HTC 2228D
55
Engl
ish
Troubleshooting DVD
Our custom service will help you. Did you already read the Troubleshooting pages?
Technical custom service of Xoro/MAS:
•
Phone: +49 40 77 11 09 17
•
Internet:
www.xoro.de/support.htm
Symptom
Check and Action
Does not play
•
No disc, load a disc.
•
Disc has been loaded upside down. Place the disc with the label side
up.
•
Disc’s region code does not match to the player.
•
Disc’s rating level is higher than the player’s rating level setting.
•
Disc is not correct type for the player.
•
Disc is damaged or power on for one or two hours.
•
Moisture may be condensed inside the player. Remove the disc and
leave the unit power on for one or two hours.
No Picture
•
Check the system connection is proper and secure.
•
Check if the connection cables are damaged.
•
Clean the disc.
Picture distorted
•
The disc is dirty or damaged. Clean the disc or try another disc.
Picture not full
screen
•
Select the screen format from the player’s SETUP MENU.
•
See “SETUP MENU” of this manual.
•
Select the screen format from DVD disc menu.
Problem
message display
on screen
Following message will display when there is a problem with the loaded disc”
1. “
WRONG REGIONAL DISC
”: Disc’s region code is not match to the
player.
2. “
WRONG PASSWORD
”: The player refuse to play a disc with rating level
higher than the player’s rating level setting.
3. “
WRONG DISC
”: The player is equipped with automatic disc quality detec-
tion software. When the player detects a problem disc or a damaged disc,
the player may keep playing the disc at lower quality or stop playing, de-
pending on the damage level of the disc.
Cannot SKIP
or SEARCH
•
Some discs are programmed that do not allow users to SKIP or GOTO a
some sections, especially at the beginning WARNING section
•
Single Chapter disc cannot apply SKIP function.
No playback from
USB
•
Activates the USB port (System Setup —> Source —> USB)
•
Connect the USB-Stick
•
Connect the USB Stick in order to the description. Label side to the rear.
•
Content are not conform
No playback from
Card Media
•
Activates the Card Reader (System Setup —> Source —> Card)
•
Connect the Card Media
•
Use only SD, MMC or MS cards
•
Connect the Card Media in order to the description. Label side to the
rear.
•
Content are not conform
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