Troubleshooting
WorkCentre 7500 Series Multifunction Printer 247
User Guide
Getting Help
This section includes:
Control Panel Messages .................................................................................................................................................. 247
Scan and Fax Alerts ........................................................................................................................................................... 248
Maintenance Assistant .................................................................................................................................................... 248
Online Support Assistant ................................................................................................................................................ 249
More Information .............................................................................................................................................................. 249
Xerox
®
provides several automatic diagnostic utilities to help you maintain productivity and print quality.
Control Panel Messages
The printer control panel provides information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases, the
control panel also displays an animated graphic showing the location of the problem, such as the location
of a paper jam. For many error and status messages, the control panel Help provides additional
information.
Control Panel Help
Touch the
Help
button to view additional information about error or status messages on the control
panel. The Help button is labeled with a question mark symbol (?).
–
1
0
C
7
PQRS
4
GHI
2
ABC
3
DEF
5
JKL
6
MNO
8
TUV
9
WXYZ
#
Most of the control panel menu items also have associated help text that describes the menu item.