Xerox PHASER 5400 User Manual Download Page 121

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User Guide

105

technical support 95
temperature for printer xi

test print 54

transparencies

driver settings 45

printing 45

printing guidelines 46

tray 1, 2, or 3

loading 15

troubleshooting

checklist 50

paper size/type mismatch 92

print quality 54
symptoms 55 - 62

test print 54

user safety summary x

warranty

consumables viii
printer vii

Xerox web site 95

Summary of Contents for PHASER 5400

Page 1: ...P H A S E R 5 4 0 0 L A S E R P R I N T E R User Guide...

Page 2: ......

Page 3: ...Xerox Phaser 5400 Laser Printer User Guide 721P57660 September 2001...

Page 4: ...xford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the...

Page 5: ...has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks Other marks are trademarks or registered trademarks of t...

Page 6: ......

Page 7: ...Paper weights 10 Capacities of input sources 11 Supported media and media sizes 12 Custom paper sizes 13 Unacceptable media 14 Loading Media 15 Loading media in Tray 1 2 or 3 15 Printing Jobs 36 Outpu...

Page 8: ...earing a stacker jam 70 Clearing a Tray 1 jam 72 Clearing a Tray 2 or Tray 3 jam 77 Clearing a jam at the Laser Print Cartridge 87 Paper size type mismatch 92 Getting Help 94 Xerox Phaser 5400 Laser P...

Page 9: ...ranty repair at Customer s site without charge as provided below Service is available within the customary on site service area in the United States and Canada for products purchased in the United Sta...

Page 10: ...not specified for use with this printer d to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or...

Page 11: ...n consumers Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts where to do so would contravene the Acts or cause any part of this warran...

Page 12: ...ical shock by ensuring the printer is properly grounded Do not place the printer where people may step on the power cord Do not place objects on the power cord Do not obstruct the ventilation openings...

Page 13: ...following safety guidelines will help to ensure the continued safe operation of your printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may r...

Page 14: ...m one location to another Refer to the Xerox Phaser 5400 Laser Printer Installation Setup poster Do not place any liquids on the printer Warning Be careful when working in areas inside the printer ide...

Page 15: ...Use caution to avoid personal injury Use caution Refer to the manual s for information Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can ca...

Page 16: ......

Page 17: ...de curl extension 3 Control Panel 4 Paper support and stopper 5 Multi sheet Bypass Feeder shown closed 6 Tray 1 7 Paper amount indicator 8 Power switch Rear view 9 Rear cover shown closed 10 Power cor...

Page 18: ...erview Printer options Front view 1 1 000 Sheet Stacker Bin 2 500 Sheet Feeder A3 Ledger shown as Tray 2 or A4 Letter shown as Tray 1 3 2 000 Sheet Feeder shown as Tray 3 Rear view 4 Duplex Module sho...

Page 19: ...n report which lists the printer s current settings 1 Display screen 2 Four indicator lights Online indicator light Form Feed indicator light Fault indicator light Data indicator light 3 Eight control...

Page 20: ...on on the menu structure refer to the Advanced Features and Troubleshooting Manual Displays information about the status of the printer or the job in process Examples The printer is online and ready t...

Page 21: ...are shut down When a print job is initiated it will wake up the printer The recovery time is approximately 30 seconds The default setting for your printer to enter a power saver mode is 60 minutes To...

Page 22: ...rn of an action that should be taken to avert a shutdown An empty Laser Print Cartridge or expended maintenance item may reduce print quality and or prevent printing Keep consumables and maintenance i...

Page 23: ...al printing paper Item Size Description Part Number Standard Papers Xerox 4024 DP Letter U S 8 5 x 11 in 20 lbs 75 g m2 3R721 Xerox Business Multi purpose 4200 Letter U S 8 5 x 11 in 20 lbs 75 g m2 3R...

Page 24: ...Features Part Number Hard Disk Drive 2 Gbyte hard drive Store resources fonts forms and macros enables uninterrupted large job collation 097S02806 A3 Ledger Legal size Cassette Additional Replacement...

Page 25: ...standard output bin 097S02715 Duplex Module Enables automatic duplex capability 097S02713 Memory DIMMs Increases the font capability and enhances the speed of data transfer and complex page processin...

Page 26: ...ling etc Do not unwrap paper until you are ready to use it and rewrap any paper you are not using Do not expose paper to direct sunlight or high humidity Paper weights Acceptable Weight Input Source 6...

Page 27: ...urce installed immediately below Tray 2 Only available if Tray 2 is not the 2 000 Sheet Feeder May be another 500 Sheet Feeder or the 2 000 Sheet Feeder 500 Multi sheet Bypass Feeder Functions as eith...

Page 28: ...LEF 3 LEF Letter 8 5 x 11 in LEF LEF LEF LEF Folio 8 5 x 13 in SEF SEF Legal 8 5 x 14 in SEF SEF Ledger 11 x 17 in SEF 3 SEF Envelopes COM 10 Monarch DL C5 4 1 x 9 5 in 3 8 x 7 5 in 110 x 220 mm 162...

Page 29: ...plex Width 148 297 mm 5 83 11 69 in 210 297 mm 8 27 11 69 in None 76 2 305 mm 3 12 in Length 98 4 216 mm 3 875 8 5 in 139 7 431 8 mm 5 5 17 in None 98 4 508 mm 3 875 20 in Duplex Width 182 297 mm 7 16...

Page 30: ...er Heavily textured paper Paper that has already been printed on pre printed letterhead is allowed Wrinkled torn or bent paper Moist or wet paper Curled paper Paper with an electrostatic charge Glued...

Page 31: ...he tray from the printer a Pull out the tray until it stops b Gently remove the tray from the printer while lifting up c Place the tray on a flat surface If you are loading paper of the same size skip...

Page 32: ...x Phaser 5400 Laser Printer Loading Media 3 Gently squeeze the side guides and slide them all the way out of the tray 4 If the tray s metal base plate remains raised press it down to lock it 3925 12 3...

Page 33: ...erting it into the tray 5 Align the four corners of the paper stack and insert it into the tray following the simplex and duplex instructions below Make sure that the paper is placed at the center of...

Page 34: ...ides adjust them to the paper width Note To avoid misfeeds and jams make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size 7 When the side g...

Page 35: ...anel to specify the paper type a Press the Menu keys labeled 1 or 5 to scroll to the to Tray Menu b Press the Item keys labeled 2 or 6 to scroll to Tray 1 Type Tray 2 Type or Tray 3 Type c Press the V...

Page 36: ...ray 1 Remove the tray from the printer a Pull out the tray until it stops b Gently remove the tray from the printer while lifting up c Place the tray on a flat surface 2 Remove the tray cover If you a...

Page 37: ...ide 21 Supplies Loading Media 3 Gently squeeze the length guide lift it up and slide it all the way out of the tray 4 Gently squeeze the side guides and slide them all the way out of the tray 3925 21...

Page 38: ...reduce the possibility of misfeeds and jams fan the stack of paper before inserting it into the tray 6 Align the four corners of the paper stack and insert it into the tray with the side to be printed...

Page 39: ...User Guide 23 Supplies Loading Media Top view of tray 1 Simplex printing 2 Duplex printing 3925 25 1 2...

Page 40: ...ides adjust them to the paper width Note To avoid misfeeds and jams make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size 8 When the side g...

Page 41: ...es Loading Media 9 Replace the tray cover 10 Hold the tray at the green labels a and insert it into the printer 11 Push the tray completely into the printer Make sure that it is properly seated 3925 2...

Page 42: ...ol panel to specify the paper type a Press the Menu keys labeled 1 or 5 to scroll to the to Tray Menu b Press the Item keys labeled 2 or 6 to scroll to Tray 1 Type Tray 2 Type or Tray 3 Type c Press t...

Page 43: ...r Guide 27 Supplies Loading Media 2 000 Sheet Feeder 1 Pull out the tray until it stops 2 Push down the tray before loading paper If you are loading paper of the same size skip to Step 4 3925 32 3925...

Page 44: ...ding Media 3 Adjust the paper guides to the size of the paper by opening the release tabs and inserting them into the desired guide holes 4 Prepare a stack of paper for loading by fanning it and holdi...

Page 45: ...Media 5 Gently load the stack of paper into the tray Note Make sure that the stack does not exceed the maximum level indicated on the tray misfeeds may occur Top view of tray 1 Simplex printing 2 Dupl...

Page 46: ...to specify the paper type a Press the Menu keys labeled 1 or 5 to scroll to the to Tray Menu b Press the Item keys labeled 2 or 6 to scroll to Tray 2 Type or Tray 3 Type c Press the Value keys labeled...

Page 47: ...to the Multi sheet Bypass Feeder do not exert strong pressure on it or place any heavy objects on it 2 If you intend to load envelopes postcards or other small size paper you need to extend the Multi...

Page 48: ...To prevent possible jams be sure to adjust the guides correctly and do not overload the tray 4 Align the four corners of the paper and place it into the tray with the side to be printed facing up Note...

Page 49: ...Supplies Loading Media Long Edge Feed Orientation 1 Simplex orientations 2 Duplex orientations 3 Envelope orientation Short Edge Feed Orientation 1 Simplex orientation 2 Duplex orientation 3925 43 1 2...

Page 50: ...pass Feeder in Step 2 return it to its normal position a Hold both sides of the Multi sheet Bypass Feeder where indicated b Push the feeder straight back into the printer until it stops 6 When the med...

Page 51: ...scroll to the Tray Menu b If you changed the type of media press the Item keys labeled 2 or 6 to scroll to MBF Type c Press the Value keys labeled 3 or 7 to scroll to the correct paper type plain prep...

Page 52: ...uplex Module is installed see page 47 Orientation see page 49 For information on the following features refer to the printer driver help or the Advanced Features and Troubleshooting Manual on your pri...

Page 53: ...re printing and proof printing if your printer has the optional hard drive Edge to edge printing where text and images are printed to the physical edge of the page There may be some loss of data at th...

Page 54: ...he 1 000 Sheet Stacker Bin is an optional output device for your printer It can be used as an additional 1 000 sheet capacity output bin to supplement the 500 Sheet Standard Output Bin Direct your pri...

Page 55: ...a tray or the type or size of paper in the Multi sheet Bypass Feeder use the control panel to select the paper type and size For the A4 Letter tray see page 19 for A3 Ledger tray see page 26 or for t...

Page 56: ...the Advanced tab and Paper Output 5 From the drop down list under Media select any special paper type 6 For Windows 2000 click the Advanced button if you want another paper type for the cover For Wind...

Page 57: ...Bypass Feeder For the Windows 95 98 Me PS PCL5e operating system 1 Create an envelope document of the correct size Many applications include a tool for creating an envelope document For example Micros...

Page 58: ...tems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Layout tab 5 Under Orientation select Landscape...

Page 59: ...e back of the tray or side of the Multi sheet Bypass Feeder 2 If you changed the type of media in a tray or the type or size in the Multi sheet Bypass Feeder use the control panel to select the media...

Page 60: ...le and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Paper Quality tab 5 From the Media drop down list select Labels 6 Click the OK butto...

Page 61: ...and size For the A4 Letter tray see page 19 for A3 Ledger tray see page 26 or for the 2 000 Sheet Feeder see page 30 For the Multi sheet Bypass Feeder see page 35 Trays 1 2 and 3 have paper size senso...

Page 62: ...dialog box 4 Select the Paper Quality tab 5 From the Media drop down list select Transparencies 6 Click the OK button to save the properties 7 Send the job to the printer For the Windows NT PCL6 oper...

Page 63: ...ect File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Paper Output tab 5 Select the type of Duplex from the pull down menu Long edge...

Page 64: ...int the job single sided The driver setting always overrides the control panel setting 8 On the Xerox Phaser 5400 control panel select duplex printing a Press the Menu keys labeled 1 or 5 to scroll to...

Page 65: ...nting Jobs Available binding preferences how the page turns and duplex settings Long Edge Short Edge Portrait Orientation Landscape Orientation Long Edge Binding Short Edge Binding Long Edge Binding S...

Page 66: ...Advanced Features and Troubleshooting Manual on the CD ROM that was shipped with your printer infoSMART Knowledge Base troubleshooting knowledge database on the Xerox Printer web site www xerox com of...

Page 67: ...uide 51 Troubleshooting 1 Open the top cover 2 Lift out the used cartridge Wrap the used Laser Print Cartridge by placing it in the packing from your new cartridge and return it as directed 3925 53 39...

Page 68: ...re to shake the Laser Print Cartridge as directed to distribute the toner inside the cartridge Print quality may be degraded if the toner is not evenly distributed 4 Place the cartridge on a flat surf...

Page 69: ...ridge as shown lower it into the printer and then insert the cartridge s two projecting parts into the printer s guide channels Be sure to push the cartridge all the way into the printer 6 Close the t...

Page 70: ...rtridge To diagnose the problem check these items Check the control panel for messages on replacing supplies Print the Test Print pages from the printer s control panel a Press the Menu keys labeled 1...

Page 71: ...aling tape may still be in place Remove the tape Multiple sheets may have been fed from the paper tray at the same time Remove the paper from the paper tray and fan it Also ensure that the paper is co...

Page 72: ...ble causes and solutions The Laser Print Cartridge may be defective Replace the Laser Print Cartridge The Printer s power supply may have failed contact your Customer Support Center Possible causes an...

Page 73: ...nd solutions The Laser Print Cartridge may not be installed correctly Remove then re install the Laser Print Cartridge The Laser Print Cartridge may be defective or at the end of its life Replace the...

Page 74: ...e the Laser Print Cartridge The fuser may be defective Replace the fuser in the Maintenance Kit Possible causes and solutions The paper path may be contaminated with toner Print several blank sheets o...

Page 75: ...ive Replace the Bias Transfer Roll in the Maintenance Kit Possible causes and solutions The paper stock may be damp Replace the paper stock Heavy or unusual paper stock may be in the tray Replace that...

Page 76: ...s and solutions The paper stock may be in poor condition Replace the paper stock The paper stock may be damp Replace the paper stock The fuser may be at the end of its life Replace the fuser contained...

Page 77: ...er than a smooth halftone Possible causes and solutions The paper stock may be in poor condition Replace the paper stock The paper stock may be damp Replace the paper stock Possible causes and solutio...

Page 78: ...m Broken page image The printed image is missing all of the image after a straight line Possible causes and solutions The printer may have tried to print a complex graphic image with inadequate memory...

Page 79: ...t touch the surface of the print drum touching the drum may damage it Preventing paper jams To reduce the frequency of paper and transparency jams the use of Xerox media is recommended refer to page 7...

Page 80: ...s Clearing a duplex jam 1 Open the rear cover Warning To avoid possible injury never touch the Fuser area where a label indicating high temperature is located The fuser may be hot 2 Check and carefull...

Page 81: ...e the rear cover 4 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains there is st...

Page 82: ...en the rear cover Warning To avoid possible injury never touch the Fuser area where a label indicating high temperature is located The fuser may be hot 2 Open the top cover all the way to the back unt...

Page 83: ...Laser Print Cartridge and set it down on a flat surface 4 Check the area where the Laser Print Cartridge was located and remove any jammed paper Warning To avoid possible injury be careful not to tou...

Page 84: ...Laser Printer Paper Jams 5 Reinstall the cartridge inserting the two projecting parts into the printer s guide channels Note Be sure to push the cartridge all the way into the printer 6 Close the top...

Page 85: ...e the rear cover 8 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains there is st...

Page 86: ...70 Xerox Phaser 5400 Laser Printer Paper Jams Clearing a stacker jam 1 Open the Stacker Bin s rear cover 2 Remove any jammed paper inside the open cover 3925 81 3925 82...

Page 87: ...tacker Bin s rear cover 4 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains ther...

Page 88: ...jam 1 Pull Tray 1 completely out of the printer Note To remove the tray from the printer pull it out then gently remove it from the printer while lifting up 2 Check for any jammed paper in the feeder...

Page 89: ...oth sides where indicated and tilt up the feeder slightly b Gently lift up the feeder and pull it out toward you until it stops Check for any jammed paper inside the Multi sheet Bypass Feeder 4 Remove...

Page 90: ...aser 5400 Laser Printer Paper Jams 5 Pull out the Laser Print Cartridge and set it down on a flat surface 6 Check the area where the Laser Print Cartridge was located and remove any jammed paper 3925...

Page 91: ...Supplies Paper Jams 7 Reinstall the cartridge inserting the two projecting parts into the printer s guide channels Be sure to push the cartridge all the way into the printer 8 Close the top cover 392...

Page 92: ...der where indicated and push it straight back until it stops 10 Reinstall Tray 1 11 Check the control panel display If the jam has been cleared and all covers are closed the control panel should displ...

Page 93: ...User Guide 77 Supplies Paper Jams Clearing a Tray 2 or Tray 3 jam Feeding from the 2 000 sheet feeder 1 Open the feeder s front door 2 Remove any jammed or wrinkled paper 3925 32 3925 87...

Page 94: ...78 Xerox Phaser 5400 Laser Printer Paper Jams 3 Push down the tray 4 Push back the feeder s front door 3925 33 3925 38...

Page 95: ...User Guide 79 Supplies Paper Jams 5 Open the feeder s rear cover 6 Remove any jammed or wrinkled paper 3925 88 3925 89...

Page 96: ...ose the feeder s rear cover 8 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains...

Page 97: ...eet feeder 1 Pull all trays completely out of the printer Note To remove a tray from the printer pull out the tray until it stops then gently remove it from the printer while lifting up 2 If there is...

Page 98: ...82 Xerox Phaser 5400 Laser Printer Paper Jams 3 Open the feeder s rear cover 4 Remove any jammed paper 5 Check inside the printer and remove any jammed paper 3925 92 3925 93 3925 95...

Page 99: ...ing and extending it a Hold both sides of the feeder where indicated and tilt it up slightly b Gently lift up the feeder and pull it out toward you until it stops 7 Open the top cover all the way unti...

Page 100: ...out the Laser Print Cartridge and set it down on a flat surface 9 Check the area where the Laser Print Cartridge was located and remove any jammed paper Remove any paper remaining in the Multi sheet B...

Page 101: ...Supplies Paper Jams 10 Reinstall the cartridge inserting the two projecting parts into the printer s guide channels Be sure to push the cartridge all the way into the printer 11 Close the top cover 39...

Page 102: ...where indicated and push it straight back until it stops 13 Reinstall all paper trays 14 Check the control panel display If the jam has been cleared and all covers are closed the control panel should...

Page 103: ...en the top cover all the way to the back until it stops 2 Open the Multi sheet Bypass Feeder by lifting and extending it a Hold both sides of the feeder where indicated and tilt it up slightly b Gentl...

Page 104: ...88 Xerox Phaser 5400 Laser Printer Paper Jams 3 Remove all paper 4 Pull out the Laser Print Cartridge and set it down on a flat surface 3925 97 3925 54...

Page 105: ...area where the Laser Print Cartridge was located and remove any jammed paper 6 Reinstall the cartridge inserting the two projecting parts into the printer s guide channels Be sure to push the cartridg...

Page 106: ...er Printer Paper Jams 7 Reinsert the Multi sheet Bypass Feeder If it was extended hold both sides of the feeder where indicated and push it straight back until it stops 8 Reload the Multi sheet Bypass...

Page 107: ...e the top cover 10 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains there is st...

Page 108: ...ting high temperature is located The fuser may be hot Load any tray with the paper size needed for the job printing Check to make sure that the size menu for the Multi sheet Bypass Feeder is correctly...

Page 109: ...e the rear cover 4 Check the control panel display If the jam has been cleared and all covers are closed the control panel should display Processing or Ready If a paper jam message remains there is st...

Page 110: ...ion Live Internet links on the CD ROM let you access the Xerox web site where you can find product supplies and support information Xerox Phaser 5400 Laser Printer CD ROM Copy of this User Guide Quick...

Page 111: ...e troubleshooting knowledge database used by Xerox Customer Support staff www xerox com officeprinting infoSMART Technical support To view technical support information www xerox com officeprinting su...

Page 112: ...06 Belgium French 32 70 222 045 Hong Kong 2513 2513 Spain 902 160236 Belgium Dutch 32 70 222 047 Italy 199 112 088 Sweden 46 771 1788 08 Bolivia 5913 469 090 Japan 81 03 3448 3040 Switzerland 41 848 8...

Page 113: ...rgency 716 422 2177 Transportation Emergency Chemtrec 800 424 9300 Section 1 Product Identification Chemical Name None OSHA WHMIS Status Article Trade Names Synonyms Part Number Xerox Phaser 5400 Lase...

Page 114: ...s material has been evaluated by Xerox Corporation The toxicity data noted below is based on the test results of similar xerographic toners Oral LD50 5 g kg rats practically non toxic Dermal LD50 5 g...

Page 115: ...or Xerox equipment Section 4 Physical Data Appearance Odor Black powder faint odor Boiling Point Not Applicable Solubility in Water Negligible Evaporation Rate Not Applicable Vapor Density Air 1 Not A...

Page 116: ...Section 9 Spill Leak and Disposal Procedures For Spills or Leakage Sweep up or vacuum spilled toner and carefully transfer into sealable waste container Sweep slowly to minimize generation of dust dur...

Page 117: ...Letter tray changing paper type 19 loading 15 attention messages 6 B binding preferences 49 C capacities input source 11 components base printer 1 options 2 consumables 6 7 control panel duplex print...

Page 118: ...ROM contents 94 infoSMART knowledge base 95 local sales and support centers 95 support phone numbers 96 technical support 95 K keys control panel 3 L labels driver settings 43 printing 43 printing gui...

Page 119: ...type 35 loading 31 O options 2 orientation 2 000 sheet feeder 29 A3 Ledger tray 23 A4 Letter tray 17 Multi sheet Bypass Feeder 33 output stacker bin 38 standard bin 38 P paper custom sizes 13 loading...

Page 120: ...abels 8 laser print cartridge 7 maintenance kit 110 V 7 maintenance kit 220 V 7 options 8 9 paper 7 transparency 8 power saver 5 print driver options 36 print quality test print 54 troubleshooting 54...

Page 121: ...ransparencies driver settings 45 printing 45 printing guidelines 46 tray 1 2 or 3 loading 15 troubleshooting checklist 50 paper size type mismatch 92 print quality 54 symptoms 55 62 test print 54 U us...

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