WARRANTY PERIOD AND COVERAGE
REPAIR
21
The warranty period is one year from the date of delivery.
1
During the warranty period, if the unit fails or becomes damaged in a normal
operating condition due to manufacturing defect(s), the failure or damaged
part(s) will be repaired free of charge.
2
There will be a service charge for repairing the following failure(s) or damage(s)
and for the replacement of worn part(s):
3
The manufacturer is not responsible for any failure or damage of a product
operated according to the specification or material designated by the
customer.
4
The warranty does not cover Irregularities or failures caused by chemical or
hydrodynamic corrosion, or the property of the liquid pumped. The material
chosen at the time of purchase is strictly a recommendation; the chemical
resistance of the material is not guaranteed.
5
Any disputes over the cause of a failure or damage shall be resolved through
discussion between the customer and the manufacturer.
Travel expenses for non-warranted repair service to a remote location will be the
responsibility of the customer.
6
Damages and costs of damages incurred as a result of pump failure during operation
is not covered under the warranty.
7
Any failure or damage occurring after the warranty period.
Any failure or damage due to improper use or safekeeping.
Any failure or damage due to the use of part(s) manufactured by others or the
use of unauthorized parts.
Any failure or damage from repair or modification performed by an
unauthorized agent.
Any failure or damage as a result of natural disaster or force majeure.
a.
b.
c.
d.
e.
Attention: For repair, please contact the local supplier of our products. When returning a
pump, please clean the wetted parts thoroughly with water and pack properly.
If any irregularity is detected during operation, immediately stop the pump and inspect it.
(See the section “Troubleshooting”.)
To request a repair service, please contact your local supplier or the
manufacturer’s service department.
a.
Before requesting repair service, please carefully read the instruction manual
again and recheck the pump.
b.
