WASTE WATER PUMPING SYSTEMS
Wykamol SumpFlo
™
41/44
Installation and operating guidelines
Technical advice: 0845 400 6666
www.wykamol.com
14. Service agreement
Our service agreements consist of planned preventive maintenance visits at an agreed frequency. As part of all service
visits, a detailed service check list is utilised that covers all visual inspections, working tests, system adjustments and
electrical safety checks.
Service agreement benefits:
• 10% discount off of all parts.
• Flexible payment options (Monthly Direct Debit).
• Service terms available between 2–5 years (discounts offered subject to service term).
• Out of hours service.
• Service visits to suit your schedule.
• Reduced emergency call out rates.
• Provide full reporting on all works undertaken, this includes current condition of equipment and any
recommended works.
• Preferential scheduling of emergency call outs.
• Increased life expectancy of equipment.
• Reduced risk of breakdowns with their associated costs and inconvenience.
• Free technical advice available via our help line.
• Fully trained service engineers.
• Nationwide coverage.
Service visit intervals:
Please note; in accordance with BS EN 12056-4 and Edincare Pumps recommendations the pump equipment must be
maintained at intervals of:
• Once per annum – Single residential dwelling
• Twice per annum – Single residential dwelling where there is a risk of flooding as a result of product failure (for
example, basement applications), and multiple residential dwellings
• Four times per annum – Commercial premises
