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DocuTech 128/155/180 HighLight Color Operator Guide

4- 9

Problem Solving

Figure 4-5 Area 6

Figure 4-6 Area 7

Summary of Contents for Docutech 128

Page 1: ...Version 51 xx October 2006 701P25101 DocuTech 128 155 180 HighLight Color Operator Guide...

Page 2: ...dicial law or hereinafter granted including without limitation material generated from the software programs displayed on the screen such as icons screen displays or looks Printed in the United States...

Page 3: ...uropean legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU Member States may return used electrical an...

Page 4: ...ii DocuTech 128 155 180 HighLight Color Operator Guide...

Page 5: ...l paper characteristics 2 5 Graphical user interface overview 2 5 System software and job flow 2 6 Printer overview 2 7 High volume printer 2 8 Production publisher 2 14 The System 2 23 System Hardwar...

Page 6: ...earing the Q1205 Q1206 and Q1207 sensors 3 44 Clearing the Q1213 sensor 3 45 Clearing the Q1221 Q1218 and Q1227 sensors 3 46 Cleaning the binder 3 47 Cleaning the binder tape guides 3 49 Cleaning the...

Page 7: ...ng non standard stock 5 10 Paper stock rotation 5 11 Finisher satisfaction guides 5 14 6 Service and supplies Xerox support services 6 1 Customer support 6 1 Operator training 6 2 Supplies service 6 2...

Page 8: ...vi DocuTech 128 155 180 HighLight Color Operator Guide...

Page 9: ...stem use the on line help system and the other documents in the Xerox Document Services Platform Series to supplement the information in this guide Before using this guide become familiar with its con...

Page 10: ...text and numbers that you enter are shown in bold for example enter boot Enter Within procedures the two step process of keying in data and pressing RETURN for example enter y Italics Document and lib...

Page 11: ...comply with laser performance standards set by the U S Department of Health Education and Welfare as Class 1 laser products This is a class of laser products that does not emit hazardous radiation Th...

Page 12: ...ys connect the system power cable to a properly grounded power source receptacle If in doubt have the receptacle checked by a qualified electrician Do not use an adaptor plug to connect the system to...

Page 13: ...formity with the following applicable Directives of the European Union as of the dates indicated below January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EC approximation of...

Page 14: ...a domestic environment WARNING In order to allow this equipment to operate in proximity to industrial scientific and medical ISM equipment the external radiation from the ISM equipment may have to be...

Page 15: ...ricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in th...

Page 16: ...orized distributors supply to customers conforms with all the relevant safety legislation and standards Question Is Xerox equipment safe Answer All Xerox equipment supplied by Xerox Europe and their a...

Page 17: ...as you deem necessary to satisfy yourself that your Xerox equipment is safe Your Xerox Europe Customer Support will be pleased to advise you on such testing Question I require records of all tests An...

Page 18: ...1 8 DocuTech 128 155 180 HighLight Color Operator Guide Safety notices...

Page 19: ...ed by client software in ASCII TIFF HP PCL PostScript PPML LCDS IPDS VIPP or PDF format This print input is passed on to the system through a network connection The DocuSP software performs the necess...

Page 20: ...can switch between printing different types of data streams without a need for rebooting or reconfiguring software The printer supports Duplex printing Media handling of multiple weights sizes and ty...

Page 21: ...through the Socket Gateway or lpr using TCP IP protocol The system also prints PostScript and PCL data submitted over a network Ethernet or AppleTalk from a variety of clients PCs Windows and Windows...

Page 22: ...und paper is actually 75 gsm However there is no standard 75 gsm paper The available stock that is closest in weight to 20 pound paper is 80 gsm Special stocks The following special stocks can be used...

Page 23: ...ot leave in paper trays overnight Read and follow the instructions on the ream packaging General paper characteristics When selecting paper look for the following Low moisture content a paper to moist...

Page 24: ...e 5 Printer Job The job and the job ticket if applicable are received from the network by one of the protocol gateways Input queue The Job Pool Manager JPM process transfers the job into the input que...

Page 25: ...le is created This file becomes the job that is submitted to the printer for printing The print data file and the job request are submitted to the selected queue Jobs are processed by priority within...

Page 26: ...nter Multiple feeder paper trays can be configured to feed paper for jobs in the most effective manner For example the trays can provide nonstop printing of a complex job that requires many paper stoc...

Page 27: ...2 Please Wait indicator 3 Tray Unlock button 4 Paper Level indicators Ready to Open indicator Glows green when the tray can be pulled out and paper can be added to it Please Wait indicator Shows that...

Page 28: ...light NOTE High volume printer configuration only An Attention light is mounted on top of the inverter module This light either blinks or modulates alternately brightens and dims when the printer req...

Page 29: ...ainer 3 Onto a pallet without a container for paper sizes 11 by 17 inches or A3 only Using the stacking windows on the user interface you can select the level to which paper will be stacked in the HCS...

Page 30: ...sing this button does not affect printing operations In Use indicator on stacker bin When this indicator glows the bin has been made ready to receive output Feeder stacker modules The feeder stacker m...

Page 31: ...h volume printer configurations In addition the high volume printer is available with three or four feeder stacker modules Figure 2 6 Printer with inverter feeder stacker feeder stacker feeder stacker...

Page 32: ...igurations of the Xerox DocuTech 180 HLC production publisher printer are shown in the following figures Figure 2 8 Production publisher Printer 2 tray interposer stitcher binder 1 Convenience tray 2...

Page 33: ...y The two tray Interposer module is located between the print engine and the Finisher The Interposer inserts blank or preprinted sheets as required Figure 2 9 Interposer production publisher only The...

Page 34: ...ges of each print set As the pages of the print set are fed to the bindexer the bindexer moves up and down to collate them The stitcher NOTE Production publisher configuration only When the job requir...

Page 35: ...e flappers glues the tape to the set NOTE For information about adjusting the binder tape registration and the binder tape length refer to the on line help system The top tray NOTE Production publishe...

Page 36: ...e finisher module on the Production publisher configuration Bypass transport function is the same as the external bypass transport module NOTE The Production publisher finisher is available with or wi...

Page 37: ...ng figure shows the path the paper takes through the high volume printer Figure 2 11 Route of paper through the high volume printer 1 Processor feeder tray 1 2 Processor feeder tray 2 3 High capacity...

Page 38: ...plex inverter 7 Sample tray 8 High capacity stacker bin A a Side 2 of sheet stacked in bin b Drilled holes on left edge c Origin 0 0 portrait orientation 9 High capacity stacker bin B a Side 2 of shee...

Page 39: ...paper through the production publisher 1 Processor feeder tray 1 2 Processor feeder tray 2 3 High capacity paper tray 4 Paper inserter tray 5 High capacity paper tray 6 Duplex inverter 7 Purge tray 8...

Page 40: ...55 180 HighLight Color Operator Guide System components High volume printer bypass transport paper path Figure 2 13 Bypass transport paper path high volume printer configuration shown 1 Sheet path 2 E...

Page 41: ...ions are subject to change to keep up with advances in technology Controller overview The controller receives LCDS IPDS PostScript and PCL data streams from a mainframe host or a workstation client pr...

Page 42: ...comes with your printing system equipment Keep the processor in an upright vertical position Allow at least 6 inches 152 mm of unobstructed space at the front and rear of the processor so the fan and...

Page 43: ...ther data or application You can use it to load resource files and the service representative uses it to load system maintenance files or to save diagnostic information Figure 2 14 26 track cartridge...

Page 44: ...cts correct paper trays for the print job based on the paper parameters such as size weight color or coating specified in the job as follows If an exact match is found the print job continues If an ex...

Page 45: ...ust be at least 10 inches long Therefore the following standard sizes of paper must be loaded so that sheets feed long edge first 7 by 10 inch B5 A4 US letter B4 US legal The following papers which ha...

Page 46: ...2 28 DocuTech 128 155 180 HighLight Color Operator Guide System components...

Page 47: ...nk empties into a container located at the side of the printer under the toner filter When this container becomes full it must be replaced Fuser lubricant must be added to the fuser reservoir in the p...

Page 48: ...ch a temperature of approximately 425 F 218 C Exercise care to prevent burns when working near this area Finisher precaution NOTE Production publisher configuration only The system uses stitcher wire...

Page 49: ...y Storing paper It is important to store paper correctly Temperature and humidity affect the way your printer processes paper Store paper in the cartons it came in To reduce the possibility of moistur...

Page 50: ...store it for a specified length of time in the same type of environment as your printer The length of time you should condition your paper depends on the amount of paper and the difference between th...

Page 51: ...d on large rolls After it is cut and packaged it retains some of the curl from the rollers Although it is unnecessary to load paper with the curl facing up or down best results occur when you are cons...

Page 52: ...t 5 Move the rear guide to the back of the tray Figure 3 3 Preparing the paper tray NOTE To load the paper correctly refer to the label located on the inside panel at the front of the paper tray Remov...

Page 53: ...ck 9 Lower the feed belt 10 Close the tray slowly but firmly until it latches Using the custom transfer assist blade The custom transfer assist blade in the printer assures good print quality for your...

Page 54: ...m have your service representative show you the procedure before you attempt to customize and install a transfer assist blade for the first time Setting tray size with the custom transfer assist blade...

Page 55: ...216 x 279 mm sheets to the top tray NOTE Keep the image toward you as shown in Figure 3 5 2 Measure the amount of curl in the prints by holding the five prints in the top center of the short edge Figu...

Page 56: ...HighLight Color Operator Guide Routine maintenance Figure 3 6 Measuring the paper curl Note Corners of the sheets of paper should not exceed curl shown in this chart Image Move green decurler lever M...

Page 57: ...hown in the figure below Figure 3 7 Locating the decurler lever 3 If the print curl is 2 or more move the green decurler lever to the right 4 If the print curl is 3 or more move the green decurler lev...

Page 58: ...lvent will set the dry ink and make it difficult to remove CAUTION If any dry ink should get on your clothes brushing with a dry paper towel or a stiff bristled brush may remove the ink If not launder...

Page 59: ...guide a With a slow firm motion push the bottle into the dispense position over the hopper b Turn a new bottle of dry ink upside down and shake the bottle thoroughly to loosen the contents Insert the...

Page 60: ...ighlight color container is replaced CAUTION Do not use warm or hot water or general cleaning solvents to remove dry ink from your skin or clothing The heat or solvent will set the dry ink and make it...

Page 61: ...Highlight color container 4 Pull the container out until it stops 5 Remove the container and discard it 6 To insert a new bottle place the bottle on the edge of the bottle guide With a slow firm motio...

Page 62: ...ttempt to remove or install a CCU without a cart CAUTION Do not remove the CCU after a hard stop such as caused by a paper jam system crash or restart or opening a door during printing without first a...

Page 63: ...n the lock nut Figure 3 12 Leveling the cart 7 Push down firmly on the cart pedal until you hear or feel the pedal catch The pedal should stay locked down The pallet within the cart is raised 8 Unlatc...

Page 64: ...3 Unlatching the CCU 9 Using the metal flange of the color CCU pull the CCU out of the printer until it is completely in the cart The flange is located directly below the bottle Figure 3 14 Removing t...

Page 65: ...he top cover 11 Close the top cover and store it Inserting a CCU To insert a CCU follow these steps 1 Open the top cover of the cart containing the new color CCU 2 Push the cart up to the printer lini...

Page 66: ...CCU is firmly seated in the printer Figure 3 17 Turning the backup roller handle counterclockwise 7 Turn the photoreceptor backup roller handle counterclockwise for a quarter turn 8 Make sure that the...

Page 67: ...mperature and humidity to the printer room Maintain the temperature in the range of 60 to 80 F 15 to 26 C and a relative humidity of 30 to 65 percent Removing the CCU using the service stand Use the s...

Page 68: ...d compressing the latch spring while turning it to the position shown 7 Locate the pin squarely to the machine by ensuring that the two 2 locating pins in the service stand are in contact with the doc...

Page 69: ...NOTE In 2006 the formula for the DocuTech HLC fuser lubricant was changed to provide better image quality and to prevent image transfer The new fuser formula is called Fuser Shield The fuser blend and...

Page 70: ...wer b Grasp the green handle on the fuser drawer and pull it out until it stops Figure 3 21 Opening the fuser drawer WARNING Fuser lubricant contains silicone which can cause irritation upon contact w...

Page 71: ...removed immediately c Open a new box of fuser lubricant and remove a bottle Remove the cap from the bottle of fuser lubricant d Carefully pour the fuser lubricant into the reservoir until the level r...

Page 72: ...reservoir cap by turning it clockwise approximately one full turn Do not overtighten the cap f Inspect the area around the fuser to ensure no fuser blend was spilled Clean as required g Push the fuser...

Page 73: ...ainers Replacing the 128 155 180 HLC developer waste container To replace the developer waste container 1 Open the processor doors and locate the dry ink cartridge at the lower center of the printer T...

Page 74: ...ut of the way with your thumb Continue seating the new waste container onto the tray and release the container latch 5 Close the processor doors Replacing the 128 155 180 toner waste bottle To replace...

Page 75: ...and snap it down This prevents spillage when discarding the bottle 5 Discard the waste material and container by placing the container in the trash 6 Obtain a new bottle and open it placing the cap a...

Page 76: ...e The ESV is fragile and susceptible to damage from electrostatic discharge To remove the wire module 1 Open the processor doors 2 Using the CCU cart or service stand slide the HLC developer module ou...

Page 77: ...outinemaintenance 1 Position the wire module on the HLC developer module 2 Snap the wire module retainer springs behind the tabs 3 Slide the HLC developer module into the machine 4 Latch the CCU into...

Page 78: ...pe drive This cartridge should be replaced after 500 uses When the tape drive needs to be cleaned CLEAN appears in the message display after a cartridge is unloaded and during a rewind or locate opera...

Page 79: ...un for approximately 30 seconds then remove it NOTE Replace the foam pad on the cleaning cartridge after it has been used three times The cleaning cartridge itself can be used 100 times Cleaning the D...

Page 80: ...Q1011 1009 sensor and mirror High Capacity Feeder Stacker configuration Q1106 sensor Q1166 sensor Q1107 sensor Q1164 sensor Production publisher configuration finisher sensors Q1201 sensor Q1202 and...

Page 81: ...DocuTech 128 155 180 HighLight Color Operator Guide 3 35 Routinemaintenance Figure 3 30 Area 4 and green handle 3 Locate the Q850 and Q861 sensor Figure 3 31 Q850 and Q861 sensor...

Page 82: ...and left doors of the printer and locate the Q1011 1009 sensor Figure 3 32 Q1011 1009 sensor and mirror 2 Apply a small amount of lens and mirror cleaner to a cleaning pad 3 Wipe the sensor gently wi...

Page 83: ...igure 3 33 Q1106 and Q1166 sensors Cleaning the Q1107 sensor NOTE High volume printer configuration only To access sensor Q1107 open the top cover of the high capacity stacker To clean the sensor 1 Br...

Page 84: ...sensor Cleaning the Q1164 sensor NOTE High volume printer configuration only To access sensor Q1164 open the top cover of the last feeder stacker module the one containing the purge tray To clean the...

Page 85: ...display because it may cause damage Cleaning the exterior surfaces of the system Clean the exterior surfaces of the printer daily if possible Clean the exterior surfaces with a mild household detergen...

Page 86: ...Use the following procedure to clear any obstructions from the finisher sensors 1 Fold a sheet of 8 5 x 11 inch 216 x 279 mm paper as shown in figure 3 36 Figure 3 36 Folding the paper 2 Use the fold...

Page 87: ...sensor to clear any obstructions 4 Close the processor cover Clearing the Q1202 and Q1203 sensors NOTE Production publisher configuration only Clearing the Q1202 and Q1203 sensors should be performed...

Page 88: ...ide Routine maintenance Figure 3 38 Locating the Q1202 and Q1203 sensors 3 Brush a folded sheet of paper under each sensor to clear any obstructions as shown in figure 3 39 Figure 3 39 Clearing the Q1...

Page 89: ...leaning the Q1222 and the Q1210 sensors should be performed only when directed by a Customer Support Center Representative 1 Open the finisher top cover 2 Look down at the rear section of the tilt bed...

Page 90: ...an them 5 Close the finisher top cover Clearing the Q1205 Q1206 and Q1207 sensors NOTE Production publisher configuration only Clearing the Q1205 Q1206 and Q1207 sensors should be performed only when...

Page 91: ...guration only Clearing the Q1213 sensor should be performed only when directed by a Customer Support Center Representative 1 Open the finisher doors WARNING The top of the binder is approximately 425...

Page 92: ...ruction 5 Close the binder drawer and the finisher doors Clearing the Q1221 Q1218 and Q1227 sensors NOTE Production publisher configuration only Clearing the Q1221 Q1218 and Q1227 sensors should be pe...

Page 93: ...l areas of the binder drawer including the binder tape are hot approximately 425 F 218 C and may cause a serious burn If the binder has been in a Ready condition allow the binder to cool for at least...

Page 94: ...ve the plastic binder platen cleaner from the binder tape reel as shown in the following figure Figure 3 46 Binder platen cleaner b If binder tape is in the area of the cleaner pull the reel slightly...

Page 95: ...The following steps must be performed to clean the binder tape guides 1 Use the binder platen cleaner to clean the surfaces and grooves of the tape guides 2 Ensure that all the glue is removed from t...

Page 96: ...he grooves on the binder platen surface which align with the top and bottom edges of the book Figure 3 48 Cleaning the binder platen Cleaning the flappers NOTE Production publisher configuration only...

Page 97: ...Operator Guide 3 51 Routinemaintenance Figure 3 49 Cleaning the flappers Cleaning the calipers NOTE Production publisher configuration only Using the binder platen cleaner clean the binder caliper su...

Page 98: ...cing the stitcher spool A NOTE Production publisher configuration only Use this procedure to replace stitcher spool A in the system Check stitcher spools A and B visually during the warm up cycle Stit...

Page 99: ...stitcher spools 3 Pull the green stitcher head release handle forward and up until it latches into place as shown in figure 3 51 Figure 3 51 Releasing the stitcher head 4 Remove the stitcher wire plu...

Page 100: ...ving the stitcher wire plug 5 Perform one of the following steps If there is no wire on the spool use the wire cutters to pull the remaining wire carefully out of the tubing as shown in figure 3 53 NO...

Page 101: ...the wire from the tubing If there is wire on the spool hold it on the spool and carefully rewind the remaining wire out of the tubing and onto the stitcher spool as shown in figure 3 54 Figure 3 54 R...

Page 102: ...55 The measuring bracket 7 Release and remove stitcher spool A a Locate the green pin release handle under spool B as shown in figure 3 56 Figure 3 56 Removing the stitcher spool pin b Pull and hold t...

Page 103: ...n until it locks into place as shown in figure 3 57 Figure 3 57 Replacing the pin 9 Remove any damaged wire WARNING Hold the wire on the spool to prevent eye injury and to keep the wire from unwinding...

Page 104: ...Removing the paper wrapper NOTE Hold the wire between the thumb and forefinger of both hands 10 Feed the wire slowly into the tubing until the wire extends from the stitcher plug as shown in figure 3...

Page 105: ...the plug into the stitcher head until the plug snaps into place 19 Place the wire cutters in the storage bracket NOTE Ensure that the wire cutters are not touching the stitcher spools This can preven...

Page 106: ...er than 90 F 32 C 2 Keep stored rolls in their original unopened containers 3 Use rolls with older dates first Save the original foil containers for reuse in storing partially used rolls 4 Place parti...

Page 107: ...place the binder tape The following steps must be performed to replace the binder tape wheel WARNING All areas of the binder drawer including the binder tape are hot approximately 425 F 218 C and may...

Page 108: ...eel off the tape reel drive a Move the reel retainer in the center of the reel to the horizontal unlocked position Figure 3 64 Unlocking the reel b Remove the tape reel NOTE Ensure that the larger cen...

Page 109: ...iner to the locked position Figure 3 65 Locking the reel NOTE NOTE Ensure that the tape passes through the binder tape sensor 6 Follow the instructions on the binder tape loading label and thread the...

Page 110: ...ce Figure 3 67 Threading the tape to the pressure roll 8 Turn the green knob clockwise until the tape extends at least 2 inches 51mm beyond the tape guides Figure 3 68 Feeding the tape manually 9 Cut...

Page 111: ...re has no effect on the length of the tape but you should perform this procedure before adjusting the tape length To adjust the length refer to the on line help Perform the following steps to adjust t...

Page 112: ...n of the binder tape Each increment equals a change of 0 1mm up or down on the edge of the book One full rotation of the knob is equal to 0 04 inch 1mm 6 Pull the knob toward you to rotate it for the...

Page 113: ...djusting the tape position up Pull the knob and rotate it counterclockwise to move the tape toward the bottom edge of the book Figure 3 72 Adjusting the tape position down 8 Close the finisher doors 9...

Page 114: ...3 68 DocuTech 128 155 180 HighLight Color Operator Guide Routine maintenance...

Page 115: ...pport representative cannot solve your problem over the phone a service representative will be dispatched How problems are displayed Hardware problems show themselves by way of messages document misfe...

Page 116: ...ng activities Find the problem in the Problem column of the problem solving charts below Follow the instructions in the Suggested solutions column of the problem solving charts in this guide WARNING R...

Page 117: ...mitations described in the satisfaction guides in the Technical information chapter Paper weight less than substance 20 75 g m2 will require careful storage and handling Refer to the Technical informa...

Page 118: ...bove adjustment does not resolve the problem contact the Site Administrator to access the Lead Edge Screening feature on the Printer Switches window There are three settings available in the Lead Edge...

Page 119: ...nd fault protector did not trip in this section 4 Press the reset button on the processor ground fault protector If the red light switches off proceed with step 5 If the red light does not switch off...

Page 120: ...m the printer stops and the following happens If enabled the Attention light flashes Messages appear on the controller informing you of the paper jam and its location in the printer Selecting the mess...

Page 121: ...ide 4 7 ProblemSolving Clearing paper jams in printer areas 2 through 10 for both configurations In the following figures the printer jam clearance areas have arrows pointing to them or circles drawn...

Page 122: ...4 8 DocuTech 128 155 180 HighLight Color Operator Guide Problem Solving Figure 4 3 Area 4 Figure 4 4 Area 5...

Page 123: ...DocuTech 128 155 180 HighLight Color Operator Guide 4 9 ProblemSolving Figure 4 5 Area 6 Figure 4 6 Area 7...

Page 124: ...tor Guide Problem Solving Figure 4 7 Area 8 NOTE If a jammed sheet rips as you are removing it from area 8 you may have to use the pinch lever in area 9 to remove the paper Refer to the Note following...

Page 125: ...er to remove 4 If paper rips as you are removing it from area 9 or if you have difficulty removing paper from this area use the pinch lever located further inside area 9 Paper may be caught in this ar...

Page 126: ...4 12 DocuTech 128 155 180 HighLight Color Operator Guide Problem Solving Figure 4 9 Area 10 Figure 4 10 Area 11 all feeder stackers NOTE High volume printer configuration only...

Page 127: ...DocuTech 128 155 180 HighLight Color Operator Guide 4 13 ProblemSolving Figure 4 11 Area 12 all feeder stackers NOTE High volume printer configuration only...

Page 128: ...5 180 HighLight Color Operator Guide Problem Solving Clearing paper jams in the Feeder Stackers Figure 4 12 Area 13 NOTE Figures 4 12 and 4 13 applicable on the high volume printer configuration only...

Page 129: ...Operator Guide 4 15 ProblemSolving NOTE You may sometimes find paper lying on top of area 14 even though there is no message indicating a jam in this area Discard the paper Figure 4 14 Area 15 NOTE Hi...

Page 130: ...4 16 DocuTech 128 155 180 HighLight Color Operator Guide Problem Solving Figure 4 15 Area 16 NOTE High volume printer configuration only...

Page 131: ...155 180 HighLight Color Operator Guide 4 17 ProblemSolving Figure 4 16 Area 17 NOTE If your printer has frequent jams in this area you may need to clean the Q1106 sensor NOTE High volume printer confi...

Page 132: ...is message when clearing an area 18 paper jam If your printer has frequent jams in this area you may need to clean the Q1107 sensor If your printer has a bypass transport module you should check for p...

Page 133: ...or Operator Guide 4 19 ProblemSolving Figure 4 18 Area 19 3 Remove any paper from the exposed area 4 Press the green lever to the left until the latch catches 5 Press the area 20 green lever in the di...

Page 134: ...ntil the latch catches 8 Close the bypass transport module door Clearing a misfeed feeder tray fault NOTE High volume printer configuration only 1 If the Ready to Open indicator is not lit press the T...

Page 135: ...tacked The stack is not higher than the MAX line on the length guide The length guide is firmly touching the back edge of the stack For the high capacity feeder trays also ensure the side guide is fir...

Page 136: ...g stops and a incorrect paper size message appears on the controller 1 Check the paper in the indicated tray If the paper is not the correct size for the job either load the correct size paper or sele...

Page 137: ...ns three bins used by the system to sort sets The capacity of each bin is 125 sheets of substance 20 75 g m2 or 0 5 inch 13 mm thickness Include inserts and covers when considering the output capacity...

Page 138: ...g the procedure Replacing the binder tape reel in the Routine maintenance chapter Refer to the binder tape storage information in this guide Refer to the binder cleaning information in this guide Refe...

Page 139: ...8 C Allow the binder to cool for 5 minutes with the finisher doors and top cover open before touching the binder tape 7 If area 18 is not displayed proceed to step 10 8 If area 18 is displayed and the...

Page 140: ...r configuration only Repeated jams in area 17 may be caused by the following problems Stitcher wire not feeding properly A kink in the stitcher wire 1 Open the finisher doors 2 Lift the stitcher panel...

Page 141: ...release clip Pull the plug out of the stitcher head 6 Remove any damaged wire Using the wire cutters slowly and carefully pull approximately 3 feet 1 meter of wire out of the stitcher plug The wire cu...

Page 142: ...Problem Solving Figure 4 25 Cutting the wire 7 Insert the plug into the measuring bracket as shown in figure 4 26 Figure 4 26 The measuring bracket 8 Feed the wire until the wire touches the back of t...

Page 143: ...ng the wire fragments 10 Push the green stitcher head release handle down and back 11 Pull the plug from the measuring bracket 12 Insert the plug into the stitcher head until the plug snaps into place...

Page 144: ...Figure 4 28 Paper curl chart 3 Place the bottom edge of the prints over the paper curl measurement chart on the line that best represents the curve of the sheets If the curl on the printed paper stoc...

Page 145: ...el if there is a tape drive problem Your call is answered by a representative who asks you for your equipment model You are also asked for Your printing system serial number which is located on a pane...

Page 146: ...4 32 DocuTech 128 155 180 HighLight Color Operator Guide Problem Solving...

Page 147: ...s per minute 8 5 x 11 inch 216 x 279 mm 8 5 x 14 inch 216 x 254 mm and A4 stock 77 prints 17 x 11 inch 432 x 279 mm or A3 stock DT HLC 155 155 prints per minute 8 5 x 11 inch 216 x 279 mm 8 5 x 14 inc...

Page 148: ...297 mm Custom Width 8 to 9 inches 203 to 229 mm Length 10 to 14 inches 254 to 356 mm Capacity 600 sheets substance 20 75 g m2 Tray 3 US Letter 8 1 2 x 11 inches Stock Sizes US Legal 8 1 2 x 14 inches...

Page 149: ...14 inches US Ledger 17 x 11 inches 9 x 11 inches A3 A4 8 1 2 x 13 inches 223 x 297 mm ISO B4 JIS B4 Custom Width 8 to 17 inches 203 to 432 mm Length 10 to 14 33 inches 254 to 364 mm Capacity 2600 she...

Page 150: ...of the factors that can affect system performance is paper curl Humidity and moisture cause the natural paper curl to increase Too much curl causes jams in the system The following practices minimize...

Page 151: ...outside the limits shown are not recommended Substance 110 200 g m2 must be long grain Do not use short grain Capacity Tray 1 1100 sheets substance 20 75 g m2 Tray 2 600 sheets substance 20 75 g m2 F...

Page 152: ...el stock Adhesive drafting film Paper with reinforced edges Do not use excessively curled paper Substance 110 200 g m2 must be long grain Do not use short grain Refer to the Using various stocks secti...

Page 153: ...in Precut tabs use tray 1 or 2 Transparencies with a white stripe use tray 1 or 2 Freshly printed offset prints use tray 3 Refer to the Using various stocks section for any stock not defined in this g...

Page 154: ...bstance 65 176 g m2 Substance 110 200 g m2 long grain index Card stock can be run from any tray Reduce set size if frequent paper jams or bindexer jams occur If collated unfinished another solution is...

Page 155: ...timum performance Removable stripe transparencies Do not load more than 50 removable stripe transparencies into trays 1 and 2 With the white stripe to the right place the transparencies on top of appr...

Page 156: ...irst page or a front cover to avoid finisher bin jams Load the window stock face up into a tray tray 1 or 2 is recommended with the top edge toward the front of the tray If running plastic covered win...

Page 157: ...ver 14 inches 356 mm The transfer assist mechanism is preset to optimize image transfer for the exact stock lengths of 11 inches 279 mm 11 7 inches 297 mm 13 inches 330 mm and 14 inches 356 mm Stock l...

Page 158: ...rotated by the Bypass Transport set the paper stock size required to fit within the limitations detailed in the following tables and as follows The diagonal dimension of the paper stock must be equal...

Page 159: ...s that are not listed in the above tables view the graph shown in figure 5 1 The graph can be used to determine which sizes of media can and cannot be rotated within the Bypass Transport 10 5 x 14 5 2...

Page 160: ...r than 18 0 inches 457 mm and therefore cannot be rotated Some common ISO sizes and US sizes are shown on the graph as examples Finisher satisfaction guides NOTE Production publisher configuration onl...

Page 161: ...ly curled paper Transparencies must contain some opaque sheets to avoid finisher jams Stock not defined here is included in the Using various stocks section in this guide Table 5 11 Stitcher satisfact...

Page 162: ...e 20 to 24 75 to 90 g m2 Substance 16 60 g m2 Without covers Avoid weights less than substance 16 60 g m2 or greater than substance 24 90 g m2 Consider stitching for weights outside these limits Weigh...

Page 163: ...aper Avoid the following Coated papers Drilled stock with reinforced edges Transparencies as inserts Excessively curled paper Never tear paper Stock not defined here is included in the Using various s...

Page 164: ...ield stacking registration problems Slightly curled paper Precut tabs cannot be sent to the top tray Do not use excessively curled paper Stock not defined here is included in the Using various stocks...

Page 165: ...vices available to customers There is also a description of commonly used consumable supplies and a supplies checklist Xerox support services Many services are provided in support of your printer This...

Page 166: ...the printer is installed The training includes hands on practice running basic jobs performing routine maintenance and solving problems Determine the number of operators you want to attend the initial...

Page 167: ...Supply Center weekdays between 7 30 a m and 6 00 p m Pacific Standard time If you prefer you may mail orders to the following address Xerox Corporation P O Box 25075 Santa Ana CA 92799 5075 To order...

Page 168: ...ins usage data During the last five working days of each month you need to review and transmit the data to Xerox for billing purposes Refer to the section on Billing in the Help on the DocuSP controll...

Page 169: ...8 5 x 14 inch Dual Purpose Colors Blue 3R3084 8 5 x 11 inch Dual Purpose Colors Green 3R3056 8 5 x 11 inch Dual Purpose Colors Green 3 hole 3R3072 8 5 x 14 inch Dual Purpose Colors Green 3R3088 8 5 x...

Page 170: ...Paper 3R2954 8 5 x 11 inch 10 Series Smooth 3R54 8 5 x 14 inch 10 Series Smooth 3R83 8 5 x 11 inch 4200 Dual Purpose reinforced 3 hole 3R2057 Image LX Laser Xerographic Paper White 8 5 x 11 inch 5000...

Page 171: ...ste Bottle 500K bottle 93K1393 HLC Developer Waste Container 800K bottle with 1 5 highlight color area coverage 604K24870 4 Black Developer Packaged 2 bottles per carton Developer effective life is de...

Page 172: ...Packaged 2 bottles per carton Effective life is approximately one carton per 500 000 pages 5R719 Fuser shield Consumption rate is approximately one bottle per 200 000 pages 8R4077 1 Fuser blend Consum...

Page 173: ...to help record the supplies and accessories you require the date on which the order should be placed and the actual date of the order Table 6 2 Supplies checklist Item Description Quantity Date of or...

Page 174: ...6 10 DocuTech 128 155 180 HighLight Color Operator Guide Service and supplies Item Description Quantity Date of order Date ordered...

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Xerox Docutech 128, Operator'S Manual

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