Wren V5BT14, Setup Manual

Page: 19 / 64

English
19
Troubleshooting Tips
Problem Possible Solutions
Cannot pair
the speaker
with my
Bluetooth ®
device
• Make sure your V5BT is discoverable. Refer to “Pairing with your V5BT”
on pages 8-9.
• Make sure the Bluetooth feature on your device is turned on.
• Your Bluetooth device may be out of range – try moving it closer to
the V5BT.
• Turn the V5BT off and back on.
• Make sure your
Bluetooth device supports the A2DP (stereo Bluetooth )
profile.
• Make sure when connecting to a PC or Mac computer that you select the
V5BT14_xxxxxx as the audio output device within the audio settings menu of
the computer. You may need to play an audio track to make the connection.
Poor sound
quality from
a
Bluetooth ®
device
• Your Bluetooth device may be out of range. Try moving it closer to the V5BT.
• Make sure your Bluetooth device and/or you V5BT are not positioned near
other devices that generate electromagnetic interference, e.g., cordless
phones, microwave ovens, wireless routers, or other
Bluetooth devices.
• Reduce the number of applications running on your Bluetooth device.
Running multiple applications can reduce the amount of internal resources
available to transmit audio. Closing non-essential applications may improve
audio quality.
• Try turning off your source device’s Wi-Fi®.
• Try unpairing and then re-pairing your
Bluetooth device to your V5BT.
• Turn the V5BT off and back on.
• Clear the memory of your V5BT following step 4 on page 11. The
Bluetooth
source indicator on the control panel of your V5BT will blink amber
once every second to indicate that the “discoverable” mode is engaged.
Then re-pair your device following instructions on pages 8-9.
(continued)