Xerox Phaser 6115 MFP, Service Manual

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5-38 Phaser 6115MFP Multifunction Product Service Manual
Print-Quality Troubleshooting
Troubleshooting Reference Table
Applicable Parts Example Print
■
Toner Cartridge (see Consumables Parts
List)
■
Imaging Unit, PL4.15.9
■
Transfer Belt Unit, PL4.15.5
■
Transfer Roller, PL4.16.3
■
Fusing Unit, PL4.18.12
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Inspect the toner cartridge.
Is the drive mechanism
clean?
Are the cartridges for each
color in place? Go to Step 2. Clean the mechanism
and reinstall the
cartridge. If the
problem persists, go to
Step 2.
2
Inspect the Laser Unit. Is
the unit secured in position
with the fixing screw? Go to Step 3. Secure it in position. If
the problem persists,
go to Step 3.
3
Inspect the Imaging Unit.
Is the photo-conductor
surface dirty or scratched? Replace the Imaging
Unit (page 8-13). If the
problem persists, go
to Step 4. Go to Step 4.
4
Check the Transfer Roller.
Is the roller dirty, deformed,
or worn? Replace the Transfer
Roller (page 8-86). If
the problem persists,
go to Step 5. Go to Step 5.
5
Inspect the Fusing Unit.
Are the rollers and drive
mechanism dirty,
scratched, or worn? Replace the Fusing
Unit (page 8-36). If
problem persists, then
go to Step 6. Go to Step 6.
6
Has the problem been
eliminated? Complete Replace the following
units, listed in order,
until problem is
eliminated:
■
Toner Cartridge
(page 7-11)
■
Transfer Belt Unit
(page 8-33)
TP6 Grey Fill
Should see Should see
even fill
even fill
left to right
left to right
Should see
even fill
left to right
Uneven fill Uneven fill Uneven fill
Light band Light band