Troubleshooting
Symptom
Possible Cause
Possible Solution
Lasers do not acti-
vate and appear to
not have power
No power to heads or
router
Check all cables and
outlets
Check power switch
on rear of router
Lasers do not acti-
vate but appear to
have power
Dead diode or driver
board
Return head to fac-
tory for service
Lasers are not func-
tioning as intended
Pods are connected
to router incorrectly
Ensure that you have
connected everything
as shown in the en-
closed diagram
Faulty cable
Ensure that you are
using standard
“straight through”
CAT-5 cable in good
condition with a run
of less than 300’
DMX issue
Ensure that you are
using a mid line to
high end DMX con-
troller and that you
have set your control-
ler and the dip
switches accordingly
Other
Return the unit to
factory for service
Power Variations
X-Laser products are hand built laser light show products produced from
scratch and built to order. Because lasers are made with such small
power levels, variances from fixture to fixture do and will exist. This can
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