8
Troubleshooting tips
•
Make sure that the power cable is
connected correctly.
•
Make sure that the power supply at the
power source is working correctly.
•
With the chair turned to the ON
position, give the power cable a slight
wiggle in the port. If any lights flicker (or
not) then please contact support (details
below).
•
Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
•
Please contact X Rocker support
regarding this issue.
No power going to control panel
Issue
Troubleshooting steps
No sound
The cables connected to
my X Rocker have been
broken accidentally
Bluetooth mode cuts out during
gameplay / No vibration or
subwoofer sound via analogue
connection
•
Review the connection methods on the
previous page and try alternative
connection methods if possible.
•
Confirm the device/system is correctly
configured as per previous connection
guide
•
Make sure the Bluetooth switcher is in
the corresponding position that suits
your connection method (B for
Bluetooth and AUX for wired
connections).
