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Phaser 3300MFP Service Manual

3-5

Error Messages and Codes

Duplex Jam 1

Description

The 'Duplex Jam 1' message is displayed in the LCD window.

3. Paper is accordion jammed in fuser.

3. Remove the jammed paper after
disassembling the fuser: Clean the
surface of the pressure roller with dry
cloth.

■

Remove the toner dust on the rib.

■

Check the assemblage and

performance of the exit assembly.

Check and Cause

Solution

1. Paper can not operate a duplex sensor. 1. Replace the HVPS or Control Board.

2. Paper can not reach a duplex sensor
due to a paper jam in the duplex path.

2. A case that a paper jam occurs on
(A) after it is reversed: replace a 2nd exit
roller after checking its operation.

3. Duplex unit reaches end of life.

3. A case that a paper jam occurs on
(B) after it is reversed: replace a duplex
roller after checking its operation.

4. Replace Duplex unit.

Check and Cause

Solution

s3300mfp-070

Summary of Contents for 3300MFP - Phaser B/W Laser

Page 1: ...Phaser 3300MFP Multi Function Printer Phaser 3300MFP Service Manual ...

Page 2: ......

Page 3: ...ction Product Warning The following servicing instructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so ...

Page 4: ...m Xerox Corporation XEROX CentreWare Phaser PrintingScout and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour ColorSync EtherTalk Macintosh and Mac OS are trademarks of Apple Computer Inc in the United States and or other countries PCL ...

Page 5: ...sh a task A note can provide additional information related to a specific subject or add a comment on the results achieved through a previous action Caution A caution indicates an operating or maintenance procedure practice or condition that if not strictly observed results in damage to or destruction of equipment Warning A warning indicates an operating or maintenance procedure practice or condit...

Page 6: ...r in the printer Use caution to avoid personal injury Warning Use caution to avoid personal injury Use caution or draws attention to a particular component Refer to the manual s for information Do not touch the OPC Drum Do not expose the item to sunlight Do not tilt the Print Cartridge Do not expose item to high temperature Recycle the item 35 C 95 F 0 C 32 F ...

Page 7: ...f the product loses its ground connection contact with conductive parts may cause an electrical shock A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation Disconnecting Power Warning Turning the power Off using the power switch does not completely de energize the printer You must also disconnect the power cord from the printer s Alterna...

Page 8: ...pplying power to the unit under test to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive surface If the anti static bag is conductive you may ground the bag and use it as a conductive surface Do not use freon propelled chemicals These can generate electrical charges sufficient to damage some devices Do not remove a replacem...

Page 9: ...tilated area Warning Labels Read and obey all posted warning labels Throughout the printer warning labels are displayed on potentially dangerous components As you service the printer check to make certain that all warning labels remain in place Safety Interlocks Make sure all covers are in place and all Interlock Switches are functioning correctly after you have completed a printer service call If...

Page 10: ...r various state and local laws it may be illegal to dispose of the cartridge into the municipal waste Check with the local waste officials for details on recycling options or the proper disposal procedures Fuses Warning Do not install a Fuse of a different type or rating Installing the wrong type or rating of Fuse can cause overheating and a risk of fire Part Replacement Only use genuine Xerox app...

Page 11: ...ructed to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate the Drive Assemblies Rollers and Gears Warning Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running Servicing Fuser Components Warning This printer uses heat to fuse the toner image to paper The Fuser is VER...

Page 12: ...y lifting and handling techniques when moving the printer Always move the printer separately from Tray 2 When shipping the printer repack the printer using the original packing material and boxes or a Xerox packaging kit Instructions for repacking the printer are included in the kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox servic...

Page 13: ...re is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiver device being interfered with Increase the s...

Page 14: ...angerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox December 15 2004 Council Directive 2004 108 EC as amended Approximation of the laws of the member states related to electromagnetic compatibility December 12 2006 Council Direc...

Page 15: ...troubleshooting procedures for error messages and jam error codes displayed on the Control Panel display or on the CWIS status page Section 4 General Troubleshooting This section explains the operation of Tech Mode and includes troubleshooting methods for situations where an error indicator is not available Section 5 Print Quality Troubleshooting This section focuses on techniques to correct image...

Page 16: ...xiv Phaser 3300MFP Service Manual ...

Page 17: ... Specifications 1 15 Fax Specifications 1 15 Network Specifications 1 17 Paper Handling Specifications 1 17 Print Cartridge Specifications 1 18 CentreWare IS 1 19 Accessing CentreWare IS 1 19 2 Theory of Operation Phaser 3300MFP Operational Overview 2 2 Summary 2 2 Paper Path 2 3 Engine H W 2 3 Assembly Description 2 5 Mechanical Parts Specifications 2 12 Frame 2 12 Feeding Part 2 12 Transfer Asse...

Page 18: ... 8 Multi Feeding 4 8 Paper rolled in the fuser 4 8 Paper rolled in the OPC 4 9 Defective ADF 4 9 Printing Problems Malfunction 4 10 Defective Operation LCD WINDOW Display 4 10 Defective LCD Operation 4 10 Fuser Gear not functioning due to melting 4 10 Paper Empty 4 10 Paper Empty without indication 4 11 Door Open 4 11 No Beep when the Door is open 4 11 Defective Motor operation 4 11 No Power 4 12 ...

Page 19: ...hecklist Before Troubleshooting Print Quality 5 4 Checking the Printer Condition 5 4 Checklist Before Troubleshooting Image Quality 5 5 Print Quality Specifications 5 7 Operating Environment 5 7 Quality Paper 5 7 Paper Condition 5 7 Printer Condition 5 7 Print Quality Troubleshooting 5 8 Print Quality Defect Definitions 5 8 Repeating Defect Measurement 5 9 Vertical Black Line and Band 5 10 Vertica...

Page 20: ... in the Disassembly Text 8 5 Maintenance Items and Consumables 8 6 ADF Pickup Assembly PL 13 0 4 8 6 ADF Rubber Pad PL 13 0 3 2 8 7 Transfer Roller 8 8 Pick Up Roller PL3 0 3 9 8 9 Fuser Assembly PL3 0 61 8 10 Tray Holder Pad PL15 0 4 8 16 Print Cartridge PL1 0 16 8 18 Covers 8 19 Upper Cover Left Right PL2 0 7 2 0 8 8 19 Front Cover 8 21 MP Tray Assembly 8 23 Rear Cover PL5 1 0 8 24 Face Up Cover...

Page 21: ...ist 2 0 Cover Assembly 9 8 Parts List 3 0 Middle Cover Assembly 9 10 Parts List 4 0 Front Cover 9 11 Parts List 5 0 Rear Cover Assembly 9 12 Parts List 6 0 Frame 9 13 Parts List 7 0 Fuser Drive Assembly 9 17 Parts List 8 0 Main Drive Assembly 9 18 Parts List 9 0 MP Assembly 9 19 Parts List 10 0 Scan Assembly 9 21 Parts List 11 0 Platen Assembly 9 22 Parts List 12 0 Cover Platen Assembly 9 25 Parts...

Page 22: ...Board to Main and Flat Motors Clutches Sensors Laser Interlock 10 10 Control Board to HVPS CRUM Paper Empty Sensor 10 11 Control Board to Opt Tray Control Panel ADF Board 10 12 Control Board to Modem Board USB Host Board 10 13 SMPS to HVPS HVPS to Connection Board Motors Fans 10 14 Control Board to Fuser CCD 10 15 A Appendix Phaser 3300MFP Menu Map A 2 Acronyms and Abbreviations A 3 ...

Page 23: ...1 Chapter General Information In this chapter Printer Introduction and Overview Printer Configuration Parts of the Printer Printer Options Maintenance Items Consumables Specifications CentreWare IS ...

Page 24: ...y media card stock and envelopes The Output Tray holds 150 sheets facedown The Face up Tray holds 1 sheet and is used when printing or copying on specialty media and heavy stock The printer options add memory media capacity and functionality Memory upgrades are available to increase from 96 MB standard RAM up to 320 MB maximum A 250 Sheet Feeder Tray 2 is available as an option Technical Support I...

Page 25: ...pm A4 600 dpi Duplex ipm 21ipm Ltr 19ipm A4 600dpi Printer Resolutions dpi Normal 600 x600 Best 1 200 x 1 200 Fonts PostScript 3 Fonts Standard PCL6 Fonts Standard Interface USB 2 0 Hi Speed Standard Ethernet Interface 10 100 Base TX Wired Network Protocol SPX IPX TCP IP EtherTalk SNMP HTTP 1 1 Wireless Network Protocol N A Tray Multi purpose Tray 50 Sheet Standard Tray 1 250 Sheet Standard Tray 2...

Page 26: ... width guides 11 Optional tray 2 3 Document input tray 12 Multi purpose tray 4 Scanner lid 13 Output support 5 Document output tray 14 USB memory port 6 Control panel 15 Multi purpose tray extension 7 Output tray 16 Multi purpose tray paper width guides 8 Front cover 17 Scanner glass 9 Paper level indicator 18 Print cartridge s3300mfp 183 ...

Page 27: ...Information Rear View 1 Control Board Cover 6 Extension telephone socket EXT 2 Network port 7 Duplex unit 3 USB port 8 Power receptacle 4 Optional tray 2 cable connector 9 Power switch 5 Telephone line socket LINE 10 Rear cover s3300mfp 184 5 6 ...

Page 28: ...AN The Phaser 3300MFP can be used with a wired LAN LED State Printer State Active LED Random Blink Normal NPC Normal packet receive Active LED Regular Blink Normal NPC No Packet Active LED Off On Maintenance NPC Initial Error Link LED On Link LED On Normally linked Link LED Off Link LED Off Link Error s3300mfp 152 RJ 45 Jack Link LED Green Active LED Orange s3250 004 ...

Page 29: ...Memory device when it is inserted into the USB memory port on the front of your machine 6 Fax Activates Fax mode 18 Duplex Allows you to print documents on both sides of the paper 7 Copy Activates Copy mode 19 Toner Saver Allows you to save on toner by using less toner in printing 8 Scan Activates Scan mode 20 Number keypad dials a number or enters alphanumeric characters 9 Display Shows the curre...

Page 30: ...s up to 256 MB for a maximum of 320 MB Memory modules must meet the following characteristics 200 Pin DDR2 DIMM 8 chip type Unbuffered Non parity The printer s Configuration page lists the amount of RAM installed in the printer Optional 250 Sheet Feeder Tray 2 The Optional 250 Sheet Feeder increases the input capacity of the printer and can be attached to the printer underneath Tray 1 The Optional...

Page 31: ...idge used in the printer The Print Cartridge has a CRUM Customer Replaceable Unit Meter to record the usage information A CRUM counts the amount of remaining toner When toner empty is detected Life End status will be sent to indicate toner empty Life ratings are based on A4 Letter sheets at 5 coverage Component Replacement Cycle ADF Rubber Pad 20 000 Pages ADF Roller 60 000 Pages Pick up Roller 15...

Page 32: ...tridge 15 7kg Gross Weight with package 21 7kg LCD 16 2 Char Export common w o backlight I O Interface IEEE 1284 USB 2 0 Ethernet 10 100 base Tx Embedded type MPU CHORUSm 300MHz System Bus 100MHz Power Consumption Printing Operation Less than 520W Sleep Mode Less than 30W Power Switch Yes Power Supply Input Voltage Low Voltage 110 127VAC High Voltage 220 240VAC Input Frequency 50 60Hz 3Hz Noise Pr...

Page 33: ... Transfer Roller 70 000 Pages Fuser Unit 80 000 Pages ADF Roller 60 000 Pages Device Memory Standard Max 96MB 320MB Std Max Standard memory is 64MB 32MB expansion Max memory is 64MB 256MB Type SDRAM Expand Memory Slot Type SDRAM DIMM Expand Memory specification would be defined separate note Compression Technology YES Characteristic Specification Remarks ...

Page 34: ...tion Normal Up to 1200dpi Effective Output Addressable 1200x1200dpi Toner Save Yes Memory 16MB FPOT From Stand by Less than 8 5 sec From Ready Duplex Print Yes Printable Area 208 x 273 mm Letter Halftone Gray Scale 256 levels Characteristic Specification Remarks Scan Method Color CCD Scan Speed through ADF Linearity Approx 15sec USB 2 0 Gray Approx 20sec USB 2 0 Color Approx 30sec USB 2 0 Scan Spe...

Page 35: ...300dpi Photo 600x300dpi Other N A FOOT Stand by Less than 8 5 sec From Ready From Cold Status Less than 31 5 seconds Copy Speed Letter SDMC at all mode 30cpm Ltr 28cpm A4 SDMC Single Document Multiple Copy MDMC at mode 20cpm A4 MDMC Multi all document Multiple Copy Resolution Scan 600x300dpi 600 600dpi Print 600 600dpi Zoom Range 25 to 400 for Platen 25 to 100 for ADF Number of Copies 1 99 Preset ...

Page 36: ...large No of Copies Special Copy N up copy 2 up 4 up ADF only Special Copy Auto Fit Copy Yes Platen only Special Copy AID Copy Yes Platen only Copy 2 side printed original document into one page ex ID Card Copy Special Copy Clone Yes Platen only Poster Yes Platen only Characteristic Specification Remarks ...

Page 37: ...Selectable in Tech mode Pause Yes Auto Redial Yes Last Number Redial Yes Distinctive Ring Yes Caller ID No External Phone Interface Yes Report List Print out Tx Rx Journal Yes Confirmation Yes Help List No Auto Dial List Yes System Data List List all user setting Sound Control Ring Volume Yes Off Low MED HIGH Key Volume Yes On Off Alarm Volume Yes On Off Speaker Yes On Off Characteristic Specifica...

Page 38: ... 21ppm LTR Std mode Receive Mode Fax TEL Ans Fax DRPD Memory Capacity 8MB Optional No Max locations to store to 1 Group Dial 229 locations Fax Forward Yes On Off both Sent and Received Broadcasting up to 239 locations Cover page No Delayed fax Yes Tx only Memory RX Yes Voice Request No Functions TTI Yes RTI Yes Polling No Earth Recall No Auto Reduction Yes On Off F W Remote Yes Junk Fax barrier Ye...

Page 39: ...ional Cassette 250sheets Output Capacity Face Down 150Sheets 20lb Face Up 1Sheet Output Control Face Up Down controlled manually by opening rear cover Paper Size Main Tray A4 A5 Letter Legal Executive Folio Oficio ISO B5 JIS B5 MP Tray A4 A5 A6 Letter Legal Folio Oficio Executive ISO B5 JIS B5 3 x5 Monarch No 10 DL C5 C6 Paper Weight Main Tray 16 24lb 60 to 90g m2 MP Tray 16 43 lb Paper Path Stand...

Page 40: ...ion Print Cartridge Specifications Characteristic Specification Toner Type One Piece Type Print Cartridge Toner Life Initial 4Kpages ISO 19752 Standard Test Pattern running Standard 4Kpages High yield 8K pages Toner Level Sensor No Toner Count Yes CRUM ...

Page 41: ...e is displayed 4 Various types of information are located under different categories Status Provides General Status information of the printer Print Prints the Printer or Network Configuration pages and provides a way to download firmware to the machine Properties Provides general information about the machine and a way to change settings including General Protocol Fax E mail FTP Setup SMB Setup W...

Page 42: ...1 20 Phaser 3300MFP Service Manual General Information The Index button provides links to specific topics in CWIS and a site map for rapid navigation through the CWIS site ...

Page 43: ...2 Chapter Theory of Operation In this chapter Phaser 3300MFP Operational Overview Mechanical Parts Specifications Engine F W S W Descriptions ...

Page 44: ...by flash memory within system program and to control whole system Main function block Completely Integrated System for Embedded Applications PVC Dual Single Beam LVDS Pad VDO HSYNC Support A3 1200 dpi multi pass color HPVC Dual Single Beam LVDS Pad VDO HSYNC Support A4 600 dpi multi pass color DMA 6 Channels if not use CIP4e 4ch is available for external DMA If CIP4E used a4 DMA channel use 2ch av...

Page 45: ... empty the CPU sends a Paper Empty message to the Control Panel display MPT Sensing By operation of Actuator on the frame MP Sensor Photo interrupter on the HVPS reports to the CPU whether is present or not If paper is present in the MPT it is fed into the machine Scanner Engine Exit Roller Exit Roller Pickup Roller Feed Roller Feed Roller Duplex OPC ADF Roller Pickup Roller Heat Roller Pressure R...

Page 46: ...ported Cover Open Sensing The Cover open sensor is located on the HVPS After the front cover is opened 24VS DC fan Solenoid Main Motor Polygon motor part of LSU and HVPS which is supplied to the each unit is cut off The cover open sensing is operated by the D23 of CPU In case the red will be ON for informing the facts to user DC FAN SOLENOID Driving The DC Fans are driven by transistor and control...

Page 47: ...Feed Section Paper Tray Feed Method Universal Cassette Type Feed Standard Center Loading Capacity Cassette 250 Sheets 75 g m2 20 lb Standard Paper Multi purpose Tray Feeding method Multi purpose tray MPT Capacity 50 sheets 75 g m2 20 lb Standard Paper s3300mfp 145 s3300mfp 146 ...

Page 48: ...2 6 Phaser 3300MFP Service Manual Theory of Operation Transfer Assembly In Warranty Life time Within 70 000 sheets printing s3300mfp 147 ...

Page 49: ...r Assembly The MAIN Motor assembly drives the Cassette MPT and Print Cartridge The EXIT Motor assembly drives the fuser exit roller and the initial duplex feeding The DUPLEX Motor assembly drives the duplex feeder Main Motor Duplex Motor Exit Motor s3300mfp 148 ...

Page 50: ...nual Theory of Operation Fuser Assembly Fusing Type Halogen Lamp R2 Heat Roller 28 3 with 0 1 Crown Pressure Roller Electrically conductive Thermistor Temperature Detecting Sensor Thermostat Overheat Protection Device s3300mfp 149 ...

Page 51: ...and then Hsync is generated When the rotation of polygon motor is steady it is time of LSU ready status for printing If either of two condition is not satisfied LSU error is expected Scanner ADF Scanning Method Color CCD 600 x 1200 dpi Scan speed SDMP 28 cpm MDSP 20 cpm Trouble Failure Analysis Polygon Motor Error No steady rotation of Polygon Motor Hsync Error In spite of steady rotation of Polyg...

Page 52: ...y the cleaning blade Waste toner Room for the recycled toner No shutter for protecting the OPC Drum 1 35KV s3300mfp 151 Laser Scanning Unit LSU Charging Roller Cleaning Blade Transfer Roller Developing Roller Supply Roller Cleaning Roller OPC Drum Doctor Blade Pre Transfer Lamp PTL Max 4 2kV VDC 380V 200V ...

Page 53: ...11 Theory of Operation Duplex Unit Duplex printing function as factory option Available Paper Letter Oficio Legal Folio and A4 Optional Tray SCF For customer convenience in managing paper Capacity 250 sheets s3300mfp 152 s3300mfp 154 ...

Page 54: ...ssette Friction Pad Type MP Friction Pad Type Driver Type Driving by Gearing from Main Motor Pickup Roller Driver Solenoid Pickup Roller Rubber Material EPDM IR μ 1 6 or more Pickup Velocity 217 27 mm sec Process 179 7 mm sec Paper detecting Sensor Photo Sensor Paper Size Sensor None Paper Separating Pad Material NBB 52 C μ 0 8 1 2 Separating Pad Pressure 190 gf Pickup Roller RPM 139 71 RPM Feedin...

Page 55: ...Ni Coating Life Span Print over 70 000 sheets in 15 30 C Driver Assembly Motor Spec BLDC φ 62 PM φ 55 Motor 2 2 Bipolar PM φ 42 Motor 2 2 Bipolar Pull Out Torque BLDC φ 62 1500 gf cm based on actual value or more 1342 4 rpm 1 8 A PM φ 55 1490 gf cm based on actual value or more 711 pps 0 9 A PM φ 42 240 gf cm based on actual value or more 1850 pps 0 6 A TORQUE MARGIN Tp o VTsys BLDC φ 62 Motor 150...

Page 56: ...σ 0 022 or less in Vision System Orthogonality SPEC 1 0 mm or less Acoustic Noise Warming Up 49 dB or less Printing 54 dB or less Copying 55 dB or less Stand by 39 dB or less Fuser The fuser consists of the halogen lamp Heat Roller Pressure Roller Thermistor and Thermostat It fuses the toner to the paper with pressure and a heat to complete the printing job Halogen Lamp Voltage 120 V 115 5 220 V 2...

Page 57: ...h 254 mm Valid length 224 mm OD ϕ 28 3 0 05 Coating incl Crown 0 05 0 15 Material AL AL5052 PFA Coating Thickness 0 9 mm Coating Material PFA 100 Coating Thickness 20 um Thickness after abrasion GND Type H R Bearing Grounding type By SECC Fuser lower frame Pressure Roller Shaft Length 251 3 mm Material STKM Thickness 6 12 RUBBER portion Rubber Material Silicon Rubber Tubing Type 032 25 Length 226 ...

Page 58: ...ed as the paper feeding speed It creates the HSYNC signal and sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror and the engine detects the HSYNC signal to arrange the vertical line of the image on the paper After detecting the HSYNC signal the image data is sent to the LSU to arrange the its margin on the paper Each facet of the polygon mirror scans a sing...

Page 59: ...x 6 0 sec time to stable rotational speed Mirror Facet number 4 faces Inner diameter ϕ14 14 mm Jitter LF Max 0 030 within image height of 105 105 mm range RF Max 0 020 Motor Driver Supply voltage 24 V 10 application voltage to the driving circuit of polygon motor Starting current Max 2 0 A required current for acceleration Running current Max 1 0 A required current to stable rotational speed Scann...

Page 60: ...RUM CRU Monitor OPC Cleaning Collect the toner by using cleaning blade FILM OPC Handling of wasted toner Collect the wasted toner in the cleaning frame by using cleaning blade OPC Drum Protecting Shutter None Classifying device for print cartridge ID is classified by interruption of the frame channel Developing Roller Rotary Speed 203 06 mm sec Roller Bias 220 V 400 20 V Control Type Bias PWM Cont...

Page 61: ... by based on Conexant DAA Data Access Arrangement Solution and is roughly composed of two kinds Chip Solution CX86710 SFX336 Existing Modem Chip which adds SSD System Side Device for interfacing between LSD and DIB of FM 336 Plus Core CX20493 LSD LIU Line Interface Unit Chip which is controlled by SSD and satisfies each PSTN Requirements by modulating internal Configuration with connecting Tel Lin...

Page 62: ... bit deletion ITU CRC 16 or CRC 32 check sum error detection FSK flag pattern detection during high speed receiving Tone modes and features Programmable single or dual tone generation DTMF receiver Tone detection with three programmable tone detectors Receive dynamic range 0 dBm to 43 dBm for V 17 V 29 V 27 ter and V 21 Channel 2 9 dBm to 43 dBm for V 34 half duplex Digital speaker output to monit...

Page 63: ...Level to LSD by Coil Turns Ratio 1 1 16 Clock Clock is supplied by transformer from SSD to LSD and there is PWROUT to adjust output impedance of Clock Out Driver is inside SSD and CLKSHIGH Resistor to adjust duty of HLPWR Resistor and Clock Clock from SSD to LSD has Differential structure of 180 phase difference for Noise Robustness DIB Data transfer Data from SSD to LSD by Transformer and also tr...

Page 64: ...tate Characteristic 1 DC Resistance a DP Dial Mode Direct Current 30 mA 50 300 ohm b DTMF Dial Mode Direct Current 20 mA 50 540 ohm 2 Ring Sensitivity a Ring detection Voltage 40 Vrms 150 Vrms condition Current 25 mA Frequency 15 Hz product Margin 30 Vrms 150 Vrms b Ring detection Frequency 15 3 Hz 68 Hz condition Voltage 45 Vrms Current 25 mA product Margin 15 Hz 70 Hz c Ring detection Current 20...

Page 65: ...r Scan Image Control Specification a Minimum Scan Line Time 0 7062 ms b Scan Resolution Max 600 DPI c Scan Width 216 mm d Main function Internal 12 bit ADC White Shading Correction Gamma Correction CCD Interface 256 Gray Scale 2 CCD Operating Part CCD Image sensor use 5V and Inverter uses 24V CCD Maximum Operating Frequency 10 MHz CCD Line time 0 7062 ms White Data output Voltage 0 7 V 0 5 V Mono ...

Page 66: ...drive current drive and fan drive The signals from the paper feed jam sensor and paper empty sensor are direct inputs to the Control Board Printing Method Laser based Electro photography Supported Operating Systems Windows 2000 XP 32 64bits Vista 32 64bits 2003 Server 32 64bits Mac OS 10 3 and above Various Linux OS via USB interface only including Red Hat 8 9 Fedora Core 1 4 Mandrake 9 2 10 1 and...

Page 67: ...ingle Beam LVDS Pad VDO HSYNC Support A4 600 dpi multi pass color PVC Dual Single Beam LVDS Pad VDO HSYNC Support A3 1200 dpi multi pass color UART 5 Channels Channel 0 supports DMA interrupt Operation INTERRUPT 6 External Interrupts 26 Internal Interrupts TIMER 6 System Timers CIP4e 300 400 600 1200 dpi CIS CCD image sensor interface Color Mono grey image Binary image scan support 600 dpi Color M...

Page 68: ...Bus Interface Ethernet AMBA Bus Test JTAG ARM920T I O cache 16KB 16KB External DMA Controller up to BCH CIP4E Codec_DMA Clock Reset Generator 2 PLL RTC UART SCH Engine Controller LSU I F Pulse Width Modulator Motor Controller ADC DAC I2C Controller Misc BIST Controller Engine Comm I F Interrupt CTRL Time Control Unit SCH System Bus Arbiter SFR Bus Dual Single Beam HPVC Dual Beam PVC CIP4E IP_DMA S...

Page 69: ...DF SDMP 30 cpm Letter ADF MDSP 20 cpm A4 Text or Text Photo 10 cpm A4 Photo Reduce Enlarge Platen 25 400 1 increments ADF 25 100 1 increments Non printable Area 4 mm Top Bottom and each Side Copy Count Pagecountdisplayedon LCD during copy operation 1 to 199 Copy Modes Text Text Photo Photo Fixed R E Setting 100 Auto fit 2 4 Up Darkness Control 3 levels First Copy Output Time FCOT Platen 8 5 sec 60...

Page 70: ...e Rising Time 100 ms Max Output Voltage Falling Time 100 ms Max Fluctuating transfer voltage with environmental various 650 V Duty 10 5 KV Duty 90 Environment Recognition Control Method The THV PWM ACTIVE is transfer active signal It detects the resistance by recognizing the voltage value F B while permits the environmental recognition voltage Output Voltage Control Method Transfer Output Voltage ...

Page 71: ...ut Voltage Falling Time 50 ms Max Output Loading range 10 ΜΩ 1000 ΜΩ Output Control Signal BIAS PWM the CPU is HV output when PWM is low 2 SMPS Switching Mode Power Supply It is the power source of entire system It is assembled by an independent module so it is possible to use for common use It is mounted at the side of the set It consists of the SMPS part which supplies the DC power for driving t...

Page 72: ...PIN CON35VPIN 11 13 15GND PIN 12 14 16 CON324VPIN 3 5 7 9GND PIN 4 6 8 10 3 Rated Output 5 V 5 4 75 5 25 V 24 V 10 21 6 26 4 V 4 Max Output Current 3 A 4 4 A 5 Peak Loading Current 3 6 A 5 3 A 1 ms 6 RIPPLE NOISE Voltage 100 m Vp p Under 500 m Vp p 7 Maximum output 15 W 105 6 W 8 Peak output 18 W 127 2 W 1 ms 9 Protection for loading shortage and overflowing current Shut down or Fuse Protection Sh...

Page 73: ...r 60 A PEAK In other conditions Rising Time within 2 sec Falling Time over 20 ms Surge Bi Wave 3 KV Normal 6 KV Common Environment Condition Operating temperature range 10 32 C Storage Shipping temperature range 20 40 C Operating Humidity Condition 20 80 RH max 30 70 RH opti Storage Shipping Humidity Condition 10 90 RH Operating atmospheric pressure range 1 atm EMI Requirement CISPR FCC CE MIC C T...

Page 74: ...c flashes From the flashing light the Triac light receiving part takes the voltage and the voltage is supplied to the gate of Triac and flows into the Triac As a result the AC current flows in the lamp to create heat When the signal is off the PC501 is off the voltage is cut off at the gate of Triac The Triac is turned off interrupting power to the lamp Triac Q501 feature 24 A LV model 16 A HV mod...

Page 75: ...g up paper cannot be entered due to paper is not fed After picking up paper entered but it cannot reach to the feed sensor in certain time due to slip etc After picking up if the feed sensor is not on re pick up After re picking up if the feed sensor is not on after certain time it is JAM 0 It is a status that the leading edge of the paper doesn t pass the feed sensor JAM 1 After the leading edge ...

Page 76: ...during stand by printing or warm up mode When this happens the engine stops all functions and processes The engine then reports the error status to the main system An error message is then displayed on the LCD which informs the user Recovery is performed automatically Maximum heat is supplied to the fuser and a second reading is taken When the specified temperature is reached the printer resumes o...

Page 77: ...or state Also the engine informs the error status of the main system and the error message is displayed at LCD window to inform the error status of the user By Hsync When the polygon motor is ready the LSU sends out the signal called Hsync and used to synchronize with each image line So if the engine does not detect consecutively the signal for a fixed time it defines the Hsync Error If this error...

Page 78: ...nderstand and transfers data to spooler Stand alone Application offers the various printing application DMS Document Management System RCP Remote Control Panel Printer Status Monitor Network Management in Window system Web based Application offers the same functions as Stand alone Application in Web environment Firmware is made up of Application Emulation translates data received from Host to a Pr...

Page 79: ...port and offer the result of printing The Firmware Side is made up of Network Interface Card relays communications between Host and kernel using various network protocols Kernel manages the flow control of emulation procedure receiving data from Host or Network card and printing with engine rendering job Emulation interprets the various output data from selected emulation Engine prints rendered bi...

Page 80: ... When the user starts to print the desired document to a PCL or PS string the Driver translates the all graphic data and sends the data to the host spooler b The Port monitor managing the network port receives data from spooler and sends a data stream to the Network Interface Card c The network interface card receives the data and sends it to the Kernel d The Kernel receives this data from Host th...

Page 81: ...3 Chapter Error Messages and Codes In this chapter Introduction Jam Error Codes Error Messages ...

Page 82: ... error code is covered in General Troubleshooting on page 4 1 Print quality problems are covered in Print Quality Troubleshooting on page 5 1 Jam Error Codes JAM 0 Description 1 Paper does not leave the tray 2 Jam 0 occurs if the paper feeds into the printer Check and Cause Solution 1 Check the Solenoid 1 Replace the solenoid 2 Check the surface of the roller pickup for foreign matter 2 Clean with...

Page 83: ...nd or Shaft Pickup 4 If the paper feeds into the printer and Jam 0 occurs check feed sensor of the Control Board Check and Cause Solution 1 If the paper is jammed in front of or inside the fuser 1 Replace the HVPS 2 If the paper is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defective 2 Reassemble the Actuator Feed and Spring Actuat...

Page 84: ...exit is deformed Check if the lever part is deformed in shape Check whether burrs occur in the assembly part of the actuator exit or not and if the actuator is smoothly operated Check for foreign matter and if a wire is caught in the actuator exit s operation 2 If the paper is rolled in the Fuser Roller This occurs when a Guide claw is broken away or deformed It occurs when the Guide claw spring i...

Page 85: ...blage and performance of the exit assembly Check and Cause Solution 1 Paper can not operate a duplex sensor 1 Replace the HVPS or Control Board 2 Paper can not reach a duplex sensor due to a paper jam in the duplex path 2 A case that a paper jam occurs on A after it is reversed replace a 2nd exit roller after checking its operation 3 Duplex unit reaches end of life 3 A case that a paper jam occurs...

Page 86: ...or 1 Replace a HVPS or Control Board 2 Paper cannot reach the registration sensor after it has passed the duplex sensor 2 If leading edge of a paper is jammed on A check operation of guide front If it is worn or defective replace it 3 Duplex unit reaches end of life 3 Check operation of feed roller and registration roller If they are worn or defective replace them 4 Replace Duplex unit s3300mfp 07...

Page 87: ...port is wrong Check the protocol or server port Data Read Fail Check USB Memory Time expired while reading data Try again Data Write Fail Check USB Memory Storing to the USB memory failed Check the available USB memory space Document Jam The loaded original has jammed in the ADF Clear the jam Door Open The front cover or rear cover is not securely latched Close the cover until it locks into place ...

Page 88: ...nt cartridge you have installed is not for your printer Install a Xerox genuine print cartridge designed for your printer Low Heat Error Cycle Power There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem persists please call for service LSU Motor Error Cycle Power A problem has occurred in the LSU Laser Scanning Unit Unplug the power cord and plug it back inc...

Page 89: ...transmit after more memory becomes available Alternatively split the transmission into more than one operation MP Tray Paper Empty There is no paper in the multi purpose tray Load paper in the multi purpose tray Network Error There is a problem with the network Contact your network administrator No Answer The receiving fax machine has not answered after several redial attempts Try again Make sure ...

Page 90: ...nterface card Configure your network interface card correctly Stop Pressed Stop Clear has been pressed during a fax transmission Try again Toner Empty The print cartridge has run out of toner The machine stops printing Replace the print cartridge with a new one Toner Low The print cartridge is almost empty Take out the print cartridge and thoroughly shake it By doing this you can temporarily re es...

Page 91: ...ge is installed If you select continue you can keep printing but the quality cannot be guaranteed and the product support is no longer provided If you want to change the selection turn the printer off and on to have this message appear again and then re select stop or continue Toner Exhausted Replace Toner 1 The life span of the print cartridge is reached This message appears when you selected sto...

Page 92: ...3 12 Phaser 3300MFP Service Manual Error Messages and Codes ...

Page 93: ...Procedure for Checking the Symptoms Tech Mode Paper Feeding Problems Printing Problems Malfunction Fax Phone Problems Copy Problems Scanning Problems Print Cartridge Service Network Problems Troubleshooting Abnormal Image Printing and Defective Roller ...

Page 94: ...obtain a detailed description of the problem from the customer Power On Indicate Error Message Ready or Power save Test Print Printing Quality is Normal Refer to Solution of Image Problem Refer to Error Message Chapter 5 END No Power Power Module error Main PBA error LCD Panel error Control Panel ON No No No No Yes Yes Yes Yes s3300mfp 066 ...

Page 95: ... has entered service tech mode Setting up System in Tech Mode Data Setup SEND LEVEL You can set the level of the transmission signal Typically the Tx level should be under 12 dBm Caution The Send Fax Level is set at the best condition in the shipment from factory Never change settings arbitrarily Menu Menu Menu Menu 3300 f 16 Send Level DTMF Level Pause Time Dial Mode Modem Speed Error Rate Clear ...

Page 96: ...adjusts to 2400 bps This ensures that the error rate remains below the set value You can select the rate between 5 and 10 CLEAR ALL MEMORY The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnormally All the values are returned to the default values and all the information which was set by the u...

Page 97: ...this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows OK ROM Test Use this feature to test the machine S ROM The result and the software version appear in the LCD display FLASH VER 1 00 V ENGINE VER 1 00 V Country Group USA Canada UK Russia South Africa Country USA Canada Mexico Brazil UK Germany France Italy Spain Austria Net...

Page 98: ...ity is poor perform this function to check the condition CCD unit When the scan unit becomes dirty it can alter the shading value If your copy has black lines or is blurred adjust the shading setting Method 1 Enter Tech mode 2 Scroll to Machine Test and press Enter 3 Scroll to Shading Test and press Enter 4 Shading Print appears on the bottom line press Enter 5 Print appears in the top line and Ye...

Page 99: ...ocol during the most recent sending or receiving operation Use this list to check for send and receive errors If a communication error occurs while the machine is in TECH mode the protocol list will print automatically Other Item This list provides a list of the user system data settings and tech mode settings Component Check s3300mfp 167 ...

Page 100: ...ary 2 Friction pad is contaminated with foreign matter oil 2 Clean the friction pad with soft cloth dampened with water 3 The face of paper is smudged 3 Use the smooth paper Check and Cause Solution 1 Contamination of the pressure roller or heat roller Background Hot off set 1 After disassembling the fuser clean contamination between the heat roller and the thermistor and remove the contamination ...

Page 101: ...is curled 2 How to remove the rolled paper in the OPC Remove the paper while turning the OPC against the ongoing direction Clean fingerprints on the OPC gently with soft cloth dampened with water or tissue Check and Cause Solution 1 Check if ADF rubber and HOLDER rubber are damaged 1 Replace the contaminated or damaged part 2 Check if the document sensors of ADF Assembly 3 paper sensors are normal...

Page 102: ...f OPE HARNESS is connected to the Connection Board correctly 2 After confirming that OPE HARNESS is connected to the Connection Board correctly if it is so then replace the OPE Assembly and Control Board in sequence Check and Cause Solution 1 Clear the memory 1 The key is wrong itself or wrongly assembled 2 Listen for a click when pressing a key on the Control Panel 2 Even after the key has been r...

Page 103: ...tuator of the paper sensor 1 Replace the defective actuator 2 Replace the Control Board Check and Cause Solution 1 The hook lever in the Front Cover may be defective 1 Replace the hook lever if defective 2 Check the Connector CN1 and Circuit of the Cover Switch on the Control Board 2 Check the connection of the Door Open Switch socket 3 Replace the Control Board or Door Open Switch Check and Cause...

Page 104: ...and Cause Solution 1 Check if the power input and SMPS output are normal 1 Replace the power supply cord or SMPS 2 Check for defective of LCD Panel on the front cover if the LCD of Panel does not appear after normal warming up 2 Replace the Control Board 3 Replace the LCD panel Check and Cause Solution 1 Check the stability of 24 V in the Control Board linking with LSU 1 Replace LSU 2 Replace the ...

Page 105: ...cing the Control Panel Assembly 3 Check the connection of HARNESS between the LIU and the Control Board 3 Check the Speaker connection and try to replace it 4 Check if the SPEAKER is connected correctly 4 Lastly try to replace the Control Board Check and Cause Solution 1 Check if the telephone line is connected correctly 2 While the Manual Dial button is pressed listen for a CLICK sound 1 If you c...

Page 106: ...a RECEIVE tone while MODEM testing in the TECH Mode 2 If the MODEM testing is abnormal replace the Control Board Check and Cause Solution 1 Check if there is NOISE when pressing Manual dial 1 If it makes NOISE while using Manual Dial replace or repair the telephone line 2 Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX 3 Check if the telep...

Page 107: ... side to check the image quality of another machine receiving a FAX 2 Check if the FAX status of the forwarding side is normal Check and Cause Solution Check if the RECEIVE Mode is TEL MODE or FAX MODE Even when the RECEIVE Mode is changed to FAX MODE it cannot receive then replace the LIU and the Control Board in sequence Check and Cause Solution Check the FAX status of the forwarding side After ...

Page 108: ...shading profile 2 Correct the shading profile in Tech Mode 3 Replace the Control Board Check and Cause Solution 1 Check the CCD problem in Control Board 1 Check the CCD harness contact 2 Check shading profile 2 Correct the shading profile in Tech Mode Check and Cause Solution 1 Check the Scanner Motor for any mechanical disturbance 1 Check the right position of the Scanner Motor and check for any ...

Page 109: ...shooting Check and Cause Solution 1 Check the USB Cable 1 If the PC and the cable are not connected properly reconnect it 2 Check if the driver is installed properly 2 Send a test page from the PC 3 Check if the copy function operates normally 3 If the copy function works replace the Control Board If copy function doesn t work replace the CCD Assembly and try again Check and Cause Solution 1 Check...

Page 110: ...ge to solve the problem thoroughly Redistributing Toner When the print cartridge is near the end of its life white streaks or light print occurs The LCD displays the warning message Toner Low You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge 1 Open Front Cover 2 Push down lightly on the cartridge and pull it out Note Help the environment by re...

Page 111: ...0MFP Service Manual 4 19 General Troubleshooting 4 Save the box and the cover for shipping Slide the new print cartridge in until it locks into place 5 Close the front cover s3300mfp 073 s3300mfp 074 s3300mfp 075 ...

Page 112: ...dically Measure the interval and weigh the print cartridge 3 If the cycle of noise is about 2 seconds the toner inside the print cartridge has been nearly exhausted Purchase and replace with a new print cartridge after printing about 200 sheets White vertical stripes on all or part of the output 4 Weigh the print cartridge 4 This is a phenomenon caused by lack of toner replace with a new print car...

Page 113: ... White spots occur in the image periodically 2 If white spots occur in a black image at intervals of 75 mm or black spots occur elsewhere the OPC drum is damaged or foreign substance is stuck to the surface 2 If spots remain after running OPC Cleaning Mode Print 4 5 times at intervals of 37 7 mm Replace the print cartridge at intervals of 75 5 mm Remove foreign substance Broken image Replace the p...

Page 114: ...al to free it or if necessary carefully disassemble then reassemble the terminal and spring assembly Totally contaminated black Black image printed out 2 Totally contaminated black Black image printed out 1 Check whether foreign substances are stuck to the terminal point of contact of the print cartridge and the state of assembly Especially check the charged roller terminal 2 In case of 2 This phe...

Page 115: ... CWIS using the new name 3 After turning on the printer wait 3 minutes then check it again 4 Make sure that your Macintosh is connected to the network through Ethernet 5 When the Macintosh and network printer are in the same network check above items again Otherwise check whether the router can support AppleTalk protocol If the router can not support the AppleTalk protocol then ask the network man...

Page 116: ...is completed But upgrading is not executed An IP address should be assigned to upgrade the Firmware Make sure that IP address is entered in Print Server If an IP address is not entered reassign it and try again Problem Solution The printer does not print Try Add a Port Problem Solution ...

Page 117: ...ure Roller 4 Developing Roller 8 No Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75 5 mm White spot Block spot 2 Charge Roller 37 7 mm Black spot 3 Supply Roller 53 2 mm Horizontal density band 4 Develop Roller 39 2 mm Horizontal density band 5 Transfer Roller 47 1 mm Black side contamination transfer fault 6 Heat Roller 88 9 mm Black spot and fuser ghost 7 Pressure Roller 101 3 ...

Page 118: ...4 26 Phaser 3300MFP Service Manual General Troubleshooting ...

Page 119: ...5 Chapter Print Quality Troubleshooting In this chapter Print Quality Problems Overview Checklist Before Troubleshooting Print Quality Print Quality Specifications Print Quality Troubleshooting ...

Page 120: ...operating Compare this to Operating Environment on page 5 7 Extreme temperature and humidity can adversely affect the xerographic and fusing characteristics of the printer When analyzing a print quality defect determine if the defect is repeating or random occurrence Continuous defects in the process direction such as Voids and Lines are the most difficult to diagnose Inspect the visible surfaces ...

Page 121: ... 5 12 Dark or Black Image on page 5 13 Uneven Density on page 5 13 Background on page 5 14 Ghost 1 on page 5 14 Vertical White Line on page 5 10 Vertical Black Line and Band on page 5 10 Horizontal Black Band on page 5 11 Black White Spot on page 5 12 Stains on the front of the page on page 5 16 Blank Page Print Out 1 on page 5 17 Blank Page Print Out 2 on page 5 17 ...

Page 122: ...re applications to replicate the problem and check the amount of toner available If the toner is low you can extend the Print Cartridge life by removing the Print Cartridge page 8 18 from the printer and gently shake the Print Cartridge from side to side to distribute toner Cleaning Paper toner and dust particles can accumulate inside the printer and cause print quality problems such as Smearing o...

Page 123: ... Roller for damage Characters have jagged or uneven edges a If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and software application b From the Start menu go to Settings Printers and Faxes c Select Phaser 3300MFP Phaser 3300MFP PCL6 Right click on the printer icon and select Printing Preferences d Click the Graphic tab Under Image Mode select ...

Page 124: ...ns are set correctly in your software application c Perform internal test prints i e printer s Demo Page etc and evaluate the prints Printing on both ends of the transparencies is faded This occurs when the printer is operating at a location where relative humidity reaches 85 or more a Adjust the humidity or relocate the printer to an appropriate environment Image Not Centered Light Print on Trans...

Page 125: ...n in a critical environment such as 85 at 10 C 50 F Quality Paper The print quality is best when quality paper is fed from the tray The print quality is evaluated on the maximum size of each standard paper Color Print Quality Xerox brand Color XPressions paper Black and White Quality Xerox brand 4200 paper Paper Condition Paper should be fresh and stored in the operating environment for 12 hours b...

Page 126: ...re is ghosting at 62 8 mm and 77 6 mm intervals page 5 15 Ghost 4 page 5 15 Vertical White Line There are faded or completely non printed lines along the page of the paper travel from the leading edge to the trailing edge page 5 10 Vertical Black Line and Band There are faded or black lines along the page in the direction of the paper travel from the leading edge to the trailing edge page 5 10 Hor...

Page 127: ...age prints periodically check the parts shown below No Roller Abnormal image period Kind of abnormal image Part to replace Parts List 1 OPC Drum 75 5 mm White spot Black spot Print Cartridge 2 Charge Roller 37 7 mm Black spot Print Cartridge 3 Supply Roller 53 2 mm Horizontal density band Print Cartridge 4 Developing Roller 39 2 mm Horizontal density band Print Cartridge 5 Transfer Roller 47 1 mm ...

Page 128: ...indow Clean the LSU window with recommended cleaner IPA Clean the window with a clean cotton swab Foreign matter in the LSU Open the cover of LSU and clean with a cotton swab on the surface of the reflex mirror Foreign matter or toner particles between the developer roller and blade If the print cartridge is at or near end of life white lines or light image occur in front of the image It may occur...

Page 129: ... Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper particles The rollers of print cartridge may be stained Charge roller 37 7 mm Supply roller 53 mm Develop roller 39 mm Transfer roller 45 3 mm Clean the right Gear that has a relatively small gap of the teeth in the OPC If the malfunction persists replace the print cartridge Digital P...

Page 130: ...mal or the transfer roller s life has expired The transfer roller guarantees 70 000 sheets printing If the roller s life is expired replace it In case of 37 7 mm interval unremovable in 1 take measures as to replace the print cartridge and try to print out Clean the inside of the set against the paper particles and foreign matter in order not to cause the trouble Check and Cause Solution Check if ...

Page 131: ... the solutions above did not correct the problem replace the HVPS Check and Cause Solution The pressure force on the left and right springs of the transfer roller is not even The springs are damaged The transfer roller is improperly installed The transfer roller bushing or holder is damaged Replace both the left and right Spring Holder The life of the Print Cartridge has expired Problem with the p...

Page 132: ...lean the contaminated terminals Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board Problem in the print cartridge Replace the print cartridge and re run the job The life of print cartridge is expired Replace the Control Board if not solved by the previous suggestions Transfer roller life 70 000 sheets has expired I...

Page 133: ...he print cartridge Replace the print cartridge and re run the job The abnormal voltage and bad contact of the terminal of the developing roller Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary Check and Cause Solution The temperature of the fuser is too high Caution Handle the heat roller carefully to avoid deforming the roller Allow the Fuser to ...

Page 134: ...fer Roller is contaminated stains on the face of page will occur If the Transfer Roller is contaminated replace it Check and Cause Solution Transfer Roller is contaminated Replace the Transfer Roller if contaminated severely Pressure roller is contaminated Disassemble the fuser and clean the heat roller and pressure roller Check the area between the heat roller and Thermistor Clean the area if con...

Page 135: ... ground contacts in OPC and or print cartridge Remove contamination on the terminals of the print cartridge and the printer Check and Cause Solution Bad ground contacts in OPC and or print cartridge Remove contamination on the print cartridge terminals If not solved by the above suggestions replace the Control Board Turn the power off delete the print job on the computer and try printing again Dig...

Page 136: ...5 18 Phaser 3300MFP Service Manual Print Quality Troubleshooting ...

Page 137: ...e Adjustment Note The Altitude Adjustment might not be available for the Phaser 3300MFP immediately after product launch If the adjustment is not available as described in these procedures verify that the machine has the most current version of firmware installed ...

Page 138: ...wing information contains instructions and specifications for adjusting altitude information for the Phaser 3300MFP Note Verify that the Phaser 3300MFP printer driver has been installed Altitude Specifications Prior to performing the altitude adjustment procedure determine the altitude location of the printer and the appropriate value to be adjusted for the printer 1 Plain 4 Value 3 High 2 500 m s...

Page 139: ... Utility 2 The Printer Settings Utility window is displayed a In the left column select Setting b In the right column select Altitude Adjustment c Under Altitude Adjustment window from the pull down menu select the appropriate altitude information for the printer d Click the Apply button to change the altitude information e Click the Exit button to close the Printer Settings Utility window ...

Page 140: ...6 4 Phaser 3300MFP Service Manual Adjustments and Calibrations ...

Page 141: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedure Cleaning Maintenance Software Maintenance Flash Upgrade Resetting Firmware ...

Page 142: ... by the printer s operating environment Warning Never apply alcohol or other chemicals to any parts of the printer Do not use aerosol cleaners they may be explosive and flammable under certain conditions Caution Never use a damp cloth to clean up toner If you remove the Print Cartridge place it in a light protective bag or otherwise protect it as exposure to light can quickly degrade performance a...

Page 143: ...ightly dampened with cold water Cleaning the Print Cartridge Caution Do not expose the Print Cartridge to light for more than 5 minutes Cover the Print Cartridge to avoid damage 1 Open the Front Cover 2 Use a dry lint free cloth to wipe any dust and or spilled toner from the Print Cartridge area Remove any paper debris from the area s3300mfp 205 ...

Page 144: ... the Print Cartridge to light for more than 5 minutes Cover the Print Cartridge to avoid damage 1 Open the Front Cover 2 Remove the Print Cartridge page 8 18 Note It may be difficult to locate the strip of glass on the Laser Unit 1 Use a Q tip to wipe the long strip of glass of the Laser Unit s3300mfp 195 ...

Page 145: ...ration and Error History pages diagnose and repair any problems as indicated Check the printer engine and image processor firmware fans if necessary clean dust or vacuum these areas Check cleanliness of the interior and exterior including fans if necessary clean dust or vacuum these areas Review proper printer operation using a customer file if possible Check with the customer regarding any specia...

Page 146: ...for the following items Clear All Mem Clears all of the data stored in the memory and resets all of your settings to the factory default Paper Setting Restores all of the Paper Setting options to the factory default Copy Setup Restores all of the Copy Setup options to the factory default Fax Setup Restores all of the Fax Setup options to the factory default Fax Feature Cancels all of the scheduled...

Page 147: ... MFP Firmware Utility to upgrade the firmware over a USB connection 1 Connect PC and Printer with a USB Cable 2 Start the Laser MFP Firmware Update Utility executable file 3 Verify that Local USB is selected then click the F W Update button 4 Check the Control Panel display to verify that it reads Flash Upgrade The messages on the display change as the update progresses 5 The firmware file is tran...

Page 148: ...the firmware over the network connection 1 Ensure the printer is connected to the computer with a network connection 2 Verify that you have downloaded the fls file 3 Open a web browser 4 Enter the printer s IP address 5 The CentreWare IS window is displayed 6 Click the Print button 7 On the left side click File Download ...

Page 149: ...firmware update process 10 A status window is displayed 11 Messages on the Control Panel display follow the progress of the update as the printer proceeds through the firmware update The update is complete when the printer initializes and returns to Ready 12 Click OK to close the status window when the firmware upgrade is complete 13 Print a Configuration page and verify the firmware information ...

Page 150: ...e Count is 0 pages 6 Turn the printer power Off and back On Restoring Printer Setting and Network Setting Network Connection Two Restore options are available for the Phaser 3300MFP Restore Printer Default and Restore Network Default Restore Printer Default This function restores all printer related settings Power Save Print Mode Settings PCL PostScript Epson Settings Troubleshoot Margins Restore ...

Page 151: ... Cleaning and Maintenance 6 The About Printer page is displayed On the left side expand General and click Resets 7 The Resets window is displayed Select the appropriate option to restore the printer information 8 Click Restore Defaults ...

Page 152: ...splayed confirming restoring the Printer Default Network Default information Click OK Printer Default Network Default 10 For Restoring Network Default a message window is displayed Click OK 11 The Completion window is displayed Click OK to close the window 12 The printer is turned Off 13 Turn On the printer ...

Page 153: ...8 Chapter Service Parts Disassembly In this chapter Overview Maintenance Items and Consumables Covers Duplex Paper Feeder Scanner Assembly Xerographics Drive Electrical Options ...

Page 154: ...s List in Section 9 Note Always use the correct type and size screw Using the wrong screw can damage tapped holes Do not use excessive force to remove or install either a screw or a printer part The procedures are organized by the consumer replacement parts and functions of the printer Maintenance Items and Consumables Print Cartridge page 8 18 Tray Holder Pad page 8 16 Transfer Roller page 8 8 Pi...

Page 155: ...wrist strap to help prevent damaging to the sensitive electronics of the printed circuit boards 2 Turn the printer power Off and disconnect the power cord from the wall outlet 3 Disconnect all computer interface cables from the printer 4 Remove Tray 1 5 Open the Front Cover Caution Do not expose the Print Cartridge to light for more than 5 minutes After removal cover the Print Cartridge to minimiz...

Page 156: ...r parts already removed Caution Many parts are secured by plastic tabs DO NOT over flex or force these parts DO NOT over torque the screws threaded into plastic parts Warning Unplug the AC power cord from the wall outlet before removing any printer part Laying the Unit on its Back Several of the procedures recommend laying the unit on its back to make the procedure easier to perform When laying th...

Page 157: ... 10 mm or metal 6 mm refer to the type of screw being removed Note Provides information specific to the replacement of parts or assemblies Caution Use care when installing self tapping screws in plastic To properly start the screw in plastic turn the screw counter clockwise in the hole until you feel the screw engage the threads then tighten as usual Failure to properly align or over tighten the s...

Page 158: ...bber Pad Except for the Fuser all the Maintenance Items are customer replaceable The Print Cartridge is the one Consumable item ADF Pickup Assembly PL 13 0 4 1 Open the ADF Cover as shown below 2 Lift the tab to release the bushing and rotate it as shown below until it is straight up and the bushing is free in the slot 3 Lift the Pick Up Assembly out of the ADF housing s3300mfp 186 s3300mfp 044 Bu...

Page 159: ...embly ADF Rubber Pad PL 13 0 3 2 1 Remove the ADF Pickup Assembly See the previous procedure 2 Swing the rubber pad assembly up on its pivots then squeeze the sides of the assembly to release the pivots from the housing as shown ADF Rubber Pad s3300mfp 187 ...

Page 160: ...o release the right end of the roller shaft 2 Slide the roller to the right just enough to release the left end of the roller shaft remove the roller from the machine Note Avoid touching the rubber part of the Transfer Roller to prevent contamination of the surface Hold the ends of the Transfer Roller shaft when replacing the roller TR Holder 2 1 s3300mfp 065 ...

Page 161: ... Take out the Cassette 2 To remove the Pick Up Roller Assembly first lift the notch attached to the Pick Up Roller Assembly from the Shaft then slide the Pick Up Roller Assembly from left to right and it will be released completely as shown below s3300mfp 120 s3300mfp 121 Pick Up Roller ...

Page 162: ...the Cam so that it s released from the Shaft Then release the Bush from the Shaft and remove the Shaft from the Duplex Guide Housing as shown below Fuser Assembly PL3 0 61 1 Open the face up cover and open the fuser output guide 2 Remove the four screws securing the Fuser Assembly then pull the Fuser Assembly out of the frame s3300mfp 122 2 1 3 4 Cam Bush Lock Shaft s3300mfp 015 ...

Page 163: ...om the Thermostat and then remove the three screws securing the Thermostat and remove it 4 To remove the halogen lamp release the REC harness and CON harness from both sides of the fuser Remove 2 screws then carefully slide the halogen lamp out of the fuser s3300mfp 016 REC Harness CON Harness s3300mfp 203 ...

Page 164: ...ual Service Parts Disassembly 5 Remove two screws then the Fuser Harness Connector 6 Unplug the thermistor harness from the Fuser Harness Connector Remove one screw then the Thermistor s3300mfp 019 Input Guide s3300mfp 020 Thermistor ...

Page 165: ...embly 7 Remove three machine screws then the Idle Gear Bracket 8 Remove the three screws two machine screws and one tapping screw with washer and lock washer then release the Fuser Cover from the Fuser Frame s3300mfp 021 s3300mfp 022 Fuser Frame Fuser Cover ...

Page 166: ...inate the surface of the roller when assembling and disassembling the Heat Roller 10 To remove the Input Guide first unlatch the Hook then slide the Input Guide in the direction of arrow to release the remaining hooks as shown below Note Remove the Input Guide before removing the Jam Link Holders to avoid damaging the Pressure Roller s3300mfp 204 Bushing Fuser Gear Fuser Roller Bushing s3300mfp 02...

Page 167: ...of paper to avoid contaminating the roller surface When reinstalling the Heat Roller be sure the bushings are installed correctly Press on the Jam Link Levers as needed to take the pressure of the Pressure Roller off the Heat Roller When reinstalling the Fuser Cover make sure the stripper fingers in the cover are in the down position Install the cover very carefully to prevent the stripper fingers...

Page 168: ...PL15 0 4 1 Remove Tray 1 2 Remove paper from Tray 1 3 Press the Tray Holder Pad to the left and right to release the notches on the left and right sides 4 Apply pressure on the Knock Up P Plate while pressing the white tab to release Knock Up P Plate s3250 039 Notches s3250 040 ...

Page 169: ... Carefully spread the loops on each side of the tray to release the left and right tabs on the Knock Up P Plate 6 While holding the Tray Holder Pad use a flat tip screw driver to pry the Holder Pad notch up from the tray 7 Remove the Tray Holder Pad from the tray ...

Page 170: ...o not expose the Print Cartridge to light for more than 5 minutes Cover the Print Cartridge to avoid damage Do not touch the green surface underneath the Print Cartridge 1 Open the Front Cover 2 Lift the Print Cartridge handle upward and pull the Print Cartridge out from the machine s3300mfp 072 ...

Page 171: ...Phaser 3300MFP Service Manual 8 19 Service Parts Disassembly Covers Upper Cover Left Right PL2 0 7 2 0 8 1 Open the ADF Assembly s3300mfp 001 ...

Page 172: ...e Parts Disassembly 2 Insert a flat bladed screwdriver under the outside edge of the Left or Right Upper Cover near the top and pry up to release the latches Then swing the cover forward to release the bottom hook on the cover s3300mfp 182 1 2 ...

Page 173: ...Phaser 3300MFP Service Manual 8 21 Service Parts Disassembly Front Cover 1 Remove Tray 1 2 Open the Front Cover s3300mfp 004 s3300mfp 005 ...

Page 174: ...ly 3 If necessary remove the Print Cartridge 4 Press both restraining arms to the center as indicated by the arrows until the catches are free from the slots 5 Swing the door downward until the door slides off the pivots on the frame s3300mfp 006 s3300mfp 007 ...

Page 175: ...nual 8 23 Service Parts Disassembly MP Tray Assembly 1 Open the MP Tray Assembly 2 Pull the Tray Links from the both side of the Front Cover with a light pressure to the direction of arrow s3300mfp 008 s3300mfp 009 Tray Link p ...

Page 176: ...t pressure to the both side of the MP Tray Assembly and pull it in the direction of arrow as shown below Rear Cover PL5 1 0 1 Remove the Duplex Unit page 8 35 2 Remove the four screws securing the Rear Cover and remove the Rear Cover from the frame s3300mfp 010 s3300mfp 012 ...

Page 177: ...Face Up Cover and release the Stopper Strap from the Face Up Cover 3 Release the Stopper Strap from the Rear Cover by twisting the strap 90 degrees so that the wide end of the strap can pull through the slot 4 Unlatch the Face Up Cover from the Rear Cover and then release the Face Up Cover as shown below Stopper Strap s3300mfp 014 ...

Page 178: ... Cover you must remove Front Cover page 8 21 Rear Cover page 8 24 To remove the Right Side Cover 1 Remove the two screws securing the Right Side Cover as shown below 2 Apply light pressure to the bottom of the Right Side Cover and pull it to the right side in the direction of arrows as shown below s3300mfp 026 s3300mfp 027 ...

Page 179: ...bly To remove the Left side cover 1 Remove the two screws securing the Left Side Cover as shown below 2 Apply light pressure to the bottom of the Left Side Cover and pull it to the left side in the direction of arrows as shown below s3300mfp 028 s3300mfp 029 ...

Page 180: ...emove the Control Board Cover 1 Pull the Control Board Cover to the rear to release the latches as shown then swing the cover partially open 2 Push the cover to the front until the slots in the DIMM cover hinge blades are free from the restraining arms on the side cover s3300mfp 030 2 1 ...

Page 181: ...el OPE Unit Before you remove the Control Panel you must remove Upper Cover L R page 8 19 1 Remove the two screws securing the Control Panel to the Platen Assembly 2 Apply light pressure to the front of the Control Panel and pull it in the direction of arrow as shown below ...

Page 182: ...vice Parts Disassembly 3 Unplug the three connectors from the Control Panel PBA as shown below 4 Remove the nine screws securing the Control Panel PBA to the Control Panel Cover s3300mfp 035 Control Panel Cover Control Panel Board LCD Cover ...

Page 183: ...MFP Service Manual 8 31 Service Parts Disassembly 5 Remove the Contact Rubbers from the Control Panel Cover 6 Remove the Lens and Keys from the Control Panel Cover s3300mfp 036 s3300mfp 037 NEVI Cover Label Sheet ...

Page 184: ...8 32 Phaser 3300MFP Service Manual Service Parts Disassembly 7 If necessary remove the NEVI Cover 8 For easy disassembly release the Battery NIH s3300mfp 038 Battery ...

Page 185: ... remove the Middle Cover Assembly you must remove Side Cover Left Right page 8 33 Platen Assembly page 8 52 Shield Controller Assembly page 8 68 1 Remove the six screws securing the Middle Cover Assembly and remove it 2 If necessary remove the two screws securing the USB Host PBA and remove it ...

Page 186: ...ont Cover Before you remove the Mid Front Cover you must remove Middle Cover Assembly page 8 33 Caution This cover is fragile Take care when removing it 1 Remove the four screws securing the Mid Front Cover and release two hooks in the center USB Host PBA s3300mfp 131 ...

Page 187: ...Phaser 3300MFP Service Manual 8 35 Service Parts Disassembly Duplex Duplex Unit PL1 0 26 1 Slide the Duplex Unit out of the printer s3300mfp 011 ...

Page 188: ...the parts lay the machine on its back Refer to Laying the Unit on its Back on page 8 4 To remove the Pick Up Roller Assembly 1 Take out the Cassette 2 lift the latch tab on the Pick Up Roller Assembly from the notch in the Shaft then slide the Pick Up Roller Assembly to the right and free of the shaft s3300mfp 121 Pick Up Roller ...

Page 189: ...r to Laying the Unit on its Back on page 8 4 To remove the Pick Up Roller Shaft 1 Release the lock and slide the shaft to the right 2 Lift the latch on the cam to release it from the notch in the shaft 3 Slide the cam and the bushing from the shaft then remove the shaft from the Duplex Guide Housing as shown below s3300mfp 122 2 1 3 4 Cam Bush Lock Shaft ...

Page 190: ...de Housing you must remove Duplex Unit page 8 35 Pick Up Roller Shaft page 8 37 1 Remove the screw securing the white Duplex Unit front guide on the left side and remove the guide from the Duplex Guide Housing 2 Remove the two screws securing the Duplex Guide Housing 3 Unplug the one connector from the sensor Photo Interrupter and remove the Duplex Guide Housing with Feed Roller as shown below s33...

Page 191: ... Parts Disassembly 4 Pull the Feed Roller from the bushing MPF Housing Before you remove the MPF Housing you must remove Mid Front Cover page 8 34 1 Remove the four screws securing the MPF Housing and remove it Bushing s3300mfp 125 s3300mfp 132 ...

Page 192: ...t the latch attached to the left side Stopper and slide it to left 2 Slide the left side Idle to the left and take out the MP Pick Up Assembly as shown below Note Do not grab the rubber part of the Feed1 Roller it may cause a malfunction due to contamination s3300mfp 133 Stopper 1 2 Idle MP Pick Up Roller Feeder Housing ...

Page 193: ...rts Before you remove the Feed Roller Parts you must remove Pick Up Roller Assembly page 8 9 Duplex Guide Housing page 8 38 Middle Cover Assembly page 8 33 MPF Housing page 8 39 1 Remove the two screws securing the both side of the Plate Push Bushing and then remove the Guides ...

Page 194: ...r 3300MFP Service Manual Service Parts Disassembly 2 Pull up the Feed Idle Shaft and the Bushings with Spring 3 Release the E Ring securing the Feed2 Gear and remove it Feed Idle Shaft Bushing Spring s3300mfp 136 ...

Page 195: ...n remove the Feed Bracket Unit and Feed2 Shaft 5 If necessary release the three E Rings securing the Gears T2 Idle Retard Idle and then remove the Gears from the Feed Bracket as shown below Note Be aware of the E Rings to ensure they are not lost Feed2 Shaft Feed Bracket s3300mfp 138 T2 Idle Gear Retard Gear Idle Gear Bracket ...

Page 196: ...ce Parts Disassembly 6 Remove the Clutch Unit as shown below 7 Pull up the Feed1 Roller from the Bushing as shown below Note Do not grab the rubber part of the Feed1 Roller it may cause a malfunction due to contamination Feed Shaft Feed1 Gear ...

Page 197: ...olenoids you must remove Duplex Guide Housing page 8 38 Feed Bracket Unit page 8 41 1 Release the Pick Up Gear Assembly and Pick Up Gear Shaft as shown below 2 Remove the two screws securing the Manual Solenoid and Feed Solenoid and then remove the Solenoids as shown below Pick Up Gear Pick Up Gear Shaft Feed Solenoid Manual Feed Solenoid ...

Page 198: ...y page 8 66 Middle Cover Assembly page 8 33 1 Remove the Exit Gear and release the Bearing at one end then remove the Roller Exit F Down and Exit Roller Rack as shown below Note Do not grab the rubber part of the Feed1 Roller it may cause a malfunction due to a foreign object s3300mfp 141 1 2 1 Exit Gear Exit Rollers Exit Roller Rack Bearing ...

Page 199: ...Phaser 3300MFP Service Manual 8 47 Service Parts Disassembly Scanner Assembly ADF Assembly 1 Open the ADF Assembly s3300mfp 040 ...

Page 200: ...8 Phaser 3300MFP Service Manual Service Parts Disassembly 2 First remove the ADF Harness from the Platen Assembly and then pull the ADF Assembly upward in the direction of arrow as shown below s3300mfp 041 ...

Page 201: ...mbly 3 To remove the ADF Engine first remove the seven screws securing the ADF Engine to the Platen Cover then release the ADF Engine in the direction of the arrow as shown below Note Take care to thread the ADF Harness through the Platen Cover s3300mfp 042 ...

Page 202: ...ver as shown below Note When working on the ADF Motor Assembly take care not to contaminate any of the rubber surfaces with grease 5 Release the Bushing and rotate it until it reaches the slot as shown below Then lift the Pick Up Assembly out s3300mfp 043 1 2 2 s3300mfp 044 Bushing ...

Page 203: ...e position of the Ferrite Core and the Motor Harness routing When reinstalling the ADF Engine ensure that the Harness and Ferrite are properly routed and clear of the Motor Fan and White Bar Clip 7 Unplug the two connector and remove four screws securing the ADF Motor Assembly and then remove the receptacle of the Ground Cable as shown below Then take out the ADF Motor Assembly s3300mfp 045 s3300m...

Page 204: ...over Right page 8 26 Control Panel page 8 29 ADF Assembly page 8 6 Note Remove the Control Panel only if you need to disassemble the scanner assembly Leave the Control Panel in place if you are removing the Platen Assembly for access to other parts in the printer 1 Remove the two screws securing the Platen Assembly as shown below s3300mfp 047 ...

Page 205: ...nual 8 53 Service Parts Disassembly 2 Remove the one screw securing the Ground Cable and unplug the four connectors and CCD Cable 3 Lift the Platen Assembly in the direction of arrow as shown below s3300mfp 048 ADF Ground Cable ...

Page 206: ...vice Manual Service Parts Disassembly 4 Remove the four screws securing the Scan Upper Cover 5 Release the six hooks securing the Scan Upper Cover to the Scan Lower Cover and remove it as shown below s3300mfp 050 s3300mfp 051 ...

Page 207: ...55 Service Parts Disassembly 6 Remove the CCD Cable as shown below Note Remove the CCD Cable connector vertically to avoid any pin damage 7 Pull up the CCD Shaft and take out the CCDM s3300mfp 052 Core CCD Cable s3300mfp 053 CCD Shaft ...

Page 208: ...ual Service Parts Disassembly 8 Squeeze the spring to release the tension in the Belt and lift from the pulleys as shown below 9 Remove the three screws securing the Scan Motor Assembly and remove it s3300mfp 054 Spring s3300mfp 055 ...

Page 209: ...wo screws securing the Scan Motor and remove it as shown below 11 To remove the ADF Lower Harness first unlatch the Hooks in the direction of arrow and then carefully release the ADF Lower Harness from the Scan Lower as shown below s3300mfp 056 Gear Bracket Assembly Scan Motor s3300mfp 057 ...

Page 210: ...r 3300MFP Service Manual Service Parts Disassembly 12 Unplug the connector from the Open Sensor Assembly 13 Unlatch the Open Sensor and remove it as shown below s3300mfp 058 s3300mfp 059 Sensor Lever Open Sensor ...

Page 211: ...aser 3300MFP Service Manual 8 59 Service Parts Disassembly 14 Remove the CCD Holder 15 Unplug the Harness from the CCD Home Sensor and release the CCD Home Sensor as shown below s3300mfp 060 s3300mfp 061 ...

Page 212: ...ling CCDM When refitting the Scanner Belt and Belt Spring take care to relocate the tension spring as close to the right side of the CCDM as is possible as shown below When refitting the Scan Upper Cover take care to ensure that the Cover Open Switch is not trapped s3300mfp 031 ...

Page 213: ...00MFP Service Manual 8 61 Service Parts Disassembly Xerographics LSU Before you remove the LSU you must remove Middle Cover Assembly page 8 33 1 Remove the four screws securing the LSU and remove it s3300mfp 144 ...

Page 214: ...u remove the CRUM2 PBA you must remove Middle Cover Assembly page 8 33 LSU page 8 61 1 Remove the one screw securing the CRUM2 PBA and remove it and then release the four Terminals as shown below Note Be aware of the Terminals to ensure they are not lost CRUM2 Terminal s3300mfp 064 ...

Page 215: ...vice Parts Disassembly Drive Drive Assembly Before you remove the Drive Assembly you must remove Left Side Cover page 8 26 Shield Controller Assembly page 8 68 1 Remove the five screws securing the Drive Assembly and remove it s3300mfp 105 ...

Page 216: ... it Note The Drive Assembly base plate has numbers stamped onto it corresponding to the 6 screws used to attach the plate to the frame When reinstalling the Drive Assembly tighten the screws in numerical order Only screws numbered 1 5 are inserted at this stage Screw 6 is installed when the Shield Controller Assembly is installed s3300mfp 106 ...

Page 217: ... remove the Duplex Drive Assembly you must remove Right Side Cover page 8 26 1 Unplug the connector from the Connection PBA Remove the three screws securing the Duplex Drive Unit and remove it 2 If necessary remove the two screws securing the Duplex Motor and remove it s3300mfp 107 s3300mfp 108 ...

Page 218: ...ssembly Before you remove the Fuser Drive Assembly you must remove Right Side Cover page 8 26 1 Unplug the cable from the connector on the step motor 2 Remove the three screws securing the Fuser Drive Assembly and remove it s3300mfp 115 Connection PBA Fuser Drive s3300mfp 116 ...

Page 219: ...Phaser 3300MFP Service Manual 8 67 Service Parts Disassembly 3 If necessary remove the two screws securing the Step Motor and remove it s3300mfp 117 ...

Page 220: ...er and the sheet metal shield plate on which those parts are mounted The individual parts can be removed without removing the entire assembly Before you remove the Control Board Shield Assembly you must remove Left Side Cover page 8 26 1 Unplug the all connectors and remove the one screw securing the Ground Cable Refer to the diagram in the Control Board procedure on page 8 70 s3300mfp 062 ...

Page 221: ...Disassembly 2 Remove the five screws securing the Control Board Shield Assembly and remove it 3 To remove the speaker remove the two screws securing the Speaker to the shield and unplug the connector from the Modem PBA remove the speaker s3300mfp 104 ...

Page 222: ...Before you remove the Control Board you must remove Left Side Cover page 8 26 1 Unplug all connectors from the Control Board The Control Board connectors are located as shown below s3300mfp 102 Modem PBA Duplex Motor Engine HVPS BLDG Main Motor Pick Up Clutch REGI Clutch MPF Clutch MPF_SEN Thermistor LSU LSU_5V Cartridge CRUM USB Host Control Panel CCD Flat Motor Flat Cover ADF Network Port USB Po...

Page 223: ... 71 Service Parts Disassembly 2 Remove the five screws securing the Control Board to the shield and unplug the Ribbon Cable and then remove the Control Board s3300mfp 101 Shield Ribbon Cable Control Board Machine Screw Machine Screw ...

Page 224: ...Cover page 8 26 1 Unplug the Ribbon Cable and Speaker from the Fax Modem board 2 Remove the two machine screws upper left and lower right holding the Fax Modem board cover and remove the cover 3 Remove the remaining machine screw lower left securing the board to the shield and remove the Fax Modem board s3300mfp 207 s3300mfp 103 Ribbon Cable ...

Page 225: ...ield Assembly Before you remove the SMPS Shield Assembly you must remove Right Side Cover page 8 26 1 Unplug the two connectors HVPS Fuser 2 Remove the three screws securing the SMPS Shield Assembly and remove it s3300mfp 109 Fuser Connector HVPS Connector s3300mfp 110 ...

Page 226: ...tor AC Inlet and remove the four screws securing SMPS and remove it Connection PBA Before you remove the Connection PBA you must remove Right Side Cover page 8 26 1 Unplug the all connectors s3300mfp 111 Insulator Sheet SMPS Shield With AC Inlet AC Inlet Connector SMPS s3300mfp 112 ...

Page 227: ...nual 8 75 Service Parts Disassembly 2 Remove the two screws securing the Connection PBA and remove it 3 The connectors are located as shown below s3300mfp 113 s3300mfp 114 HVPS Main Fan Fuser Exit Motor Duplex Fan Duplex Motor ...

Page 228: ...e Cover page 8 26 1 Unplug the Main Fan connector from the Connection PBA as shown below 2 Remove the screw for each fan and pull the Main and Duplex Fans from the frame While pulling the Duplex Fan disconnect the cable at the inline connector s3300mfp 118rev Main Fan 3300mfp 119rev Duplex Fan Main Fan Inline Connector ...

Page 229: ...Disassembly HVPS Housing Before you remove the HVPS Housing you must remove Duplex Drive Assembly page 8 65 Pick Up Roller Assembly page 8 36 Duplex Guide Housing page 8 38 1 Remove the nine screws securing the HVPS Housing as shown below s3300mfp 126 ...

Page 230: ...g the connector for the Connection PBA and SMPS first Unplug the other connections 3 If necessary remove the three screws securing the HVPS and remove it s3300mfp 127 Duplex Motor SMPS Connection Board Engine Duplex Guide Housing Insulator Sheet Shield HVPS s3300mfp 128 ...

Page 231: ...d Caution Be sure to wear proper ESD protection to prevent from damaging the Memory Card 1 Turn the printer power Off 2 Unplug all cables from the printer 3 Slide the Control Board Cover to the rear to release the latches and swing the cover down to its open position s3300mfp 190 ...

Page 232: ... latches securing the Memory Card and remove the Memory Card 5 When installing the Memory card line up the notches in the card with the keys in the socket plug the card into the socket and close the left and right latches on the sides Latch Memory DIMM s3300mfp 191 s3300mfp 192 s3300mfp 193 ...

Page 233: ...y 6 Swing the Control Board Cover up to the closed position and slide it forward to latch it Optional 250 Sheet Feeder PL1 1 18 Caution Use care when removing the printer from the Optional 250 Sheet Feeder 1 Disconnect the Tray 2 cable s3300mfp 194 s3300mfp 196 ...

Page 234: ...8 82 Phaser 3300MFP Service Manual Service Parts Disassembly 2 Carefully lift the machine from the Optional 250 Sheet Feeder s3300mfp 197 ...

Page 235: ...9 Chapter Parts List In this chapter Serial Number Format Using the Parts List Exploded Views and Parts Lists Xerox Supplies and Accessories ...

Page 236: ...he rear of the product The following table lists the serial number ranges by regional distribution The nine digit serial number has the following format PPPSSSSSS PPP Three digit alphanumeric product code SSSSSS Six digit numeric serial number based on the following table Product Code Product NRB 3300MFP 110 V Engine NRX DMO E NTA DMO W Xerox Europe 3300MFP 220 V Engine Product Starting Serial Num...

Page 237: ...r notice No 50 Dated June 24 2007 Place M259 Serial No NRB050515 Phaser 3300MFP Volts AC 110 127V Hertz 50 60Hz Amps 6 4A Ringer Equivalence 0 4B Manufactured August 2008 UL C US LISTED 51Y7 E149091 I T E NOM This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions i This device may not cause harmful interference and ii This device must accept any int...

Page 238: ...0 means the part is item 10 of Parts List 3 1 The notation NS next to a part indicates that particular part is not spared but contained in a kit or major assembly The notation J1 J2 and P2 is attached to a wire harness It indicates that connector Jack 1 is attached to one end of the wire harness and connector J2 is attached to the other end that is plugged into P2 Note Only parts showing part numb...

Page 239: ...r 3300MFP Service Manual 9 5 Parts List Exploded Views and Parts Lists Parts List 1 0 Main 0 14 23 7 6 25 16 17 3 1 15 2 34 26 27 5 4 4 1 4 2 4 3 28 30 31 8 1 8 2 8 33 12 11 10 13 9 13 1 13 2 24 s3300mfp 076 ...

Page 240: ...LA HOU FUSER DRIVE Parts List 7 0 Fuser Drive Assembly on page 9 17 007N01645 8 MEA TRANSFER ROLLER 002N02628 8 1 ROLLER TRANSFER 8 2 GEAR TRANSFER 9 SHIELD P CONTROLLER 10 SPEAKER 11 PBA SUB MODEM 140N63240 12 CBF HARNESS ENGINE 13 ELA HOU MAIN RAM DIMM 13 1 PBA MAIN CONTROLLER Control Board 140N63350 13 2 PBA SUB SDRAM 14 ELA HOU SCAN 4IN1 Parts List 10 0 Scan Assembly on page 9 21 15 MEA COVER ...

Page 241: ...SULATOR_SMPS 31 SMPS PSP_TYPE3_V1 110V 105N02119 31 SMPS PSP_TYPE3_V2 220V 105N02118 32 CBF HARNESS PAPER EMP 33 CBF POWER CORD 110V CBF POWER CORD 220V 105N02072 117N01769 Replace ment BOX P MAIN Parts List 1 0 Main ID No Name Description Xerox Part Number ...

Page 242: ...9 8 Phaser 3300MFP Service Manual Parts List Parts List 2 0 Cover Assembly 0 1 2 2 3 2 1 2 2 3 4 5 5 1 5 2 6 7 8 s3300mfp 077 ...

Page 243: ... 002N02796 2 1 COVER M_MID FRONT 2 2 CAP M_SUB ACTUATOR 2 3 PMO M SUB ACTUATOR 3 ELA HOU COVER MID 4 COVER M_SIDE R Right Side Cover 002N02789 5 MEA COVER SIDE L Left Side Cover 002N02790 5 1 COVER M_SIDE L 5 2 COVER M_DIMM Control Board Cover 6 MEA COVER REAR Rear Cover 002N02791 7 COVER M_LEFT UPPER Left Upper Cover 002N02798 8 COVER M_RIGHT UPPER Right Upper Cover 002N02797 ...

Page 244: ...mbly Parts List 3 0 Middle Cover Assembly No Name Description Part Number 0 ELA HOU COVER MID includes items 1 6 002N02794 1 COVER M_MIDDLE 2 COVER M_STACKER RX 3 PBA SUB USB HOST 140N63106 4 CBF HARNESS USB HOST 5 COVER M_REAR UPPER 6 PMO SUB STACKER 0 1 2 3 4 5 6 6 s3300mfp 078 ...

Page 245: ...ription Part Number 0 MEA COVER FRONT includes items 1 11 002N02795 1 COVER M_FRONT 2 HOLDER M_LOCKER 3 SPRING ETC CIS C2 4 KNOB M_LOCKER 5 TRAY M ASF_FOLDER 6 TRAY M LINK_MP 012N00536 7 TRAY M ASF_INPUT 8 GEAR PINION 9 ADJUST M_MP R 10 ADJUST M_MP L 11 TRAY M ASF_INPUT UPPER 0 1 2 3 4 5 6 6 7 8 9 10 11 s3300mfp 079 ...

Page 246: ... ID No Name Description Part Number 0 MEA COVER REAR includes items 1 9 002N02791 1 COVER M_REAR 2 MAGNET CATCH DELL 3 COVER M_FACE UP 4 PLATE MAGNET CATCH 5 COVER M STACKER REAR 6 STOPPER M STRAP 003N01045 7 GUIDE OUTPUT FUSER 8 HOLDER M IDLE ROLLER 9 PMO ROLLER UPPER DP 0 1 2 3 7 4 5 9 6 8 9 8 9 8 9 8 s3300mfp 080 ...

Page 247: ...DE DUP_OUT 3 5 SHEET GUIDE FRONT DU 3 6 CAM SHAFT PICK UP 3 7 PMO BUSHING FEED 1 2 3 3 9 3 13 6 7 8 9 10 11 9 1 9 2 9 3 9 4 9 5 9 6 12 8 1 8 2 8 3 8 4 8 5 13 10 1 10 2 10 3 6 1 6 2 6 3 6 4 7 1 7 2 7 3 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 9 1 3 9 1 3 9 2 3 9 3 3 10 3 11 3 12 3 8 15 5 5 5 4 16 17 17 18 19 20 21 22 23 24 25 26 27 27 28 29 30 31 67 32 33 34 32 35 36 36 1 36 2 36 3 36 4 37 38 39 40 41 42 43 4...

Page 248: ... Y 6 1 HOLDER M_ACT REGI 6 2 SPRING TS 6 3 LEVER M_ACTUATOR FEED 6 4 LEVER M_ACTUATOR REGI 7 FEED2 ASS Y 7 1 HOLDER M_ACT FEED 7 2 LEVER M_ACT DUP OUT 7 3 SPRING TS 8 MEA UNIT CLUTCH 005N01031 8 1 SHAFT FEED 8 2 PMO HUB CLUTCH 8 3 SPRING TS 8 3 SPRING TS 8 4 PMO COLLAR_SPRING 8 5 GEAR FEED 1 9 MEA UNIT BRACKET FEED 9 1 BRACKET P FEED 9 2 GEAR IDLE Z29 HELICAL 9 3 RING E 9 4 GEAR RETARD 39 19 9 5 R...

Page 249: ...E 24 GROUND P PUSH BUSHING 25 GROUND P DRIVE2 26 CABLE CLAMP 27 SPRING ETC GUIDE DEVE 28 PMO PLATE GUIDE DEVE_L 29 PMO PLATE GUIDE DEVE_R 30 GROUND P SHIELD 31 TERMINAL P_CRUM 32 HOLDER BEARING EXIT F DOWN 33 MEA RACK EXIT ROLLER 022N02081 34 ROLLER EXIT F DOWN 35 PBA SUB TERMINAL 36 MEA RACK EXIT ROLLER 36 1 PMO ROLLER FD F 36 2 PMO ROLLER FD R 36 3 PMO HOLDER EXIT ROLL 36 4 SPRING ETC EXIT ROLL ...

Page 250: ...SH BUSHING 53 SPRING ETC TR 54 PLATE P PUSH BUSHING 55 HOLDER M PTL R2 56 IPR P EARTH TRANSFER 57 SPRING ETC TR L HAWK 58 BUSH M TR L 59 PMO BUSHING_TR L 60 GROUND P EARTH TR 61 ELA UNIT FUSER_110V Parts List 16 0 Fuser Assembly on page 9 33 126N00265 61 ELA UNIT FUSER_220V Parts List 16 0 Fuser Assembly on page 9 33 126N00266 62 FOOT BACK 67 HOLDER M_ACT FEED 68 FAN DC 127N07328 69 SHIELD P HVPS ...

Page 251: ... Drive Assembly ID No Name Description Part Number 0 ELA HOU FUSER DRIVE includes items 1 9 007N01645 1 BRACKET P FUSER EXIT 2 MOTOR STEP MAIN 3 GEAR EXIT RDCN 87 24 4 RING E 5 GEAR FUSER RDCN IN 95 6 GEAR HUB CLUTCH 7 GEAR RDCN FUSER OUT 8 GEAR FUSER IDLE FR 9 RING E 0 1 2 3 4 4 5 6 7 8 9 s3300mfp 082 ...

Page 252: ... List 8 0 Main Drive Assembly ID No Name Description Part Number 0 ELA UNIT MAIN DRIVE 007N01561 1 BRACKET P GEAR MAIN 2 GEAR OPC RDCN 93 61 3 BRACKET P MOTOR MAIN 4 MOTOR DC BLDC MAIN 5 GEAR OPC DRV 113 33 6 GEAR FEED RDCN 55 18 7 WASHER PLAIN 8 GASKET 0 1 2 3 4 5 6 8 7 6 7 s3300mfp 083 ...

Page 253: ...HOLDER M_IDLE FEED 2 2 SPRING ETC EXIT LOWER IDLE 2 3 HOLDER M_SHAFT IDLE 2 4 ROLLER IDLE FEED 2 5 SHAFT IDLE FEED 2 6 COVER M_IDLE FEED 3 SHEET GUIDE MP 4 GEAR IDLE 23 5 SOLENOID MP 121N01075 6 HOLDER M PAD_MP 7 RPR FRICTION PAD 019N00742 8 SPRING ETC EXIT ROLL FD 0 1 2 2 1 2 2 2 3 2 4 2 5 2 6 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 17 1 17 2 17 3 18 19 20 21 22 23 24 25 26 24 27 s3300mfp 084 ...

Page 254: ... HARNESS MPF SEN 17 MEA PICK UP_MP 130N01366 17 1 HOUSING M_PICK UP_MP 17 2 RUBBER PICK UP MP 17 3 HOUSING M PICK UP2_R2 18 GEAR M PICK UP_MP 19 SPRING ETC EXIT LOWER IDLE 20 GEAR M HOLDER_MP 21 CAM M_PICK UP MP 22 SHAFT P PICK_UP 23 STOPPER M PICK UP_R2 24 PMO IDLE PICK_UP 25 SHAFT P CORE 26 BUSH M PICK_UP R 27 BRACKET P PICKUP_MP Parts List 9 0 MP Assembly ID No Name Description Part Number ...

Page 255: ... List 10 0 Scan Assembly ID No Name Description Part Number 0 ELA HOU SCAN 4IN1 1 ELA HOU ADF LOWER 002N02792 2 ELA HOU ADF 002N02793 3 ELA HOU OPE 4IN1 Control Panel 002N02857 4 BATTERY NIH 2ND 105N02093 5 CBF HARNESS OPE 6 CORE FERRITE 7 CABLE CLAMP 0 1 2 3 4 5 7 7 6 s3300mfp 085 ...

Page 256: ...st 11 0 Platen Assembly 0 1 1 1 1 1 2 1 1 4 1 1 1 1 1 3 1 1 4 1 1 5 1 1 6 1 2 1 5 1 5 1 4 1 3 2 2 2 6 2 2 2 2 5 2 2 4 2 2 3 2 2 2 2 2 1 2 2 7 2 3 2 4 2 5 2 10 2 12 2 11 2 13 2 14 2 9 2 8 2 7 2 6 2 1 2 20 2 13 2 15 2 16 1 2 16 2 2 18 2 18 2 21 s3300mfp 087 ...

Page 257: ...CAN 057N00156 1 4 TAPE DOUBLE FACE 1 5 IPR HOLDER GLASS 2 ELA HOU SCAN LOWER 109N00692 2 1 COVER M_SCAN LOWER 2 2 ELA HOU SCAN MOTOR 127N07530 2 2 1 BRACKET SCAN MOTOR R2 2 2 2 GEAR TIMING 2 2 3 PMO HOLDER BELT 2 2 4 RING E 2 2 5 GEAR IDLE 2 2 6 GEAR REDUCTION73 37 2 2 7 MOTOR STEP SCAN 2 3 ELA HOU CCDM_2905 101N01409 2 4 ICT SHAFT CCD 2 5 CBF SIGNAL CCD FFC 143N00017 2 6 PMO PULLEY 2 7 BELT TIMIN...

Page 258: ...3300MFP Service Manual Parts List 2 16 1 CORE FERRITE 2 16 2 LABEL R DOUBLE CORE 2 17 CBF HARNESS OPE 2 18 HOLDER M_CCD 2 19 CBF HARNESS ADF UPPER Parts List 11 0 Platen Assembly ID No Name Description Part Number ...

Page 259: ...Phaser 3300MFP Service Manual 9 25 Parts List Parts List 12 0 Cover Platen Assembly 0 1 1 1 1 2 1 3 1 4 1 5 2 3 4 4 5 6 7 7 5 8 9 s3300mfp 086 ...

Page 260: ...TX STACKER 022N02311 1 1 COVER M_STACKER TX 1 2 GUIDE M_DOCU L 1 3 GUIDE M_DOCU R 1 4 IPR WASHER SPRING CU 1 5 GEAR PINION 2 COVER M_PLATEN 002N02651 3 SHEET WHITE SPONGE 095N00274 4 MEA UNIT HINGE 003N01018 5 SPRING ETC FEED 009N01489 6 ICT SHAFT PINCH 006N01218 7 PMO ROLL PINCH 022N02014 8 SHAFT IDLE FEED 006N01302 9 ROLLER ADF FEED 022N02312 ...

Page 261: ...ACKET P_WHITE_BAR 0 1 7 2 5 5 1 5 2 5 3 5 2 3 3 1 3 2 3 3 3 2 5 3 2 2 3 2 1 3 2 4 3 2 3 1 20 1 21 6 1 19 1 17 1 16 1 15 1 13 1 7 1 7 1 11 1 14 1 12 1 1 1 18 1 4 1 5 1 6 1 7 1 8 1 2 1 3 1 7 1 9 1 10 2 1 2 2 2 13 2 3 2 4 2 5 2 15 2 17 2 4 2 5 2 5 2 5 2 4 2 6 2 7 2 19 2 20 2 24 2 24 2 8 2 9 2 7 2 10 2 11 2 25 2 12 2 13 2 14 2 15 2 17 2 18 2 19 2 20 2 21 2 22 4 4 1 4 18 4 2 4 3 4 6 4 4 4 12 4 10 4 11 ...

Page 262: ...GROUND_ROLLER 1 19 GROUND P ADF R2 1 20 CBF HARNESS ADF R GND 1 21 CBF HARNESS ADF CLUT1 2 ELA HOU ADF MOTOR 127N07593 2 1 BRACKET P GEAR H 2 2 MOTOR STEP ADF 2 3 CBF HARNESS ADF GND 2 4 GEAR IDLE 35 ADF 2 5 RING E 2 6 GEAR 40 21 2 7 RING E 2 8 GEAR 24 2 9 GEAR 40 21 ADF 2 10 LINK M_SWING 2 11 GEAR SWING 31 20 ADF 2 12 GEAR 58 25 ADF 2 13 RING E 2 14 IPR WASHER WAVE 2 15 GEAR SWING 31 20 ADF 2 17 ...

Page 263: ... ADF 4 4 SHAFT ADF PICKUP 4 5 ICT PIN ADF 4 6 WASHER PLAIN 4 7 PMO COVER ADF 4 8 MEC PICK UP ROLLER ASSY 4 8A PMO SLEEVE PICK UP 4 8B RMO PICKUP ROLLER 4 9 PMO ADF COLAR 4 10 SPRING ETC CLUTCH 4 11 PMO ADF CLUTCH 4 12 GEAR ADF IDLE 34 4 13 PMO SHAFT PICK UP 4 14 GEAR PICK UP 26 4 15 PMO PICK UP CLUTCH SUB 4 16 MEC ADF ROLLER ASSY 4 16A RMO ADF ROLLER 4 16B PMO SLEEVE ADF 4 17 RING C 5 MEA COVER OP...

Page 264: ...9 30 Phaser 3300MFP Service Manual Parts List Parts List 14 0 Control Panel OPE Unit 0 2 1 4 3 5 6 7 8 10 9 12 13 14 15 23 11 16 17 18 21 20 21 22 s3300mfp 089 ...

Page 265: ... COVER M_OPE 4IN1 MONO 3 SHEET ONETOUCH 4 LABEL ONETOUCH 5 KEY M_STOP CLEAR 6 KEY M_START BLACK 7 KEY M_TEL 8 KEY M_ON HOOK 9 KEY M_BLACK 10 KEY M_COPY 11 KEY M_FAX 12 KEY M_MODE SCAN 13 KEY M_MODE COPY 14 KEY M_MODE FAX 15 KEY M_MENU 16 KEY M_ONETOUCH 17 RUBBER ONETOUCH 18 RUBBER MENU 19 RUBBER MODE 20 RUBBER TEL_COPY 21 COVER M_LCD 22 PBA SUB OPE 140N63351 23 LENS LED M_STATUS ...

Page 266: ...ription Part Number 0 MEA UNIT CASSETTE 1 ADJUST M CASSETTE_L 2 ADJUST M CASSETTE_R 3 GEAR PINION 4 MEA UNIT HOLDER PAD 4 1 HOLDER M PAD 4 2 SHEET HOLDER PAD R2 4 3 IPR PLATE PAD 4 4 RPR FRICTION PAD 5 SPRING ETC EXIT ROLL FD 6 PLATE P KNOCK_UP 7 SPRING CS 0 1 2 3 4 1 4 4 3 4 2 4 4 5 6 7 7 8 9 10 11 12 13 17 14 15 16 s3300mfp 090 ...

Page 267: ...E M EXTENSION L2 12 PMO EXTENSION SMALL 13 PMO PLATE_LOCKER 14 SPRING ETC LOCKER PLATE 15 COVER M_SUB CST 16 INDICATOR M_CASSETTE Parts List 15 0 Cassette Assembly ID No Name Description Part Number 1 2 33 35 3 9 4 5 6 7 8 10 11 12 13 14 0 15 16 17 18 18 18 19 18 21 22 23 24 25 26 27 30 28 29 34 20 31 32 20 2 20 3 20 4 20 1 31 s3300mfp 091 ...

Page 268: ... UPPER ROLLER 8 REC HARNESS 9 STRIPPER FINGER 10 FINGER STRIPPER SPRING 11 RUBBER EXIT_F UP 12 PEX ROLLER F UP 13 SPRING TS 14 ANTISTATIC BRUSH 15 FUSER FRAME 16 RIGHT JAM LINK LEVER 17 LEFT JAM LINK LEVER 18 E CLIP 19 JAM LINK HOLDER 20 HALOGEN LAMP 110V 122N00260 20 HALOGEN LAMP 220V 122N00261 20 1 HEAT ROLLER 022N02371 20 2 HEAT ROLLER LEFT BUSH 20 3 HEAT ROLLER RIGHT BUSH 20 4 HEAT ROLLER GEAR...

Page 269: ...t Optional 29 SPRING ES 30 EXIT GEAR 31 SPRING CS 32 PRESSURE ROLLER 022N02295 33 IDLE 33 GEAR 34 PRESSURE BEARING 35 IDLE GEAR BRACKET Parts List 16 0 Fuser Assembly ID No Name Description Part Number 0 1 2 3 4 9 9 5 6 16 7 3 8 8 5 10 9 9 8 11 12 13 14 15 9 9 s3300mfp 092 ...

Page 270: ...cludes items 1 16 098N02194 1 FRAME M_DUP 050N00521 2 GUIDE M_DUMMY 3 BUSH M FEED DUP 4 ELA UNIT ROLLER_DUP2 5 PULLEY 18 DUP 6 GEAR EXIT F DOWN 7 ELA UNIT ROLLER_DUP 8 PULLEY M 18 DUMMY_DUP 9 SCREW TAPTITE 10 TERMINAL P GND DUP 11 GUIDE M_UPPER DUP 12 SPRING TS 13 PCT SILP WASHER 14 ROLLER M IDLE_ DUP 15 SHAFT IDLE ROLL DUP 16 BELT TIMING ...

Page 271: ...265 N A Standard Capacity Print Cartridge 4K 106R1411 High Capacity Print Cartridge 8K 106R1412 Parts List Reference Description Part Number N A 256 MB DDR2 Memory 1x 256 MB 097S03761 N A Optional 250 Sheet Feeder 097N01693 Parts List Reference Description Part Number PL 1 33 CBF Power Cord 110V 105N02072 PL 1 33 CBF Power Cord 220V 117N01769 Description Part Number CUSHION EPP TOP 095N00376 CUSHI...

Page 272: ...9 38 Phaser 3300MFP Service Manual Parts List ...

Page 273: ...10 Chapter Wiring Diagrams Block Diagram WD 2 Connection Diagram WD 3 Power Signal Interconnection Diagrams ...

Page 274: ...STEP MOTOR PLATEN PLATEN MOTOR MOTOR DRIVER DRIVER TEA3 718 X 2EA 4P 2P 18P LSU LVDS 2P PAPER EMPTY SENSOR HVPS Manual Regi SENSOR MHV SUPPL Y DEV THV OPC GND 16P 2P UA RT I F 9P OPE MICOM LCD LED Drive Key Scan LCD 16char 2lines CCD HOME SENSOR 3P 2P 24VSF Fus er 24V 5V Inlet NIC I F Phy Chip MII BUS NETWORK 8P DUPLEX MOTOR STEP MOTOR DPLX MOTOR DRIVER A3977 4P COLOR CCD Modul e 600dpi CIP4 AFE C...

Page 275: ...otor Fuser Battery Speaker CCD ADF Platen Motor 30 2 2 30 2 4 2 2 10 4 3 18 24 7 3 2 2 2 3 18 4 28 2 2 4 6 7 3 14 PBA USB Host 5 2 Embedded N W 2 Platen Cover Open Sensor LSU Interrupt Switch Feed Clutch Fuser Cover Sensor Exit Sensor Feed Sensor Duplex Sensor Registration Sensor Cover S W Paper Empty Sensor Power Cord Power Switch Exit Motor Main Fan Duplex Motor CCD Home Sensor s3300 094 ...

Page 276: ...3V 3 3V 1 3V 24VS 24VS 24VS 24V 5V 24V 5V Network BCM5241 EEPROM M24C32 EEPROM M24C32 USB 2 0 ISP1582 Super1284 Line Tranceiver 74LVX161284MTD Buffer 74LCX16245 Flash ROM S29GL064M AFE HT82V26A CCD LVDS HT82V26A CPU CHORUSm SDRAM K4S561632 SDRAM K6R1016 3 3V DC DC Converter 1 3V DC DC Converter DUPLEX Motor Driver IC A3977SLP EXIT Motor Driver IC AN44060A SSCG CY25811 FET NDT2955 USB Host OTG242 A...

Page 277: ...ser 3300MFP Service Manual 10 5 Wiring Diagrams OPE ADF Power signal OPE ADF OPE Micom HT48C50 5V 5V 5V 5V 24V 5V 5V 24V LED KSA1182 ADF Motor Driver IC Photo Interrupter RPI 441C1N MCU Board s3300mfp 172 ...

Page 278: ... Switching Control OP AMP Control OP AMP Control Switching TR Transformer Switching TR Transformer Rectifier Regulation Rectifier Regulation Output Feedback Recognition of Environment THV PWM THV EA THV READ 47 50 12 13 14 KA324 1 2 3 4 11 44 46 44 48 THV 1 5 2 4 6 7 1 5 2 4 6 7 s3300mfp 173 ...

Page 279: ...CN Main Fan CN3 CN Duplex Motor Duplex Fan Exit Motor CN5 CN CN CN2 CN Laser Unit Switch CN25 CN Optional 250 Sheet Feeder CN14 CN MPT Sensor CN7 CN CRUM CN1 CN3 HVPS CN3 CN3 CN5 CN9 Control Panel Laser Unit Board CN27 CN1 CN2 MJ1 MJ2 Modem Board CN24 CN2 CN Main Motor CN23 CN Registration Clutch CN17 CN Pick Up Clutch CN18 CN MPT Clutch CN15 CN Flat Cover Sensor CN1 CN5 CN16 CN13 CN6 CN5 CN2 ADF ...

Page 280: ...x Motor Engine HVPS BLDG Main Motor Pick Up Clutch REGI Clutch MPF Clutch MPF_SEN Thermistor LSU LSU_5V Cartridge CRUM USB Host Control Panel CCD Flat Motor Flat Cover ADF Network Port USB Port SCF Con Tray 2 SDRAM CN4 CN1 CN2 CN5 CN3 CN6 CN7 CN8 CN9 CN12 CN14 CN15 CN17 CN18 CN23 CN24 CN26 CN27 CN22 CN25 CN16 CN13 ...

Page 281: ..._EN LSU_SH1 LSU_SH2 LSU_MOTOR_CLK nHSYNC1_plus nHSYNC1_minus GND NC NC NC RD 3 3VDC 24VDC 3 3VDC 3 3V P U LED2 3 3V P U LED1 RD TD TD nLSU_READY nLSU_MOTOR_EN 6 7 8 9 10 11 12 13 14 15 16 17 18 CN9 LD_POWER1 LD_POWER1 VD02_plus VD02_minus VD01_plus VD01_minus LSU_5V GND GND 1 2 3 4 5 Ethernet 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CN16 VBUS DM DP GND USB 1 2 3 4 ...

Page 282: ...C N C 2 CONTROL Pick Up Clutch s3300mfp 176 CN Main Motor BLDC_MOTOR_READY M nBLDC_MOTOR_EN GND GND GND 10 9 8 7 6 5 4 3 2 1 nBLDC_MOTOR_DIR PWM_MOTOR 24VDC 24VDC 5VDC 1 2 3 4 5 6 7 8 9 10 24VDC 24VDC CN2 CN Flat Motor M 4 3 2 1 OUT1A OUT1B OUT2A OUT2B 1 2 3 4 CN CN 1 CONTROL 3 2 1 2 CN15 1 24VDC 2 CONTROL MPT Clutch 24VDC 3 3VDC CN 1 2 1 2 3 CN 3 2 1 GND nMFP_P_EMPTY 3 3VDC MPT Sensor CN1 3 3VDC ...

Page 283: ...WM THV_READ THV_PWM E_M_A1 E_M_A1 E_M_B1 E_M_B1 nP_COVER nP_REGI 5VDC 5VDC 5VDC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 DEV_PWM nP_EXIT GND GND GND PWM_FUSER_BIAS FAN_MAIN nFuser_EN 24VS 24VS 24VS 24VDC 7 6 5 4 3 2 1 DPX_MOTOR_A DPX_MOTOR_B FAN DUPLEX nDPX_JAM_SENSOR2 1 2 3 4 5 6 7 DPX_MOTOR_NA DPX_MOTOR_NB nDPX_JAM_SENSOR1 5VDC 5VDC 3 3VDC CN7 CN 4 3 2 1 DEV_DIO...

Page 284: ...nSCANNER_HOME PANEL_RXD PANEL_TXD 7 6 5 4 3 2 1 1 2 GND 24VDC 2 1 5VDC ADF Registration Clutch 5VDC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 CN4 CN3 CN2 CN ADF Board ADF_MOTOR_PHB ADF_MOTOR_PHA ADF_MOTOR_A ADF_REGI_CLUTCH ADF_PICKUP_CLUTCH ADF_MOTOR_NA ADF_MOTOR_NB ADF_MOTOR_B 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 24VDC 24VDC nADF_MOTOR_EN 24VDC nADF_P_REGI nADF_P_DET nADF_P_POS nADF_MO...

Page 285: ...24 GND 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 5VDC 5VDC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 GND GND GND A 2 A 3 A 4 A 5 A 6 A 7 A 8 nCS_MODEM nRD N C KEYCLICK nRST_MODEM nINT_MODEM GND 3 3VDC 3 3VDC nWR CN6 CN2 USB Host Board GND GND DM DP 5 4 3 2 1 GND GND GND 1 2 3 4 5 6 DM DP 5VDC MJ1 1 2 3 4 MJ2 1 ...

Page 286: ...DPXMOTOR1A DPXMOTOR2A DPXMOTOR2B DPXMOTOR1B DPXMOTOR1A EXITMOTOR1A EXITMOTOR2A EXITMOTOR2B EXITMOTOR1B EXITMOTOR1A EXITMOTOR1B EXITMOTOR2A EXITMOTOR2B 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 GND GND GND GND GND GND GND CN1 Connection Board MAIN_FAN GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 24VS 24VS GND DPX_FAN 18 17 20 19 22 21 24 23 26 25 28 27 30 29 1 2 CN2 AC Fuser AC 1 2 CN5 CN CN Duplex Motor M 4 ...

Page 287: ...ermistor 2 5VDC 3 3VDC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 CN5 CN CCD B_Vin G_Vin R_Vin Dout4 Dout4 Dout1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 24VDC Scanner_DPI_Control Scanner_BW_Control Scanner_PI_TG1 24VDC 5VDC 3 3VDC Dout1 Dout2 Dout2 Dout3 GND GND GND Dout3 INV_Power GND GND GND ...

Page 288: ...10 16 Phaser 3300MFP Service Manual Wiring Diagrams ...

Page 289: ...A Appendix Appendix Contents Phaser 3300MFP Menu Map Acronyms and Abbreviations ...

Page 290: ...ure USB Memory Scan Size Original Type Resolution Scan Color Scan Format E mail Scan Size Original Type Resolution Scan Color FTP Scan Size Original Type Resolution Scan Color SMB Scan Size Original Type Resolution Scan Color Scan Setup Change Default USB Memory E mail FTP SMB System Setup Machine Setup Machine ID Machine Fax No Date Time Clock Mode Language Default Mode Power Save Scan PWR Save T...

Page 291: ...sic Input Output System BLDC Brush Less Direct Current BOOTP Boot Parameter Protocol BSD Block Schematic Diagram BTM Bottom CAM Cam Shaft CCD Charged Coupled Device Photoelectric Converter CD Circuit Diagram CD Compact Disc CLT Clutch CMOS Complementary Metal Oxide Semiconductor CN Connector CON Connector CPU Central Processing Unit CRU Customer Replaceable Unit CRUM Customer Replaceable Unit Mete...

Page 292: ...nterference EP electrophotographic EPP Enhanced Parallel Port EOM End of Message ESA Electric Static Attachment ESD Electrostatic Discharge A transfer of charge between bodies at different electrostactic potential FCC Federal Communications Commission FCOT First Copy Out Time FDR Feeder FE Field Engineer FPOT First Print Output Time FR FRNT Front FRU Field Replaceable Unit F W Firmware GB Giga Byt...

Page 293: ...l IQ Image Quality KB Kilo Byte LAN Local Area Network LBP Laser Beam Printer LCD Liquid Crystal Display LD Laser Diode LED Light Emitting Diode LEF Long Edge Feed LSU Laser Scanning Unit LTR Letter Size Paper 8 5 x 11 inches LVPS Low Voltage Power Supply MAC Media Access Control MB Mega Byte MFP Multi Functional Product MHz Mega Hertz MM Millimeters MOT Motor MPT Multi Purpose Tray NVM Non Volati...

Page 294: ...lume Management PWBA Printed Wiring Board Assembly PWM Pulse Width Modulation RAM Random Access Memory RH Relative Humidity RLS Release ROM Read Only Memory ROS Raster Output Scanner Laser Unit SCF Second Cassette Feeder SEF Short Edge Feed SMPS Switching Mode Power Supply SNR Sensor SOL Solenoid SOS Start of Scan SPOOL Simultaneous Peripheral Operations Online STS Soft Touch Sensor SW Switch SYNC...

Page 295: ......

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