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LIFETIME
WARRANTY
The X-Arcade™ is supported by XGAMING®’s industry leading service and support. Orders for X-Arcade
™
carry a Lifetime
Warranty, serviced exclusively from XGAMING®. Any defects or problems which occur during the life of purchaser’s ownership of
X-Arcade™ are covered under warranty.
If your X-Arcade™ is ever found defective or stops working, XGAMING® will send replacement parts to your location to repair
the problem as the X-Arcade™ is designed to be serviced like a real arcade; easy for anyone to replace buttons, switches or
joysticks.
In the rare occasion the unit cannot be repaired with replacement parts during the first 12 months of purchase, we will ship
a replacement X-Arcade™ to your location and include a return shipping label with the X-Arcade™ for you to send back the
defective unit at our cost.
12 months after purchase, if it is necessary for the X-Arcade™ to be sent in for replacement/repair, customer will be responsible
for shipping the unit back to XGAMING® for exchange.
Customers
outside
of USA will be responsible for all shipping charges to/from.
If you did not purchase from us directly, please register your warranty online at www.xgaming.com “Customer Service” page to
activate your lifetime warranty. Direct purchases are registered automatically.
All claims must be made directly to XGAMING® with a proof of purchase from your retailer or distributor. Any items without a
bill of sale will not be serviced and any returns or exchanges must be accompanied by first obtaining an RMA from XGAMING®.
If it is determined that the X-Arcade™ has stopped working due to misuse or accidental damage, XGAMING® will not honor this
repair procedure.
NOTE: XGAMING® may deem that any and all warranty work can be done on site with customer replace-able parts replaced by
customer.
XGAMING® warrants the X-Arcade™ Controller against defect in workmanship and materials as
herein:
Labor: Lifetime; if XGAMING® determines that the equipment is defective subject to the limitations of this warranty, it will be
replaced with a refurbished unit at no charge for labor.
Parts: Lifetime: XGAMING® will supply, at no charge, new parts to replace defective parts, against defect subject to limitations
of the warranty.
Modifications: Customer may modify their X-Arcade
™
(e.g. different colored buttons, joysticks, etc.), but this warranty does not
cover any damage done due to the installation, nor do we warrant the parts put in.
These terms are for sales made directly by XGAMING® and differ from terms you may have to adhere to from the company you
purchase the product from. Warranty is non-transferable and not valid for purchases from non-authorized resellers. Please contact
Xgaming before purchasing from a reseller not listed domestically or internationally.
XGAMING®, Inc., a California corporation, will not be held liable for any incidental or consequential damages for breach of any
expressed or implied warranty of the X-Arcade™ controller, nor an incidental or consequential damages from the inability to use,
or ability to use the controller. Under no circumstance shall XGAMING® Inc., liability exceed the purchase price of the product as
sold by XGAMING® Inc. XGAMING® Inc. reserves the right to refuse to honor this warranty if any of above exceptions caused
the product to no longer function correctly.
MY PROGRAMMED LAYOUTS
