Xerox Phaser 3100MFP, Service Manual

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General Procedures and Information
Phaser 3100 MFP 04/08 6-45
GP 14 Remote Readout
CAUTION
Before and after each service call on a machine equipped with the remote readout option, per-
form a manual transmission of the remote readout parameters to the service center, if the state of
the machine allows it.
All machines are equipped with the Remote Readout option (locked).
The option is unlocked by the installer or maintenance technician during the initial installation or
during the intervention following the subscription of the contract.
When intervening on these machines, it is
very important to proceed with care, because the re-
mote readout parameters are verified by the processing centre in order to detect any anomalies,
such as moving the machine, withdrawal, unintentional modification of the parameters, attempted
fraud, etc.
At each automatic transmission, the Remote Readout parameters are transmitted in the night to
the Server centre. A report of the transmission of these parameters is printed.
Enabling the Remote Readout
The remote readout is enabled by means of a softswitch: bit 1of SOS 8. The parameters can then
be set by means of the hidden menu (key sequence
* 6 ). The essential parameters that trigger
a remote readout are the interval in days and the page thresholds. Once the parameters have
been entered, they can be consulted by means of the key sequence
8 7 1 and printed by means
of the key sequence 8 7 2 .
The transmission mode of the remote readout can be selected by means of another softswitch, bit
5 of SOS 10, which can be set to 1 for conventional fax transmission and 0 for transparent mode.
Trigger Criteria
The remote readout can be triggered by two types of criteria: “day” or “threshold”.
The “day” criterion is based on the “interval in days” parameter entered in the remote readout
menu accessible by means of the key sequence
* 6 . This parameter represents the interval at
the end of which a remote readout is transmitted. If the parameter has been set to 30, a remote
readout will be transmitted every 30 days. This parameter cannot exceed 365 days. A transmis-
sion using the day criterion allows the server centre to regularly monitor its installed base of ma-
chines and to detect any anomalies that may occur. The remote readout using the day criterion
can be disabled by entering an interval of zero.
The “threshold” criterion is based on the page thresholds entered in the remote readout menu ac-
cessible by means of the key sequence
* 6 . When a consumables counter drops below the cor-
responding threshold, the remote readout is triggered. For instance, if the toner threshold is set to
1500 pages, a remote readout will be transmitted when the toner counter drops below 1500, or in
other words, when the remaining toner allows no more than 1500 pages to be printed.
These counters cannot be read directly, however, they can be calculated easily by means of the
percentages displayed in the advanced functions menu (key sequence
8 6 ), relative to the initial
number of pages for the consumable (as shown in the remote readout report). If, for instance, the