Xerox DocuPrint C6, User Manual

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iii
Customer Support
To resolve problems with your printer, follow the
suggestions that are provided in Chapter 4,
Troubleshooting the Printer.
If you are unable to solve a DocuPrint C6 problem using
this guide or the Printer Driver Online Help, do one of the
following:
•
Browse to:
http://WWW.XEROX.COM
•
Call the Xerox Customer Support Center at 1-800-
TEAM XRX (1-800-832-6979).
Call from a telephone near your PC and the printer. Make
sure that both your PC and your printer are turned on.
Before calling, make sure you have the following
information:
•
C6 serial number, which is located next to the parallel
port on the back of the printer.
•
C6 software version, which is specified on the About
property page.
•
Windows operating system version (Windows 95/98)
•
Amount of memory in your PC.
•
Information about the problem, including the steps
taken to create the problem, any error messages, and
the expected behavior.