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Obtaining additional support
This section tells you where to obtain additional support for
FreeFlow applications.
X-PRESS FAX
You can obtain additional support documentation for FreeFlow
applications, including solutions to common work process
problems as well as hints and tips for enabling optimal use of the
equipment from Xerox C&TS Electronic Services.
Call X-PRESS at 1-800-979-9709 and request document
number 12300 to receive a complete index of the documented
solutions for FreeFlow applications, along with complete
instructions for using the X-PRESS fax system.
Xerox FAQ web site
Xerox provides a FAQ (Frequently Asked Questions) web site for
customers who have FreeFlow. To access the Xerox FAQ web
site:
1. Go to http://www.xerox.com from your web browser.
2. Search on the word “freeflow”.
3. Locate and select the appropriate FreeFlow application.
4. Select the [Support] link under the appropriate FreeFlow link.
5. Under the FAQ heading, select the desired topic link to
display the FAQ page for that topic.
