Xperia 5 IV, User Manual

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Warranty & After-Sales Service
Warranty
・The warranty period is 1 year from the date of newly
purchase.
・Repairs will be done based on terms of repair service. Terms
of repair service is referred to SoftBank website.
https://cdn.softbank.jp/mobile/set/common/pdf/legal/
spguide/common/warranty.pdf
(Japanese)
・Warranty covers only handset. Accessories such as cables
are not covered by terms of repair service.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make
a call, etc. due to breakage, malfunction, or trouble of
product.
Accidents/Repair
Files and settings may be lost or altered due to accidents
or repairs. Keep a copy of important files, etc. SoftBank
Corp. is not liable for damages resulting from loss or
alteration of files (contacts/images/sound etc.) or settings
due to accident or repair.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repairs, contact Customer Service or a nearby
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms of repair service.
・After the warranty period, if handset can be repaired,
repairs will be made at cost. The functional parts necessary
to repair the handset will be available for 3 years generally
after the manufacture is discontinued. Repair may not be
possible because of a shortage of repair parts even during
the warranty period.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or
Customer Service .
Specifications
Handset
Item Description
Dimensions (W
x H x D)
Approx. 67 × 156 × 8.2 mm
Weight Approx. 172 g
Continuous
Talk Time
1
4G (LTE): Approx. 1,800 minutes
Continuous
Standby Time
1
4G: Approx. 560 hours
4G (LTE): Approx. 520 hours
5G: Approx. 500 hours
2
Charging Time
Approx. 120 minutes
AC Charger (USB Type-C
®
rapid charging
AC Charger with USB PD-PPS capability
[ZSDBAV] (SB-AC22-TCPD))
3
1 May become shorter depending on battery charge,
surrounding conditions such as temperature, signal
conditions where used, and function settings.
2 Approximate time in standalone environment.
3 For details on compatible chargers, see SoftBank Website.