Contents
Xerox
®
WorkCentre
®
6655/6655i Color Multifunction Printer
7
User Guide
Using the Address Book ............................................................................................................................................ 187
Adding an Individual Entry to the Device Address Book ..................................................................... 187
Editing an Individual Address Book Entry.................................................................................................. 187
Editing or Deleting Favorites in the Device Address Book ................................................................... 188
9 Maintenance
189
Cleaning the Printer ................................................................................................................................................... 190
General Precautions ........................................................................................................................................... 190
Cleaning the Exterior ......................................................................................................................................... 191
Cleaning the Scanner ........................................................................................................................................ 191
Cleaning the Interior ......................................................................................................................................... 193
Billing and Usage Information .............................................................................................................................. 205
Ordering Supplies ........................................................................................................................................................ 206
When to Order Supplies .................................................................................................................................... 206
Viewing Printer Supply Status ........................................................................................................................ 207
Consumables ........................................................................................................................................................ 207
Routine Maintenance Items ........................................................................................................................... 208
Recycling Supplies ............................................................................................................................................... 208
Toner Cartridges .................................................................................................................................................. 209
Moving the Printer ...................................................................................................................................................... 210
10 Troubleshooting
213
General Troubleshooting ......................................................................................................................................... 214
Printer Fails to Power On .................................................................................................................................. 214
Printer Resets or Turns Off Frequently ........................................................................................................ 215
Printer Fails to Print ............................................................................................................................................ 215
Printing Takes Too Long ................................................................................................................................... 216
Document Prints From Wrong Tray ............................................................................................................. 217
Automatic 2-Sided Printing Problems ......................................................................................................... 217
Printer Makes Unusual Noises ........................................................................................................................ 217
Paper Tray Fails to Close .................................................................................................................................. 217
Condensation Has Formed Inside the Printer .......................................................................................... 218
Date and Time Are Incorrect .......................................................................................................................... 218
Jams ................................................................................................................................................................................. 219
Locating Paper Jams .......................................................................................................................................... 219
Clearing Paper Jams .......................................................................................................................................... 220
Minimizing Paper Jams ..................................................................................................................................... 231
Troubleshooting Paper Jams .......................................................................................................................... 232
Print-Quality Problems .............................................................................................................................................. 234
Controlling Print Quality ................................................................................................................................... 234
Solving Print-Quality Problems ....................................................................................................................... 235
Copy and Scan Problems ......................................................................................................................................... 242
Fax Problems ................................................................................................................................................................ 243
Problems Sending Faxes ................................................................................................................................... 244
Problems Receiving Faxes ................................................................................................................................ 245
Selecting the Starting Rate ............................................................................................................................. 245
