Xerox PHASER 6140 User Manual Download Page 125

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Phaser 6140 Color Laser Printer

User Guide

125

Troubleshooting

This chapter includes:
•

Troubleshooting Overview

on page 126

•

Control Panel Messages

on page 128

•

Problems with the Printer

on page 132

•

Print-Quality Problems

on page 135

•

Cleaning the Imaging Unit and Laser Lens

on page 140

•

Color Registration

on page 143

•

Paper Jams

on page 146

Summary of Contents for PHASER 6140

Page 1: ...taliano Guida dell utente Deutsch Benutzerhandbuch Espa ol Gu a del usuario Portugu s Guia do usu rio Nederlands Gebruikershandleiding Svenska Anv ndarhandbok Dansk Betjeningsvejledning e tina U ivate...

Page 2: ...k Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States...

Page 3: ...eir Functions 18 Front View 18 Rear View 19 Internal Components 20 Control Panel 21 Configurations and Options 22 Configurations 22 Standard Features 22 Additional Capabilities 22 Optional Features 23...

Page 4: ...r the Windows PCL Driver 45 Enabling Optional Features for Macintosh 46 Enabling Optional Features for Linux 47 4 Printing Supported Paper and Media 50 Paper Usage Guidelines 50 Paper That Can Damage...

Page 5: ...Proof Print 93 Setting Up a Proof Print Job 93 Printing a Proof Print Job 94 5 Control Panel Menus Navigating the Control Panel Menus 96 Information Pages Menu 97 Billing Meters Menu 98 Admin Menu 99...

Page 6: ...ontrol Panel Messages 128 Supply Status Messages 128 Error Messages 129 Problems with the Printer 132 Print Quality Problems 135 Cleaning the Imaging Unit and Laser Lens 140 Color Registration 143 Ena...

Page 7: ...ory Information Electromagnetic Interference 160 United States FCC Regulations 160 Canada Regulations 160 European Union 161 Material Safety Data Sheets 162 B Recycling and Disposal All Countries 163...

Page 8: ...Contents Phaser 6140 Color Laser Printer User Guide 8...

Page 9: ...n page 10 Operational Safety on page 12 Maintenance Safety on page 14 Printer Symbols on page 15 Your printer and the recommended supplies have been designed and tested to meet strict safety requireme...

Page 10: ...nto the printer The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an au...

Page 11: ...potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused Do not place the printer in an area where people might step on the powe...

Page 12: ...ials or if the printer is being used continuously over a long period Printer Location Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prev...

Page 13: ...printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation...

Page 14: ...lly described in the documentation supplied with your printer Do not use aerosol cleaners Clean with a dry lint free cloth only Do not burn any consumables or routine maintenance items For information...

Page 15: ...g this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not...

Page 16: ...Safety Phaser 6140 Color Laser Printer User Guide 16...

Page 17: ...17 Features This chapter includes Main Components and Their Functions on page 18 Configurations and Options on page 22 Power Saver Mode on page 24 Information Pages on page 25 CentreWare Internet Ser...

Page 18: ...s on page 20 Control Panel on page 21 Front View Phaser 6140 printer with optional 250 sheet feeder 1 Control panel 2 Front cover 3 Button for opening the front cover and for releasing the duplex unit...

Page 19: ...Features Phaser 6140 Color Laser Printer User Guide 19 Rear View 1 Optional memory slot 2 Network connector 3 USB port 4 Power cord connector 5 Power switch 6140 002 1 2 3 4 5...

Page 20: ...20 Internal Components Phaser 6140 DN 1 Fuser 2 Imaging unit 3 Button for opening the front cover and releasing the duplex unit 4 Duplex unit 5 Transfer belt unit with Tray 1 removed so the transfer...

Page 21: ...lly put the printer in sleep mode 5 Cancel Job button Cancels the current print job 6 Navigation Menu select buttons Up Down Arrow buttons Press to scroll up and down through the menu display Back For...

Page 22: ...printer configurations have one memory slot supporting 256 MB 512 MB 768 MB or 1024 MB DDR2 DIMMs to a maximum of 1280 MB 256 MB standard 1024 MB optional 10Base T 100Base TX Ethernet interface Netwo...

Page 23: ...tisfactory the rest can be printed from the printer control panel Form Overlay Enables writing PCL5 forms Font Download Enables the downloading of fonts to the RAM Disk Optional Features You can purch...

Page 24: ...he following To increase the amount of time press the Up Arrow button until the desired time is reached maximum is 60 minutes To decrease the amount of time press the Down Arrow button until the desir...

Page 25: ...formation pages available for printing To print the Menu Map 1 On the printer control panel press the Menu button 2 At Information Pgs press the OK button 3 At Menu Map press OK Configuration Page Thi...

Page 26: ...hen enter your printer s IP address in your computer s Web browser For details see Finding Your Printer s IP Address on page 37 CentreWare IS enables you to Configure the printer email and network set...

Page 27: ...ckaged with printer Quick Use Guide Packaged with printer User Guide PDF Software and Documentation CD Video Tutorials www xerox com office 6140docs Recommended Media List Europe www xerox com europap...

Page 28: ...Features Phaser 6140 Color Laser Printer User Guide 28...

Page 29: ...iew on page 30 Choosing a Location for the Printer on page 31 Connecting the Printer on page 32 Configuring Network Settings on page 34 Installing the Printer Drivers on page 38 Installing PrintingSco...

Page 30: ...nter s Configuration page should print by default If it does not see Configuration Page on page 25 If you are connected to a network keep the Configuration page for referencing network settings such a...

Page 31: ...is 18 4 kg 40 57 lb With the 250 sheet feeder the duplex unit and consumables the weight is 23 8 kg 52 47 lb 3 Ensure your printer has the proper amount of clearance for all of its features including...

Page 32: ...of directly to the computer An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is recommended because it is faster t...

Page 33: ...able 1 Make sure the printer is turned off 2 Connect one end of a standard A B USB 2 0 cable to the printer s USB port 3 Attach the power cord and then plug in the printer and turn it on For safety in...

Page 34: ...r A DHCP server automatically assigns an IP address to every PC and printer on the network that is configured to use DHCP If you use a Cable or DSL router see your router s documentation for informati...

Page 35: ...If you are on a home network that uses a router or other device to connect the printer to the network refer to the router device documentation for instructions on assigning network addresses The rout...

Page 36: ...Arrow button once and then press the Down Arrow button to go to Gateway Address and then press OK Repeat steps 10 and 11 to select the Gateway Address 14 Print the Configuration page to verify the new...

Page 37: ...ion and then press OK The printer s IP address is listed in the Network Setup section of the page Note The first time you plug in your printer it will automatically print the Configuration page If the...

Page 38: ...he following printer drivers are available The software CD listed in the Source column refers to the Software and Documentation CD that came packaged with your printer The website from which you can d...

Page 39: ...s on page 37 6 In the Installation Options screen select PostScript and or PCL 6 Note You can install both drivers at once Each will be displayed in your printer list after installation 7 Click Instal...

Page 40: ...ess Connection on page 41 Adding the Printer OS X Version 10 5 on page 42 For networking you can set up your printer using Bonjour Rendezvous or connect using your printer s IP address for an LPD LPR...

Page 41: ...select the corresponding PPD file with your printer name either Xerox Phaser 6140DN PS or Xerox Phaser 6140N PS 8 Click the Add button The printer is added to the list Adding the Printer OS X Version...

Page 42: ...em Preferences 2 Open Print Fax The list of printers appears on the left of the window 3 Click the plus button under the list of printers 4 Click the Default icon at the top of the window 5 Select you...

Page 43: ...e and Documentation CD into your computer s CD drive If the installer does not start automatically navigate to your computer s CD drive and double click the Setup exe installer file 2 At the installer...

Page 44: ...dows Server 2003 click Start Settings Printers For Windows Server 2008 click Start Settings Printers 2 In the list of printers right click the Phaser 6140 PS printer and select Properties 3 Click the...

Page 45: ...Windows 2000 and Windows Server 2003 click Start Settings Printers For Windows Server 2008 click Start Settings Printers 2 In the list of printers right click the Phaser 6140 PCL printer and select Pr...

Page 46: ...the Memory list If you have the optional 250 sheet feeder installed Tray 2 then select 2 Tray from the Paper Tray Configuration list If you have enough memory to use the RAM Disk function minimum 512...

Page 47: ...At the CUPS Home tab click the Manage Printers button 3 Locate your printer in the list and then click the Set Printer Options button for your printer 4 At the Set Printer Options page enable the opt...

Page 48: ...Installation and Setup Phaser 6140 Color Laser Printer User Guide 48...

Page 49: ...page 50 Loading Paper on page 55 Setting Paper Types and Sizes on page 62 Selecting Printing Options on page 64 Printing on Specialty Media on page 75 Printing Custom Sizes on page 84 Printing on Both...

Page 50: ...s available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List North America www xerox com paper...

Page 51: ...l relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to p...

Page 52: ...paper type and paper tray The printed image may fade due to moisture such as water rain or vapor For details contact your reseller Tray 1 Paper Size Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x...

Page 53: ...mm Paper Type and Weight Plain Paper 60 105 g m2 16 28 lb Bond Letterhead plain Prepunched plain Colored Paper plain Loading Capacity 250 sheets 20 lb Manual Feed Slot Paper Size Letter 8 5 x 11 in Le...

Page 54: ...ver Prepunched plain Colored Paper plain Labels Envelope short edge feed only for Monarch and DL envelopes Special Loading Capacity 1 sheet at a time Duplex Unit 2 Sided Printing Paper Size A4 210 x 2...

Page 55: ...a stack of paper 65 220 gms 17 40 lb Bond 40 80 lb Cover less than 15 mm high 0 60 in Tray 1 accepts print media within the following dimensions Width 76 2 216 mm 3 8 5 in Length 127 355 6 mm 5 14 in...

Page 56: ...the output tray to hold the printed sheets 2 Slide the paper width guides to the edge of the tray The width guides should be fully extended as shown see picture below 3 Before loading the print media...

Page 57: ...not to use excessive force on the tray Doing so could damage the printer See also Setting Paper Types and Sizes on page 62 Loading Paper in the Manual Feed Slot Use the manual feed slot for a wide ra...

Page 58: ...ng 2 Open the output tray to hold the printed sheets 3 Place the print media into the slot with the print side facedown and the top of the sheet entering the printer first Note You can insert paper du...

Page 59: ...e high quality paper intended for laser printers Do not remove or add paper to the 250 sheet feeder during printing or if there is still paper in the tray Doing so may cause a paper jam Remove the pap...

Page 60: ...until the arrow lines up with the appropriate paper size The guide clicks into place 5 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack...

Page 61: ...river s Advanced tab or in the PostScript driver s Details section in the Advanced tab is set to Use Printer Settings you must set the paper type and size for the tray you intend to use on the printer...

Page 62: ...ay otherwise print quality problems can occur Note If None is selected in the Paper Type menu in the printer driver printing will default to the control panel settings Printing will be performed only...

Page 63: ...Printing Phaser 6140 Color Laser Printer User Guide 63 5 Select the paper size and then press OK 6 When done press the Menu button to leave the menu...

Page 64: ...Printing Defaults in Windows for a Shared Network Printer on page 65 When you select printing preferences using this method these will be the default settings used for all print jobs sent to the print...

Page 65: ...ions for an Individual Job in Windows This section includes Printing Options for Windows PostScript Driver on page 66 Printing Options for Windows PCL Driver on page 68 If you want to use special prin...

Page 66: ...type of paper in the tray Image Orientation Portrait or Landscape Output Color Color or Black and White Saved Settings Enables you to save the current settings under a specific name so that they can...

Page 67: ...rinter driver s online help for the Layout tab Advanced Image Options Enables you to set print resolution image color management and method used True Type font configuration and image magnification or...

Page 68: ...p on long edge Flip on short edge Paper Size Specifies the size of the paper to print on including specifying a custom paper size Output Color Color or Black and White Paper Type Specifies the type of...

Page 69: ...ple page documents enables you to print more than one page on one sheet of paper Image Order Available only if more than one page is being printed on a sheet Determines the order in which pages are pr...

Page 70: ...e desired printing options from the menus and drop down lists that are displayed For a list of options see Printing Options for Macintosh OS X on page 70 Note In Macintosh OS X click Save from the Pre...

Page 71: ...Only Destination paper size Active only when Scale to fit paper size is selected Specifies the paper size to print to Page Order Automatic Normal Reverse Paper Feed All pages from Specifies the tray t...

Page 72: ...Y K Specifies amount of color to use Media Handling Specifies manual feed slot orientation paper type size mismatch setting and custom paper auto orientation Printer specific Options Image Enhancemen...

Page 73: ...Medium Low Paper Handling Reverse page order Print All Odd Even ColorSync Color matching Quartz filter Cover Page Print cover page When selected prints a cover page before or after the document Cover...

Page 74: ...Adjustment Specifies RGB color adjustment settings Color Balance C M Y K Specifies amount of color to use Media Handling Specifies manual feed slot orientation paper type size mismatch setting and cus...

Page 75: ...listing of supported envelope sizes for Tray 1 and the manual feed slot see Usable Paper on page 52 Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can aff...

Page 76: ...e the media guides so they rest lightly against the edges of the envelopes 5 Insert the tray back into the printer until it stops 6 On the printer control panel press the Menu button to display the Me...

Page 77: ...wing If you are printing using the PostScript driver go to Printing Envelopes using the PostScript Driver on page 77 If you are printing using the PCL driver go to Printing Envelopes using the PCL Dri...

Page 78: ...the Print dialog box click OK or Print to start printing Printing Labels This section includes Label Printing Guidelines on page 78 Printing Labels from Tray 1 on page 79 Printing Labels from the Man...

Page 79: ...ng a From the Paper Tray list select Tray 1 b From the Paper Size list select the label sheet size c From the Paper Type list select Labels 7 Click OK and then in the Print dialog box click OK or Prin...

Page 80: ...to the printer Leave glossy paper in the original wrapper and store unopened packages in the original shipping carton until ready to use Remove all other paper from the tray before loading glossy pape...

Page 81: ...the sheet and then open the printer s output tray For details see Loading Paper in the Manual Feed Slot on page 57 2 With the top of the sheet toward the printer slowly insert one sheet into the manua...

Page 82: ...t are coated or designed for inkjet printers Printing on Card Stock from Tray 1 1 Gently pull out the paper tray and slide open the paper guides then open the output tray to hold the printed sheets Fo...

Page 83: ...ight not crooked If necessary reposition the paper guides to fit the sheet 3 In the application you are using to print open the Print dialog box and select the Phaser 6140 printer if you have both the...

Page 84: ...Defining the Custom Page Size in the PostScript Driver Note This method does not allow you to save the custom size under a unique name in the printer driver You can save only one custom page size at a...

Page 85: ...stScript driver in the application s Print dialog box exact location varies with the application Creating a Custom Paper Size for the PCL Driver Notes The PCL printer driver is available for Windows o...

Page 86: ...driver s Custom Page Size defined in the PostScript driver s properties in the Print dialog box click the Properties button and then in the Paper Output tab select Custom Page Size from the Paper Siz...

Page 87: ...me using the PostScript driver For details see Performing Manual 2 sided Printing from the Manual Feed Slot on page 89 Automatic 2 Sided Printing Guidelines Before printing a 2 sided document verify t...

Page 88: ...bling Optional Features on page 44 See also Automatic 2 Sided Printing Guidelines on page 87 Manual 2 Sided Printing This section includes Performing Manual 2 sided Printing from Tray 1 on page 88 Per...

Page 89: ...ck once you close it This window explains how to reload the printed pages into the paper tray However in case you did close the window do the following without turning the pages over or around lift th...

Page 90: ...ou can print the data with just an operation from the printer and without sending the data from the computer repeatedly Setting Up a Secure Print Job You set up Secure Print print jobs in the printer...

Page 91: ...ssword numbers one at a time press the Up Arrow button to increase the number press the Down Arrow button to decrease the number After entering each number press the Forward Arrow button The number yo...

Page 92: ...empty e At the Retrieve Document Name field select Enter Document Name In the Document Name field type the name of the document as you want it to appear on the printer control panel 12 character limi...

Page 93: ...rom the application you are using to print open the Print dialog box 2 Select your Phaser 6140 printer PostScript or PCL printer driver and then click the Properties button 3 In the Paper Output tab o...

Page 94: ...e for retrieving the document when you set up this Proof Print job press OK 4 Do one of the following If you selected to retrieve the document using a specific name then at the name of the document pr...

Page 95: ...rinter User Guide 95 Control Panel Menus This chapter includes Navigating the Control Panel Menus on page 96 Information Pages Menu on page 97 Billing Meters Menu on page 98 Admin Menu on page 99 Tray...

Page 96: ...ports and lists Up arrow moves cursor up Down arrow moves cursor down Use to scroll through control panel menus and to increase or decrease setting increments Forward arrow moves cursor to the right B...

Page 97: ...ngs and font settings PCL Fonts List Prints information about the printer s installed PCL fonts and prints samples of each PCL Macro List Prints a list of configured PCL macros PS Fonts List Prints in...

Page 98: ...t can be reset and you can print the information as the Print Volume report For details see Checking Page Counts on page 121 See also Checking Print Job Status on page 117 Checking Page Counts on page...

Page 99: ...r settings for jobs sent to the printer via a network port Notes The settings in the Network Setup menu cannot be selected when you enter this menu during printing You need to restart the printer to a...

Page 100: ...ost Access List Limits the IP addresses that can access this printer Reset Defaults Resets all network settings back to their factory defaults Adobe Protocol Specifies the PostScript communication pro...

Page 101: ...occurs These are set to Off by default The volume cannot be adjusted Control Panel Invalid Key Machine Ready Job Complete Fault Tone Alert Tone Out of Paper Low Toner Alert Base Tone Fault Time Out Sp...

Page 102: ...en the printer s memory is expanded from 256 MB to at least 512 MB RAM Allocates memory to the RAM Disk file system for the Secure Print Collating Jobs and Proof Print Form Overlay and Font Download f...

Page 103: ...hat the next time the printer is turned on this special menu appears Item Description F W Version Displays the current firmware version installed in the printer Auto Regi Adj Auto Registration Adjust...

Page 104: ...are reset to their default values Notes You cannot set this during printing After changing this setting turn off the printer and then turn it on again to activate the change Clear Storage Deletes docu...

Page 105: ...s 1 Image Enhance Selects whether to perform image enhancement The image enhancement feature makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance...

Page 106: ...n PS Job Time Out Turns the time out off or selects the length of time before timing out The default is Off If you interrupt a print job at the source computer by canceling or the network connection i...

Page 107: ...Panel Lock Specifies whether to limit the menu operations with a password Enable Requires the operator to enter the password If On is set then you must enter the password to use the Admin Menu Disabl...

Page 108: ...When the paper size and type setting for each tray is the same if the paper runs out in the specified tray printing continues by changing to the other tray if it is installed Tray 1 Settings Menu Ite...

Page 109: ...is displayed Menu Item Contents Paper Type Specifies the type of paper loaded in the tray Plain Letterhead Prepunched Colored Paper Paper Size Specifies the paper size and orientation of the paper in...

Page 110: ...Control Panel Menus Phaser 6140 Color Laser Printer User Guide 110...

Page 111: ...aser Printer User Guide 111 Maintenance This chapter includes Cleaning the Printer on page 112 Ordering Supplies on page 114 Managing the Printer on page 116 Checking Page Counts on page 121 Moving th...

Page 112: ...parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your printer To avoid damaging the printer...

Page 113: ...paper For more information see Clearing Paper Jams on page 147 Remove any dust or stains with a dry clean cloth Warning Never touch a labeled area found on or near the heat roller in the fuser You can...

Page 114: ...g unit Note Although the transfer belt unit is not considered a routing maintenance item if it becomes damaged you can order another one You can also order a duplex unit When to Order Supplies The pri...

Page 115: ...Maintenance Phaser 6140 Color Laser Printer User Guide 115 Recycling Supplies For information on recycling supplies go to www xerox com gwa See also Recycling and Disposal on page 163...

Page 116: ...rinter you can use PrintingScout For details see Checking Printer Status with PrintingScout on page 117 CentreWare IS requires a Web browser and a TCP IP connection between the printer or device and t...

Page 117: ...and then click Job History Using Online Help For details about settings in CentreWare IS click the Help button For other support information click the Support button or tab Checking Printer Status wit...

Page 118: ...ction select the events for which you would like to be notified 7 In the Connection Setup box click the Email Server link The Email Server page opens 8 In the Email Server Setup Required to send Email...

Page 119: ...and separate each command and parameter with a space or a tab When the same command is written two or more times in one e mail the second and subsequent commands are ignored Example of Commands When...

Page 120: ...address to service xerox com then confirm the setting result on the network settings list Password admin SetMsgAddr service xerox com NetworkInfo Note Describe the SetMsgAddr command before the Networ...

Page 121: ...consumables are used This is the default setting on most printers When doing automatic 2 sided printing a blank page may be inserted automatically depending on the settings in the application In this...

Page 122: ...Maintenance Phaser 6140 Color Laser Printer User Guide 122 See also Information Pages on page 25 Managing the Printer with CentreWare IS on page 116...

Page 123: ...damage it which can lead to fire or electrical shock 2 Wait for the printer to cool down about 40 minutes 3 Remove any paper or other media from the output tray and return the paper stopper to its ori...

Page 124: ...inter properly for shipment can result in damage to the printer not covered by the warranty Service Agreement or Total Satisfaction Guarantee After moving the printer 1 Reinstall any parts you removed...

Page 125: ...chapter includes Troubleshooting Overview on page 126 Control Panel Messages on page 128 Problems with the Printer on page 132 Print Quality Problems on page 135 Cleaning the Imaging Unit and Laser L...

Page 126: ...to let you know that the printer needs attention You install PrintingScout from the Software and Documentation CD that came in the documentation packet with your printer For details see Installing Pri...

Page 127: ...t driver downloads documentation video tutorials and more www xerox com office 6140support Supplies for your printer www xerox com office 6140supplies A resource for tools and information such as inte...

Page 128: ...at came in the documentation packet with your printer Insert Imaging Unit The imaging unit is not installed Install the imaging unit For details see the Imaging Unit instruction sheet that came in the...

Page 129: ...pen Front Cover Paper is jammed inside the paper tray Remove the jammed paper and then open and close the front cover For details see Clearing Jams at Tray 1 on page 147 Jam at Tray 2 Check Tray 2 Ope...

Page 130: ...r you are using this message is displayed Press the Cancel button to cancel the print job Make sure that the configuration of the printer on the printer driver conforms to the printer you are using Ou...

Page 131: ...ror Press OK Button Error 016 720 An error relating to PCL emulation has occurred Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the...

Page 132: ...turn on the power Is the power cord disconnected or not securely connected Turn off the power to the printer and then connect the power cord to the power outlet again Then turn on the power to the pr...

Page 133: ...from the outlet Refer to the Xerox Support website www xerox com office 6140support Light of the Ready indicator is on and blinking but there is no print output There are jobs remaining in the printe...

Page 134: ...etely into the printer Is the printer placed on a flat location Place the printer on a stable flat surface Are the paper tray guides set in the correct positions Set the guides to the correct position...

Page 135: ...a predetermined point Symptom Cause Solution Faded printouts multiple colors faded The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges CMYK meet specifications and rep...

Page 136: ...or lines Streaks in only one color The transfer belt unit is old or damaged The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges meet specifications and replace them if...

Page 137: ...fer belt unit is old or damaged Replace the transfer belt unit The cable to the laser unit or controller is defective For assistance see the Xerox Support website www xerox com office 6140support Hair...

Page 138: ...r at least one hour to get rid of the condensation If the problems still occurs for assistance see the Xerox Support website www xerox com office 6140support Vertical blanks The laser is being blocked...

Page 139: ...Printer User Guide 139 Colors are blurry or there is white area around objects Color to color alignment is not correct Perform an automatic color registration adjustment For details see Color Registra...

Page 140: ...wash it off with cold water and mild soap Caution Do not expose the imaging unit to strong light and minimize its exposure to light in general to five minutes or less if possible 1 Switch off the prin...

Page 141: ...it For details see Internal Components on page 20 for location a Turn the four peach colored twist locks to the left to unlock the imaging unit b Grasp the imaging unit by its peach colored pull tabs...

Page 142: ...d pull tabs on the top edge and install the unit in the printer Make sure to insert the unit into the guides in the printer and then push the unit all the way back into the printer b Turn the four twi...

Page 143: ...e printer control panel press the Menu button 2 Press the Down Arrow button to go to Admin Menu and then press the OK button 3 Arrow down to Maintenance Mode and press OK 4 Arrow down to Auto Regi Adj...

Page 144: ...the horizontal values 1 In Section 1 of the Color Registration Chart lines are displayed to the right of the color letters Y M and C Some lines are straight and other lines are jagged A value is list...

Page 145: ...ged should be shown as the new 0 point 10 If 0 is not displayed next to the straight lines examine the chart and determine additional correction values Beginning with step 7 repeat the steps to contin...

Page 146: ...1 after inserting the media A guide that is not properly adjusted can cause poor print quality media misfeeds and printer damage Avoid using media that is folded wrinkled or excessively curled Avoid...

Page 147: ...move it in the proper way depending on the place that the paper jam occurs Caution If it is difficult to open the front cover do not force it Turn off the printer using the power switch on the left si...

Page 148: ...rinter and then carefully pull out any jammed paper remaining inside the printer 6 Reinsert the tray into the printer Caution Do not use excessive force on the tray doing so could damage the tray or t...

Page 149: ...the printer toward the back For additional assistance refer to the Xerox Support website www xerox com office 6140support Caution Do not expose the Imaging Unit to any light source for more than 5 mi...

Page 150: ...inside the printer such as the fuser and surrounding area are hot and can cause burns 5 Close the printer cover and then reinsert the trays Caution Do not use excessive force on the tray Doing so coul...

Page 151: ...jammed paper and then confirm that there are no scraps of paper left inside the duplex unit or transfer belt unit 5 Close the duplex unit and then close the printer cover Note If you need to remove th...

Page 152: ...Troubleshooting Phaser 6140 Color Laser Printer User Guide 152...

Page 153: ...r Printer User Guide 153 Printer Specifications This chapter includes Physical Specifications on page 154 Environmental Specifications on page 155 Electrical Specifications on page 156 Performance Spe...

Page 154: ...fications Printer Width 400 mm 15 8 in Depth 457 mm 18 0 in Height 415 4 mm 16 3 in Weight 18 4 kg 40 57 lb 250 Sheet Feeder optional Width 400 mm 15 8 in Depth 457 mm 18 in Height 108 mm 4 2 in Weigh...

Page 155: ...ure 10 32 C 50 90 F Relative Humidity Note Under extreme environment conditions such as 10 C and 85 RH defects can occur due to condensation approximately 30 minutes after the printer is turned on 15...

Page 156: ...on AC 110 127 V 220 240 V Power Saver Mode Sleep Mode 8 W or less Standby Mode 50 W or less fuser on Continuous color printing 280 W or less Continuous monochrome printing 280 W or less This printer d...

Page 157: ...temperature of 22 C 71 6 F Continuous print speed Color 18 ppm Black White 20 ppm Note Print speed may decrease due to paper type size and printing conditions or image quality adjustment Duplex print...

Page 158: ...Printer Specifications Phaser 6140 Color Laser Printer User Guide 158...

Page 159: ...A Phaser 6140 Color Laser Printer User Guide 159 Regulatory Information This chapter includes Electromagnetic Interference on page 160 Material Safety Data Sheets on page 162...

Page 160: ...ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter...

Page 161: ...with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox The CE mark applied to this product symbolizes...

Page 162: ...162 Material Safety Data Sheets For Material Safety Data information regarding your Phaser 6140 go to North America www xerox com msds European Union www xerox com environment_europe For Customer Supp...

Page 163: ...e United States you may also refer to the Electronic Industries Alliance website www eiae org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries...

Page 164: ...your local retailer may be required to take back your old equipment free of charge Please ask you retailer for information Professional Business Environment In accordance with European legislation end...

Page 165: ...inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale w...

Page 166: ...Recycling and Disposal Phaser 6140 Color Laser Printer User Guide 166...

Page 167: ...lor Registration Correction chart 144 Configuration page 25 control panel button functions 21 control panel features and layout 21 Control Panel Menu 107 control panel menus 95 control panel messages...

Page 168: ...Tray 1 79 laser safety 10 Linux printer driver 38 loading paper 55 M Macintosh printer driver 38 Maintenance Mode Menu 103 maintenance safety 14 manual feed slot clearing paper jams at 148 loading pa...

Page 169: ...r adding to Macintosh printer queue 40 choosing a connection method for 32 connecting 32 connecting to a network 32 connecting via USB 33 managing 116 moving 123 printer clearance requirements 31 prin...

Page 170: ...ialty media 75 specifications 153 standard features 22 supplies ordering 114 recycling 115 supply status messages 128 support information 27 supported paper and media 50 System Setup Menu 101 T TCP IP...

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