WTT CLOUD VOICE S Service Cisco Unified IP Phone 8865, User Manual

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CLOUD VOICE S Service
– Cisco 8865 IP Phone User Guide
Version 4.0 9 © 2018 WTT HK Limited, All Rights Reserved
4 Call Management Features
4.1 Putting a Call on Hold
1. To put a call on hold,

Press the Hold button .

The Hold icon will be displayed and the Line button will be pulsed to
green color.
2. To resume the highlighted call, you can

Press the Resume softkey.
4.2 Call Waiting
1. Press Answer to answer the new call. When you do so, the original call
will be put on hold.
2. To return to the original call, press the Resume button.
3. When you return to the original call, if the 2
nd
call is not finished, the call
will be on hold.
4.
You can use the Hold button to switch between calls.
4.3 Transferring a call
1. Press the Transfer button .
2. Enter an 8-digits local number / a 4-digits extension number of the
recipient
3. Press the Transfer button again or the Transfer softkey.
Note: If you wish to transfer the call to an external party
, please remember to add ”9”
before the 8-digits telephone number
4.4 Redialing the Last Number Dialed
Press the Redial soft key.
Note: If you have not lifted up the handset, it will be in speakerphone mode and
automtically activate the speaker.