Xerox 4590 EPS/4110 EPS Getting Started
5-1
5.
Problem solving
This section contains information about various problem solving
situations. Instructions for solving problems can be found on the
User Interface (UI), in the User Guide, or by using a combination
of both.
Fault clearance
If a fault or problem occurs, there are several ways you can
identify the type of fault. Once a fault or problem is identified,
establish the probable cause and then apply the appropriate
solution.
•
If a fault occurs, first refer to the UI screen messages and
animated graphics. Clear the fault in the order specified on
the UI.
•
If the problem is not resolved by following the screen
messages and graphics, contact the System Administrator for
assistance.
Image quality problems
Various situations can affect the quality of the output. Check the
following conditions to ensure optimum print performance. If you
still cannot resolve the problem, contact the System Administrator.
•
Do not place the machine in direct sunlight or near a radiator.
•
Follow regular maintenance schedules for cleaning areas,
such as the output trays.
Refer to your User Guide for more detailed information on various
image quality problems.