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Warranty
In case the products delivered are not free from
defects in material or workmanship, MAS Elektronik
AG has the right to either repair or replace the
defective product at its choice. MAS Elektronik AG
manufactures and repairs goods using components
which are new or equivalent to new in accordance with
industry standards and practice. The warranty for
wearing parts (e.g. rechargeable batteries) is limited to
6 months.
In case the device is equipped with internal data
storage (e.g. hard disc drive, Flash drive), the
customer is responsible to backup his data before
sending the device. MAS Elektronik AG is not liable for
any data loss on returned devices. MAS Elektronik AG
reserves the right to reset returned devices to factory
defaults. Please note your personal settings for this
reason.
MAS Elektronik AG is not liable for any accessories
not belonging to original package content such as
DVDs, hard disc drives, Flash storage devices,
batteries, etc.
This
limited
warranty
covers
the
warranty
requirements set by authorities in your country. This
limited warranty only is valid in the country the product
was purchased.
This limited warranty does not cover finishes,
accessories or batteries, nor does it cover damage
resulting from accident, misuse, abuse, dirt, water,
battery leakage, tampering, servicing performed or
attempted by unauthorized service agencies. This
limited warranty does not cover damages resulting
from firmware upgrades. Only in case of firmware
upgrades needed to add functions promised at time of
purchase, such damages are covered by this limited
warranty. For a correct and frictionless completion of
warranty or repairs you need a RMA No. You may
obtain a RMA on the internet at www.xoro.de or
by telephone.
Please send the device in its original packing material,
all standard accessories and a copy of the invoice, a
description of defect and the RMA No. to following
address. Please note the RMA number clear and in
large numbers on the outer package.
MAS Elektronik AG
Weidegrund 3
21614 Buxtehude
Germany
Support
e-mail:
Hotline:
+49 4161 800 24 24
Fax:
+49 4161 800 24 61