4
5.
Set the maximum height limit
a.
Touch and hold the HOME button until a beep sounds and the options menu appears.
b.
Use the UP and DOWN buttons to scroll through options A to F.
c.
Select E (when E is shown on the display screen) by touching the HOME button.
d.
Use the UP and DOWN buttons to set the desired upper limit.
e.
Touch the M2 button to complete the setting.
f.
Touch the M2 button to return to normal function.
6.
Adjust CMS sensitivity for upwards movement
a.
Touch and hold the HOME button until a beep sounds and the options menu appears.
b.
Use the UP and DOWN buttons to scroll through options A to F.
c.
Select F (when F is shown on the display screen) by touching the HOME button.
d.
Use the UP and DOWN buttons to scroll through the sensitivity levels 1 to 4.
e.
Touch the M2 button to complete the setting.
f.
Touch the M2 button to return to normal function.
NOTE: you may wish to change sensitivity levels depending on how much weight is on your desk
top. Consider removing weight before selecting level 4 (Workspace recommend not to select
level 4, CMS off mode, for desk protection and work life longevity).
Error Codes
Note: For all error code solutions, where possible, ensure the desk is moved to its lowest possible position,
with all legs fully retracted, prior to commencing any corrective actions. This may require the cancelation of
lower limit settings if applicable.
G
eneration 1.0 (170107 and 170119), 1.2 (170216) and 2 (170816)
There are no error codes programmed into the system. A number beginning with 00 (e.g. 002) may
appear on the display screen. If this occurs unplug the power from the control box, check all connections
to the control box, handset and legs, wait for 30 seconds then reconnect the power. If the problem
persists please work through the trouble shooting tips.
Generation 3 (170823 and 180131)
1.
ER1:
Motor has stopped
Turn the power off. Wait for 30 seconds. Turn the power back on. If the error code remains then
damage may have occurred to the motor and further repair is required.
2.
ER2:
Over 5cm height difference between two legs
Follow user guide instructions for programing generation 3 CMS for downward movement (Step 1).
Set the CMS sensitivity to level 4 (only use level 4 in this scenario and be sure to remove all
obstructions from under the desk before proceeding). Move the desk to the lowest position making
sure all legs are retracted. Minimum height settings may need to be cancelled to achieve this. Turn
power off. Wait for 30 seconds. Turn power on again. The desk should function normally and at even
heights. If the problem persists then further repair is required.
3.
ER3:
Loose wire or connection
Check all cables for damage and check all connections are secure. Turn the power off. Wait for 30
seconds. Turn the power back on. If the problem persists a wire/cable/connection may be damaged.
Further repair is required.
