Advanced Features and Troubleshooting Manual
50
Troubleshooting
Maintenance drawer (A) locked
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The maintenance drawer (labeled A) is locked because it contains hot ink that could
cause burns. You cannot remove the maintenance drawer until the ink has cooled.
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Close the front cover and wait at least five minutes for the ink to cool before removing
the maintenance drawer from the printer.
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Printing resumes when the maintenance drawer is unlocked and the cover is closed.
Maintenance drawer (A) missing
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If the maintenance drawer is not installed, open the front cover and install the
maintenance drawer (labeled A).
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If the maintenance drawer is already there, pull out the drawer, make sure that the
counter (orange piece labeled C2) is installed, and re-insert the maintenance drawer.
Maintenance kit low
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The Maintenance Kit is almost empty.
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Order a replacement Maintenance Kit since the Maintenance Kit will need replacing
soon. See the web site:
www.xerox.com/officeprinting/8200supplies
Maintenance kit empty
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The Maintenance Kit is depleted. Replace the Maintenance Kit to continue printing.
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If the message remains after you installed a new kit, make sure that the new counter
(the orange piece labeled C2) was correctly installed.
Maintenance kit service life low
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The 15-month service life will expire soon.
■
Order a replacement Maintenance Kit since the Maintenance Kit will need replacing
soon. See the web site:
www.xerox.com/officeprinting/8200supplies
Maintenance kit service life expired
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The 15-month service life has expired.
■
Replace the Maintenance Kit now to prevent print quality problems.
Printer error ##
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An error occurred that may not be user-correctable.
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Turn off the printer, wait at least 15 seconds, and then turn the printer back on.
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If the error is not cleared, write down the error number.
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Access interactive troubleshooting assistance with PhaserSMART from the
Technical Support
link on the
Troubleshooting
tab.
■
If you have access to the internet, look up the error number on the infoSMART
web page (see page 47) for possible corrective action.
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If the error persists, call Customer Support with the error number.