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Microsoft Word Graphics

If a Word document contains a graphic object with a white background, and the background 
prints as black instead of white when you print the document using the PCL printer driver, 
select the object in Word and change the background from No Fill to White.

Microsoft PowerPoint 2003 on Windows 2000

When you print from PowerPoint 2003 on Windows 2000, you might see repeated images or 
images that are reduced in one dimension in the printed output. The output prints correctly if 
you print from Windows XP or from PowerPoint 2000.

Printing a job with Z-Fold/C-Fold from Microsoft Word

When you print a job with Z-Fold/C-Fold from Word, you must select an SEF (“short edge 
feed”) page size in Page Setup.

Printing N-up Layout jobs from Adobe Acrobat and Microsoft Word

When you print a job with the N-up Layout print option from Acrobat or Word, the page 
sizes are maintained but some pages may print blank or surrounded only by a line.

If you print a job with the N-up Layout option from Acrobat, clear the Choose Paper Source 
by PDF page size check box. The N-up job prints correctly, but the page sizes are not 
maintained.

Quark XPress Scaling causes images to disappear

The scaling option in Quark XPress 4.1 and 5.x likely causes images to disappear or “drop 
out” of the file. Furthermore, the scaling option in Quark XPress may not produce the same 
dimensions as the scaling option set in the Fiery Color Server printer driver. This defect is 
triggered when you combine scaling with certain page sizes (for example, SRA3 paper). 
To work around this problem, change the centering option in Quark XPress to Left edge and 
set the scaling percentage in Quark XPress, leaving the Fiery Color Server at 100%, or vice 
versa. If viable, you may also try changing the page size.

Quark XPress v5.0 and page layout

When using Quark XPress v5.0, you cannot use the page layout (N-up Layout) option in the 
Windows (PS and PCL) printer drivers. This is a limitation of the application’s PostScript 
driver. Currently, there is no workaround.

Visio 2003 and PCL printer driver

If you print from Visio 2003 using the PCL printer driver, select “Always use host fonts” on 
the Fonts tab of the printer driver.

Summary of Contents for DocuColor 242

Page 1: ...nd disable any virus protection software or pop up blocker on the client computer After installing upgrading or reinstalling software After installing upgrading or reinstalling your system software yo...

Page 2: ...s Microsoft Internet Explorer 7 x Mozilla Firefox 1 5 and later Client Utilities The EFI Utilities Command WorkStation Hot Folders Virtual Printers Fiery Remote Scan and ColorWise Pro Tools are fully...

Page 3: ...andard21 ps standard34 ps Copier Copier touch panel Keyboard Caps and Shift keys On the copier touch panel keyboard the Caps key and Shift key work in the same manner Both convert all characters to up...

Page 4: ...the copier s fuser Tray 8 Inserter may be used to insert blank sheets for the Slip Sheet Paper Source Transparency Interleave Source and the Mixed Media Insert Blank options Tray 8 Inserter may also...

Page 5: ...again enabled automatically To disable remote access to Web Services you must block Port 80 on the TCP IP Security page AppleTalk zones To set the AppleTalk zone you must first enable AppleTalk in Net...

Page 6: ...unity name a Login window appears To validate the changes enter Admin as the User Name and the Administrator password in Command WorkStation Disabling IPP printing IPP printing version 1 0 rfc 2566 ca...

Page 7: ...he blank default If you attempt to reset the Preshared key regardless of whether or not the IP Sec option is enabled you receive an error message of invalid entry for this field GSSAPI authentication...

Page 8: ...To create an SMB port in Windows 2000 XP you must first establish a connection to the Fiery Color Server by its IP address Choose Start and select Run At the prompt enter followed by the Fiery Color S...

Page 9: ...does not exit the browser To exit WebTools completely close the WebTools window and your browser Date Time Zones on Configuration page The selected time zones appear incorrectly on the Configuration...

Page 10: ...ettings List use the date and time on the Fiery Color Server The Error History Report uses the date and time on the copier except for error codes from the Fiery Color Server Time Server IP Name When y...

Page 11: ...ooled documents first 5 Clear the following option Enable advanced printing features 6 Click Apply to save your changes and click OK Job Monitor When you install a Windows printer driver Job Monitor i...

Page 12: ...er server Entering an IP address In the Properties dialog box pressing Enter after you type an IP address closes the dialog box To move between fields press Tab or use the mouse and fill in all option...

Page 13: ...ooklet If your booklet is larger than 60 pages and you choose folding and stapling the finisher will not staple it and will output the job in multiple sets of 5 folded sheets Imposition Reduction The...

Page 14: ...ge to appear blurry in which case make the following adjustments Select ColorWise Expert Settings and change the CMYK Profile from the default ISO Coated to the SWOP Coated profile Select ColorWise Ex...

Page 15: ...Before printing your job verify that the paper size selection in Document Setup and Page Setup are the same This resolves problems with the printed output such as image clipping and unintentional sca...

Page 16: ...follows to enable the Fiery Color Server to display the correct page size in messages 1 Open the file and choose Page Setup from the application s File menu 2 For Settings choose Page Attributes For...

Page 17: ...rint job do not select A5 LEF and B5 SEF as Page Size Finishing Options Stapler Mode and Punch Position Stapling and punching require that a finisher is installed on the copier The finisher type deter...

Page 18: ...F S S S S S S Letter LEF S S S S S S 8 5 x 13 SEF S S S S S S Legal SEF S S S S S S B4 SEF S S S S S S A3 SEF S S S S S S 11 x 17 SEF S S S S S S Letter Cover LEF S S S S S S A4 Cover LEF S S S S S S...

Page 19: ...P t S A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S P r S P l S P r S P l S P r Land...

Page 20: ...S S S S S S B4 SEF P t S S S S S P t S A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S...

Page 21: ...S S S Legal SEF S S S S S S B4 SEF P t A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S...

Page 22: ...nter Bottom Center Portrait B5 LEF S S S S S S S S S S A4 SEF S S S S S S S S S S A4 LEF S S S S S S S S S S Letter SEF S S S S S S S S S S Letter LEF S S S S S S S S S S 8 5 x 13 SEF S S S S S S S S...

Page 23: ...t S S 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S P r S P l S P r S P l S P r...

Page 24: ...t S P t S P t S S S P t S S P t S P t S S 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r...

Page 25: ...S B4 SEF P t S S S S A3 SEF P t S P t S P t S S S P t S P t 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P t S P t S S A4 Cover...

Page 26: ...ed Jobs list when the job is complete The Direct queue is not designed to save data to hard disk In most cases jobs sent to the Direct queue that require hard disk space for spooling such as PDF are r...

Page 27: ...Maker Booklet Maker and Page layout When you enable the Booklet Maker option the page layout option N up Layout must be set to 1 up If page layout is set to 2 up or greater the Booklet Maker option wi...

Page 28: ...t Face Up whereas thinner paper automatically prints Face Down To print Mixed Media jobs which use varying weights of paper you must select Face Up printer driver Finishing tab for the entire print jo...

Page 29: ...igured to use Attachments supported formats The supported file attachments for e mail printing are PostScript PRN Windows printer file PDF version 1 6 and TIFF version 6 JPEG and Microsoft Office docu...

Page 30: ...lug in does not support mixed page size jobs The Remote Scan TWAIN plug in does not support transferring mixed original size scan jobs to applications such as Adobe Photoshop However the Remote Scan a...

Page 31: ...SCII order If you add a new user defined template any templates listed after it are renumbered Scan to FTP not supported for all FTP servers Scan to FTP is not supported for all FTP servers If an FTP...

Page 32: ...emote Scan you can generate multiple JPEG files each of a single page In Remote Scan you can generate multiple JPEG files each of a single page Not supported TIFF Single Page Generates TIFF files that...

Page 33: ...u print more than one copy of a job the Activity Monitor reports that Copy 2 is printing and then Copy 2 Copy 3 Copy 4 and so on Although the Activity Monitor does not start counting with Copy 1 the c...

Page 34: ...n Macintosh Edition Alternatively you can use Command WorkStation on Windows to select the new profile because on Windows Command WorkStation uses Two Way Communication to get the new profile setting...

Page 35: ...nt measurement pages for ColorCal an instruction page also prints To ensure good results after calibration follow these instructions Calibration using the ES 1000 In ColorWise Pro Tools if you calibra...

Page 36: ...be com support techdocs 312730 html Adobe Acrobat and Mixed Media If you print a document in Acrobat on Windows and use the Mixed Media print option in the printer driver to insert a blank page before...

Page 37: ...ings Adobe PageMaker and Booklet Maker The Booklet Maker option is not supported for printing from PageMaker AutoCAD images in Microsoft PowerPoint If you copy and paste an AutoCAD image into a PowerP...

Page 38: ...rinting tab Microsoft Excel and Hole Punching If you select Hole Punching for an Excel document make sure that the document orientation is Portrait The default orientation of an Excel document is Land...

Page 39: ...ut option from Acrobat clear the Choose Paper Source by PDF page size check box The N up job prints correctly but the page sizes are not maintained Quark XPress Scaling causes images to disappear The...

Page 40: ...int job When printing Z Fold print jobs Offset Mode Finishing 2 must be set to Off NOTE There are no Constraint messages a k a Conflict panes for the Mac printer drivers When working with the Mac driv...

Page 41: ...ccessed via the Apple Filing Protocol AFP This does not occur if the files are in a network folder that is accessed via SMB To work around this set all submitted Hot Folders files with permissions to...

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