Warranty Information
This product is covered by a 3 year limited parts and labor warranty. During this period there will be no charge for unit
repair, component replacement or complete product replacement in the event of malfunction. The decision to repair
or replace will be made by the manufacturer. This limited warranty only covers defects in materials or workmanship
and excludes normal wear and tear or cosmetic damage.
Visit the product page located at
for additional information on this product including important
technical information not provided in this document and warranty terms & conditions.
Specifications
Audio and Video
Audio Formats
2ch analog and Up to 7.1 DTS-HD Master
Audio and Dolby TrueHD
Video Resolution
1920x1080@60Hz (1080p60)
4096x2160@60Hz 4:2:0 (4K)
Color Depth
1080p: 36bit
4K: 24bit
Maximum Pixel Clock
297MHz
Communication and Control
HDBaseT
EDID | PoH | bi-directional IR and RS-232
HDMI
HDCP 2.2 | EDID | CEC
DVI/D supported with adapter (not
included)
IR
Bi-directional over HDBaseT
RS-232
Bi-directional over HDBaseT
Power
Power Supply
Input: 100~240V AC 50/60Hz
Output: 18V DC 1A
Max Power
Consumption
8.88W
PoH
48V 15.4W
Environmental
Operating Temperature
32°F ~ 113°F (0°C ~ 45°C)
10% ~ 90%, non-condensing
Storage Temperature
-4°F ~ 158°F (-20°C ~ +70°C)
10% ~ 90%, non-condensing
Maximum BTU
30.30 BTU/hr
Dimensions and Weight
Height
15mm/0.6in
Width
109mm/4.3in
Depth
64mm/2.52in
Weight
0.17Kg/0.37lbs
Regulatory
Safety and Emission
CE | FCC | RoHS
Copyright © 2015 WyreStorm Technologies |
EX-35-4K Quickstart Guide | 160127
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
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Troubleshooting
No or Poor Quality Picture (snow or noisy image)
• Verify that power is being supplied to the transmitter and receiving
device and that both devices are powered on.
Note:
When using PoH, to power the receiver, verify that the HDBaseT cable is
properly terminated per the
section.
• Verify that the transmitter, receiving device, and display support the
output resolution of the source. See
• Verify that the receiving device and display support the output
resolution of the source.
• If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K
rated.
• Verify that the HDBaseT cable is properly terminated per the
• Verify that all source and HDBaseT connections are not loose and are
functioning properly.
No or Intermittent 3
rd
party Device Control
• Verify that the IR cable(s) is properly terminated. See
• Verify that the IR emitter is located near the IR receiver on the device.
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable
to other devices to verify functionality.
• Use a flashlight to locate the IR sensor behind any tinted panels on the
device being controlled. It will likely appear as a small round disc.
