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In case the product purchased have the performance fault stipulated in the Performance Fault Table of Electric
Scooter condition within 7 days from the next day of signing and the fault is confirmed after inspection by Mi
after-sales service center, you can enjoy goods returns or exchanging service for free;
In case the product purchased have the performance fault stipulated in the Performance Fault Table of Electric
Scooter condition within 8 ~ 15 days from the next day of signing and the fault is confirmed after inspection by Mi
after-sales service center, you can enjoy goods exchanging and maintenance service for free;
In case the product purchased have the performance fault stipulated in the Performance Fault Table of Electric
Scooter condition within 12 months from the next day of signing and the fault is confirmed after inspection by Mi
after-sales service center, you can enjoy maintenance service for free;
Friendly reminder: As the packaging box is needed to ensure the safety of products in delivery, I suggest that you’ d
better keep the packaging box for at least 15 days from the next day of the signing.
I. Warranty period
12. Warranty policy
The After Sales Service of electric scooter will carry on after-sales “three guarantees” service in strict accordance with
Law of the People’ s Republic of China on the Protection of the Rights and Interests of Customers and Product Quality
Law of The People's Republic of China, and the service contents are as follows:
II. Maintenance contents
Note: The internal hexagonal wrench and extended charging connector are matched consumables of the product,
which have no warranty period.
Type
Main body
Accessories
Appearance
wearing parts
Maintenance content
Frame assembly, In-wheel motor, controller assembly, handlebar,
forehead subject, center tank instrument, rear hub, brake disk,
disc brake assembly, fold vertical bar, front fork, rotating parts of
front fork tube, control bus, brake cables
Battery, charger, brake level, thumb shifter handle
Crashproof stripe, front light assembly, instrument cover, handle-
bar grip, outer tire, inner tire, tinkle bell parts, mud guard, tail
lump, overlay, kickstand components, battery tank cover, foot
pad, charger port seat, rubber plug
Starting time
1 year
6 months
3 months
1.
2.
3.
III. Non warranty regulation
1.
2.
3.
4.
5.
6.
7.
Maintenance without authorization, misuse, collision, negligence, abuse, feed liquor, accidents, change, using the
accessories that are not matched with this product incorrectly, tearing or altering label and anti-counterfeiting marks;
Product has exceeded the valid period of “three-guarantee”;
Product has damages caused by force majeure events;
Product has faults that are nonconforming to the performance faults stipulated in the Performance Fault Table of
Electric Scooter;
Product has faults that are conforming to the performance faults stipulated in the Performance Fault Table of Electric
Scooter caused by man-made reasons;
Damaged caused by man-made reasons (including without limitation to feed liquor in scooter, puncture the tire,
collision, traces & damaged caused by normal use of appearance parts, etc.);
If the product is used for commercial, such condition is not included in the warranty service.
Name
Performance fault
Electric scooter
Motor can’t work under normal use condition;
Controller fault under normal use condition;
Charger fault under normal use condition;
Battery fault under normal use condition;
Deformation, breakage and other conditions that the scooter can’t be
used normally under normal use condition;
IV. Performance Fault Table of Electric Scooter
