background image

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If an ink cartridge is empty, missing, or
installed incorrectly, an error symbol
appears (a mini red circle with a white
X).

Change Cartridge

Moves the print cartridge to the center

position so you can remove it. A dialog
box gives additional instructions for
removing the cartridge. If the print
cartridge is not in the center of the
carriage, click the Cancel button and
invoke this dialog box again.

Select what you are installing from the
displayed options. There are three
choices for installing another print/ink
cartridge:

 

Previously used print cartridge

Select this option if you are installing a
print cartridge you have used before, for
example, if you are switching between
the Color/Photo and High Capacity
Black print cartridges.

 

Color ink cartridge

Select this option if you are replacing
one or more of the individual ink
cartridges on the Color/Photo print
cartridge.

Summary of Contents for Inkjet Printer

Page 1: ...The Document Company XEROX DocuPrint C8 Ink Jet Printer...

Page 2: ...reinafter granted Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Xerox and all Xerox products mentioned in this publication are registered trademarks of...

Page 3: ...version which is specified in the printer driver About box Windows operating system version Windows 95 98 or Windows NT 4 0 Note The Windows NT4 0 print driver for the Docuprint C8 is not included wi...

Page 4: ...iv If you require additional information about Xerox and Xerox products visit the Xerox website at http WWW XEROX COM...

Page 5: ...eatures 8 Hardware features 9 Control panel Operation 12 Normal Printer Operation 12 Printer Error Conditions 12 Printer specifications 14 System Requirements 16 Printable area Margins 17 Using the pr...

Page 6: ...ont Panel LED is blinking intermittently 52 The print is blurry or jagged vertical lines appear 53 The printed image is clipped or off the edge of the media 54 Extra characters dashes or lines appear...

Page 7: ...and print heads 66 Selecting plain paper 66 Selecting specialty print media 67 Selecting labels 68 Selecting transparencies 68 Selecting banner paper 68 Selecting envelopes 68 Printing DOS in a Windo...

Page 8: ...iv...

Page 9: ...your pages stand out Prints up to 600 x 600 dpi on plain paper and up to 1200 x 600 dpi on photo glossy paper Crisp vivid graphics and photos even on plain paper Automatically correct problem areas i...

Page 10: ...er Open My Computer and right click on the CD ROM drive for example the D drive Double click on the Diskmake directory to open it Double click on setup exe to run the utility Follow the instructions p...

Page 11: ...or heat register If you put the printer in any kind of enclosure make sure it is well ventilated 5 Do not use your printer near water or spill liquid of any kind into it 6 Ensure that your power sourc...

Page 12: ...d this unless you know that the power line your equipment is plugged into has a rating above 15 amperes 10 You must only use the 3 conductor 18 AWG SVT type IEC320 style power cord provided with your...

Page 13: ...g extensive repair work 12 If anything happens that indicates that your printer is not working properly or has been damaged unplug it immediately and have your printer serviced These are some of the t...

Page 14: ...ull declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative WARNING In order to allow this equipment to operate in proximity to Industrial...

Page 15: ...6979 Mail in the registration card Note Save a copy of the registration card and the bill of sale as proof of purchase for future reference Directions for On Line Registration 1 Go to the Xerox Web s...

Page 16: ...pter 2 Understanding the printer s features This chapter illustrates the parts of the DocuPrint C8 explains the front panel control Printer Control button and LED light and lists the printer specifica...

Page 17: ...dware features Review the following illustrations to familiarize yourself with the printer s parts Front view of DocuPrint C8 Printer Printer cover Paper Input Light LED Paper output Printer Control B...

Page 18: ...10 Inside view of DocuPrint C8 Printer Top view of DocuPrint C8 Printer Star Wheel Bar Green Cartridge Lock Lever Print Head and color ink...

Page 19: ...11 Back view of DocuPrint C8 Printer Parallel interface Power connection Serial Number...

Page 20: ...Press and release the Printer Control button To manually advance paper After manually feeding paper into the printer press and release the Printer Control button for each line feed To eject paper Pre...

Page 21: ...with a new cartridge Press and release the Printer Control button to return the print head to the home position Scan Error Remove any obstructions from the scan path Press and release the Printer Cont...

Page 22: ...200 x 600 dpi ink jet photo glossy coated paper 600 x 600 dpi plain paper Print yield Semi permanent color print head with expected life of 5 000 prints Replaceable ink cartridges one cartridge per co...

Page 23: ...lain paper transparencies envelopes paper faced labels high resolution paper photo glossy paper fabric transfer sheets Interface IEEE 1284 compliant parallel printer cable 6 or less Ambient conditions...

Page 24: ...98 Windows NT4 0 Random Access Memory Minimum 8 MB 16MB Recommended Hard Disk Space 20 MB CPU 486 DX66 MHz Note The use of bypass peripherals i e a switch box or scanner is not recommended Use a dire...

Page 25: ...17 Printable area Margins Recommended Possible A 5 0 mm 0 21 5 0 mm 0 21 B 5 0 mm 0 21 5 0 mm 0 21 C 5 0 mm 0 21 5 0 mm 0 21 D 18 0 mm 0 71 12 7mm 0 5 A C B D...

Page 26: ...Windows 95 98 and Windows NT 4 0 The Windows NT 4 0 driver is not included with your printer but can be downloaded from the web following the directions below Downloading the Windows NT 4 0 Printer D...

Page 27: ...File Name column of this table click on C8NT EXE TBD A File Download dialog box appears Click on the radio button titled Save this program to disk Click on OK 8 A Save As screen appears Identify the...

Page 28: ...ndows 95 98 are described in the following pages of this chapter From the Printers folder for Windows NT 4 0 Note The Windows NT 4 0 printer driver is not included with this product See the previous s...

Page 29: ...99 Orientation These radio buttons allow the user to select the paper orientation Portrait vertical orientation or Landscape horizontal orientation The icon to the left of the buttons changes to matc...

Page 30: ...to install the correct cartridge Now in printer Indicates the print job is to be printed with the print cartridge that is already installed in the printer Color Photo Refers to the color print head a...

Page 31: ...g of choices Paper type Selects the type of paper to print on The available options are Plain paper Inkjet coated paper Photo quality glossy paper Inkjet Transparency Iron on transfer Print quality Se...

Page 32: ...ing of settings within these four preset choices 1 Draft memo 2 Presentation transparency 3 Photograph 4 Printer Defaults Save As button Allows the user to create a new saved setting file saving all p...

Page 33: ...the foreground Default All Sets all controls on all property pages to their factory defaults This function is the same as Printer defaults from the Saved settings control See Saved Settings above Dev...

Page 34: ...l is updated to reflect your specific layout selection There are three layout options Poster The poster feature takes each original image and magnifies it to print on the chosen number of pages Note T...

Page 35: ...Print sheets The box displays the page numbers that will be printed from the total job The default is that all sheets will be printed The user can select any combination of sheets using the Select bu...

Page 36: ...ns open All Selects all the sheets The dialog box remains open OK Saves the current selections and exits the dialog box Cancel Exit without saving your selections Help Displays help for this dialog bo...

Page 37: ...selection determines how many images are condensed and printed on one page The available choices are 2 3 4 and 8 Print borders Click on the check box to print a black border around each condensed ima...

Page 38: ...check box for Mirror Image The printed image is flipped horizontally left to right This setting is automatically selected when you choose Paper type Iron on transfer from the Paper Output Property sh...

Page 39: ...t ImageFix These are the Image Quality property page features Halftone type This field is informational only The user cannot select the type of halftone to use directly The software selects the halfto...

Page 40: ...a lighter print decreasing the value creates a darker print The large bitmap to the left reflects these changes Contrast Increasing the value increases the amount of contrast between the light and da...

Page 41: ...ease or increase the amount of green in your print The large bitmap to the left reflects these changes This control is disabled when Print document as is set to Greyscale Blue Move the Blue scrollbar...

Page 42: ...This tab gives important information concerning the version of the software and copyright dates You should have the software version number available for the Xerox Customer Support Center when you ca...

Page 43: ...lt the Status property page opens automatically while printing a document If the printer is idle you can check its status by doing one of the following Go to the Paper Output property page and click t...

Page 44: ...t device warnings and errors The text in the message area reports low ink out of ink out of paper wrong print head etc as well as information to remedy the problem Cartridge Mimic This image shows the...

Page 45: ...otal number of copies requested Percent complete A progress bar that indicates the percentage of the total job that has been sent to the printer Cancel Cancels the job currently sent to the printer Re...

Page 46: ...Status window click the Start button point to Settings and click Printers Click the DocuPrint C8 icon with the right mouse button With the left mouse button click Show Status window Click the Mainten...

Page 47: ...k out of paper wrong print head etc as well as information about the problem Cartridge Mimic This image shows the currently installed print cartridge and the levels of ink in the cartridges If the pri...

Page 48: ...age click the Cancel button and invoke this dialog box again Select what you are installing from the displayed options There are three choices for installing another print ink cartridge Previously use...

Page 49: ...The cartridge will be prepared for printing Clean Cleans the currently installed print cartridge Before clicking the Clean button make sure the printer is idle Align Prints a test pattern that you can...

Page 50: ...should be 4 or 4 Make sure Print the Alignment Test Pattern is selected and then click Align Wait for the alignment test page to print and look for the straightest lines again Print the Alignment Test...

Page 51: ...Double click the DocuPrint C8 icon Click the DocuPrint C8 icon on the taskbar The DocuPrint C8 window lists the print jobs pending on the printer and the status of each job 2 To pause a document that...

Page 52: ...ns Follow the suggested solutions to correct the problem If the problem continues contact Xerox Customer Support The Xerox Customer Support Center telephone number in the United States and Canada is 1...

Page 53: ...d Solution Some software applications override the settings selected on the DocuPrint C8 property pages Choose the printer settings from the application Previously selected printer settings are used t...

Page 54: ...ck of the unit and continue to hold the Printer Control button until the print head starts to move If the Test print is good check the printer cable or your PC If the Test print is blank do one or mor...

Page 55: ...rint head and then remove ink cartridges Check to see if they are empty Check the ink output and pin hole vents Reinsert cartridges making sure you hear a click reinstall print head If necessary conta...

Page 56: ...erty page set the Print quality to Draft or Normal ImageFix is selected On the Image Quality property page click ImageFix to remove the check mark The Temp Temporary Folder on your hard drive may cont...

Page 57: ...n with the right mouse button then click Properties Click the Details tab and check the Print to the following port The printer port is usually LPT1 The printer cable is incorrect Use an IEEE 1284 com...

Page 58: ...ition error occurred Open the printer cover and clear any obstructions in the print head path such as packaging material Press and release the Printer Control green button to clear the error and eject...

Page 59: ...ed correctly Press and release the Printer Control green button to center the print carriage Open the printer cover and snap each ink cartridge into position by pressing the cartridge down and into th...

Page 60: ...e is a low ink condition Install a new color or black ink cartridge The Front Panel LED is blinking intermittently Cause Suggested Solution There is data in the buffer Press and release the Printer Co...

Page 61: ...eaned Click the Cartridge Clean button in the Maintenance property page After cleaning the ink cartridge run a test print If the print is still blurry repeat the above process five more times If the p...

Page 62: ...nge the document margins in the application that you are using to be within the recommended printable area Make sure the margins are equal to or wider than these margins Top left right margins 5 mm Bo...

Page 63: ...arallel port Remove all previously installed printer drivers or devices from your PC Printer buffer contains data from previous print job Unplug printer power cord to purge printer buffer Restart PC R...

Page 64: ...ng the Test button in the Maintenance Property page If lines and streaks still appear repeat the above process five more times If the problem continues call the Xerox Customer Support Center The print...

Page 65: ...e instructions on the Quick Reference Guide for replacing the ink cartridge An ink cartridge is clogged or the print head needs to be cleaned Click the Cartridge Clean button on the Maintenance proper...

Page 66: ...m The printer cover is open while printing Close the printer cover Paper is not completely exiting the printer because the star wheel assembly bar is disengaged Open the printer cover Reinstall the st...

Page 67: ...lect the Page Setup command from the application that you are using to open the Paper Output property page and select the Transparency option located in Paper Type The document was printed on the wron...

Page 68: ...ctions displayed on the screen There is a bi directional error Align the print cartridge Click the Align button on the Maintenance property page and then follow the instructions displayed on the scree...

Page 69: ...of the paper The paper is not loaded properly Remove the paper from the paper tray fan the sheets and then reload the paper stack Do not load more than 100 sheets in the paper tray If misfeeds continu...

Page 70: ...gaged Open the printer cover Reinstall the star wheel bar by pushing down on each end of the bar until it snaps into position The star wheels are out of position in the star wheel assembly Open the pr...

Page 71: ...isconnect the power cord and the printer cable 4 If you have the original box use the original packing material and go to step 10 If you do not have the original box continue with step 5 5 Completely...

Page 72: ...surround and cover the printer Compress the fill to ensure minimal movement 10 Securely tape and seal the box The illustration below shows an example of how to pack the printer Printer Outside box 27...

Page 73: ...r supplies for your DocuPrint C8 contact your local retailer If your retailer is out of stock you can order supplies through Xerox In the United States call 1 800 822 2200 In Canada call 1 800 668 019...

Page 74: ...or ink cartridges 8R7999 High capacity black cartridge Fast black only ink cartridge 8R7638 Selecting plain paper Most plain paper will work well in your Xerox printer although variation in paper comp...

Page 75: ...sults use specialty media designed for Xerox ink jet printers Avoid extremely thin or thick paper or chemically processed paper such as thermal fax paper as frequent paper misfeeds may occur With all...

Page 76: ...or wrinkled Selecting transparencies Use transparencies designed for ink jet printers only Do not use paper backed transparencies Place transparencies so that the rough side faces the back of the prin...

Page 77: ...nter driver selection the C8 is compatible with all PCL3c printers Using the DOS Control Panel you can change character sets fonts landscape or portrait layouts and other settings To install the Xerox...

Page 78: ...s 6 The next window displayed is a list of software options that can be downloaded to your system Select DOS Panel 7 Select next 8 Select Finish To start your DOS Control Panel once it has been instal...

Page 79: ...t 25 DOS 69 DOS Control Panel 69 E envelopes 68 F front panel 8 H Hard Disk Space 16 Hardware features 9 High Capacity Black Cartridge 22 I Image Quality 31 ImageFix 31 32 Images per sheet 29 ink leve...

Page 80: ...Printer cable 55 printer problems 44 Printer Registration 7 Printer specifications 14 purge printer buffer 55 R Random Access Memory 16 recycled paper 53 Restart 37 Reverse print order 21 S Safety 2 S...

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