s e c t i o n 5
10
If you see this on the display:
NO SIGNAL
Cause: The XM signal is being blocked.
ANTENNA
Cause: Antenna connector may not be
securely seated. Cable may be damaged.
OFF AIR
Cause: The channel selected is not
currently broadcasting.
If this happens:
You do not receive all XM channels. Cause:
Your XMCommander is not activated.
The audio sounds distorted
The audio level is too low
You cannot tune in to a
channel
No song title or artist name
displays
You should:
Contact XM as described in “Getting Started: Activating
XMCommander” on page 2.
Reduce audio output level as described under “Menu Commands
and Settings: Set Level” on page 7.
Increase audio output level as described in “Menu Commands
and Settings: Set Level” on page 7.
Verify that you are authorized to receive that channel as part of
your subscription with XM and that you have not asked XM to
block that channel on your XMCommander unit.
Nothing is wrong with your receiver. This is normal on many talk
and news channels where there is no song playing. Also, this
information may not be available for some music channels.
You should:
The message should disappear as soon as you move out of an
obstructed area such as an indoor garage. If the problem
persists, make sure your antenna is mounted outside and on top
of your car with a clear view of the sky.
Make sure antenna is correctly attached to the receiver and that
antenna cable is undamaged and free from kinks. Turn the
XMCommander off and back on to reset this message.
Tune to another channel.
Troubleshooting
Your XMCommander is designed and built to provide you with trouble-free performance without the need
for service. If it does not appear to be functioning correctly, please make sure all connectors are properly
attached and follow these troubleshooting steps:
