Xerox Legacy 4127, User Manual, Page: 110 / 224

Problem Solving
7-8 Xerox 4112/4127 EPS
User Guide
The entire paper area is
printed black. The drum cartridge is depleted or
damaged. Contact the Customer Support
Center.
High-voltage power supply
malfunction. Contact the Customer Support
Center.
Nothing is printed. Two or more sheets of paper are being
fed simultaneously
(double-feed). Fan the paper and reset.
Refer to
Loading Paper into Trays on
page 2-1 .
High-voltage power supply
malfunction. Contact the Customer Support
Center.
White areas or stripes
appear. Is the paper damp? Replace with paper from a new
ream.
Refer to
Loading Paper into Trays on
page 2-1 .
The paper in use is unsuitable. Load suitable paper.
Refer to
Loading Paper into Trays on
page 2-1 .
The entire page is
printed faint. If the print was made using Tray 5
(Bypass), the size and type of the
loaded paper differed from the setting
on the print driver. Load paper of the correct size and
type into Tray 5 (Bypass).
Fan the paper thoroughly before
loading it.
Refer to
Loading Paper into Tray 5
(Bypass) on page 2-5 .
Two or more sheets may be feeding at
once. Fan the paper thoroughly and reset.
Refer to
Loading Paper into Trays on
page 2-1 .
Symptoms Check Remedy