Xerox 6100BD - Phaser Color Laser Printer, System Manual

Page: 123 / 140

Troubleshooting
System Guide 8-15
ep_exception_log and ep_primary_log
These logs contain a list of faults. The ep_exception_log
contains a listing of all logged faults. The ep_primary_log
contains exceptions that are the primary cause of the
problem.
The format of these files is as follows:
Logging Module /t# Absolute Time /t#
Microseconds /t# Instance ID:Module TD /t#
Exception ID /t# Service Code
LPR logs
The following logs are important for troubleshooting problems
in mapping NPS and DocuSP:
•
LPR logs that contain information related to the LPR
gateway such as missing jobs or communications
problems.
Examples: /opt/XRXnps/log/XLP/Debug.Log
• JPM logs that contain information related to the Job Pool
Manager (JPM). The attribute set by the LPR Gateway
can be checked and verified by looking at this log: /opt/
XRXnps/log/JPM.Debug.Log.
Printing the accounting log
Print the Accounting log to gather information and recover
from various accounting problems. Either the entire
Accounting log or a portion of the log may be printed. This
can be completed on the DocuSP interface in the
[Administration] section.
LP/LPR and the ASCII job tickets
The following procedure is used to verify that the attributes
and options are correct:
1. Open a terminal and login as root
2. Enter: setenv LD_LIBRARY_PATH/opt/XRXnps/lib
3. Enter: [/home/rlech/bin]getAttrsTv
4. The program executes and lists valid options.