Xerox Synergix 8850 System Introduction Download Page 59

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XES Synergix 8825/8830/8850/8855 & X2-TECH System Introduction

Controller Error Codes Chart

Printed Error Code

Description

What To Do About Printed Error Code

1xxxxxxxx

Error code for internal SCSI target device (hard disk / scanner).

Refer to “SCSI Device Error Codes” following this table.

20010100

No response from Floppy Disk Controller to Mode command.

Call for Service.

20030100

No response from Floppy Disk Controller to Specify command.

Call for Service.

20080100

No response from Floppy Disk Controller to Sense Interrupt command.

Call for Service.

20080300

No results available from Floppy Disk Controller for Sense Interrupt
command.

Call for Service.

20130100

No response from Floppy Disk Controller to Configure command.

Call for Service.

20FF0100

No response from Floppy Disk Controller to Software Reset.

Call for Service.

21030100

No response from Floppy Disk Controller to Specify command.

Call for Service.

21040100

No response from Floppy Disk Controller to Sense Drive Status command.

Call for Service.

21040300

No results available from Floppy Disk Controller for Sense Drive Status
command.

Call for Service.

21070100

No response from Floppy Disk Controller to Recalibrate command.

Call for Service.

21070200

Floppy Disk Controller timed out executing Recalibrate command.

Call for Service.

21070400

Floppy Disk Drive recalibration did not complete.

Call for Service.

21070500

Floppy Disk Drive recalibration failed.

Call for Service.

21080100

No response from Floppy Disk Controller to Sense Interrupt command.

Call for Service.

Summary of Contents for Synergix 8850

Page 1: ...XES Synergix 8825 8830 8850 8855 X2 Tech System Introduction 701P37895 March 2002...

Page 2: ...This page left intentionally blank...

Page 3: ...h case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment S...

Page 4: ...ons USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection...

Page 5: ...nd Windows 2000 are registered trademarks of Microsoft Corporation Internet Explorer is a copyright protected program of Microsoft Corporation Microsoft Word is a copyright protected program of Micros...

Page 6: ...es for more detailed information In addition your support group is available for further assistance Ask your Sales Representative for the appropriate numbers to list on this page The following informa...

Page 7: ...tart for Scanning to Net 20 Scanning to Net 20 Retrieving Scanned Documents 22 Quick Start for Job Accounting 24 Quick Start for Plot Nesting 25 Setting Nesting Parameters with AccXES Client Tools 25...

Page 8: ...ey Features of the XES Synergix 8825 8830 8850 Printer Digital Solution 58 Appendix 2 Key Features of the XES Synergix 8855 Printer Digital Solution 61 Appendix 3 Key Features of the X2 TECH Color Pri...

Page 9: ...nd client tools enable you to easily print from a wide variety of applications and platforms The XES Synergix 8830 or 8850 Digital Solution combines the XES Synergix 8830 or 8850 Engineering Printer w...

Page 10: ...eb pages within its firmware allowing you to control the print queue and printer operating parameters from a web browser installed on your workstation The web pages in the Controller are collectively...

Page 11: ...ata formats supported for color printing by the X2 TECH are stated in this manual in the Specifications for KLF Controller section The Controller maximizes the capabilities of the printer by incorpora...

Page 12: ...e and fold through the 8825 8830 8850 Digital Solution with the optional Folder Scan documents to be stored as electronic files which are retrieved at a workstation using the AccXES Client Tool s Retr...

Page 13: ...tion 5 8825 8830 8850 System Capabilities continued Figure 2 A Digital Solution is comprised of an 8825 printer with EV4 Controller or 8830 8850 printer with CNG Controller and an XES Synergix Scan Sy...

Page 14: ...Manager Tool 8855 Digital Solution Copy collate and fold with an optional Folder Scan documents to be stored as electronic files which are retrieved at a workstation using the AccXES Client Tool s Re...

Page 15: ...ynergix 8825 8830 8850 8855 X2 TECH System Introduction 7 8855 System Capabilities continued Figure 4 A Digital Solution is comprised of an 8855 printer with UP8 Controller and an XES Synergix Scan Sy...

Page 16: ...le for your selection Media Specific Color Adjustment accessed from the Media Page of the Web PMT enables the independent adjustment of Gamma and Ink Limit for each color separation Cyan Magenta Yello...

Page 17: ...offered a limited selection of folding options or a full selection of finishing programs to choose from depending upon your attached folding device All available options will be displayed on the Web P...

Page 18: ...Xerox Stacker 1000 with an XES Synergix 8830 printer The Xerox Stacker 1000 stacks a maximum of 1000 prints of various sizes Print sizes include A A4 through E A0 Ideal for use with the XES Synergix...

Page 19: ...g Quick Start Procedures are included in this section 8825 Printer 8830 Printer 8850 Printer 8855 Printer 8825 Digital Solution 8830 Digital Solution 8850 Digital Solution 8855 Digital Solution X2 TEC...

Page 20: ...ils on Media loading Toner Cartridge and Waste Bottle replacing 8850 Printer Operator Manual A description of key printer components overview of the printer s Control Panel descriptions of the Control...

Page 21: ...older Stacker Operator Manual A detailed description of how to use the optional Stacker XES Synergix X2 TECH Digital Solution User Guide This User Guide provides a detailed description of how to use t...

Page 22: ...5 Windows NT4 0 PostScript Print Driver User Guide XES Synergix 8825 8830 8850 8855 Windows 2000 PostScript Print Driver User Guide XES Synergix 8825 8830 8850 8855 HDI AutoCAD 2000 Print Driver User...

Page 23: ...User Guide Insert your original document face down and centered on the feed tray of the Scanner Gently move your document forward until the Scanner s feed rolls engage the document s leading edge As y...

Page 24: ...which opens the Print Driver To print documents from the AccXES Client Tools double click on the AccXES Client Tools desktop shortcut or select Start Programs AccXES AccXES Tools Select the Document...

Page 25: ...evice toolbar button At the bottom of the screen type in a name that you will recognize for the device and its IP address Select the Accept the device parameters toolbar button to save it in your devi...

Page 26: ...n controlled Printer Control Panel enabling the selection and setting of the Controller s default job processing parameters including those related to color To connect to the Web PMT you must be runni...

Page 27: ...our tabbed Document Properties dialog In Autocad 2000I Select File and Plot or Page Setup to display the Plot Screen Select this driver from the drop down list of plotters Wait a moment for the driver...

Page 28: ...nner Control Panel press the Mode key Use the keypad on the Scanner Control Panel to enter in your 16 alphanumeric character Scan Directory name When the Scanner Control Panel displays Ready to Scan s...

Page 29: ...of the rear of the Scanner if the configuration for Document Return has been changed from the factory default For full details on Scanner Configuration go to the XES Synergix X2 TECH Digital Solution...

Page 30: ...e that you used at the scanner when you scanned your images This will retrieve the scanned images that were assigned to that specific directory In the File Prefix field add the prefix that will appear...

Page 31: ...ller s Scan Directory until you retrieve them at your workstation Go to your workstation On the Document Retrieve tab select the List the image toolbar button The titles of the images that you scanned...

Page 32: ...er should be set to either enabled or optional instead of the factory default value of disabled This setting enables the Controller to begin recording media use in a Job Log file by User and Account I...

Page 33: ...n the AccXES Client Tools by selecting the icon or by selecting Start Program Files AccXES On the Document Submit screen add documents to create a document set using the Add toolbar button Select the...

Page 34: ...appearance of Web pages may vary slightly between browsers You navigate the Web PMT as you would any Web site Only one page is displayed at a time Use the hypertext links within a page to navigate to...

Page 35: ...n the PRINTER DEFAULTS hypertext link 2 Click on the PRINTER SETUP group of the Printer Defaults Side Menu and the PRINTER SETUP menu will expand to show the subgroup menu items and display the top pa...

Page 36: ...job source The factory default setting is Off Timeout In this text box enter the maximum idle time in seconds for the printer to wait after processing a print job before printing and cutting a nested...

Page 37: ...firm the choice and the Exit key to return to the PLOT NESTING menu Press the Next key until TIMEOUT is displayed Either accept the factory default setting of 5 or press the Enter key to change the se...

Page 38: ...ing of a series of scanned images into an electronically collated set Changing Printing Parameters From Your Desktop Printing options can be changed using your print drivers the Web Printer Manager To...

Page 39: ...om the Document Retrieve tab or by opening a saved document set Change print job or document options The three types of options that can be accessed to customize the print job and documents in the set...

Page 40: ...t Options section of the AccXES Client Tools 8 0 User Guide for more details Print a Set of Documents Select the Device Manager Tab and select the Destination Device To print your set of documents tha...

Page 41: ...alse PostScript copies is a page parameter For a multiple data format job which contains a PJL header file 1 is any data format EXCEPT PostScript Files 2 or later are comprised of data formats includi...

Page 42: ...nd the error message in the Printer Control Panel Displayed Error Codes section of this user guide then perform the appropriate action If these problems persist call for Xerox Service Refer to the ERR...

Page 43: ...b PMT These test prints provide valuable information on the printer s configuration network address error codes operating parameter settings and pen settings When a problem occurs take the following a...

Page 44: ...inimal Test Press the Minimal button to print the printer s configuration data including IP Address Subnet Mask and Gateway Normal Test Press the Normal button to print the printer s configuration and...

Page 45: ...d Press the ENTER key and the UTILITIES menu will be displayed Press the ENTER key and the TEST PRINT menu will be displayed Press the ENTER key again and ALL will be displayed Press and repress the N...

Page 46: ...s Network Interface Card Hardware HW addresses status of Job Accounting and Scanner Configuration When trouble arises print out a copy of the PRINTER CONFIGURATION Test Print to review error logs and...

Page 47: ...permanently changing the XES Synergix 8825 8830 8850 printer s defaults using the 8825 8830 8850 Printer Control Panel go to the XES Synergix 8825 8830 8850 Controller Setup Manual For full details on...

Page 48: ...be applied to any of the 256 pens of each pen palette The next horizontal line of blank boxes 50 to 64 represents 15 available spots for patterns defined by the user enabling custom created patterns...

Page 49: ...ECH System Introduction 41 Using Test Prints continued Figure 18 Typical Pen Settings Test Print for Pen Palette 1 User definable pen patterns List of numbered pens 0 to 255 with user definable Width...

Page 50: ...ions on the Message Display E5 This code indicates an interlock problem Developer cover cutter cover cut sheet shelf or front door was opened while machine was in run mode Follow the instructions on t...

Page 51: ...ob Log file If this error occurs often increase the polling frequency with the Account Management Tool Warning Accounting Disk Full If the Controller s Accounting Mode is disabled either intentionally...

Page 52: ...er is in reduced power saver mode 01 xx Indicates xx size media is loaded in Roll 1 top drawer 02 xx Indicates xx size media is loaded in Roll 2 middle drawer 03 xx Indicates xx size media is loaded i...

Page 53: ...8825 8830 8850 8855 X2 TECH System Introduction 45 X2 TECH LCD Displayed Error Codes For the meanings of error messages displayed on the X2 TECH printer s LCD refer to Appendix A of the ColorgrafX X2...

Page 54: ...s occurred which may be blocking the print queue Also displayed when the Controller s Accounting Disk is full or when the Controller has reached its Accounting record limit Check the Web PMT s Main Pa...

Page 55: ...r checking cables then switching on system power CONTROLLER FAULT 50000004 INTERNAL FAULT CALL FOR SERVICE Follow instructions on display Also try switching off system power checking cables then switc...

Page 56: ...itching off system power then switching on system power if subsequent scans return the same error CONTROLLER FAULT 50000012 MEMORY FULL RESCAN DOCUMENT AFTER RETRIEVING FILES Retrieve files and wait f...

Page 57: ...file If this error occurs often increase the polling frequency with the Account Management Tool 40000001 Warning Accounting Disk Full If the Controller s Accounting Mode is disabled either intentiona...

Page 58: ...al NNNNNNNN CCCCCCCC pairs are displayed The number of seconds of power on time displayed in the additional pairs is the time at which the error occurred The additional pairs are displayed in order fr...

Page 59: ...o response from Floppy Disk Controller to Configure command Call for Service 20FF0100 No response from Floppy Disk Controller to Software Reset Call for Service 21030100 No response from Floppy Disk C...

Page 60: ...sponse from Floppy Disk Controller to Write Data command Call for Service 21C50300 No results available from Floppy Disk Controller for Write command Call for Service 21C50500 Wrong track found during...

Page 61: ...ound during Read command Call for Service 21C60600 Floppy Disk Controller reported Read command was invalid Call for Service 21C60700 Bad disk found during Read command Call for Service 21C60800 Data...

Page 62: ...quency with Account Management Tool 40000002 Controller s Accounting Records have reached their numerical limit Use the AccXES Account Management Tool to download the contents of the Controller s Job...

Page 63: ...e indicator to show some free memory 50000012 The current scan has filled memory Wait for the memory usage indicator to show some free memory 50000013 The original document is too big to fit in memory...

Page 64: ...me of error kk is the SCSI Sense Key returned by command aa is the SCSI Additional Sense Code returned by command The SCSI ID should be used to determine the device which caused the error The Controll...

Page 65: ...that the command terminated with a non recovered error condition that was probably caused by a flaw in the medium or an error in the recorded data Action Call for Service 04 HARDWARE ERROR Indicates t...

Page 66: ...ive with Firmware Release 7 5 a new Color Enablement feature key is available enabling Scanning to Net in color in TIFF and JPEG formats The printing of JPEG files is also enabled in Firmware Release...

Page 67: ...e Composition feature can be used to place multiple pages in more than one row while making selections for the individual documents regarding scaling media size location of labels or stamps etc PDF fi...

Page 68: ...printer s Controller and its attached Digital Solution scanner Create sets of documents that can be saved as a single file and sent to a remote printer from your workstation Assign and manipulate pri...

Page 69: ...can System Automatic recognition and rasterization of HP GL HP GL 2 HP RTL CGM level 1 with ATA ext C4 FileNET Versatec Data Standards VRF ordered vector blocked raster compacted raster VCGL CalComp 9...

Page 70: ...t media to minimize waste Scanning to the network which is a standard feature of the XES Synergix 8855 Digital Solution provides a convenient way to retrieve scanned documents at the local workstation...

Page 71: ...mages documents for features such as media size type rotation page composition labels stamps Retrieve scanned images from the Controller to your workstation to be added to a document set or saved to y...

Page 72: ...and easily checked from the supplies page of the XES website at www xes com Supported Media types can be selected from the Media Page of the Web PMT enabling the independent adjustment of Gamma and I...

Page 73: ...ports the Synergix Scan System Automatic recognition and COLOR rasterization of Versatec Color Graphics Language VCGL Versatec Random Format VRF Computer Graphics Metafile CGM Hewlett Packard Graphics...

Page 74: ...vities Plot Nesting allows the most advantageous use of media by arranging single or multiple page jobs on the output media to minimize waste Scanning to the network which is a standard feature of the...

Page 75: ...ssign and manipulate printing options to individual images documents for features such as media size type rotation page composition labels stamps Retrieve scanned images from the Controller to your wo...

Page 76: ...ents 100 250 VAC auto ranging power supply Agency Approvals Safety UL 1950 CA22 2 No 950 CUL EN 60950 CE Mark EMC CE Mark FCC Class A Canada Radio Interference Regulations Class A VCCI Class 1 I O Por...

Page 77: ...ne is used by the 8825 8830 Digital Solution scanner when this option is connected The second is used as an input port for receiving data via serial port connection Note For firmware releases 1 0 2 0...

Page 78: ...D 2000 and 2000i PostScript PPD System Print Driver NT 4 0 only Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool NT 4 0 only PC Windows 95 98 HP RTL Print Driver ADI Drivers...

Page 79: ...r version EtherTalk TCP IP lpr lpd application socket telnet TFTP puts Novell IPX SPX PServer for Ver 3 x and 4 x w NDS NetBeui AccXES N5T CNG and EV4 Controllers 10 100BaseTX High speed multiple sess...

Page 80: ...technique supporting 128 gray levels 8825 8830 256 for 8850 Two user selectable rendering options are available Area Optimized Stochastic screen is used for fine lines and Stoclustic screen is used f...

Page 81: ...printing Scan to Net is allowed to proceed concurrent with printing Copy Job Processing Image Processing Type line photo mixed Background off light dark auto suppression or Auto IQ Contrast 7 levels s...

Page 82: ...Processing Options Resolution 100 200 300 or 400 DPI single bit or 8 bit grayscale Transforms Mirror Invert Background off light dark auto suppression or Auto IQ Contrast 7 levels Preview Image Gener...

Page 83: ...ily Kip interface 8 rev G Accounting Standard for 8830 8850 Optional feature key for 8825 Available for print copy and scan jobs Accounting of media use is accomplished with the AccXES Account Managem...

Page 84: ...lash upgradeable via host interface Hard disk 9 1 GB Ultra SCSI Hard Disk Standard Physical Characteristics Standalone tower Electrical Requirements 120 240 VAC 50 60 Hz 10 A Agency Approvals Safety U...

Page 85: ...25 8830 driver AutoCAD 2000 and 2000i PostScript Print Driver PPD Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool Windows 95 98 HP RTL HP GL 2 Print Driver ADI Drivers for...

Page 86: ...nced stochastic halftoning technique supporting 256 gray levels Two user selectable rendering options are available Area Optimized Line Optimized Automatic Format Recognition Yes Palettes and Patterns...

Page 87: ...y parameters from last copy job Can change number of copies and or scaling factor and reprint images Alternately can use parameters when scanning new image Copy job parameter sets Supports saving and...

Page 88: ...V compressed image 8 bit grayscale TIFF 6 uncompressed and w Packbits lossless compression Single bit CALS 1 Group IV compressed image PDF single bit with CCITT Group IV compression Effective with Fir...

Page 89: ...ccXES Controller Interface Status LED s 4 light display Scanner Control Panel Interface Status LEDs simple keyboard 64x256 pixel graphical LCD located on top of scanner Accounting Available for print...

Page 90: ...al Characteristics Standalone tower Electrical Requirements 120 240 VAC 50 60 Hz 10 A Agency Approvals Safety UL 1950 CA22 2 No 950 CUL EN 60950 CE Mark EMC CE Mark FCC Class A Canada ICES 003 Class A...

Page 91: ...2000 and 2000i PostScript Print Driver PPD Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool is Optional Accessory Windows 95 98 HP RTL HP GL 2 Print Driver ADI Drivers for...

Page 92: ...PEG optional PostScript 3 with PDF Job Control Language HP PJL Versatec 150 Escape Sequences Color Support Automatic recognition and COLOR rasterization of Versatec Color Graphics Language VCGL Versat...

Page 93: ...oup IV compression Effective with Firmware Release 7 5 a new Color Enablement feature key is available enabling Scanning to Net in color in TIFF and JPEG formats Processing Options Resolution 360 x 36...

Page 94: ...XES Controller Interface Status LED s 4 light display Scanner Control Panel Interface Status LEDs simple keyboard 64x256 pixel graphical LCD located on top of scanner Accounting Available for print an...

Page 95: ...Graphics Language HP PJL Hewlett Packard Printer Job Language HP RTL Hewlett Packard Raster Transfer Language IOT Image Output Terminal ips inches per second IPX SPX Internetwork Packet Exchange Seque...

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Page 98: ...served Printed in the United States of America XEROX X2 TECH with RACER XES Synergix 8855 and 8855 Digital Solution XES Synergix 8850 and 8850 Digital Solution XES Synergix 8825 and 8825 Digital Solut...

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