Xerox Legacy 4127, User Manual, Page: 113 / 224

Problem Solving
Xerox 4112/4127 EPS
7-11
User Guide
The Printed result is not what was expected
.
Symptoms Causes and Actions
Cause The port is not enabled.
Action Enabled the port in use.
For information about network settings, refer to
the System Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause Insufficient space available on the hard disk.
Action Delete unnecessary data to increase free space.
If problem is not solved, go to next Cause/Action.
Cause The printer is connected to multiple computers.
Action Wait for a while, and then try printing again.
Sent to printer YES Cause Out of paper.
Action Supply paper to the printer.
If problem is not solved, go to next Cause/Action.
Cause No paper for the specified paper size.
Action Set paper for the specified paper size.
Refer to
Loading Paper into Trays on page 2-1 , or
Loading Paper into Tray 5 (Bypass) on page 2-5 .
If problem is not solved, go to next Cause/Action.
Cause An error occurred with the printer.
Action Check the error details.
Symptoms Causes and Actions
No stapling done YES Cause The number of pages to staple exceeds 100.
If NO, go to next symptom. Action Staple-enabled number of pages is 50 or
lower with the staple cartridge for 50 sheets
and 100 or lower with the staple cartridge for
100 sheets. For Z-folding, staple-enabled
number of pages is 10 or 5 sheets depending
on the size of the paper used. For booklet, up
to 15 sheets can be stapled at one
time. Reduce the number of printed pages
depending on the staple cartridge used.
If problem is not solved, go to next Cause/
Action.
No folding YES Cause The folder is not attached.
If NO, go to next symptom. Action Check the options attached with this printer,
and reset the printer configuration