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Xerox WorkCentre 3119, Service Manual

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Xerox WorkCentre 3119 Service Manual Download Page 18

Service Call Procedures

1-4

06/06

WorkCentre 3119

SCP 2 Final Actions 

Final Actions are used to evaluate the total operation of the system and to identify the actions re-
quired to complete the service call.

Procedure

•

Exercise the machine in all modes. 

•

Make a proof copy or print of a customer document.

•

If any of the customers selections were changed, return them to the customers preferred set-
tings.

•

Mark off any hardware/software options and modifications installed and/or enabled in the 
Service Log book.

•

At the first service and at any subsequent service where changes are made or options are 
added, print the configuration report and store it with the machine log book. Discard any pre-
vious versions of the configuration report.

•

Remove and destroy any copies of test patterns.

•

Complete the machine service log book, refer to GP 17 Service Log.

•

Ensure the machine and service area are clean before leaving the customer premises.

•

Provide customer training if required.

Summary of Contents for WorkCentre 3119

Page 1: ...Part Number 708P88471 06 06 WORKCENTRE 3119 SERVICE MANUAL ...

Page 2: ...l be accepted by Xerox Europe arising out of any inaccuracies or omissions All service documentation is supplied to Xerox external customers for informational purposes only Xerox service documentation is intended for use by certified product trained service per sonnel only Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation Cu...

Page 3: ...rocedures Section Contents 1 1 2 Repair Analysis Procedures Section Contents 2 1 3 Image Quality Section Contents 3 1 4 Repairs Adjustments Section Contents 4 1 5 Parts List Section Contents 5 1 6 General Procedures Information Section Contents 6 1 7 Wiring Data Section Contents 7 1 ...

Page 4: ...Introduction ii 06 06 WorkCentre 3119 Page intentionally blank ...

Page 5: ...appropriately qualified service engineers High voltages and lasers inside this product are dangerous This machine should only be serviced by a suitably trained and qualified service engineer 2 Use only Xerox replacement parts There are no user serviceable parts inside the machine Do not make any unauthorized changes or additions to the machine these could cause the machine to malfunction and creat...

Page 6: ...ely CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABR...

Page 7: ...ly round corners or otherwise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire or exposed cables could cause an electric shock Replace a damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can corrode the coating on the power cable weaken the cover or exposing cables causing fire and shock ri...

Page 8: ...mantling the machine or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard is replaced 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect printer interface cables and power cables 4 Be sure to remove the print cartridge before you disassemble any parts 5 Only use ...

Page 9: ...of supporting its weight Failure to do so could cause the machine to tip or fall possibly causing personal injury or damaging the machine 5 Do not install the machine on a sloping or unstable surface After installation double check that the machine is stable ESD Precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatical...

Page 10: ... 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity sufficient to damage an ESD Super Capacitor or Lithium Battery Precautions 1 Exercise caution when replacing a super capacitor or Lithium battery There could be a dan ger of explosion and su...

Page 11: ...cling brochure packed with the toner cartridge for details 3 Unpack the new toner cartridge and gently shake it horizontally four or five times to distribute the toner evenly inside the cartridge 4 Save the box and the cover for shipping Slide the new toner cartridge in until it locks into place Standard of guarantee for consumable parts Please refer to User Manual or Instructions on Fax Printer C...

Page 12: ...product incidents to Xerox Environment Health Safety within 24 hours of becoming aware of the event 2 The information to be provided at the time of reporting is contained in Appendix A Health and Safety Incident Report involving a Xerox product 3 The initial notification may be made by any of the following methods For incidents in North America and Developing Markets West Brazil Mexico Latin Amer ...

Page 13: ...ed equipment located in the vicinity of the incident b Return any affected equipment part s to the location designated by Xerox EH S and or the Business Division c Implement all safety retrofits 2 Xerox EH S shall a Manage and report all incident investigation activities b Review and approve proposed product corrective actions and retrofits if necessary c Manage all communications and corresponden...

Page 14: ...Introduction xii 06 06 WorkCentre 3119 Page intentionally blank ...

Page 15: ...Service Call Procedures WorkCentre 3119 06 06 1 1 1 Service Call Procedures SCP 1 Service Call Actions 1 3 SCP 2 Final Actions 1 4 ...

Page 16: ...Service Call Procedures 1 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 17: ...cause injury WARNING Do not touch the fuser while it is hot WARNING Take care during this procedure Sharp edges may be present that can cause injury 1 Take note of symptoms or error messages 2 Ask the operator to describe or demonstrate the problem 3 Make sure that The power cord is connected to the wall outlet and to the machine All cables are connected correctly 4 If available check the machine ...

Page 18: ...eferred set tings Mark off any hardware software options and modifications installed and or enabled in the Service Log book At the first service and at any subsequent service where changes are made or options are added print the configuration report and store it with the machine log book Discard any pre vious versions of the configuration report Remove and destroy any copies of test patterns Compl...

Page 19: ...P 2 9 6 Fuser Jam RAP 2 10 7 Paper rolled in the Print Cartridge OPC Drum RAP 2 11 8 Fuser Error RAP 2 12 9 LSU Error RAP 2 13 10 Melting Fuser Gear RAP 2 14 11 Paper Empty RAP 2 15 12 Cover Open RAP 2 16 13 No Power RAP 2 17 14 SPOOL Error RAP 2 18 15 Abnormal Noise RAP 2 19 16 Scanning RAP 2 20 17 Print Cartridge Problems RAP 2 21 18 Software Problems RAP 2 22 ...

Page 20: ...Status Indicator RAPs 2 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 21: ... display at all If not check the power cable switch and or SMPS HVPS PL 1 Is the display showing an error message Are there any broken or badly formed characters Is the message on the LCD Panel PL 8 a standard error message Refer to GP 9 Does the wall socket work Check the main PBA and cable harness PL 1 Check for paper jams refer to GP 6 3 Check the Paper Path Is there a Paper Jam Remove any pape...

Page 22: ...l and free from vibration If necessary move the machine 2 Ensure that the temperature and humidity of the surroundings are within specification If necessary move the machine 3 Ensure that the machine is positioned away from any air conditioning or other heating or cool ing equipment Also ensure that is not positioned in a direct draft from any air conditioning fan or open window If necessary move ...

Page 23: ... 1 Paper feed sensor PL 1 Feed roller PL 4 Feed roller 1 PL 4 Note The Paper Feed Sensor is mounted onto the Main PBA PL 1 1 Ensure all rollers are clean and operate correctly PL 4 2 Check the RPR friction pad and IPR plate PL 9 2 Clean with soft cloth dampened with IPA Isopropyl Alcohol or water Install new parts as necessary RPR friction pad PL 9 IPR plate PL 9 3 Check the pickup roller PL 4 for...

Page 24: ... the machine and Jam 0 occurs perform Feed Sen Test in Engine Test Mode GP 4 to check the feed sensor Note The feed sensor is mounted on the SMPS HVPS PL 1 6 Install new parts as necessary Feed sensor actuator PL 4 SMPS HVPS PL 1 Main PBA PL 1 7 Check the motor operation using Engine Test Mode GP 4 Check the motor harness and connectors PL 1 and stepper motor drive PL 6 7 Install new parts as nece...

Page 25: ...he fuser Paper is jammed in the exit roller and in the fuser after passing through the feed sensor actuator Check and Cause Solution 1 If paper is jammed in the exit roller PL 3 and the fuser PL 5 after passing through the feed sensor actuator PL 4 the feed sensor actuator may be defective 1 Check the feed sensor actuator PL 4 for damage install a new feed sensor actuator if necessary 2 If paper i...

Page 26: ...curs The exit sensor is defective Note The exit sensor is mounted onto the SMPS HVPS PL 1 After the paper is completely fed out the exit sensor actuator PL 5 should return to its orig inal position to deactivate the photo sensor Sometimes it takes longer than it should and does not return to its original position 1 Check the exit sensor actuator PL 5 2 If the paper is rolled up in the fuser PL 5 A...

Page 27: ...nd Cause Solution 1 Ensure that the paper size guides PL 9 are set correctly 1 Adjust the paper guides PL 9 2 The RPR friction pad and or IPR plate PL 9 is contaminated with foreign matter e g oil 2 Clean with soft cloth dampened with IPA Isopropyl Alcohol or water Install new parts as necessary RPR friction pad PL 9 IPR plate PL 9 3 Paper has a rough surface texture 3 Use paper with a smoother su...

Page 28: ...g parts can cause injury Description Paper rolled around fuser rollers or Concertina jam Check and Cause Solution 1 Contamination of the pressure roller or heat roller PL 5 1 Disassemble the fuser REP 9 and clean the surfaces of the rollers with IPA or water Clean the contamination between the heat roller and thermistor PL 5 2 Damaged stripper fingers or stripper finger springs PL 5 2 Check the st...

Page 29: ...er supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury Description Paper is rolled up in the Toner Cartridge Check and Cause Solution 1 Paper is out of specification 1 Clear the jam refer to GP 6 Use paper within specification Refer to the User Guide Recommend the use of good quality long grain paper ...

Page 30: ...rror is displayed Check and Cause Solution 1 Drive gear PL 6 has melted 1 Check the drive assembly PL 6 Install a new drive assembly if necessary 2 Check the halogen lamp operation using Engine Test Mode GP 4 2 Install new parts as necessary Halogen lamp PL 5 Fuser PL 5 3 Check the thermistor PL 5 for damage 3 Install new parts as necessary Thermistor PL 5 Fuser PL 5 4 Check the following parts Th...

Page 31: ... do not need electricity Electricity can cause death or injury Moving parts can cause injury Description A message LSU Error is displayed Check and Cause Solution 1 The LSU cable or connector PL 1 is faulty Check the LSU operation using Engine Test Mode GP 4 Install new parts as necessary LSU PL 1 Main PBA PL 1 2 The LSU PL 1 is damaged 3 Check the LSU HSYNC signal using Engine Test Mode GP 4 ...

Page 32: ...jury Moving parts can cause injury Description Constant Jam when paper enters the Fuser unit The Fuser rollers do not turn Check and Cause Solution 1 Problem caused due to an overheated machine Check the following parts Halogen lamp PL 5 Thermostat PL 5 Thermistor PL 5 Fuser gears PL 5 1 Check the fuser operation using Engine Test Mode GP 4 Install new parts as necessary Halogen lamp PL 5 Thermost...

Page 33: ...the cassette The paper empty message is not displayed when the paper cassette is empty Check and Cause Solution 1 Faulty cables or connectors 1 Check the cables and connectors 2 Check the paper empty sensor operation using Engine Test Mode GP 4 The paper sensor actuator cassette PL 4 may be deformed Note The Paper Empty Sensor is mounted onto the SMPS HVPS PL 1 2 Install new parts as necessary Pap...

Page 34: ... Open message is not displayed when the front cover is open Check and Cause Solution 1 The tab on the front cover may be dam aged or broken 1 Install a new front cover PL 2 2 The Cover Open Switch may be stuck or faulty Note There are two Cover Open Switches One is fitted on the Cover M Side R PL 2 and the other is mounted on the SMPS HVPS PL 1 2 Check the cover open switch mounted on the HVPS SMP...

Page 35: ... can cause death or injury Moving parts can cause injury Description When system power is turned on the LCD panel does not come on Check and Cause Solution 1 Check the power supply cord PL 1 Check the SMPS HVPS output using Engine Test Mode GP 4 1 Install new parts as necessary Power supply cord PL 1 SMPS HVPS PL 1 Main PBA PL 1 2 LCD panel does not come on but normal start up sounds are heard 2 I...

Page 36: ...it must wait for a time out Check and Cause Solution 1 Check the print queue 1 Ask the customer to manage the print queue 2 Insufficient space of the hard disk in the directory assigned for the basic spool 2 Ask the customer to delete the unneces sary files to provide more space to start print ing job 3 There may be conflict with other drivers or programs 3 Ask the customer to shut down all other ...

Page 37: ...uring operation Check and Cause Solution 1 If the abnormal noise is only heard during scanning check the Scan Motor Assembly and gears PL 7 Ensure no parts are dam aged and there are no foreign objects in the mechanism or scan path 1 Install new parts as necessary Belt timing gear PL 7 Scan motor assembly PL 7 CIS PL 7 2 Check the LSU motor step motor drive and toner fan using Engine Test Mode GP ...

Page 38: ...g is OK check that the Scan driver is also installed refer to User s Manual 2 Check that the USB cable is properly con nected and that the machine can print cor rectly 2 Reconnect the PC and machine install new cables if necessary Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input output range is 0378 3 Check that the copy function op...

Page 39: ...on The toner cartridge is empty Solution Install a new toner cartridge PL 1 Drum Warning Explanation This message appears when the OPC drum is nearing the end of its life 14 000 pages This means that the life of the mechanical parts in the toner cartridge has expired this is not an indication of toner remaining Solution After printing about 15 000 pages the waste toner collector might overflow and...

Page 40: ... machine is faulty and the problem is not due to computer software or driver settings 3 Check that the PC and the machine are properly connected and that the toner car tridge is installed correctly 3 Install a new printer cable If the problem still persists check the amount of the remain ing toner refer to GP 7 4 Printing is not working in Windows 4 Check if the connection between PC and printer p...

Page 41: ...message insufficient printer memory means there is a hard disk space problem on the PC rather than a printer RAM problem Inform the customer 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check that the cable is properly connected Ask the customer to check the BIOS of the PC to ensure that there are no IRQ confli...

Page 42: ...er is loaded Use the driver supplied on the CD or down loaded from the Xerox com DO NOT use the Microsoft driver supplied with the Windows operating system If the machine is a GDI printer ensure that ALL OTHER GDI drivers are un installed as Windows allows only 1 type of driver to be loaded 2 Error message insufficient memory The printing job sometimes stops due to insufficient virtual memory this...

Page 43: ...Dark Image or Black Image 3 8 IQ 7 Uneven Density 3 9 IQ 8 Background 3 10 IQ 9 Ghost 1 3 11 IQ 10 Ghost 2 3 12 IQ 11 Ghost 3 3 13 IQ 12 Ghost 4 3 14 IQ 13 Contamination on the Face of Page 3 15 IQ 14 Contamination on Back of Page 3 16 IQ 15 Blank Page Print out 1 3 17 IQ 16 Blank Page Print out 2 3 18 IQ 17 Defective Image Quality 3 19 IQ 18 Printed Vertical Lines Not Straight 3 20 IQ 19 Blurred ...

Page 44: ...Image Quality 3 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 45: ...n the printing Dark black vertical band occurs in the printing Check and Cause Solution 1 Damaged developer roller or deformed doctor blade in the toner cartridge PL 1 1 Install a new toner cartridge PL 1 and retest 2 Scratched surface of the charge roller in the toner cartridge PL 1 2 Install a new toner cartridge PL 1 and retest ...

Page 46: ...a new LSU PL 1 2 Foreign matter contamination or burr on the edge of the toner car tridge window PL 1 2 Clean the exposure window PL 1 3 If the fuser PL 5 is defective voids occur periodically at the top of a black image Check for sharp edges in the paper path that may correspond to the position of the voids 3 Open the front cover PL 1 and clean inside the frame assembly PL 3 4 Contamination of th...

Page 47: ...nal CON PL 3 1 Clean all the following parts Toner cartridge contacts PL 1 MEC TERMINAL PL 3 IPR P Terminal CON PL 3 Ensure all toner and paper dust particles are removed 2 The rollers used in the image development process may be con taminated Charge Roller 37 8mm Supply Roller 44 9mm Develop Roller 35 2mm Transfer Roller 45 3mm 2 Clean all the gears on the toner cartridge PL 1 If the problem stil...

Page 48: ...tially bro ken the transfer voltage is abnor mal or the transfer roller s life has expired 2 Clean all the following parts Toner cartridge contacts PL 1 SMPS HVPS contacts PL 1 MEC TERMINAL PL 3 IPR P Terminal CON PL 3 Install new parts as necessary Toner Cartridge SMPS HVPS 3 If faded areas or voids occur in a black image at intervals of 75 5 mm or black spots occur else where the OPC drum surfac...

Page 49: ...e frame assembly PL 3 4 Ambient temperature is below than 10 C 4 Wait 30 minutes after the printer has powered on before you start printing 5 The toner is not properly distrib uted in the cartridge 5 Remove the toner cartridge PL 1 gently shake it and replace 6 A ticking noise occurs Measure the time between ticks 6 If the ticks occur between 2 sec ond intervals the toner cartridge is almost exhau...

Page 50: ...e 2 Redo shading profile in Tech Mode GP 5 3 No charge voltage 3 Clean the MEC TERMINAL and IPR P Terminal CON PL 3 4 Charge voltage fault due to bad contacts between the toner car tridge contacts PL 1 MEC TERMI NAL and IPR P Terminal CON PL 3 4 Clean the MEC TERMINAL and IPR P Terminal CON PL 3 If the problem still persists install a new SMPS HVPS PL 1 5 Check the LSU operation using Engine Test ...

Page 51: ...Solution 1 The toner level is uneven on the developer roller due to a damaged blade 1 Remove the toner cartridge PL 1 gently shake it and replace 2 The transfer roller PL 1 is improperly installed 2 Adjust the transfer roller PL 1 3 The life of the toner cartridge has expired 3 Install a new toner cartridge PL 1 ...

Page 52: ...at low area coverage will cause back ground problems 2 Is the vertical movement of the transfer roller smooth 2 Clean the bushings on the trans fer roller PL 4 3 A recycled toner cartridge is being used 3 Install a new toner cartridge PL 1 4 The life of the developer has expired refer to GP 7 4 Install a new toner cartridge PL 1 5 The SMPS HVPS PL 1 maybe defective 5 Clean the MEC TERMINAL and IPR...

Page 53: ...the transfer roller lifetime and if necessary install a new trans fer roller PL 1 4 Bad contacts caused by contamina tion from toner particles between IPR P Terminal CON PL 3 and the con tacts on the Toner Cartridge PL 1 4 Clean the following parts Toner cartridge contacts PL 1 MEC TERMINAL PL 3 IPR P Terminal CON PL 3 Install new parts as necessary SMPS HVPS PL 1 Toner Cartridge PL 1 5 Bad contac...

Page 54: ... card stock or transparencies using bypass feeder Check and Cause Solution When printing on card stock thicker than normal paper or transparen cies such as OHP higher transfer voltage is required Inform the customer to Select Thick Mode on paper type menu from the software application and after using returning to the original mode is recommended ...

Page 55: ...Fuser contamination 1 Disassemble the fuser REP 9 and remove any contamination on the rollers Clean any contamina tion from between the thermistor and the heat roller PL 5 CAUTION Take care not to deform the rollers 2 Possible abnormal voltage and bad contact of the terminal of the supply roller in the toner cartridge PL 1 2 Install a new toner cartridge PL 1 ...

Page 56: ...lution 1 The life of the developer may have expired Install a new toner cartridge PL 5 2 Check the SMPS HVPS output using Engine Test Mode GP 4 2 Clean the following parts Toner cartridge contacts PL 1 SMPS HVPS contacts PL 1 MEC TERMINAL PL 3 IPR P Terminal CON PL 3 If the problem persists install a new SMPS HVPS PL 1 ...

Page 57: ...f Page Description The background on the face of the printed page is contaminated Check and Cause Solution 1 The transfer roller PL 1 maybe contamInated 1 Run Clean Drum GP 3 several times 2 Toner leakage due to improperly sealed developer 2 Install a new print cartridge PL 1 ...

Page 58: ...ause Solution 1 45 3mm Transfer roller PL 1 is contaminated 1 Run Clean Drum GP 3 several times Install a new transfer roller PL 1 if necessary 2 75 3mm Pressure roller PL 5 is contaminated CAUTION Take care not to bend or break the thermistor 3 Disassemble the fuser GP 9 Clean the heat roller pressure roller and thermistor PL 5 If necessary install a new fuser PL 1 ...

Page 59: ...cover platen PL 7 is properly closed while copying 2 Check shading profile 2 Perform shading test in Tech Mode GP 5 3 Bad ground contacts in toner car tridge 3 Clean the toner cartridge con tacts PL 1 and frame contacts PL 3 Install new parts as necessary HVPS PL 1 Toner cartridge PL 1 4 The CIS harness may be faulty 4 Check the CIS harness Install new parts as necessary Scan assembly PL 7 Main PB...

Page 60: ... printed One or several blank pages are printed When the machine turns on several blank pages print Check and Cause Solution 1 Abnormal solenoid HB pickup PL 3 1 Check the solenoid HB pickup operation using Engine Test Mode GP 4 Install new parts as necessary Solenoid HB pickup PL 3 Main PBA PL 1 ...

Page 61: ...ption The copied image is excessively light or dark Check and Cause Solution Check shading profile Perform shading test in tech mode GP 5 Check the gap between original and scanner glass PL 7 A gap of more than 0 5mm can cause blurred images Ensure the cover is closed correctly ...

Page 62: ...hen printing vertical lines are not straight Check and Cause Solution 1 Check the LSU operation usint Engine Test Mode GP 4 Check the stability of 24V supply to the LSU PL 1 1 24V stable Install a new LSU PL 1 24V unstable Install a new SMPS PL 1 If the problem persists install a new Main PBA PL 1 ...

Page 63: ...urred Image Description Image is blurred Check and Cause Solution 1 Check the gap between original and platen glass PL 7 1 A gap of more than 0 5 mm can cause a blurred image Ensure rollers and cover close correctly Install new parts as necessary PL 7 ...

Page 64: ...Image Quality 3 22 06 06 WorkCentre 3119 Page intentionally blank ...

Page 65: ...an Assembly 4 8 REP 7 OPE Assembly 4 12 REP 8 Middle Cover Unit 4 13 REP 9 Fuser 4 14 REP 10 LSU 4 16 REP 11 Toner Fan 4 17 REP 12 Engine Shield Assembly 4 18 REP 13 Main PBA 4 19 REP 14 SMPS HVPS 4 20 REP 15 CRUM PBA 4 21 REP 16 Transfer Roller 4 21 REP 17 Feed Roller 4 22 REP 18 Pickup Roller Solenoid HB Pickup and Solenoid HB Bypass 4 24 REP 19 Exit Roller 4 25 REP 20 Drive Assembly 4 26 ...

Page 66: ...Repairs Adjustments 4 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 67: ...r cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the cassette assembly Figure 1 Figure 1 2 Open the front cover Figure 2 Figure 2 3 Gently flex the front cover in the direction of the arrows and remove the front cover Figure 3 Figure 3 ...

Page 68: ...erforming tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove 4 screws Figure 1 Figure 1 2 Remove the Rear Cover and disconnect CN 7 from the Main PBA Figure 2 Note Make sure the power switch does not obstruct the removal of the Rear Cover Figure 2 3 If necessary remove the Rear Door in the direction of the arrows Figure 3 Figure 3 ...

Page 69: ... the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Rear Cover Refer to REP 2 2 Release the harness from the Harness Holder Remove 1 screw then the Har ness Holder Figure 1 Figure 1 3 Remove the Fuser Fan Figure 2 Figure 2 ...

Page 70: ...r supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Front Cover Refer to REP 1 2 Remove the Rear Cover Refer to REP 2 3 Remove 1 screw Figure 1 Figure 1 4 Gently flex the Right Side Cover in the direction of the arrows Figure 2 Figure 2 5 Disconnect CON 4 from the SMPS HVPS Figure 3 Figure 3 ...

Page 71: ...st on PL 2 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Front Cover Refer to REP 1 2 Remove the Rear Cover Refer to REP 2 3 Remove 1 screw Figure 1 Figure 1 ...

Page 72: ...witch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Right Side Cover Refer to REP 4 2 Remove the Left Side Cover Refer to REP 5 3 Release the adjustable cable tie and dis connect CN 8 CN 13 and CON 14 from the Main PBA Figure ...

Page 73: ...When replacing the Scan Assembly push down the Stopper M Lever to ensure the ScanAssembly fits into the Middle Cover 5 Lift the Platen Cover upwards then remove the Platen Cover Figure 3 Figure 3 6 Use a flat bladed screwdriver to unhook the OPE panel clips in the direction of the arrows Figure 4 Figure 4 7 Remove 3 screws Remove the OPE PBA and disconnect CN 1 Figure 5 Figure 5 ...

Page 74: ...to release 7 hooks securing the Scan Upper Unit to the Scan Lower Unit Figure 7 Figure 7 10 Release the Scanner Belt by pushing the Idle Pulley inwards Figure 8 Figure 8 11 Remove the CIS CIS Harness Scanner Belt and Carriage Figure 9 Figure 9 12 Disconnect the CIS FFC from CIS Remove 2 sliders from each end of the ...

Page 75: ...ewdriver to release the Scanner Belt Figure 11 Figure 11 Note Take note of the position of the notch to ensure correct replacement when fitting the Scanner Belt into the Carriage 14 Remove the CIS shaft 3 screws then the Scan Motor Assembly Figure 12 Figure 12 15 Remove the Spring then the Idle Bracket in the direction of the arrow Figure 13 Figure 13 ...

Page 76: ...performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Lift the Platen Cover upwards and remove the Platen Cover Figure 1 Figure 1 2 Use a flat bladed screwdriver to unhook the OPE panel clips in the direction of the arrows Figure 2 Figure 2 3 Remove 3 screws then disconnect CN 1 from the OPE PBA Remove the OPE PBA Figure 3 Figure 3 ...

Page 77: ... WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Scan Assembly Refer to REP 6 2 Remove 4 screws then the Middle Cover Unit Figure 1 Figure 1 ...

Page 78: ... supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Rear Cover Refer to REP 2 2 Disconnect CON 1 from the SMPS HVPS and CN 12 from the Main PBA Figure 1 Figure 1 CAUTION When removing the fuser take care not to damage the Exit Sensor 3 Remove 4 screws then the fuser Figure 2 Figure 2 ...

Page 79: ...hermostat Figure 3 Figure 3 5 Remove 2 screws Disconnect the Fuser Harness and the Fuser Joint Harness from the Halogen Lamp Remove the Hal ogen Lamp by sliding it to the left Figure 4 Figure 4 6 Remove 1 screw Gear RDCN 25 15 then Gear 25 Figure 5 Figure 5 7 Remove 4 screws Use a flat bladed screwdriver to unhook the 2 clips then remove the Cover M Fuser Figure 6 Figure 6 ...

Page 80: ...st on PL 1 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Scan Assembly Refer to REP 6 2 Remove the Middle Cover Unit Refer to REP 8 3 Remove 1 screw then the CAP LSU Fig ure 1 Figure 1 ...

Page 81: ...tricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Front Cover Refer to REP 1 2 Remove the Rear Cover Refer to REP 2 3 Remove the Right Side Cover Refer to REP 4 4 Disconnect CON 3 from the SMPS HVPS 5 Remove 1 screw then the Toner Fan Figure ...

Page 82: ...do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Scan Assembly Refer to REP 6 Remove the Fuser Connectors Refer to REP 9 Step 2 Remove the Toner Fan Connector REP 11 Step 2 2 Remove 11 screws Figure 1 Figure 1 3 Tilt the Engine Shield Assembly to the left and remove the Engine Shield Assembly Figure 2 Figure 2 4 Disconnect all connectors from...

Page 83: ...ed Figure 3 Figure 3 REP 13 Main PBA Parts list on PL 1 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Engine Shield Assembly Refer to REP 12 2 Disconnect CN 4 Remove 2 screws then the Main PBA Figure 1 Figure 1 ...

Page 84: ...r cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Engine Shield Assembly Refer to REP 12 2 Remove 2 screws then the Inlet Bracket Figure 1 Figure 1 3 Disconnect CON 2 Figure 2 Figure 2 4 Remove 3 screws then the SMPS HVPS Figure 3 Figure 3 ...

Page 85: ...emove the Engine Shield Assembly Refer to REP 12 3 Remove 4 screws then the CRUM PBA Figure 1 Figure 1 REP 16 Transfer Roller Parts list on PL 1 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the LSU Refer to REP 10 ...

Page 86: ...rrow Figure 3 Figure 3 REP 17 Feed Roller Parts list on PL 4 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Middle Cover Refer to REP 8 2 Remove 2 screws Adjust the IPR P Ground slightly allowing the Guide Paper ...

Page 87: ...Remove the Feed Idle Bush and Feed Idle Shaft Figure 2 Figure 2 4 Remove 3 screws then the Feed Bracket Figure 3 Figure 3 5 Remove the Idle Gear 23 and Feed Gear 2 Figure 4 Figure 4 6 Remove the Feed Gear 1 Assembly and Feed Roller 1 Figure 5 Figure 5 ...

Page 88: ...Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the LSU Refer to REP 10 Remove the Drive Assembly Refer to REP 20 Remove the Feed Bracket and Gear Refer to REP 17 steps 4 6 2 Remove the Pickup Gear Assembly Fig ure 1 Figure 1...

Page 89: ...up Figure 3 Figure 3 REP 19 Exit Roller Parts list on PL 3 WARNING Switch off the electricity to the machine Dis connect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the Middle Cover Refer to REP 8 2 Use a screwdriver to remove the Exit Gear and Bearing then remove the shaft ...

Page 90: ...city Electricity can cause death or injury Moving parts can cause injury 1 Remove the Front Cover Refer to REP 1 2 Remove the Rear Cover Refer to REP 2 3 Remove the Left Side Cover Refer to REP 5 4 Remove the 6 screws Figure 1 Note When replacing the drive assembly tighten the screws in the order that they are numbered on the Drive Assembly plate Figure 1 5 Disconnect the motor connector and remov...

Page 91: ...Main Assembly 5 2 PL 2 Housing Base Assebly 5 4 PL 3 Frame Assembly 1 5 6 PL 4 Frame Assembly 2 5 8 PL 5 Fuser Unit 5 10 PL 6 Drive Assembly 5 12 PL 7 Scan Assembly 5 14 PL 8 OPE Assembly 5 16 PL 9 Cassette Assembly 5 18 PL 10 Common Hardware General Service Items 5 20 ...

Page 92: ...Spare Parts List 5 2 06 06 WorkCentre 3119 PL 1 Main Assembly ...

Page 93: ...ASSEMBLY REFER TO PL 6 ITEM 0 10 MOTOR HARNESS 11 TRANSFER ROLLER REP 16 11 1 022N02266 ROLLER TRANSFER SPONGE 11 2 PPR SPACER_TR 11 3 007N01548 GEAR_TRANSFER 12 055N00289 SHIELD ENGINE ASSEMBLY REP 12 13 030N00705 BRACKET P INLET 14 105N02110 SMPS HVPS 220V REP 14 105N02050 SMPS HVPS 110V REP 14 15 140N63204 MAIN PBA REP 13 16 152N11597 CBF HARNESS ENGINE 17 CASSETTE ASSEMBLY REFER TO PL 9 ITEM 0...

Page 94: ...Spare Parts List 5 4 06 06 WorkCentre 3119 PL 2 Housing Base Assembly ...

Page 95: ...M_STACKER 1 5 038N00500 STACKER M LARGE 1 6 038N00501 STACKER M SMALL 2 002N02614 FRONT COVER REP 1 2 1 COVER M FRONT 2 2 ADJUST M_MANUAL_L 2 3 ADJUST M_MANUAL_R 2 4 ADJUST RACK M MANUAL 2 5 GEAR RACK_PINION 3 002N02613 RIGHT SIDE COVER REP 4 3 1 COVER M SIDE R 3 2 COVER OPEN MICRO SWITCH 4 002N02612 LEFT SIDE COVER REP 5 5 002N02611 REAR COVER REP 2 5 1 COVER M REAR 5 2 COVER M REAR DOOR 5 3 127N...

Page 96: ...Spare Parts List 5 6 06 06 WorkCentre 3119 PL 3 Frame Assembly 1 ...

Page 97: ... IPR P TERMINAL DEV KEY 16 CRUM PBA REP 15 17 032N00433 PMO PLATE GUIDE DEV RIGHT 18 PLATE P TERMINAL CR 19 IPR P TERMINAL CON 20 116N00241 MEC TERMINAL 21 115N00870 HOUSING M TERMINAL 22 003N00947 PMO LOCKER CST 23 120N00460 PMO ACTUATOR CVR OPEN 24 FOOT FRONT 25 FOOT BACK 26 IPR P GROUND_TR 27 FUSER UNIT REFER TO PL 5 ITEM 0 28 GUIDE M TR LOWER 29 IPR P GROUND_FUSER 30 SPRING ETC GUIDE DEV 31 LA...

Page 98: ...Spare Parts List 5 8 06 06 WorkCentre 3119 PL 4 Frame Assembly 2 ...

Page 99: ...ICKUP 13 3 STOPPER PICKUP 13 4 PMO IDLE PICKUP 13 5 SPONGE ROLLER PICKUP 13 6 BUSH M PICKUP RIGHT 13 7 HOUSING M PICKUP 13 8 REINFORCEMENT BAR 14 GEAR IDLE 23 15 GEAR FEED 2 16 121N01141 MEA UNIT_CLUTCH 16 1 GEAR FEED 1 16 2 PMO COLLAR SPRING 16 3 SPRING TS 16 4 PMO HUB CLUTCH 16 5 FEED1 SHAFT 17 130N01377 AS GEAR PICKUP 17 1 PMO GEAR PICKUP B 17 2 PMO GEAR PICKUP A 17 3 SPRING CS 18 BUSH M FEED_I...

Page 100: ...Spare Parts List 5 10 06 06 WorkCentre 3119 PL 5 Fuser Unit ...

Page 101: ...01550 GEAR RDCN 25 15 11 152N11628 CBF HARNESS FUSER JOINT 12 152N11728 HARNESS FUSER 220V 152N11730 HARNESS FUSER 110V 13 130N01380 THERMISTOR 14 122N00256 LAMP HALOGEN 220V 122N00246 LAMP HALOGEN 110V 15 022N02267 HEAT ROLLER 16 GEAR FUSER 17 BUSH M HR R 18 BUSH M HR L 19 ROLLER M EXIT F UP 20 RMO RUBBER_EXIT 21 022N02268 PRESSURE ROLLER 22 BEARING PRESSURE 23 SPRING CS 24 PMO BUSHING TX 25 HOLD...

Page 102: ...Spare Parts List 5 12 06 06 WorkCentre 3119 PL 6 Drive Assembly ...

Page 103: ...Remark 0 007N01551 DRIVE ASSEMBLY REP 20 1 BRACKET P GEAR 1400 2 GEAR DRV FUSER IN 3 GEAR HUB CLUTCH 4 GEAR DRV FUSER OUT 5 WASHER PLAIN 6 GEAR RDCN 113 33 7 GEAR RDCN 57 18 8 BRACKET P MOTOR 1400 9 GEAR RDCN 90 31 10 GEAR RDCN 103 41 11 STEPPER MOTOR DRIVE 12 PMO IMPELLER_DRV 13 MACHINE SCREW ...

Page 104: ...Spare Parts List 5 14 06 06 WorkCentre 3119 PL 7 Scan Assembly ...

Page 105: ...AN UPPER 2 2 LABEL P SHADING 2 3 GLASS PLATEN 2 4 TAPE 2 5 GLASS PLATEN TAPE 3 007N01552 SCAN MOTOR ASSEMBLY 3 1 MOTOR STEP SCAN UPPER 3 2 BRACKET MOTOR P SCAN 3 3 007N01549 BELT TIMING GEAR 3 4 GEAR M_PULLEY 4 CBF SIGNAL CIS HARNESS 5 130N01484 CIS CONTACT IMAGE SENSOR 6 BELT 7 002N02618 COVER SCAN LOWER 8 SHEET SCAN LOWER 9 BRACKET P PULLEY 10 PULLEY M_IDLE 11 SPRING CS 12 SLIDER M_CIS R 13 SLID...

Page 106: ...Spare Parts List 5 16 06 06 WorkCentre 3119 PL 8 OPE Assembly ...

Page 107: ...m Part Number Description Remark 0 OPE ASSEMBLY REP 7 1 002N02619 COVER M PANEL 2 002N02620 OPE PANEL 3 003N01015 KEY M MENU 4 003N01013 KEY M START 5 003N01014 KEY M STOP 6 KEY M COPIES 7 021N02253 CAP M LED 8 101N01405 PBA SUB PANEL 9 DISPLAY SCREEN 10 HARNESS OPE ...

Page 108: ...Spare Parts List 5 18 06 06 WorkCentre 3119 PL 9 Cassette Assembly ...

Page 109: ... 1 ADJUST M CASSETTE_L 2 ADJUST M CASSETTE_R 3 GEAR PINION 4 019N00820 IPR PLATE 5 019N00821 RPR FRICTION PAD 6 SHEET HOLDER PAD 7 019N00822 HOLDER M PAD 8 SPRING ETC LOCKER 9 PLATE P KNOCK_UP 10 SPRING CS 11 PMO EXTENSION SMALL 12 GUIDE M EXTENSION 13 FRAME M_CASSETTE 14 BRACKET 15 SPRING 16 ROLLER 17 SPRING 18 CASSETTE COVER_SIDE ...

Page 110: ... Items PL 10 Common Hardware General Service Items Item Part Number Description Remark 0 038N00483 QUICK SETUP GUIDE 1 095N00286 MAIN PACKAGING BOX 2 705N00022 ELECT USER GUIDE 3 705N00023 PRINT DRIVE CD 4 705N00024 SCANSOFT CD 5 095N00280 CABLE BAG DMO W 095N00281 CABLE BAG BRAZIL ...

Page 111: ... GP 6 Paper Path and Clearing Paper Jams 6 34 GP 7 Consumables and Replacement Parts 6 40 GP 8 Periodic Defective Image 6 41 GP 9 Error Messages 6 42 GP 10 LED Status Indicator 6 43 GP 11 System Block Diagram 6 44 GP 12 Tools 6 45 GP 13 Acronyms and Abbreviations 6 46 GP 14 Selecting Printer Locations 6 48 GP 15 Sample Test Pattern 6 49 GP 16 Restriction of Harzardous Substances RoHS 6 50 GP 17 Se...

Page 112: ...General Procedures Information 6 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 113: ...dge 9 5kg 20 9lb Net Weight Inc Toner Cartridge 9 7kg 21 4lb LCD 2 Line x 16 characters Gross Weight Inc packaging 12 1kg 26 7lb I O Interface USB 2 0 Power Consumption Printing Operation 350 Wh Energy Star Compliant Yes Power switch Yes Noise Operating 53 dB Standby 38 dB Warm up time from Sleep Mode Recovery time Less than 30 seconds Machine Life Max Monthly Volume Duty Cycle Print 4 000 pages S...

Page 114: ...one Gray Scale 256 levels Table 4 Item Description Scan Method Colour CIS PC Scan Speed through Platen Lineart Halftone 15 sec Gray 30 sec Color 75dpi 300dpi 75 sec Resolution Optical 600 x 2400 dpi Enhanced 4800 x 4800 dpi USB Halftone 256 levels Scan Size Max Document Width Max 216mm 8 5 inches Effective Scan Width Max 208mm 8 2 inches Scan to Key Yes Application Yes Scan Depth Color 24 bit Mono...

Page 115: ...s Platen only Clone Yes Platen only Poster Yes Platen Only Table 6 Item Description Input Capacity 20 lbs Main Tray 250 sheet Bypass MP Tray 1 sheet Optional Cassette No Output control Face down Face up Output Capacity 50 sheet Face Down 75 g m2 20 lbs 1 sheet Face Up Paper size Main Tray Legal A4 Letter Folio Executive B5 A4 A6 Bypass Envelope6 3 4 7 3 4 9 10 DL C5 B5 Paper Weight Main Tray 60 2 ...

Page 116: ... XP Yes Mac Yes 10 3 Linux Yes Driver Printer GDI TWAIN Yes WIA Yes Application RCP No PC FAX No Table 8 Item Description POP Yes Quick Reference guide including Setup Guide and Function Guide Yes Table 9 Item Description Owner s manual Yes Electronic S W CD ROM 1 CD for User Manual Smart Thru 4 Print Driver Scan Driver RCP Toner cartridge 1 EA Power cable 1 EA Telephone jack No Printer cable No T...

Page 117: ...Procedures and Information WorkCentre 3119 06 06 6 7 Consumables Table 10 Item Description Toner installation method Front loading Toner life 1K Initial 3K Running Toner Count Level Sensor No Software Count Yes ...

Page 118: ...General Procedures and Information 6 8 06 06 WorkCentre 3119 GP 2 System Overview System Outline Front View Figure 1 ...

Page 119: ...General Procedures and Information WorkCentre 3119 06 06 6 9 Rear view Figure 2 Control panel Figure 3 ...

Page 120: ...ss feeder The cassette has a friction pad which separates paper to ensure single sheet feeding as well as a sensor which senses if the paper tray is empty Feeding Method Universal Cassette Type Feeding Standard Center Loading Feeding Capacity Cassette 250 sheets 75gsm 20lb paper standard Bypass Feeder 1 sheet Paper OHP Envelop etc Paper detecting sensor Photo sensor Paper size sensor None ...

Page 121: ...erature of the heat roller this information is sent to the main processor which uses this information to regulate the temperature of the heat roller Heat Roller The surface of the Heat Roller is heated by the Heat Lamp As the paper passes between the Heat and Pressure rollers the toner is melted and fixed permanently to the paper The surface of the roller is coated with Teflon This ensures that to...

Page 122: ... surface of the OPC drum This is achieved by controlling the laser beam and exposing the surface of the OPC drum to the laser light A rotating polygon mirror re flects the laser light onto the OPC and each side of the mirror is one scan line The OPC drum turns as the paper feeds to scan the image down the page The HSYNC signal is created when the laser beam from the LSU reaches the end of the poly...

Page 123: ...ller developing roller and blade Doctor blade Developing Method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner The life span of toner 3 000 sheets ISO standard Toner remaining amount detecting sensor No OPC Cleaning Electrostatic process Management of waste toner Electro static process Cleanerless Type OPC Drum protecting Shutter No Classifying device for ...

Page 124: ...d Descriptions The WorkCentre 3119 can be broken down to several elements which are the Main PBA OPE Assembly Scan Assembly Print Engine Copier and the power supply Each element is a sepa rated Module which focuses on the common and standard design for different kind products Figure 7 ...

Page 125: ...General Procedures and Information WorkCentre 3119 06 06 6 15 Main Control ASIC Figure 8 ...

Page 126: ...rogram Printer Video Controller for LBP engines Graphic Execution Unit for banding support of Printer Languages Printer Video Controller for LBP engines PVC Printer Video Controller without RET Algorithm Engine Controller Motor Control Unit Motor Speed Lookup Table Memory 128 x 16 x 2 Pulse Width Modulation Unit 2 Channels are supported ADC Interface Unit 2 ADC Channels are available ADC Core maxi...

Page 127: ... at the IP Main AFE then accepts each pixel CDS Correlated Double Sampling technique which samples arm level twice is used on each pixel by using IP signal 2 Pictorial image processing part This read CIS Pixel data in terms of 600dpi Line and process LAT algorithm on text mode Error Diffusion Algorithm on Mixed mode and stores data at the Scan Buffer on PC Scan mode without algorithm On every mode...

Page 128: ...r part for making best condition to display the image The HVPS part takes the 24V and out puts the high voltage for THV MHV BIAS and the outputted high voltage is supplied to the toner OPC cartridge and transfer roller 2 HVPS High Voltage Power Supply Transfer High Voltage THV Input Voltage 24 V DC 15 Output Voltage MAX 5 0KV 5 Duty Variable no loading Input contrast of the Voltage stability degre...

Page 129: ...gnal BIAS PWM the CPU output is HV output when PWM is low Supply Output Voltage 400 V to 800V DC 5 ZENER using DEV Input contrast of the output stability degree under 3 Loading contrast 5 or less Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Loading Range 10 M 1000 M Output Control Signal BIAS PWM the CPU is HV output when PWM is low 3 SMPS Switching Mode Power ...

Page 130: ...control is operated when the gate of the Triac is turned on off by Phototriac In other words the AC control part is passive circuit so it turns the heater on off when recieving signals from the engine control When the HEATER ON signal is received at the Engine The LED of PC102 Photo Triac takes the voltage and flashes From the flashing light the Triac part light receiving part takes the voltage an...

Page 131: ...ation WorkCentre 3119 06 06 6 21 Turn On If Current 15mA 50mA Design 16mA High Repetive Peak Off State Voltage Min 600V Software Structure and Descriptions Architecture The following diagram shows the Engine Control System Figure 3 ...

Page 132: ...ists of 4 sub functions Virtual timer function This is about the virtual timer used to control time processes in the engine part This con sists of three separate processes 1 Declares the ID and Function 2 Runs the timer and the execute functions 3 Stops the timer This controls the process unit as time Time Processing function This is function that processes a timer for counter elapsed time after o...

Page 133: ...eral criterias in cluding paper type paper size elapsed printed time and the number of accumulated Printing Pag es It may also be influenced by hardware specs and inner temperature Fuser temperature according to printer status This printer has 5 modes which are warm up stand by printing error and sleep mode Every mode sets the temperature of the fuser differently During warm up mode the temperatur...

Page 134: ...eady for an appointed time Sequence of LSU module When the engine control module receives a print command the LSU performs several steps 1 Setting up the initial value 2 With the above result the LSU controls the polygon motor and laser diode when receiving a print command 3 It then monitors the registered value related to LReady and Hsync and if an error occurs it sets up an error flag 4 If no er...

Page 135: ...nce the PWM cycle is about 14 KHz presented by the power team There are 3 kinds of high voltages as follows MHV This high voltage is supplied to the OPC drum through the charging roller while charging the skin of the OPC drum with a minus voltage THV THV The transfer high voltage is supplied to the transfer roller for transfering toner onto the OPC drum to the paper This is determined by the envir...

Page 136: ...lects this function the engine receives the OPC cleaning command from the main system and performs the cleaning op eration There are two methods to clean the OPC One is the minus clean mode and the other is the plus clean mode Minus clean mode Supplying negative voltage to the transfer roller to remove toner with a nega tive charge Plus clean mode Supplying positive voltage to the transfer roller ...

Page 137: ...rature and is maintained for a certain duration the engine flags an Over Heat Error When this error occurs the engine stops all func tions and keeps the error state The engine then reports the error status to the main system The error message is then displayed on the LCD notifying the user Recovery The engine records the temperature when the error occurred and then stops supplying heat to the fuse...

Page 138: ...ginal Type W X Text Text Photo Photo 4 Special Copy W X Off Default Clone Auto Fit ID Card Copy 2 UP Poster 5 Toner Save W X On Off 6 Paper Setting W X Paper Size Tray Paper A4 EXE Folio A5 B5 A6 LTR LGL LTR US A4 EU AP Bypass Feed A4 EXE Folio A5 B5 A6 LTR LGL LTR US A4 EU AP Paper Type Plain paper Transparency Card stock Labels Envelope 7 Copy Setup W X Default Change Darkness Light Normal Dark ...

Page 139: ...the W and Xbuttons to scroll be tween the options available Press the enter button to confirm selection Or to return to standby mode press Stop Clear Special Copy This option allows the user to select different types of copying layouts To access this option press the menu button until Special Copy appears on the display Use the W and Xbuttons to scroll between the options available Press the enter...

Page 140: ...Or to return to standby mode press Stop Clear Report This option prints out a system data report To print out a report press menu button until System Data appears on the display Use the W and Xbuttons to scroll between On and Off Press the enter button to confirm selection Or to return to standby mode press Stop Clear Machine Setup This option allows the change of language the machine will display...

Page 141: ... 2 Off Manual Clt Test Solenoid HB bypass PL 3 1 On 2 Off PTL Test PTL lens PL 4 1 On 2 Off ENGINE TEST LSU TEST LSU Motor Test LSU PL 1 1 On 2 Off LSU Hsync Test LSU PL 1 1 On 2 Off LD Test 1 On 2 Off ENGINE TEST SENSOR TEST Feed Sen Test Main PBA PL 1 Check Start check Next Check next sensor Exit Sen Test Main PBA PL 1 Check Start check Next Check next sensor Cover Sen Test Main PBA PL 1 Check S...

Page 142: ... to selectively clear information stored in your machine s memory To ac cess this option enter Tech mode and press the menu button until Data Setup appears on the display Press the enter button and use the W and Xbuttons to scroll between the options availa ble Press the enter button to confirm selection Or to return to standby mode press Stop Clear Clear all Mem Clears all settings and informatio...

Page 143: ... be tested If all memory is working normally the LCD shows OK Pattern Test This feature allows you to make pattern printouts in order to check the printer s mechanism Shading Test This function is used to set the optimum scan quality determined by the characteristics of the CIS Contact Image Sensor Perform this function if copy quality image is poor Report This option allows the you to print the p...

Page 144: ...per feed sensor Jam 0 occurs if the sensor is not operated within a certain time 3 Having passed the paper feed sensor the paper moves to the paper exit sensor via printing process Jam 1 occurs if the sensor is not operated within a certain time 4 The paper then passes through the paper exit sensor and out of the set Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor with...

Page 145: ...close the front cover The jammed paper is automatically ejected from the machine If the paper is not ejected continue to step 2 2 Pull the paper tray open Figure 2 Table 1 Paper jam 0 open close door In the paper tray The feed sensor does not detect any paper Paper jam 1 open close door In the paper area Paper is lodged between the feed sensor and the exit sensor Paper jam 2 check inside In the fu...

Page 146: ...r tray into the machine until it snaps into place 5 Open and close the front cover to resume printing In the Paper Exit Area 1 Open and close the front cover The jammed paper is automatically ejected from the machine If the paper is not ejected continue to step 2 2 Gently pull the paper out of the front output tray Go to step 9 If you cannot see the jammed paper in the front output tray continue t...

Page 147: ...will hold down the tab If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the jam cover continue to step 6 6 Open the rear cover 7 Remove the jammed paper by gently pulling it straight out Figure 6 8 Close the rear cover 9 Open and close the front cover to resume printing In the Fuser Area or Around the Toner Cartridge Note The fuser area is hot ...

Page 148: ...Remove the jammed paper by gently pulling it straight out Figure 8 3 Replace the toner cartridge and close the front cover Printing automatically resumes In the Bypass Feeder Bypass Jam appears on the display when you try to print using the bypass feeder and the machine does not detect paper due to no paper or improper paper loading The error message may also ...

Page 149: ... 06 6 39 occur when the paper is not properly fed into the machine through the bypass feeder In that case pull the paper out of the machine Figure 9 In the Toner Cartridge Remove the paper while turning the toner cartridge drum against the feed direction ...

Page 150: ...for an average usage of 50 transmitted and received documents per day Environmental conditions and actual use will vary these factors The cycle period given below is for reference only Table 1 Replacement Cycle Pickup Roller 50 000 pages Paper Feeding Roller Friction pad 50 000 pages Transfer Roller 50 000 pages Fuser 50 000 pages Toner Cartridge Original 1 000 pages Replacement 3 000 pages ...

Page 151: ...d refer to the table below to identify the roller concerned Figure 1 Table 1 No Roller Defective Image Typical Defect 1 OPC Drum 75 5mm White spots on a black image or vice versa 2 Charge Roller 37 8mm Black spots 3 Supply Roller 44 9mm Light or dark horizontal image bands 4 Developing Roller 35 2mm Horizontal band image 5 Transfer Roller 45 3mm Image Ghost 6 Heat Roller 64 0 Black image and image...

Page 152: ...Paper The paper in the input tray has run out Load paper in the cassette assembly PL 9 Open Heat Error There is a problem in the fuser unit Unplug the power cord PL 1 and plug it back in If the problem persists please call for service Over Heat There is a problem with the fuser unit Unplug the power cord PL 1 and plug it back in Paper Jam 0 Open Close Door Paper has jammed in the feeding area of t...

Page 153: ...scription Off Off Power Off Sleep mode Green On Ready Blink When the job is in progress Blinking slowly Priner Data Comm Blinking fast Printing Blinking normally Copy Scan etc Red On Error Toner empty Paper jam Paper Empty Cover Open Blink Case of recoverable error Paper mismatching Case of warming up state Replace toner ...

Page 154: ...General Procedures and Information 6 44 06 06 WorkCentre 3119 GP 11 System Block Diagram Figure 1 ...

Page 155: ...ver Standard type type M3 long M3 short M2 long M2 short Tweezers Standard For general home use small type Cotton Swab Standard For general home use for medical service Cleaning Equipment Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Vacuum Cleaner Spring Hook Standard For general use Software Driver installation CD ROM ...

Page 156: ... decibel milliwatt DC direct current DCU Diagnostic Control Unit DPI Dot Per Inch DRAM Dynamic Random Access Memory DVM Digital Voltmeter ECP Enhanced Capability Port EDC Embedded Diagnostic control EEPROM Electronically Erasable Programmable Read Only Memory EMI Electro Magnetic Interference EP electrophotographic EPP Enhanced Parallel Port FPOT First Printout Time F W firmware GDI graphics devic...

Page 157: ...Conductor OPE Operate Panel Equipment PBA Printed Board Assembly PCL Printer Command Language Printer Control Language PDL Page Discription Language PPM Page Per Minute PPS Pulse Per Second PS Post Script PTL Pre Transfer Lamp PWM Pulse Width Modulation Q PID Quick Printer Initiating Device Qt y quantity RAM Random Access Memory ROM Read Only Memory SCF Second Cassette Feeder SMPS Switching Mode P...

Page 158: ...om to open the printer trays covers and allow for proper ventilation see dia gram below Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of extreme fluctuations of temperature sunlight or humidity Clean dry and free of dust Figure 1 ...

Page 159: ...e pattern shown below is the standard test pattern used in the factory The life of the print cartridge developer cartridge and printing speed are measured with the pat tern shown below of 5 area coverage The pattern is shown at approximately 70 of actual size A4 ISO 19752 Standard Pattern Figure 1 ...

Page 160: ...ive takes effect from 1st July 2006 Note Currently these restrictions are only for the European Union EU market and some associated countries For more information go to www Xerox com The hazardous substances are Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr 6 Cr VI Polybrominated Diphenyl Ethers PBDE s Polybrominated Biphenyls PBB s Identification of a RoHS Compliant Machine Xerox will main...

Page 161: ...General Procedures and Information WorkCentre 3119 06 06 6 51 GP 17 Service Log Service Log Use the service log to record all service procedures ...

Page 162: ...General Procedures and Information 6 52 06 06 WorkCentre 3119 Page intentionally blank ...

Page 163: ... Main PBA 1 6 7 6 WD 5 Main PBA 2 6 7 7 WD 6 Main PBA 3 6 7 8 WD 7 Main PBA 4 6 7 9 WD 8 Main PBA 5 6 7 10 WD 9 Main PBA 6 6 7 11 WD 10 OPE PBA 7 12 WD 11 SMPS 110V 1 4 7 13 WD 12 SMPS 110V 2 4 7 14 WD 13 SMPS 110V 3 4 7 15 WD 14 SMPS 110V 4 4 7 16 WD 15 SMPS 220V 1 4 7 17 WD 16 SMPS 220V 2 4 7 18 WD 17 SMPS 220V 3 4 7 19 WD 18 SMPS 220V 4 4 7 20 ...

Page 164: ...Wiring Diagrams 7 2 06 06 WorkCentre 3119 Page intentionally blank ...

Page 165: ...Wiring Diagrams WorkCentre 3119 06 06 7 3 WD 1 PJ Locations Figure 1 ...

Page 166: ...Wiring Diagrams 7 4 06 06 WorkCentre 3119 WD 2 Connection Diagram 1 2 Figure 2 ...

Page 167: ...Wiring Diagrams WorkCentre 3119 06 06 7 5 WD 3 Connection Diagram 2 2 Figure 3 ...

Page 168: ...Wiring Diagrams 7 6 06 06 WorkCentre 3119 WD 4 Main PBA 1 6 Figure 4 ...

Page 169: ...Wiring Diagrams WorkCentre 3119 06 06 7 7 WD 5 Main PBA 2 6 Figure 5 ...

Page 170: ...Wiring Diagrams 7 8 06 06 WorkCentre 3119 WD 6 Main PBA 3 6 Figure 6 ...

Page 171: ...Wiring Diagrams WorkCentre 3119 06 06 7 9 WD 7 Main PBA 4 6 Figure 7 ...

Page 172: ...Wiring Diagrams 7 10 06 06 WorkCentre 3119 WD 8 Main PBA 5 6 Figure 8 ...

Page 173: ...Wiring Diagrams WorkCentre 3119 06 06 7 11 WD 9 Main PBA 6 6 Figure 9 ...

Page 174: ...Wiring Diagrams 7 12 06 06 WorkCentre 3119 WD 10 OPE PBA Figure 10 ...

Page 175: ...Wiring Diagrams WorkCentre 3119 06 06 7 13 WD 11 SMPS 110V 1 4 Figure 11 ...

Page 176: ...Wiring Diagrams 7 14 06 06 WorkCentre 3119 WD 12 SMPS 110V 2 4 Figure 12 ...

Page 177: ...Wiring Diagrams WorkCentre 3119 06 06 7 15 WD 13 SMPS 110V 3 4 Figure 13 ...

Page 178: ...Wiring Diagrams 7 16 06 06 WorkCentre 3119 WD 14 SMPS 110V 4 4 Figure 14 ...

Page 179: ...Wiring Diagrams WorkCentre 3119 06 06 7 17 WD 15 SMPS 220V 1 4 Figure 15 ...

Page 180: ...Wiring Diagrams 7 18 06 06 WorkCentre 3119 WD 16 SMPS 220V 2 4 Figure 16 ...

Page 181: ...Wiring Diagrams WorkCentre 3119 06 06 7 19 WD 17 SMPS 220V 3 4 Figure 17 ...

Page 182: ...Wiring Diagrams 7 20 06 06 WorkCentre 3119 WD 18 SMPS 220V 4 4 Figure 18 ...

Page 183: ...Wiring Diagrams WorkCentre 3119 06 06 7 21 Page intentionally blank ...

Page 184: ... that apply Excessive Smoke Describe quantity and duration of smoke Fire with open flames seen Electric shock to operator or service representative Physical injury illness to operator or service representative Describe Other Describe Any damage to customer property No Yes Describe Did external emergency response provider s such as fire department ambulance and etc respond No Yes Identify ie source...

Page 185: ...Telephone Number Organization E Mail Mailing Address Date Report Submitted Instructions E mail or fax this completed form to EH S žFor incidents in Xerox Europe and Developing Markets East Middle East Africa India China and Hong Kong please e mail Elaine Grange gbr xerox com or fax 44 0 1707 35 3914 intelnet 8 668 3914 Note If you fax this form please also send original by internal mail žFor incid...

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