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Xerox Document Services Platform Series

Common Controller
System Guide

701P42230
Version 4.1
August, 2004

Summary of Contents for 6100BD - Phaser Color Laser Printer

Page 1: ...Xerox Document Services Platform Series Common Controller System Guide 701P42230 Version 4 1 August 2004...

Page 2: ...nd XEROX Canada Limited The Document Company the stylized X and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION A...

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Page 5: ...inter and job messages 1 8 AppleTalk gateway configuration 1 8 Queue server options 1 8 NetWare gateway configuration 1 8 LPD gateway configuration 1 9 Network configuration settings 1 9 IP configurat...

Page 6: ...ve 2 15 Resource Backup and Restore RBR utility 2 17 Procedure for backing up and restoring resources 2 17 Helpful hints for using RBR 2 18 Sample resource backup and restore scripts 2 19 Sample backu...

Page 7: ...ponsibilities 3 12 Customer responsibilities 3 12 Security tips 3 13 Configure for xrxuser 3 13 Document and backup 3 14 Online Help for security 3 14 4 Printing Printing workflow options 4 1 First In...

Page 8: ...g hints 4 17 5 Finishing Subset finishing 5 1 Creating jobs to use subset finishing 5 2 Subset offset Page Level Jog 5 2 PCL offset separator subset finishing command 5 3 PCL Offset Stacking 5 3 Using...

Page 9: ...ndeclared faults 8 2 SNMP problems 8 3 Client problems 8 4 Windows problems 8 4 Macintosh problems 8 4 DigiPath problems 8 4 GUI problems 8 5 Tape Client problems 8 5 Print quality problems 8 6 Font p...

Page 10: ...and Tips General 9 1 Disabling the Solaris 8 Screen Saver 9 1 Common Desktop Environment CDE Front Panel Removal and Workaround 9 1 Color Systems 9 2 Settings for enhanced color output 9 2 Color job p...

Page 11: ...BOOK TITLE NOT SET 7 Perform a trace 9 9 Export the trace file to floppy 9 9...

Page 12: ...8 BOOK TITLE NOT SET...

Page 13: ...Solaris and with basic UNIX commands This includes the use of text editors such as vi or textedit and the ability to maneuver within the Solaris environment To enable them to setup a customer site sy...

Page 14: ...ames of options you select are shown in square brackets for example OK and Cancel Notes are hints that help you perform a task or understand the text Notes are found in the following format NOTE This...

Page 15: ...have a wide range of network options available for configuration through DocuSP IP settings network speed and name service among others settings can be handled easily and quickly This section of the...

Page 16: ...ion may not be among the supported data sets on DocuSP When this occurs the SNMP client manager displays no value etc NOTE You can have more than one SNMP manager running at the same time Additional f...

Page 17: ...MIB files included for this version of the DocuSP software rfc1213 RFC1213 MIB MIB II specifically system ifNumbers at ip tcp icmp udp snmp rfc2790 rfc1514 HOST RESOURCES MIB XCMI rev 000817 rfc2790 i...

Page 18: ...X PRINTER EXT TC 16prtx XEROX PRINTER EXT MIB rfc1215 SNMP traps version 1 Additionally the following MIBs files are supported RFC 1213 MIB file The system Group The Interface Group The ip Group The i...

Page 19: ...The Job ID Group The Job Group The Attribute Group XCMI Host Extensions Device Information Group Device Detail Group XCMI Service Monitoring MIB Service Group for Print Copy and Scan Xerox General MIB...

Page 20: ...s that of the LUI the new feature allows the administrator to select a different locality or unit of measure for the SNMP gateway Remote SNMP clients can control the localization of text objects of sy...

Page 21: ...o window Printer operator The name of the printer operator String 0 127 empty Printer administrator The name of the printer administrator String 0 127 empty Printer administrator location The location...

Page 22: ...t displayed by the SNMP job managers AppleTalk gateway configuration In Gateways using the AppleTalk tab the administrator can enable of disable the protocol If the protocol is enabled the administrat...

Page 23: ...onfiguration using the IP Address tab the administrator can enable or disable IP If IP is enabled the administrator can adjust or change the following settings IP Address Host name Subnet mask Default...

Page 24: ...of the problems it solves is the need for manual updates to a database when information for particular clients is changed Domain Name Service DNS The DNS service maintains host names to IP Address map...

Page 25: ...guration the SM FTP tab allows the administrator to enable or disable filing using one of three different technologies 1 SMB the protocol behind WINS 2 FTP File Transfer Protocol 3 SFTP Secure File Tr...

Page 26: ...rm C cf n cycle from start location C disposition savemaskG4 llsaveformG4 4 Selectable halftone not including full color C halftone defaultHalftone l course lmediuem l fine l extrafine 5 Highlight col...

Page 27: ...requires The need to set a specific speed may occur if a switch is set to a particular speed and does not support automatic negotiation Under these conditions the full DocuSP controller may need to b...

Page 28: ...Gateway and Network Configuration 1 14 System Guide...

Page 29: ...stinct methods to restore the DocuSP software and configuration settings The System backup provides an image or copy of the hard disk and places this copy into a protected partition on the DocuSP hard...

Page 30: ...uch as queue setups custom security profiles network and gateway settings or paper stock or tray mappings It is not recommended that jobs be backed up using the Configuration Backup Use the Print Serv...

Page 31: ...e configuration settings for backup Software configuration information should be saved when the system has been installed and all queues and printers have been set up It should also be saved when any...

Page 32: ...nline Help for detailed procedures Restore Configuration The administrator should restore the configuration under the following circumstances To bring back site settings after a hardware failure For r...

Page 33: ...rox supplied Sun patches Customized links to directories Continuous Feed custom imposition files Continuous Feed custom print mark files Backup and Restore Tray Mapping Tray Mapping is considered a co...

Page 34: ...at a later time System Backup and Restore is useful for restoring the system quickly after the corruption of the software What older DocuSP tools do these options replace For Configuration Backup the...

Page 35: ...he XRXBackup partition on the DocuSP hard drive How long does the process take Depending upon the number and size of the items to be saved a configuration backup can be very short or very long A syste...

Page 36: ...contains the following files btt change_log txt dsp_backup_run dsp_dump dsp_restore dsperu_setup format ans response txt sdpart_skel txt DSPERU limitations The scripts on this diskette are still under...

Page 37: ...tor Xerox system analyst or service representative Initiate DSPERU backup Printer operator customer system administrator Xerox analyst or service representative Initiate DSPERU recovery Customer syste...

Page 38: ...initiating a backup 1 Ensure a blank tape cartridge has been inserted into the tape drive 2 Open a terminal window and logon as root 3 From the export home xrxusr directory enter ls to list all files...

Page 39: ...tem Any attempt to do this will invalidate the DocuSP license and a full reloading of software will be required to make the system operational If you have multiple printing systems it is recommended t...

Page 40: ...isplay this prompt press StopA IMPORTANT Insertion of the tape cartridges in the correct sequence is essential to successful recovery When the system requests additional tape cartridges be sure to ins...

Page 41: ...for estimating how a long a recovery will take However the normal amount of time required for recovery is approximately 3 times as long as backing up the system Examples 4mm Tape DocuSP 2 X system ve...

Page 42: ...e backup log is used to record backup activities It is saved in the export home xrxusr directory The first line of the backup log contains the system name and the time and date the backup was initiate...

Page 43: ...d power off the controller 2 Power off the tape drive 3 Ensure that the SCSI cable connecting the tape drive to the controller is securely connected If the tape drive is your systems only external SCS...

Page 44: ...w with two small buttons located on the back of the drive Press the buttons to change the value if necessary 3 Ensure that the tape inserted in the drive is a regular tape and not a cleaning tape 4 Po...

Page 45: ...resources ps fonts Color resources User TRCs user ICC profiles and the ccprof tv file which associates the ICC profiles with your stock database VIPP resources Customer VIPP files in the following dir...

Page 46: ...device ID of the tape drive There are several ways to verify the ID and operability of your tape drive If you have only one tape drive the ID is usually 0 If you have two tape drives each drive is ass...

Page 47: ...le A scrape would then be required to correct the problem Use the Backup and Restore Bridge tool delivered with your DocuSP software to perform the Stock Database Restore Sample resource backup and re...

Page 48: ...l XRXnps log Resource_BandR log file to view progress a opt XRXnps configuration media tv bak 44K Done Compressing export home xrxusr jbs wiggum_25_Jul_09 54 tar Please wait Done Your files have been...

Page 49: ...Please insert a QIC tape into QIC tape drive Press RETURN ENTER when ready Backing up current resources so that newer files will not be overwritten This may take some time Check var spool XRXnps log...

Page 50: ...me time Check var spool XRXnps log Resource_BandR log file to view progress Done Press RETURN ENTER to continue MAIN MENU Please enter your selection 1 Backup resources 2 Restore resources 3 EXIT Sele...

Page 51: ...e security of the DocuSP controller and the Solaris OS System supplied security profiles The four system supplied profiles are none low medium and high The following table describes the characteristic...

Page 52: ...ndow is password protected Environments requiring high security but with a need to integrate DigiPath Supports DigiPath workflow Anonymous FTP is ready only and restricted To enable telnet go to Setup...

Page 53: ...ault Profile that remains in effect until it is changed by the administrator Account management Any interaction between a user and the DocuSP is associated with a user account and is done via a logon...

Page 54: ...s in length Default user groups and user accounts DocuSP provides three default user groups Users Operators and System Administrators It also supplies four default user accounts User Operator SA and C...

Page 55: ...OTE For security reasons the root account password should be changed as soon as the Xerox service personnel have completed the installation The Xerox user name is the account from which the Xerox soft...

Page 56: ...ouble clicking on the user name in the User tab of Users and Groups Management Accessing DocuSP through ADS If DocuSP has been configured to join a Windows 2000 ADS domain users may log onto the print...

Page 57: ...he etc hosts equiv file to trust all known workstations by setting the last line in the file to a plus sign this latter option is a security risk It is not necessary for the user to have the following...

Page 58: ...igital certificates One option is Self signed certificate This is selected when no third party Certificate Authority is being used Another option is Signed Certificate from a Certificate Authority In...

Page 59: ...run with the s option to secure file permissions for Solaris files that were created at install time only Customer generated files are not affected NOTE When this command is run a file called var sad...

Page 60: ...nddconfig security tool is run For additional information view Suns document Solaris Operating Environment Network Settings for Security at http www sun com solutions blueprints 1200 network updt1 pd...

Page 61: ...e DocuSP controller etc hosts table are authorized to submit LP requests Answer y for yes to disable this printing option Remote shell internet service If you are using the legacy Xerox print command...

Page 62: ...applications that are not loaded by a DocuSP install will not be evaluated or included Only the version of a patch impacting security will be included If a security patch has a newer version that is n...

Page 63: ...t the customer change passwords from the default settings since the ultimate security of the printing system resides with the customer NOTE Please be aware that the Xerox Customer Support Personnel mu...

Page 64: ...If you are unfamiliar with the vi editor you can use the GUI based Text Editor program To launch the editor as root user in a terminal window login as root and enter the following usr openwin bin text...

Page 65: ...Security and Network Setup System Guide 3 15 http www cert org nav index_main html http www cve mitre org...

Page 66: ...Security and Network Setup 3 16 System Guide...

Page 67: ...nd other variables Typical applications include zip sorted work VI print for one direct mail and financial data Resource Based Scheduling which is the initial default option places jobs for which reso...

Page 68: ...anager Print Selected Proof Selected Print Now Selected When one of these print options is chosen a dialog box opens that presents the queue options Once the user selects the queue to send the job Doc...

Page 69: ...SP continues through the cycle ASCII and PCL printing utilities ASCII printing within various environments results in output that is not always formatted as desired Unfortunately there is no standard...

Page 70: ...sc 101A which denotes print on custom stock size HP printers generally respond to this command by imaging an area of 11 7 x 17 7 inches and then printing the image centered on whatever stock is suppli...

Page 71: ...be targeted to existing NPS customers both black and white and highlight color DocuSP now supports the following options NPS lp o and lpr c The lp lpr options are received by the LPR gateway and mappe...

Page 72: ...or scheme C hrc pictorial l presentation l colorToHighlight l automatic highlight mapping color C mc color 6 Hold job for manual release C hold 7 Selectable resolution C res l 300 l 600 l 8 Other C pc...

Page 73: ...lor DCS comments supported NOTE NPS options can be specified using lp o and lpr C from the command line Table 0 1 DCS Comments for Highlight Color DSC Comment Option Parameters Notes Beginning Feature...

Page 74: ...rt number assigned on the Socket Configuration Utility the socket port configured on the first port is always Port 1 and the second line is always Port 2 Both ports are set as VPS upon installation Sy...

Page 75: ...he GetTIFF and GetForm operators are encapsulated and do not affect the Graphics state parameters like color or font Additionally GetTIFF and GetForm execute the same sequence of calls that are involv...

Page 76: ...as now been implemented to directly process TIFF files for printing This improves the TIFF printing performance for certain types of files Decomposer level adjustments are also now available for the T...

Page 77: ...s Default none values must be supplied if the image data is organized into strips DocuSP supports single and multiple strip images X and Y Resolution Default none Values must be supplied for printing...

Page 78: ...anager and Job Properties To implement the VIPP Start feature perform the following 1 Copy the VIPP startup file into var spool XRXnps vipp and then restart DocuSP The file must exist in this director...

Page 79: ...sion of the job Fault Job This option aborts the save attempt If the new jobs name matches that of an existing job the system proceeds according to the users selection The job format PDF TIFF or other...

Page 80: ...ted per operator selection If the option is to save the Save Facility calls the Save Job Library to save the job in TIFF format NOTE If the product being used supports a scanner any image related to t...

Page 81: ...bs to CD For jobs saved to a CD R W the Save Facility calls the PM Library to copy or save the jobs However move job is not supported The user can specify CD RW as the Save Output Destination in the Q...

Page 82: ...obs Editing thumbnails For the DT100 120 family of products DocuSP enables the user to preview saved job in PDF TIFF PS or FRF file formats The Job Preview function allows the user to view both a thum...

Page 83: ...ocuPrint 90 only when running a job requiring more than one color size or weight of paper use the trays in a Tray 1 Tray 3 and then Tray 2 Tray 4 This sequence maintains optimal speed For example Tray...

Page 84: ...Printing 4 18 System Guide...

Page 85: ...or no finishing within the same job The ability to finish subsets independently is a critical feature for many variable data applications This product allows more than one type of finishing within a...

Page 86: ...is used to initiate offset behavior setpagedevice jog 0 The offset command is OFF setpagedevice jog 3 The offset command is ON A job with a multiple copy count with a jog 3 should force offsets betwe...

Page 87: ...xt Page Offset If the next page in the document is to be offset from the current page the PCL separator command must be placed at the end of the current page after any image items PCL Offset Stacking...

Page 88: ...ator to select and save tray mappings for recurring jobs or for jobs needing the same mapping From the Printer GUI the operator selects Save Settings The dialog box Save Settings enables the user to e...

Page 89: ...ents to back up and restore If a saved mapping contains more trays than the new system has the user will be notified but the operation will continue with only the supported trays programmed If the map...

Page 90: ...ing that can be mixed include stitching binding and unfinished The mixed stack can also include banner pages The stacker can hold between 12 and 18 subsets of different types of finishing in the stack...

Page 91: ...ype 1 and Type 3 fonts PCL scalable and bitmap fonts and TrueType fonts Fonts The most important thing to remember is that the font used to create a document must also be available to the DocuSP contr...

Page 92: ...ppletalk two way protocol to poll the printer and then download the massive character sets needed in these markets In the U S marketplace the typical font loading mechanism is to hard drive in Adminis...

Page 93: ...Carta CGBrn PropRoman Chicago ChuGothicBB Clarendon Bold Light CooperBlack Regular Italic ThirtyThreeBC ThirtyTwoBC Coronet Courier Courier Bold Oblique Bold Oblique Regular Eurostile Regular Bold Bo...

Page 94: ...ld Kursiv Bold Kursiv Regular Regular LetterGothic Regular Bold BoldSlanted Slanted Liithos Black Regular LubalinGraph Book BookOblique Demi DemiOblique MMMA PropRoman Marigold MaruGothic MidashiGO Mi...

Page 95: ...Univers Regular Bold BoldExt BoldExtObl BoldOblique Condensed CondensedBold CondensedBoldOblique CondensedOblique Extended Light LightOblique Oblique Wingdings Woodtype Ornaments Two XeroxLogoTypes Z...

Page 96: ...e considered temporary and are deleted from the DocuSP controller as soon as the job is printed ITCBookman Letter Gothic Letter Gothic Bold Italic LinePrinter Marigold Times New Regular Bold Bold Ital...

Page 97: ...nt policy should give you the specific information you need to request a special font Font substitution A document may require a font that is not available at the DocuSP controller and has not been do...

Page 98: ...Fonts 6 8 System Guide...

Page 99: ...is will protect data from being overwritten before the log runs out of space The export function is performed automatically and then the file is saved automatically to a designated directory The defau...

Page 100: ...ay through which the job was submitted RIP Interrupt Time Displays how long the job was suspended in the RIPing status if the job was interrupted by a Print Now job Version 4 0 This version is similar...

Page 101: ...han actual This is normally caused by the loss of job related data in the Accounting structure that could not be recovered For example Job Number Job Status etc Document Name The name of document or s...

Page 102: ...ical name for printer queue assigned at startup e g dp6135 6180 Printer Type This field will always be the type of printer Job Source Source of the job being submitted Channel Idle Time milliseconds S...

Page 103: ...r LCDS document submission Initial JDE JDE selection This is used in combo with the Initial JDL in the LCDS document submissions Records Read The number of records read from a record data stream DJDE...

Page 104: ...Greater than 345mm Wide Printed Total number of sheets printed for which the job was greater than 345 mm wide Total Sheets Printed Total number of sheets printed for the job including any banner or er...

Page 105: ...in Transparency Full Cut Tab Precut Tab Ordered Stock User defined Medium X Modulus Indicates number of parts supported by the form associated with this medium number X 1 10 Medium X Size Page size fo...

Page 106: ...exported and printed as part of the accounting log Account ID User ID Additional Account Information This field will accept up to 255 characters NOTE These attributes are support by IPP Reprint LP LP...

Page 107: ...read and the following Print Billing Report options are retained between restarts Queue name for printing the Billing Report Customer ID Machine ID serial number The printing information is pre loaded...

Page 108: ...ment printed Does not include Administration Pages Region 5 XCI Meter A Total impressions to an output destination including Administration Pages Region 6 FX Meter 1 Total impressions to an output des...

Page 109: ...e Customer Service Support Center phone number Your site representative can supply you with the telephone number for the Customer Service Support Center in your area The Xerox Welcome Center number is...

Page 110: ...be met All faulted jobs are displayed in the Faulted Jobs window Selecting Jobs Faults displays the Job Fault Clearance window Follow the instructions on the window to clear the job fault To avoid com...

Page 111: ...rator may ask the job submitters when they are experiencing problems with printing Process problems A process was followed incorrectly or unintentionally Productivity and performance The job takes an...

Page 112: ...on to the appropriate file server 3 Restart the Xerox Document Submission software at the client workstation Macintosh problems A job is submitted from a Macintosh client and the printer queues canno...

Page 113: ...e GUI opens with a black blank background and the label names of the modules do not appear correctly perform the following 1 Determine if the opt XRXnps XRXservui data locale locale resources director...

Page 114: ...y selecting Defaults Selecting Reset sets the Image Quality parameters to the most recently applied setting To determine the print quality problem and possibly fix the problem perform the following 1...

Page 115: ...erable system problems Determine which partition is full by opening a terminal window and perform the following 1 Telnet using another system into the controller and use the su 1 command to become the...

Page 116: ...erform the following 1 Hold the job 2 Resubmit the job to a draft PostScript printer to determine if the master is corrupted If the job prints without problems contact the Customer Support Center NOTE...

Page 117: ...blems If a problem exists with a PDL job the System Administrator can ask the job submitter specific questions to identify the problem Possible questions that may help are the following What printer d...

Page 118: ...error page list the error as Decomposition Task Failed to indicate that the tags and compression formats of this file are not supported What type of client and application were used to submit the fil...

Page 119: ...tor The following is the command that validates that the Editor is alive ps ef grep XRXuiEdit The administrator may be able to isolate the problem by monitoring the XRXuiEdit process operations and fo...

Page 120: ...essage is displayed which reads The missing password file has been recreated All current passwords are now valid Contact the system administrator to install operator and system administrator passwords...

Page 121: ...pe ps ae grep tiff_cdf 6 If problems still persist contact the Customer Support Center Problems when saving a job If a job was submitted from a client with a save destination but is not saved perform...

Page 122: ...of the file is as follows Logging Module t Absolute Time t Job ID t Message system_log The system_log contains information about general high level system events such as the initialization of software...

Page 123: ...problems Examples opt XRXnps log XLP Debug Log JPM logs that contain information related to the Job Pool Manager JPM The attribute set by the LPR Gateway can be checked and verified by looking at thi...

Page 124: ...ter 6 Type in your root password 7 Select Enter A symbol displays NOTE When entering text do so in lower case because UNIX is a case sensitive system 8 Type sync sync halt 9 Select Enter The system re...

Page 125: ...or backup existing PDL object files DISplay NODisplay Display or suppress XJDC messages PRInt NOPrint Generate JSL compilation listing always or only when errors warnings occur TRUncate NOTruncate Tr...

Page 126: ...ple configuration file is provided XJDC VM10 PDL Compiler REPLACE NODISPLAY PRINT TRUNCATE LABEL COMPILE SINGLEBYTE VM10 PAPERSIZE USLETTER DATE US PAGINATE 60 OUTPATH opt XRXnps resources lcds XJDC h...

Page 127: ...JSL file excluding path information The case of the file extension corresponds with the case of the file extension of the JSL source file Resource listing file filename rsc or filename RSC The filenam...

Page 128: ...e floppy Eject button to eject the floppy diskette Remote Services The DocuSP family will soon provide a host of remote services via DocuSP Remote Services Software There are several key components to...

Page 129: ...t Yes from the Scheme Confirmation window that opens The Power Saver screen is displayed 5 From the Current Power Saver Scheme pull down menu select Disable 6 Select OK and close the Terminal window C...

Page 130: ...the digital press gamut An additional way to improve color output is to use the profile overrides in Job Properties Color job processing efficiencies The time required to process a job can depend pri...

Page 131: ...ms being performed on the data before imaging printing Time required to print PDL This variable is influenced by the media being used and the paper path through the printer Whether the printing is fac...

Page 132: ...ally modify these parameters for their PS files Table 0 1 New Default Settings for PostScript Resolution 61XX Family Highlight Color DT100 120 DT75 90 Entry Color 6060 iGen3 300 X 300 VM 32 to 48 32 t...

Page 133: ...job with many pages to be RIPped and a large number of copies should be submitted at the end of the day if possible With the printer paused the job can then RIP over night The job then starts printing...

Page 134: ...nd plane and a small number of variable text or image overlays run very efficiently If the same job is constructed with the underlay constructed from several distinct objects which the DocuSP is asked...

Page 135: ...ty IQ adjustment The percent area coverage of the page that is amount of image text written on the page also effects the number of IQ adjustments that the printer makes A standard letter size page 8 5...

Page 136: ...job to be completely RIPed before the print engine is started up When the print engine starts it consumes pages at 60 ppm until all pages are printed 2 The user could pause the printer the green butt...

Page 137: ...f the file size is less than 1 44 MB go to Export the trace file to floppy Export the trace file to floppy To export the trace file to a floppy perform the following 1 Insert a blank formatted floppy...

Page 138: ...ity to set lpr to accept a copy count of 1 LCDS opt XRXnps bin setpapdbootswitch Sets Appletalk behavior for AdboePS8 6 foreground job problem if font list is large Both opt XRXnps bin setsetlineterm...

Page 139: ...e created with PS Level 3 Printer Driver using the SmoothSHading PostScript operator may exhibit Contours when printed on DocuSP Default is on and set to 1 Color opt XRXnps bin setonesideduplexat devi...

Page 140: ...opt XRXnps bin set6060streaming This option enables 6060 job streaming Option 0 Jobs are not streamed to 6060 fast Option 1 Jobs are streamed to 6060 slow 6060 Table 0 2 Utilities for DocuSP Software...

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