Unrivaled Service and Support
Behind every Xerox
®
product is a large network
of customer support that’s unrivaled in the
industry and available when you need it.
Xerox
®
service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be confident
when you choose Xerox. And genuine Xerox
®
supplies are always readily available.
Total Satisfaction Guaranteed
The exclusive Xerox
®
Total Satisfaction
Guarantee*, recognized as unique in the
industry, covers every WorkCentre device that
has been continuously maintained by Xerox or
its authorized representatives under a Xerox
®
express warranty or Xerox
®
Maintenance
agreement. You decide when you’re satisfied.
* Available in North America only.
Xerox
®
Office Services Support
Asset Management Services
• Asset Optimization and Tracking — Process
and tools to optimize an enterprise’s office
output infrastructure and reduce overall costs
• Break-Fix Management — Single point of
ownership and management for break-fix
service for all brands of office output devices
• Supplies Management — Process and tools to
procure, monitor and replenish all document-
related supplies proactively
Support Services
• Technology Procurement and Deployment
— A creative and flexible end-to-end print/
computer product acquisition solution that
uses a single-point-of-contact model while
lowering the total cost of acquisition
• Help Desk Services — A broad range of
enterprise services managed through a
centralized single point of contact and
delivered through an on-site or off-site model
• End User Services — Microsoft software
implementation, IT project consulting, and
customer education
Additional Information Sources
Phaser
®
7100 Front Panel:
• The front panel offers tools and information
pages to help with machine setup, feature
selections, operational problems, media feed
and supply issues.
On the Web:
Visit
www.xerox.com/office
for:
• Product, supplies and support information
• Downloading drivers
• Finding your local Xerox
®
sales representative
• Online documentation
Visit
www.xerox.com/office/support
for:
Support and service information, including the
same troubleshooting Knowledge Base used by
Xerox
®
Customer Support staff to provide the
latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
Section 2: Configuration Summary, Specifications,
Supplies and Support Resources
Support Reources
Questions? Comments? Problems?
For more information about the Xerox
®
Phaser
®
7100 Color Printer call
1-877-362-6567
or visit us
on the web at
www.xerox.com/office
.
©2012 Xerox Corporation. Xerox®, Xerox and Design®, CentreWare® and Phaser® are trademarks of Xerox Corporation in the United States
and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for
energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective
manufacturers. The information in this brochure is subject to change without notice. Updated 11/12
710EG-01UB
