X10.com, a division of X10 Wireless Technology, Inc. (X10)
warrants X10 products to be free from defective material and
workmanship for a period of one (1) year from the original date of
purchase at retail. X10 agrees to repair or replace, at its sole
discretion, a defective X10 product if returned to X10 within the
warranty period and with proof of purchase. If service is required
under this warranty:
Call 1-800-442-5065, or visit www.x10.com, or e-mail
[email protected].
For help or more information on setup, please visit:
http://www.x10.com/support
12 Month Limited Warranty
The Favorites you set up don’t operate your device.
• Make sure you selected the correct device (TV, Cable, Sat,
etc., when you set up each favorite. See Add/Edit Favorites
page 37 to change the device type for your favorite(s).
The Remote’s hard keys do not operate your product.
• Make sure the remote is set to the correct Mode by
pressing the
MODE
key follow by the appropriate Side
Key for the device mode that you want.
• Program the remote with a new code.
• The remote may not contain the code for your device. Try
learning the codes you need from your old remote.
• Install new batteries.
The remote does not operate some features of your product.
• Program the remote with a new code.
• The remote may not be able to operate all features of your
product or key names might be different than your product.
Try learning codes from your old remote.
Having problems with learning?
• See Learning Tips on page 24.
• If some learned keys transmit multiple times, e.g., if a
learned Channel Up key changes more than one channel
when you press it, or Up/Down/Left/Right navigation keys
move more than one step when you press the learned key;
try just giving the key to be learned a quick press (when
you learn it) rather than holding the key pressed until the
screen displays Success.
Your TV turns on when you press a Favorite key.
• Some types of TV, e.g., Philips flat panel TVs turn on and
go to the selected channel when you press a channel
number while the TV is off. So for this type of TV pressing
a favorite key will do the same thing (but it might not work
for 3-digit channels, e.g., 550).
Forgot your KidSafe code?
• Just remove and reinsert the batteries to reset KidSafe (but
don’t let your Kids see this Owner’s Manual).
Troubleshooting
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