Xerox DocuPrint C6, User Manual

Page: 53 / 78

45
The printed document is blank
Cause Suggested Solution
There may be a problem with the
print head, printer cable, or your
PC.
Print a Test print by unplugging
the power cord from the rear of
the unit; then, while pressing the
Printer Control button, reinsert
the power cord into the back of
the unit and continue to hold the
Printer Control button until the
print head starts to move.
If the Test print is good, check
the printer cable or your PC.
If the Test print is blank, do one
or more of the following:
•
Remove, then reinstall the
print head.
•
Click the Cartridge <Clean>
button from the Maintenance
property page to clean and
restore the print head. Repeat
the process two times.
•
Remove print head, wipe print
head with a damp paper towel,
and then reinstall the print
head.