U s e r G u i d e
8.5
Q U A L I T Y P R O B L E M S
Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors and/
Light or blurred characters
•
You may be using Draft quality. Try selecting a better print
mode using the Quality button
(Normal, eXpress, Best).
•
Make sure you are using good quality ink jet paper. Try another
type of paper. Glossy paper provides better quality.
•
If you are printing on photo, transparency, or iron-on paper, you
may be printing on the wrong side of the paper.
•
The print head may need cleaning. If the test print is blank, try
cleaning the print head:
•
Press
Menu/Exit
on the Control Panel.
•
Press the down
Navigator
button until Maintenance
displays.
•
Press the right
Navigator
button until
Clean Print Head
1
displays. Press the
Select
button.
•
If not printing on envelopes or card stock, ensure the paper
thickness knob
on the side of the machine is in the paper
position.
00-ugm940.book Page 5 Monday, July 31, 2000 3:20 PM
