Windows 98 SE and Windows Me
Phaser® 6300/6350 Color Laser Printer
4-19
Windows 98 SE and Windows Me Troubleshooting
This Troubleshooting section assumes you have completed the following tasks:
■
Verified that the printer is plugged in, turned on, and connected to an active network.
■
Installed a PostScript print driver.
■
Verified that the printer is receiving network information by monitoring the LEDs on the
back of the device or on the CentreDirect External Print Server. When the printer is
connected to a functioning network and receiving traffic, its link LED is green, and its
amber traffic LED is flashing rapidly.
■
Printed and kept a current copy of the Configuration page.
Verifying Settings
To verify settings:
1.
Right-click
Network Neighborhood
on the desktop, and then click
Properties
.
2.
Click the
Configuration
tab. A list of installed network components appears for the Client
for Microsoft networks.
3.
If any of the necessary components are not installed, install them, and then restart the
system. When the system is restarted, return to this document.
4.
Click
Start
, click
Settings
, and then click
Printers
. The
Printers
window appears.
5.
Right-click the printer icon, and then click
Properties
.
6.
Select the
Details
tab.
7.
Verify the following:
a.
The printer driver name in the
Print Using the Following Driver
list. If necessary, re-
select or install a new printer driver.
b.
The
Port
name in the
Print to the Following Port
list. If necessary, re-select the
correct name.
Note:
Send a print job to the printer. If the printer does not print, select
PhaserSMART
Technical Support
on the
Troubleshooting
tab of your Windows printer driver to access
PhaserSMART Technical Support.
See also:
www.xerox.com/office/6300_6350support
