Worldline Yomora Owner'S Manual Download Page 4 | Manualshive

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YOMOVA countertop owner manual

ii

empty for double-sided printing

ymvC_ownerManualTOC.fm

Printer and paper ............................................................................................. 28
Opening the terminal........................................................................................ 28
Servicing .......................................................................................................... 28

Approvals and operating conditions.................................................................. 29

Operating conditions .............................................................................................. 29

Decommissioning a YOMOVA ............................................................................ 31

Step by step ........................................................................................................... 31

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Summary of Contents for Yomora

Page 1: ...OWNER MANUAL an atos company YOMOVA countertop payments streamlined innovation...

Page 2: ...e or right to use any of Worldline s proprietary material While Worldline has made every attempt to ensure that the information contained in this document is correct Worldline does not provide any leg...

Page 3: ...YOMOVA for operation 7 Selecting a location 8 Installing SAM 8 Connecting communications cables 10 Loading paper 12 Powering up the YOMOVA 14 Using the YOMOVA countertop 17 Security recommendations 1...

Page 4: ...nual ii empty for double sided printing ymvC_ownerManualTOC fm Printer and paper 28 Opening the terminal 28 Servicing 28 Approvals and operating conditions 29 Operating conditions 29 Decommissioning a...

Page 5: ...11 Fixing cables to terminal 10 Figure 12 Closing the connector compartment 11 Figure 13 Opening paper compartment 12 Figure 14 Inserting paper roll 12 Figure 15 Closing paper compartment 13 Figure 16...

Page 6: ...YOMOVA countertop owner manual iv empty for double sided printing ymvC_ownerManualLOF fm...

Page 7: ...ay with touch panel enhances the user experience by supporting optimum interaction The integrated PIN protection shield around the ergonomic keypad prompts the cardholder to trust the YOMOVA and makes...

Page 8: ...in this version are indicated with a change bar A change bar for a heading or title means that everything until the next heading has been changed or updated Significant deletions are struck through i...

Page 9: ...nnectivity Extra communications options are PSTN and Ethernet YOMOVA top view Figure 2 Keypad layout Figure 1 YOMOVA top view 1 magstripe card reader 3 integrated PIN privacy shield against shoulder s...

Page 10: ...c last updated 16 2 17 document release 2 2 ymvC_description fm YOMOVA side view YOMOVA bottom view Figure 3 YOMOVA side view 1 Kensington lock fixing point 1 Figure 4 YOMOVA bottom view 1 connector c...

Page 11: ...17 YOMOVA countertop owner manual Connector compartment Card compartment Figure 5 Connector compartment 1 OM Ethernet and RS232 2 USB device 3 PSTN 4 power input mains adaptor COM LINE Mini USB 1 2 3...

Page 12: ...YOMOVA countertop owner manual 6 empty for double sided printing ymvC_description fm...

Page 13: ...aintenance operations including the name of the operator In the tampered state the device displays a warning message and it is not possible to use the terminal to make a payment When a warning message...

Page 14: ...g to use it there is enough space typically 10 cm on all sides around the terminal so that it is easy to read a card or tap a contactless device direct light sources do not make it difficult to read t...

Page 15: ...e holder with the bevel towards the open end of the holder Make sure SAM cards are completely inserted 4 Close the SAM holder or holders Figure 9 Inserting SAM card and closing holder Make sure the be...

Page 16: ...able to connect the YOMOVA to the power supply Ethernet PSTN RS232 and or USB See the documentation on cables to find the most appropriate solution To connect any of these cables 1 Open the clips to r...

Page 17: ...vC_install fm document release 2 2 last updated 16 2 17 YOMOVA countertop owner manual 5 Replace the cover and press down between the clips until the cover clicks shut Figure 12 Closing the connector...

Page 18: ...local paper supplier contact your vendor 1 Lift the cover to release it then open it fully Do not remove the roller inside the paper compartment Figure 13 Opening paper compartment 2 Unroll about 5 ce...

Page 19: ...blic 13 ymvC_install fm document release 2 2 last updated 16 2 17 YOMOVA countertop owner manual Figure 15 Closing paper compartment 4 Tear off the leading edge of the paper Figure 16 Tearing off pape...

Page 20: ...ctor compartment The terminal powers up as soon as the mains adaptor is correctly connected Figure 17 YOMOVA power supplies European universal Plug the power cable from the adaptor into the power sock...

Page 21: ...document release 2 2 last updated 16 2 17 YOMOVA countertop owner manual Figure 19 Power input socket YOMOVA 3 Replace the connector cover Figure 20 Closing the connector compartment 4 Connect the po...

Page 22: ...YOMOVA countertop owner manual 16 empty for double sided printing ymvC_install fm...

Page 23: ...ders the keypad is firmly in place the terminal is not displaying any warning message the housing is not visibly damaged the terminal serial number on the label corresponds to the inventory In the tam...

Page 24: ...YOMOVA countertop owner manual 18 empty for double sided printing ymvC_using fm Figure 21 Reading a chip card 3 6 9 OK 2 5 8 0 Corr 1 4 7 Stop Menu...

Page 25: ...ual Reading a magstripe card 1 Swipe the card through the reader at the right hand side of the YOMOVA in one smooth movement Hold the card with the magnetic stripe at the bottom You can slide the card...

Page 26: ...Ds above the display is lit when the terminal is ready for a contactless transaction the other LEDs show the progress of the transaction as defined by the application Figure 23 Reading a smart card wi...

Page 27: ...re 24 Reset button on YOMOVA You can also reset the YOMOVA by disconnecting and reconnecting the power supply Resetting the YOMOVA restart 1 Disconnect the power supply from the terminal 2 Wait a few...

Page 28: ...YOMOVA countertop owner manual 22 empty for double sided printing ymvC_using fm...

Page 29: ...terminal Use only a damp cloth For optimal functioning the YOMOVA should be kept clean and cleaned regularly When cleaning your equipment 1 Disconnect the terminal from the mains adaptor or battery c...

Page 30: ...a clean edge each time wet cleaning cards must be used as soon as you open the sachet Figure 25 Cleaning the card readers for the magstripe card reader swipe the cleaning card slowly through the reade...

Page 31: ...le connected to the ePOS equipment PC the USB adaptor or the Merchant Unit Unplug the USB cable and re insert it Try another USB socket on the ePOS equipment PC the socket the YOMOVA is connected to m...

Page 32: ...ds Make sure you swipe or insert the card correctly Check the card for damage and try another card to determine whether or not the problem is caused by a defective card Clean the card readers with a c...

Page 33: ...that radiate heat explosive corrosive or otherwise hostile environments oil water moisture or condensation electric motors high frequency devices for example microwave ovens and induction hobs and ot...

Page 34: ...ter this could damage the feed mechanism Only use Worldline approved paper Opening the terminal Only open the YOMOVA terminal for adjustments that are described in this manual Never remove or open any...

Page 35: ...s B digital devices pursuant to Part 15 of the FCC Rules For more information on these rules see the FCC web site Operating conditions The YOMOVA countertop terminal can be used at an operating temper...

Page 36: ...YOMOVA countertop owner manual 30 empty for double sided printing ymvC_certifications fm...

Page 37: ...rials professionally Return the YOMOVA to your vendor for decommissioning Step by step 1 Inspect the terminal for completeness signs of intrusion and tampering as explained under Security recommendati...

Page 38: ...YOMOVA countertop owner manual 32 empty for double sided printing ymvC_decommission fm...

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