Xplornet Whole Home Wi-Fi User Manual Download Page 12

X P L O R N E T   W H O L E   H O M E   W I F I

  U S E R   G U I D E

Connect the additional Wi-Fi Units

The first unit in your network will be the “Controller”. All additional units 
installed on the network will be referred to as “Agents”.

1. WPS

  a.   Power on the first unit (this will become the controller), and connect  

it to the Xplornet modem via the WAN port on the back.

  b.   Connect to the unit via Ethernet, or using the SSID and password on 

the bottom of the unit. 

  c.  Confirm browsing
      i.  If still unable to browse, perform a factory rest using the button on  

the back (hold for 10 seconds), wait 3 minutes for it to power on  
fully, and try again.

  d.   Once online, plug the Agent into a power outlet where you would  

like it installed. Wait 3 minutes for it to start up.

  e.   Press the WPS button on the front of the Controller, and then on the 

Agent. The light on the Agent will turn blue, once it has synced.

      i.  If it does not turn blue, then the Cube may need to be placed 

closer to the Controller.

  f. Repeat for the second Agent unit if applicable.

2. Using the ZLife app

You can download a companion app for your Xplornet Whole Home Wi-Fi 
system. You can find this in the Apple App store or the Google Play store  
as “Zlife Lite”.

To get started: 
  a.  Power on the controller, and connect it to the Xplornet modem.
  b.  Connect using the SSID and password on the bottom of the controller.
  c.   Open the app. The serial number of the controller should populate 

starting with ZTEEXXXXXX.

  d.  Click on it.
  e.  It will ask for the username and password to log into the router. 
      i. The username will be admin.
      ii.  The password with be adminXXXX where X is the last 4 digits  

of the serial number.

  f.   There might be a popup to add a new “Satellite”, click yes.
      i. Otherwise there will be an “Add Satellite” button at the bottom.
  g.  Follow the prompts >. This includes entering the SSID of the AGENT unit.
  h.  Wait 5 minutes for the sync to complete.

8

  

Summary of Contents for Whole Home Wi-Fi

Page 1: ...Version 1 0 Xplornet Whole Home Wi Fi User Guide...

Page 2: ......

Page 3: ...word 6 Connecting Your Xplornet Whole Home Wi Fi Unit 7 Connect the Xplornet Whole Home Wi Fi Unit to a Computer 7 Connect the additional Xplornet Whole Home Wi Fi Units 8 Connect a Wireless Device to...

Page 4: ......

Page 5: ...entilated Use a soft dry cloth to clean the device do not use liquid or spray to clean it Keep the air vent clean and clear of debris and keep all liquid away from the device s surface Should anything...

Page 6: ...contact Xplornet Support By Email support xplornet com By Phone 1 866 841 6001 X P L O R N E T W H O L E H O M E W I F I U S E R G U I D E 2 In the Box You will find the following items included Xplor...

Page 7: ...dd additional WiFi units to your network see page 9 LED Color Status Description Red Solid The device is starting up or has encountered an error Flashing The device does not have a WAN connection or f...

Page 8: ...work devices WAN RJ 45 port is used to connect to your Xplornet modem USB USB 2 0 Host port Used for USB network storage device or printer WPS WLAN Protected Setup Reset Reset button should not be use...

Page 9: ...u can reset your Home Network name SSID and Wi Fi Protected Access WPA passphrase which are used to connect wireless devices to the Internet For instructions see Set Your Own SSID Home Network Name an...

Page 10: ...R N E T W H O L E H O M E W I F I U S E R G U I D E 6 My GUI Password Record the last four numbers of your serial number for your password GUI Browser URL 192 168 219 1 Username Admin Password admin__...

Page 11: ...ptor and the other to the red Xplornet Whole Home Wi Fi Unit s WAN port 4 Using the other yellow cable connect one end into either of the two yellow Xplornet Wi Fi unit s LAN ports and the other end t...

Page 12: ...he Agent will turn blue once it has synced i If it does not turn blue then the Cube may need to be placed closer to the Controller f Repeat for the second Agent unit if applicable 2 Using the ZLife ap...

Page 13: ...ocate that You can chose to connect to either the 2 4 GHz or 5 GHz channel 3 On the wireless device you wish to connect locate Wi Fi settings then look for the SSID name of your Controller unit and pr...

Page 14: ...entifier is the technical term for the Network names given for these two channels To connect to the Internet your wireless device scans for your SSID Network name which appears in the Networks list of...

Page 15: ...es To open the SSID5 5 GHz channel click on SSID5 5GHz To make it easy to find your unit s name on your wireless device use the same SSID Name and WPA Passphrase for each of the channels Please record...

Page 16: ...is then check the Agent units and make sure the light is blue If a specific device still isn t connected then turn the wireless on your device off and then back on If it still fails to connect restart...

Page 17: ...vel of power and optimal uncongested channel Guest SSID s Provides the ability to setup and additional 2 4 and 5 GHz band that is open to visitors Wi Fi Optimization Allows the network of units to res...

Page 18: ...nada s vast geography through our deployment of Canada s first national 4G network which leverages both fixed wireless towers on the ground and next generation satellites in space Our customers live i...

Page 19: ...n 2 4 of RSS 102 and compliance with RSS 102 RF exposure users can obtain Canadian information on RF exposure and compliance This transmitter must not be co located or operating in conjunction with an...

Page 20: ...re registered trademarks of Wi Fi Alliance Wi Fi CERTIFIED Wi Fi Protected Setup Wi Fi Multimedia WPA2 Wi Fi CERTIFIED Passpoint Passpoint Wi Fi CERTIFIED Miracast Wi Fi ZONE WiGig CERTIFIED Wi Fi Awa...

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