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File formats for downloading

Using Command WorkStation, you can import or download only files of the following 
formats to the Fiery Color Server: PostScript (PS), EPS, TIFF, PDF, PCL, PJL, and text. 
Downloading files of unsupported formats results in an error message or an unusable 
printout.

Incorrect display for FrameMaker jobs

When you print a job with multiple copies from Adobe FrameMaker, the number of copies 
shown in Command WorkStation on Windows platforms is incorrectly displayed as 1.

Recovering jobs after server interruption

If the Fiery Color Server is shut down, any job in the Print queue that has been RIPped but 
not printed is sent to the Hold queue. Any job that has not yet been RIPped remains in the 
Print queue.

Profile selections not updated on Mac OS X

On Mac OS X, if you download a profile using ColorWise Pro Tools, the new profile does not 
appear as a selection in the job properties in Command WorkStation, Macintosh Edition 
unless you quit and restart Command WorkStation, Macintosh Edition. Alternatively, you 
can use Command WorkStation on Windows to select the new profile, because on Windows, 
Command WorkStation uses Two-Way Communication to get the new profile setting.

Tray Alignment not supported on Mac OS

The Tray Alignment feature is not supported in Command WorkStation, Macintosh Edition. 
Tray Alignment is supported in Command WorkStation, Windows Edition.

Custom page size not supported on Mac OS

Creating a custom page size is not supported in Command WorkStation, Macintosh Edition. 
You can use the printer driver to specify a custom page size for a job.

Menu selections incorrectly enabled for processing job

In Command WorkStation, Macintosh Edition, it is possible to select Print and Hold or Print 
for a job that is already being processed. However, these menu selections are not supported.

Merging jobs with duplex printing

If you merge two jobs that have duplex printing, the orientation of each page in the job 
cannot be changed because you are merging the raster data. However, the page orientation 
that is correct for the individual jobs may not be correct for the merged job. Therefore, you 
might need to reorient one or more pages before merging the jobs. 

Summary of Contents for DocuColor 242

Page 1: ...nd disable any virus protection software or pop up blocker on the client computer After installing upgrading or reinstalling software After installing upgrading or reinstalling your system software yo...

Page 2: ...s Microsoft Internet Explorer 7 x Mozilla Firefox 1 5 and later Client Utilities The EFI Utilities Command WorkStation Hot Folders Virtual Printers Fiery Remote Scan and ColorWise Pro Tools are fully...

Page 3: ...andard21 ps standard34 ps Copier Copier touch panel Keyboard Caps and Shift keys On the copier touch panel keyboard the Caps key and Shift key work in the same manner Both convert all characters to up...

Page 4: ...the copier s fuser Tray 8 Inserter may be used to insert blank sheets for the Slip Sheet Paper Source Transparency Interleave Source and the Mixed Media Insert Blank options Tray 8 Inserter may also...

Page 5: ...again enabled automatically To disable remote access to Web Services you must block Port 80 on the TCP IP Security page AppleTalk zones To set the AppleTalk zone you must first enable AppleTalk in Net...

Page 6: ...unity name a Login window appears To validate the changes enter Admin as the User Name and the Administrator password in Command WorkStation Disabling IPP printing IPP printing version 1 0 rfc 2566 ca...

Page 7: ...he blank default If you attempt to reset the Preshared key regardless of whether or not the IP Sec option is enabled you receive an error message of invalid entry for this field GSSAPI authentication...

Page 8: ...To create an SMB port in Windows 2000 XP you must first establish a connection to the Fiery Color Server by its IP address Choose Start and select Run At the prompt enter followed by the Fiery Color S...

Page 9: ...does not exit the browser To exit WebTools completely close the WebTools window and your browser Date Time Zones on Configuration page The selected time zones appear incorrectly on the Configuration...

Page 10: ...ettings List use the date and time on the Fiery Color Server The Error History Report uses the date and time on the copier except for error codes from the Fiery Color Server Time Server IP Name When y...

Page 11: ...ooled documents first 5 Clear the following option Enable advanced printing features 6 Click Apply to save your changes and click OK Job Monitor When you install a Windows printer driver Job Monitor i...

Page 12: ...er server Entering an IP address In the Properties dialog box pressing Enter after you type an IP address closes the dialog box To move between fields press Tab or use the mouse and fill in all option...

Page 13: ...ooklet If your booklet is larger than 60 pages and you choose folding and stapling the finisher will not staple it and will output the job in multiple sets of 5 folded sheets Imposition Reduction The...

Page 14: ...ge to appear blurry in which case make the following adjustments Select ColorWise Expert Settings and change the CMYK Profile from the default ISO Coated to the SWOP Coated profile Select ColorWise Ex...

Page 15: ...Before printing your job verify that the paper size selection in Document Setup and Page Setup are the same This resolves problems with the printed output such as image clipping and unintentional sca...

Page 16: ...follows to enable the Fiery Color Server to display the correct page size in messages 1 Open the file and choose Page Setup from the application s File menu 2 For Settings choose Page Attributes For...

Page 17: ...rint job do not select A5 LEF and B5 SEF as Page Size Finishing Options Stapler Mode and Punch Position Stapling and punching require that a finisher is installed on the copier The finisher type deter...

Page 18: ...F S S S S S S Letter LEF S S S S S S 8 5 x 13 SEF S S S S S S Legal SEF S S S S S S B4 SEF S S S S S S A3 SEF S S S S S S 11 x 17 SEF S S S S S S Letter Cover LEF S S S S S S A4 Cover LEF S S S S S S...

Page 19: ...P t S A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S P r S P l S P r S P l S P r Land...

Page 20: ...S S S S S S B4 SEF P t S S S S S P t S A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S...

Page 21: ...S S S Legal SEF S S S S S S B4 SEF P t A3 SEF P t S P t S P t S S S P t S 11 x 17 SEF P t S P t S P t S S S P t S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S...

Page 22: ...nter Bottom Center Portrait B5 LEF S S S S S S S S S S A4 SEF S S S S S S S S S S A4 LEF S S S S S S S S S S Letter SEF S S S S S S S S S S Letter LEF S S S S S S S S S S 8 5 x 13 SEF S S S S S S S S...

Page 23: ...t S S 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r S P l S P r S P l S P r S P l S P r...

Page 24: ...t S P t S P t S S S P t S S P t S P t S S 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P l S P r S P l S P r A4 Cover LEF P l r...

Page 25: ...S B4 SEF P t S S S S A3 SEF P t S P t S P t S S S P t S P t 11 x 17 SEF P t S P t S P t S S S P t S S P t S P t S S Letter Cover LEF P l r S P l S P r S P l S P r S P l S P r S P t S P t S S A4 Cover...

Page 26: ...ed Jobs list when the job is complete The Direct queue is not designed to save data to hard disk In most cases jobs sent to the Direct queue that require hard disk space for spooling such as PDF are r...

Page 27: ...Maker Booklet Maker and Page layout When you enable the Booklet Maker option the page layout option N up Layout must be set to 1 up If page layout is set to 2 up or greater the Booklet Maker option wi...

Page 28: ...t Face Up whereas thinner paper automatically prints Face Down To print Mixed Media jobs which use varying weights of paper you must select Face Up printer driver Finishing tab for the entire print jo...

Page 29: ...igured to use Attachments supported formats The supported file attachments for e mail printing are PostScript PRN Windows printer file PDF version 1 6 and TIFF version 6 JPEG and Microsoft Office docu...

Page 30: ...lug in does not support mixed page size jobs The Remote Scan TWAIN plug in does not support transferring mixed original size scan jobs to applications such as Adobe Photoshop However the Remote Scan a...

Page 31: ...SCII order If you add a new user defined template any templates listed after it are renumbered Scan to FTP not supported for all FTP servers Scan to FTP is not supported for all FTP servers If an FTP...

Page 32: ...emote Scan you can generate multiple JPEG files each of a single page In Remote Scan you can generate multiple JPEG files each of a single page Not supported TIFF Single Page Generates TIFF files that...

Page 33: ...u print more than one copy of a job the Activity Monitor reports that Copy 2 is printing and then Copy 2 Copy 3 Copy 4 and so on Although the Activity Monitor does not start counting with Copy 1 the c...

Page 34: ...n Macintosh Edition Alternatively you can use Command WorkStation on Windows to select the new profile because on Windows Command WorkStation uses Two Way Communication to get the new profile setting...

Page 35: ...nt measurement pages for ColorCal an instruction page also prints To ensure good results after calibration follow these instructions Calibration using the ES 1000 In ColorWise Pro Tools if you calibra...

Page 36: ...be com support techdocs 312730 html Adobe Acrobat and Mixed Media If you print a document in Acrobat on Windows and use the Mixed Media print option in the printer driver to insert a blank page before...

Page 37: ...ings Adobe PageMaker and Booklet Maker The Booklet Maker option is not supported for printing from PageMaker AutoCAD images in Microsoft PowerPoint If you copy and paste an AutoCAD image into a PowerP...

Page 38: ...rinting tab Microsoft Excel and Hole Punching If you select Hole Punching for an Excel document make sure that the document orientation is Portrait The default orientation of an Excel document is Land...

Page 39: ...ut option from Acrobat clear the Choose Paper Source by PDF page size check box The N up job prints correctly but the page sizes are not maintained Quark XPress Scaling causes images to disappear The...

Page 40: ...int job When printing Z Fold print jobs Offset Mode Finishing 2 must be set to Off NOTE There are no Constraint messages a k a Conflict panes for the Mac printer drivers When working with the Mac driv...

Page 41: ...ccessed via the Apple Filing Protocol AFP This does not occur if the files are in a network folder that is accessed via SMB To work around this set all submitted Hot Folders files with permissions to...

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