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CLOUD VOICE S Service 

– Cisco 8865 IP Phone User Guide

 

 

Version 4.0  

                                                                            

©  2018 WTT HK Limited, All Rights Reserved 

Transfer button 

 

Transfers a call. 

Hold/Resume 
button 

 

Places an active call on hold and resumes the held call. 

Conference 
button 

 

Creates a conference call. 

10  Speakerphone 

button 

 

Toggles the speakerphone on or off. When the speakerphone is 
on, the button is lit. 

11  Mute button 

 

Toggles the microphone on or off. When the microphone is 
muted, the button is lit. 

12  Headset button 

 

Toggles the headset on or off. When the headset is on, the 
button is lit. 

13  Keypad 

Allows you to dial phone numbers, enter letters, and select 
menu items (by entering the item number). 

14  Contacts button 

 

Opens/closes the Directories menu. Use it to access personal 
and corporate directories. 

15  Volume button 

 

Controls the handset, headset, and speakerphone volume (off-
hook) and the ringer volume (on-hook). 

16  Applications 

button 

 

Opens/closes the Applications menu. Use it to access call 
history, user preferences, phone settings, and phone model 
information. 

17  Messages button 

 

Dials to retrieve your Voicemail messages. 

18  Back button 

 

Returns to the previous screen or menu. 

19  Navigation and 

Select button 

 

The Navigation and Select button allows you to scroll through 
menus, highlight items and select the highlighted item. 

 

 

 

 

 

 

Summary of Contents for CLOUD VOICE S Service Cisco Unified IP Phone 8865

Page 1: ...CLOUD VOICE S Service Cisco Unified IP Phone 8865 User Guide Version 4 0...

Page 2: ...all Pickup 11 4 7 1 Call Pickup within your Group 11 4 7 2 Directed Call Pickup Specific Group Member 11 4 8 Sim Ring Mobility 12 4 8 1 Enable Disable SIM Ring Mobility 12 4 8 2 Switching Call Convers...

Page 3: ...n HD voice support creating a more productive user experience for multimedia application engagement 1 Phone Set Features and Functions 1 1 Operation for IP Phone 8865 Item Description 1 DC adaptor por...

Page 4: ...cate status Flashing amber Ringing call Pressing this button answers the call Solid green May be a connected call or an outgoing call that is not yet connected If the call is connected pressing this b...

Page 5: ...ton is lit 13 Keypad Allows you to dial phone numbers enter letters and select menu items by entering the item number 14 Contacts button Opens closes the Directories menu Use it to access personal and...

Page 6: ...ey to confirm the contrast level or just press the Cancel softkey to exit without changing the setting 2 2 Adjusting Ringer Volume and Ringtone 2 2 1 Change Volume 1 Press the Volume button right or l...

Page 7: ...ber of keypad 3 Press the Speakerphone button and enter the number of keypad 4 If you wish to place a new call during conversation press New Call soft key and dial the number 3 2 Answering a Call Ther...

Page 8: ...uide Version 4 0 8 2018 WTT HK Limited All Rights Reserved 3 4 Muting a Call 4 Press the Mute button 5 To disengage mute press Mute button again Note If you are using mute along with the speakerphone...

Page 9: ...the original call press the Resume button 3 When you return to the original call if the 2nd call is not finished the call will be on hold 4 You can use the Hold button to switch between calls 4 3 Tra...

Page 10: ...on of number to which you want to forward all of your calls e g your mobile 5 Cancel Press 2112 1113 to deactivate the call forwarding setting accordingly Note Starter Cloud Voice Password is your Clo...

Page 11: ...ease remember to add 9 before the 8 digits telephone number Tips You can press ConfList to view and press Remove to remove conference participants 4 7 Call Pickup 4 7 1 Call Pickup within your Group 1...

Page 12: ...you are using IP Phone for call conversation with your business partner and wish to leave from your desk you can continue the call conversation by using switching call to mobile 1 During the call con...

Page 13: ...when you are accessing VoiceMail service from overseas 2 A welcome greeting message will be announced and please select the language by pressing 1 for Cantonese and 2 for English 3 Enter your User ID...

Page 14: ...Outlook 2000 2003 2007 2010 2013 1 Open your Microsoft Outlook 2 Click Tools 3 Select Accounts 4 Click New 5 Select Microsoft Exchange POP3 IMAP or HTTP and click Next 6 Enter Account Information and...

Page 15: ...2112 1288 Please dial 852 2112 1288 when you are accessing VoiceMail service from overseas 2 A welcome greeting message will be announced 3 Enter your User ID your Cloud Voice Number followed by 4 Ent...

Page 16: ...852 2112 1288 when you are accessing VoiceMail service from overseas 2 A welcome greeting message will be announced 3 Enter your User ID your Cloud Voice Number followed by 4 Enter your VoiceMail PIN...

Page 17: ...es or the line that you want to view 4 From the Call History list select the call you want to dial and do one of the following Press the Call softkey Press the line key Pick up the handset Press the s...

Page 18: ...on Mobility is useful particularly for those who do not routinely conduct business in the same office However you can only login one phone at a time If you want to use another phone you must logout of...

Page 19: ...5 Click Password Management 6 Enter Existing Password 7 Enter New Password 8 Re enter New Password 9 Click Submit Note i Starter Cloud Voice Password is your Cloud Voice Number ii New Cloud Voice Pass...

Page 20: ...adp wtt cloudvoice com pc en index jsp 2 Enter your Cloud Voice Number and Password 3 Click Login 4 Click Password Management 5 Choose IP Phone PIN 6 Enter New PIN 7 Confirm PIN 8 Click Save Note i St...

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