Worcester 12/18 Instruction Manual Download Page 1

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INSTRUCTION MANUAL

INSTALLATION COMMISSIONING
& SERVICING

GREENSTAR CAMRAY KITCHEN

12/18, 18/25, 25/32

FLOOR STANDING OIL FIRED CONDENSING BOILER
CONVENTIONAL FLUE & ROOM SEALED FLUE

FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND DOMESTIC
HOT WATER CYLINDERS

THE APPLIANCE IS FOR USE WITH 28 SECOND KEROSENE

ONLY

Summary of Contents for 12/18

Page 1: ...NSTAR CAMRAY KITCHEN 12 18 18 25 25 32 FLOOR STANDING OIL FIRED CONDENSING BOILER CONVENTIONAL FLUE ROOM SEALED FLUE FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND DOMESTIC HOT WATER CYLINDERS THE APPLIANCE IS FOR USE WITH 28 SECOND KEROSENE ONLY ...

Page 2: ...orms part of the controlled services for the building It is law that all controlled services for buildings must comply with building regulations You must be able to satisfy your Local Authority Building Control Body LABC that the work carried out concerning the installation and commissioning of this heating appliance has been carried out to a satisfactory standard OFTEC operate a competent persons...

Page 3: ...NECTIONS 23 OIL BURNER AND PUMP 24 REFITTING COMPONENTS 25 ELECTRICS 26 31 COMMISSIONING PRE COMMISSIONING CHECKS APPLIANCE 32 FILLING THE SYSTEM 33 STARTING THE APPLIANCE 34 37 WATER TREATMENT 38 FINISHING COMMISSIONING APPLIANCE 39 SERVICING SPARES INSPECTION AND SERVICE 40 43 SHORT PARTS LIST 12 18 44 SHORT PARTS LIST 18 25 45 SHORT PARTS LIST 25 32 46 FAULT FINDING DIAGNOSIS FAULT FINDING 47 4...

Page 4: ...to help maintain the economy safety and reliability of the appliance Failure to install appliances correctly could lead to prosecution The appliance should be installed by a competent person The person installing the appliance should be aware of the Health and Safety at Work Act and take appropriate action to ensure that the regulations are adhered to In order to give optimum efficiency and troubl...

Page 5: ...ION STANDARD PACKAGE A Floor standing oil fired condensing boiler B Literature pack C Condensate trap kit D Return pipe kit 855mm 600mm A 370mm C B Check List Item Qty Greenstar Camray Kitchen Installation Servicing Instructions 1 Users Instructions 1 Fascia Information Card 1 Warranty Return Envelope 1 Guarantee Registration Card 1 Condensate Trap Kit 1 Return Pipe Kit 1 D ...

Page 6: ... consumption W Thermostats Boiler flow temperature range cut in cut out C Control thermostat differential C Boiler high limit thermostat set point C Boiler manual reset overheat thermostat set point C Flue reset overheat thermostat set point C General Data Maximum hearth temperature C SEDBUK Band A Appliance protection rating with programmer blanking plate fitted IP Appliance protection rating wit...

Page 7: ...RMOSTAT PHIAL 17 AUTO RESET HIGH LIMIT THERMOSTAT PHIAL 18 PRIMARY HEAT EXCHANGER 19 COMBUSTION CHAMBER ACCESS DOOR 20 BASE PLATE AND OIL DRIP TRAY 21 BURNER AIR INTAKE CONNECTED BY FLEXIBLE DUCT 9 TO AIR INLET CASING 8 22 BURNER MOTOR BEHIND PLASTIC COVER 23 OIL PUMP BEHIND PLASTIC COVER 24 LOCKOUT RESET BUTTON ON FRONT OF BURNER CONTROL BOX 25 BURNER CONTROL BOX BEHIND PLASTIC COVER 26 RIELLO RD...

Page 8: ...fore the boiler is fired up 4 Run the boiler and system at normal operating temperature in accordance with the manufacturer s instructions 4 Drain and thoroughly flush the system to remove the flushing agent and any debris IMPORTANT All the following Pre Installation sections must be read and requirements met before starting boiler or flue installation CAUTION ISOLATE THE MAINS SUPPLIES BEFORE STA...

Page 9: ...ric supply with at least a 3mm contact separation in both poles supplying the appliance Wiring between the appliance and the electrical supply must comply with IEE wiring regulations and any local regulations which may apply for fixed wiring to a stationary appliance Any system connected to the boiler must not have a separate electrical supply MAINS SUPPLIES INSTALLATION SERVICING INSTRUCTIONS FOR...

Page 10: ...ater seperator C to the oil supply pipe near the oil storage tank Fit an additional oil filter N 16µm max filtration size close to the boiler but not inside the boiler casing 4 Fit a fire valve in accordance with B S5410 The fire valve D should be fitted externally to the building with the fire valve sensor F located within the appliance case A fire valve with a shut off temperature of 85 C or hig...

Page 11: ...eft open All installations should have TRV s fitted to radiators within the sleeping accommodation An automatic bypass valve must be connected between the heating flow and return where TRV s are used on all radiators fitted to give at least a 3 metre circuit when activated Drain cocks are required at all the lowest points on the system Air vents are required at all high points on the system OPEN V...

Page 12: ... be WRAS approved Heating return Hose return Non return valve Non return valve Test cock Stop cock Water main supply Stop cock Temporary hose Heating return Auto air vent Non return valve Stop cock Make up vessel 1000mm above the highest point of the system Fill Point INSTALLATION COMMISSIONING WATER SYSTEMS PIPEWORK INSTALLATION SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR CAMRAY KITCHEN 12 18 ...

Page 13: ...1 5mm Ø polypropylene condensate pipe D Gully E Internal soil and vent stack F 300mm x 100mm Ø sealed plastic tube G Ground level H Drainage holes 50mm from base of tube 12mm Ø at 25mm centres facing away from building I Limestone chippings PRESSURE RELIEF PIPEWORK IMPORTANT The pressure relief valve is a safety device for the boiler and if activated may discharge boiling water or steam through th...

Page 14: ...partments require permanent vents for cooling purposes one at high level and one at low level either direct to outside air or to a room Both vents must pass to the same room or be on the same wall to the outside air The minimum air vent free area is given in the table opposite a INSTALLATION CLEARANCES Diagram a shows the minimum space recommended to install the boiler only b SERVICE CLEARANCES Di...

Page 15: ... protected area such as a hall stairway landing corridor lobby shaft etc Air vents must allow access for clean free air and must be sited to comply with the flue terminal position requirements Air ducting runs must not exceed 3m Low level air vents must be less than 450mm from the floor A warning label must be added to the vents with a statement to the effect Do not block this vent Do not use for ...

Page 16: ...e to fit a heat shield at least 750mm wide FLUE TERMINAL POSITIONS INSTALLATION SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR CAMRAY KITCHEN 12 18 18 25 25 32 8 716 113 000a 01 07 15 PRE INSTALLATION FLUE TERMINAL POSITIONS The flue must be fitted and terminated in accordance with the recommendations of BS 5410 Flue terminals must be positioned to avoid combustion products entering into buildings...

Page 17: ... and is not collected within the joint NOTE The flue can be increased in size from the boiler take off point providing the joint is correctly sealed Never reduce the flue diameter from the boiler take off point CF Sizing 12 18 and 18 25 100 103mmØ 25 32 128mmØ Because the flue operates at a lower temperature on a condensing boiler compaired to that of a conventional appliance the flue draught will...

Page 18: ...erminal is Horizontal 80 125mm Ø 4000mm excluding 120mm of terminal extending outside the building Vertical 80 125mm Ø 100 150mm Ø 8000mm measured from the boiler top panel Then reduce the total straight flue length for each extra flue bend excluding the vertical flue kit 90 elbow by 1000mm for 90 500mm for 45 Flue Extension lengths Horizontal Vertical 80 125mm Ø 1000mm overall length Effective le...

Page 19: ...and put away in a safe place 2 4 Lift carton up and away from the boiler 4 Remove the plastic bag and upper front protection cover from the boiler and place safely aside 4 At least two or more persons are required to move the boiler taking care not to damage the boiler panels or the floor At all times the correct method for handling heavy objects should be strictly observed UNPACKING THE BOILER LI...

Page 20: ... rear opening 2 3 for side opening or 1 4 for top opening IMPORTANT for horizontal flues increase this height by 52mm for every 1000mm of horizontal length that the flue opening is away from the boiler NOTE all horizontal flue sections must rise away from the boiler by 52mm per metre to ensure that condensate flows back into the boiler for safe discharge via the condensate waste pipe 4 Make an ope...

Page 21: ...he flexible air supply tube free from the burner 44 Undo the two screws securing the deflector plate H and remove the plate 4 Undo and remove the retaining nut I on top of the burner J The burner can now be eased foward off the lug K on the burner collar to remove it from the heat exchanger Store the burner and retaining nut safely away from the boiler 54 Carefully move the boiler into position ob...

Page 22: ... 100 150mm Ø Part No 7 716 190 063 CF FLUE KIT 100 103mm Ø not supplied CF Adaptor kit Part No 7 716 190 036 CF 100 130 adaptor Part No 7 716 190 065 INSTALLATION NOTES 4 Ensure all flue seals are in good condition and seated properly 4 To ease assembly of flue components grease seals lightly with the solvent free grease supplied 4 Use flue clamps to support the flue system IMPORTANT The boiler is...

Page 23: ... Secure combustion chamber access door with nuts and washers C Tighten until door is firmly secured using the sequence below Do not overtighten the nuts 74 Unscrew screws K and remove flue manifold access cover L 84 Check that all the baffles M and baffle retainer N are correctly fitted to the secondary heat exchanger COMBUSTION CHAMBER INSTALLATION SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR C...

Page 24: ...CONNECTIONS 4Route the oil supply pipe along the left side of the boiler and connect to the isolating valve E and ensure the valve is closed 4Connect the flexible oil pipe F to the isolating valve E CONDENSATE CONNECTION 4Fit the elbow supplied onto the condensate pipe H supplied 4Fit the sealing washer to the condensate pipe H and connect it to the flue manifold outlet G 4Fit the condensate trap ...

Page 25: ...mbustion head ensure that the photocell is lined up with the sight hole OIL PUMP Connecting the oil pump for a single pipe system 4 The pump is factory set for single pipe operation with the flexible oil pipe fitted 4 Check connections before use Converting the oil pump for a double pipe system 14 Check the inlet pipe connection 1 4 Unscrew return plug 2 4 Screw in by pass screw 3 24 Connect the f...

Page 26: ...neath the burner 24 Refit the deflector plate D and secure with screws E Ensure that the flexible oil pipe s are not positioned between the deflector plate and the combustion chamber door 34 Attach air duct pipe and tighten clip F to secure to the burner air intake 44 Swing control box back up into operating position and retain in place by replacing the two securing screws G in the bottom location...

Page 27: ...4Connect LIVE wire Brown to terminal L 4Connect NEUTRAL wire Blue to terminal N 4Connect EARTH wire Green Yellow to the terminal Route the power cable down the side panel using the clip provided on the support panel to the external connection point avoiding any potentially hot surfaces allowing sufficient cable to pivot the control box into the service position Any external device connected to the...

Page 28: ...ARD WIRING DIAGRAM Key to components A EARTH STUD B HIGH LIMIT THERMOSTAT C BOILER MANUAL RESET OVERHEAT THERMOSTAT D FLUE MANUAL RESET OVERHEAT THERMOSTAT F INTERNAL PROGRAMMER CONNECTOR G TERMINAL CONNECTOR BLOCK H LINK CONNECTOR I CONTROL THERMOSTAT J DEMAND NEON K LOCKOUT NEON L BURNER CONTROL SOCKET M BURNER CONTROL PLUG IN CONNECTOR ELECTRICS INSTALLATION SERVICING INSTRUCTIONS FOR WORCESTER...

Page 29: ...5 amp fuse must be fitted to the mains supply 4The junction box O must be fitted externally to the boiler 4Link 1 to 3 must be removed from the boiler terminal connector block G A frost thermostat can also be connected to the remote junction box if required Internal Programmer P requirements 2 and 3 port valve control sets 4Set the pin on the rear of the programmer to pumped 4Remove the link plug ...

Page 30: ...o connect the following 4Mains wiring 230V 50Hz 4Hot water tank thermostat 4Room thermostat 4System water valves 4Circulating pump 4External programmer F INTERNAL PROGRAMMER CONNECTOR G TERMINAL CONNECTOR BLOCK H LINK CONNECTOR Remote 10 way junction box O requirements 4The junction box O must be a terminal block type current rated to at least 5 amps 4A 5 amp fuse must be fitted to the mains suppl...

Page 31: ...HE MAINS ELECTRICITY 2 PORT VALVE CONTROL SET Key to components Q CH ZONE VALVE R ROOM THERMOSTAT S CIRCULATING PUMP F INTERNAL PROGRAMMER CONNECTOR G TERMINAL CONNECTOR BLOCK H LINK CONNECTOR T HOT WATER CYLINDER THERMOSTAT U HOT WATER VALVE P OPTIONAL 230V WORCESTER PROGRAMMER fitted into fascia panel Terminator connector block G 4Remove link 1 to 3 4Remove link 2 to 4 4Make link 3 to 4 Optional...

Page 32: ...NTROL SET Key to components R ROOM THERMOSTAT S CIRCULATING PUMP F INTERNAL PROGRAMMER CONNECTOR G TERMINAL CONNECTOR BLOCK H LINK CONNECTOR T HOT WATER CYLINDER THERMOSTAT V MID POSITION VALVE P OPTIONAL 230V WORCESTER PROGRAMMER fitted into fascia panel Terminator connector block G 4Remove link 1 to 3 4Remove link 2 to 4 4Make link 3 to 5 Optional 230V Worcester P 4Set the pin on the rear of the...

Page 33: ...oil supply pipework and connections Rectify any leaks 34 Check the flue is correctly fitted and the connections are secure 44 Check the condensate pipework is correctly fitted and connected 4 Check the condensate trap is filled with water IMPORTANT If the boiler is not to be commissioned immediately then After successfully completing all of the checks and any rectification work close the water val...

Page 34: ...ing venting and repressurise if required 34 Vent all radiators retighten when completed 4 Check the system and correct any leaks 4 Bleed air from at least one of the secondary heat exchanger air vents a radiator key is ideal for this There are two venting bosses A on the top of the secondary heat exchanger Only one is used if fluing to the side The A in use and B must be bled 4 Bleed air from the ...

Page 35: ...rator disconnect the flexible oil inlet hose F from the isolation valve and place in a container of kerosene G Connect a spare flexible oil hose E to discharge into container G Open the isolating valve turn on the power to the boiler and set the programmer to ON Prime the de aerator until there is a steady flow of oil into container G Turn off the boiler then reconnect the flexible oil inlet hose ...

Page 36: ...ounted in the burner body will alert the burner control box to shut the burner down and provide a safe lockout state indicated by the illumination of the lock out indicator E 4Wait 2 minutes then press the lockout reset button D to initiate another start sequence 4Repeat procedure until a flame is established 34Start and run for 3 minutes then switch off 4Check for after spurting from the nozzle i...

Page 37: ...ce 4Disassemble the burner removing the red plasic cover flexible air hose and air intake manifold A 4Remove the fan housing B by undoing the four securing screws 4Remove the two screws C securing the plastic air guide 4Remove air guide D and reassemble the burner in reverse order STARTING THE APPLIANCE INSTALLATION SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR CAMRAY KITCHEN 12 18 18 25 25 32 8 ...

Page 38: ... applicable 4Turn the thermostat control B to max The demand indicator A should illuminate and the burner should be ON with the circulating pump 4 Ensure all radiators are heating up evenly and balance the system to the temperature difference required for the heating flow and return according to the heating load 24Set the room thermostat to minimum The demand indicator light A burner and circulati...

Page 39: ...itor I or combined inhibitor anti freeze if the system is exposed to freezing conditions to the heating system in accordance with the manufacturers instructions The inhibitor or combined inhibitor anti freeze must not cause damage to the materials within the boiler mild steel stainless steel copper and brass and any other materials components within the system 4Open vented systems only turn on the...

Page 40: ...e the Guarantee Registration Card Combustion Record page 50 and CD10 or an equivalent commissioning form 4Set up the controls and show the user how to operate all the controls shown in the User Guide and all system controls 4Where applicable instruct the customer how to repressurise the system 4If the appliance is unused and exposed to freezing conditions shut off all the mains supplies and drain ...

Page 41: ...n as shown Operate the appliance and system and note any faults which may need to be corrected during the service 4Switch off and electrically isolate the boiler 34Depress locking ears and unplug burner lead F from control box E 44Loosen clip G to detach air duct pipe 54Undo the two scews securing the deflector plate K and remove the plate 64Unscrew burner retainer H to release the burner I 4Lift ...

Page 42: ...ng circlip behind the nozzle These must be in place for the correct operation of the burner 4Refit the combustion head B Check that the nozzle C lies central to the combustion head B and the head settings are as shown Ensure that the photocell is lined up with the sight hole 4 Withdraw the photocell F from its housing and clean 4 Remove the oil pump internal filter clean in kerosene and reassemble...

Page 43: ...le access panel L located at the top of the primary heat exchanger and check the baffle retainers M 4 Remove the baffles N and restrictor plate s O not on 25 32 model clean and check the condition of the baffles and the restrictor plate s Replace any parts considered to be badly corroded degraded 4Remove the acoustic insulation insert P 4Thoroughly clean all of the heat exchanger surfaces using a ...

Page 44: ...e retaining slots K Remember always to apply pressure at the edges of the panels to avoid damage After service handover 4Make a note of the date of any water treatment 4Set the controls back to the users requirements 4Complete the service interval record at the back of this manual and the CD11 or an equivalent form 4If the appliance is unused and exposed to freezing conditions shut off all the mai...

Page 45: ...11 Auto reset overheat thermostat Part Number 8 716 107 623 0 12 Manual reset overheat thermostat Part Number 8 716 107 625 0 13 Manual reset flue thermostat Part Number 8 716 107 624 0 14 Air damper disc 12 15 18 Part Number 8 716 112 778 0 15 Cleaning brush Part Number 8 716 109 428 0 16 Manifold access cover seal Part Number 8 716 107 536 0 17 Secondary Heat Exchanger gasket Part Number 8 716 1...

Page 46: ...6 Motor Part Number 8 716 109 186 0 7 Oil pump Riello RDB Part Number 8 716 109 182 0 7a Pump coupling Part Number 8 716 109 245 0 8 Flexible oil line kit Part Number 8 716 106 346 0 9 Burner O ring Part Number 8 716 109 328 0 10 Control thermostat Part Number 8 716 107 621 0 11 Auto reset overheat thermostat Part Number 8 716 107 623 0 12 Manual reset overheat thermostat Part Number 8 716 107 625...

Page 47: ...umber 8 716 109 186 0 7 Oil pump Riello RDB Part Number 8 716 109 182 0 7a Pump coupling Part Number 8 716 109 245 0 8 Flexible oil line kit Part Number 8 716 106 346 0 9 Burner O ring Part Number 8 716 109 328 0 10 Control thermostat Part Number 8 716 107 621 0 11 Auto reset overheat thermostat Part Number 8 716 107 640 0 12 Manual reset overheat thermostat Part Number 8 716 107 625 0 13 Manual r...

Page 48: ...adjustment fault Set up as in installation instructions No oil from nozzle No oil at pump Check and refill oil tank bleed oil line Check and clean filters valves from oil tank to boiler Air in pump Bleed pump Nozzle blocked Replace nozzle Faulty pump or drive coupling Replace Ignition failure Electrode settings incorrect Set up as in installation instructions Faulty ignition transformer Replace co...

Page 49: ...uit to check Thermostat bulb not fully home in pocket Ensure bulb is pushed fully home No primary water circulation Check system circulating pump Short Cycling Burner rating incorrect Correct burner rating Boiler thermostat differential incorrect Replace boiler thermostat External controls not operating correctly Check and correct external controls OIL SMELLS Blocked flue fumes on startup CF Check...

Page 50: ...en blue black wires Replace control box Yes Yes No Yes No Yes No No No Yes No Nozzle atomising fuel Combustion air setting correct Yes Yes Combustion head set correctly Solenoid operating increase the pump pressure Solenoid coil functional 100Ω No Check coil lead Yes Yes Replace control box No If BF remove burner snorkle tube retest Flame off re lights Yes Photo cell functional No Yes Replace phot...

Page 51: ...specified spare parts when replacing all controls COMMISSIONING ENGINEER COMBUSTION CHECKS COMPANY NAME PUMP PRESSURE PSI ADDRESS CO2 SMOKE READING ENGINEERS NAME F G T C SIGNATURE FLUE PRESSURE DATE BURNER MODEL FOR ALL BOILERS CONFIRM THE FOLLOWING THE CONDENSATE DRAIN HAS BEEN INSTALLED IN ACCORDANCE WITH THE MANUFACTURER S INSTRUCTIONS YES OIL TYPE USED IS 28 SECOND KEROSENE YES THE SYSTEM HAS...

Page 52: ... No OFTEC REG No PUMP PRESSURE psi CO2 NOZZLE CHANGED YES NO F G T C FLUE PRESSURE COMMENTS SIGNATURE SERVICE 2 DATE ENGINEER NAME COMPANY NAME TEL No OFTEC REG No PUMP PRESSURE psi CO2 NOZZLE CHANGED YES NO F G T C FLUE PRESSURE COMMENTS SIGNATURE SERVICE 4 DATE ENGINEER NAME COMPANY NAME TEL No OFTEC REG No PUMP PRESSURE psi CO2 NOZZLE CHANGED YES NO F G T C FLUE PRESSURE COMMENTS SIGNATURE SERV...

Page 53: ...52 ...

Page 54: ...53 ...

Page 55: ...fle access door 12 18 fitted into tubes 2 3 18 25 fitted into tube 2 BAFFLE RETAINER Remove and fit through baffle access door BAFFLE 2 for 12 18 3 for 18 25 and 6 for 25 32 Lift baffle to remove the baffle retainer then pull down to remove the baffle through the combustion chamber 12 18 baffles in tubes 1 4 18 25 baffles in tubes 1 3 4 25 32 baffles in all 6 tubes COMBUSTION CHAMBER ACCESS DOOR 5...

Page 56: ...he room thermostat programmer circulating pump and diverter valve zone valves if CH and DHW system wired correctly 3 Is the circulating pump operating 4 Is there 230V across pin 3 and N If not there is no demand to the boiler from the controls or the controls wiring is not correct No domestic hot water if applicable 1 Is there a domestic hot water demand from the programmer and has the tank reache...

Page 57: ...inserts into the rubber seal when used in the rear position 8 716 113 453a 02 07 SECONDARY HEAT EXCHANGER REPLACEMENT SEAL Worcester Bosch Group Cotswold Way Warndon Worcester WR4 9SW Tel 01905 754624 Fax 01905 754619 Worcester Bosch Group is a trading name of BBT Thermotechnology UK Ltd www worcester bosch co uk RUBBER SEAL IMPORTANT The brass inserts must only be used when the seal is fitted on ...

Page 58: ...ED FLUE FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND DOMESTIC HOT WATER CYLINDERS For use with the following Greenstar oil fired appliances Greenstar Camray Kitchen 12 18 18 25 25 32 THE APPLIANCE IS FOR USE WITH 28 SECOND KEROSENE ONLY GB USER INSTRUCTIONS CUSTOMER CARE GUIDE ...

Page 59: ...E WORCESTER BOSCH GROUP APPLIANCE MODEL S STATED ON THE FRONT COVER OF THIS MANUAL ONLY AND MUST NOT BE USED WITH ANY OTHER MAKE OR MODEL OF APPLIANCE IF YOU ARE IN ANY DOUBT CONTACT THE WORCESTER BOSCH GROUP TECHNICAL HELPLINE PLEASE KEEP THESE INSTRUCTIONS WITH THE INSTALLATION AND SERVICING INSTRUCTIONS IN A SAFE PLACE OR WITH THE APPLIANCE AFTER INSTALLATION OR SERVICING DO NOT INTERFERE WITH ...

Page 60: ...NTROLS 7 OPERATING THE APPLIANCE Switching the boiler on off 8 Setting the heating temperature 8 Controlling central heating 8 Fault conditions 9 ENERGY SAVING TIPS ON ENERGY SAVING 10 11 MAINTENANCE MAINTAINING YOUR APPLIANCE 12 FAULT FINDING 13 FAULT OR BREAKDOWN 14 GUARANTEE YOUR GUARANTEE 15 GUARANTEE REGISTRATION 16 INTRODUCTION USING YOUR APPLIANCE MAINTENANCE ENERGY SAVING GUARANTEE NOTES ...

Page 61: ...E APPLIANCE WHEN 4 The appliance flue or system is incorrectly fitted faulty or damaged 4 The flue terminal outlet fitted on the outside wall or roof is obstructed or damaged 4 There are fumes fuel leaks or fuel smells from the fuel supply appliance or flue system 4 The system is empty frozen or unpressurised sealed systems 4 The condensate pipe is blocked or restricted 4 The appliance clearances ...

Page 62: ...r more than 40 years This heritage means all products are of exceptional quality and proven reliability The condensing range in particular is extremely energy efficient converting more of the fuel consumed into heat offering you economical running costs and value for money It sits in SEBUK band A at the top of the energy rated appliances available There is also the assurance of our no nonsense par...

Page 63: ... temperature than the bottom then it should be vented by releasing air through the venting screw at the top of the radiator Ask your installer to show you how this is done Repeated venting will reduce the quantity of water in the system and this must be replenished for safe and satisfactory operation of the appliance When excessive venting or water leaks are found in the system you must contact a ...

Page 64: ...r a worktop as long as 4 The worktop above the boiler is removable for maintenance 4 There is at least 10mm clearance above the boiler 4 The front of the boiler is not enclosed VENTILATION Air vents must be functional at all times and the air supply must not be restricted or contaminated The appliance clearances must meet the minimum shown opposite for servicing and venting purposes If this cleara...

Page 65: ...tected area such as a hall stairway landing corridor lobby shaft etc 4 Air vents must allow access for clean free air and must be sited to comply with the flue terminal position requirements 4 Air ducting runs must not exceed 3m 4 Low level air vents must be less than 450mm from the floor 4 A warning label must be added to the vents with a statement to the effect Do not block this vent Do not use ...

Page 66: ...ails E Reset button burner lock out indicator reset button on the burner control box behind the front panel F Reset button flue overheat thermostat behind front panel G Reset button boiler overheat thermostat behind front panel H Holder for quick reference User Guide J Front panel CONTROLS USING YOUR APPLIANCE OFF TIMED ONCE ON OFF TIMED ONCE ON HOT WATER CENTRAL HEATING ADVANCE SET ADVANCE SELECT...

Page 67: ...pplies isolate the boiler and drain the system and boiler SETTING HEATING TEMPERATURE 4 Turn the control clockwise to increase the radiator temperature 4 Turn the control anti clockwise to reduce the radiator temperature The Demand light will illuminate until the boiler reaches the set temperature on the heating control or there is no demand for heat from the system controls Once the boiler temper...

Page 68: ...further resets Contact your service engineer for advice c Both lights OFF boiler not on no heating hot water 1 Ensure there is a power supply to the boiler 2 Check the programmer is set to ON for heating 3 Check the setting of the room thermostat boiler temperature control tank thermostat 4 Press reset buttons C and D 5 If the demand light stays off contact your service engineer for advice E G F O...

Page 69: ...insulation preferably to a minimum thickness of 200mm Window frames Single glazed windows particularly those with steel frames can lose a great deal of heat Consideration should be given to replacement with PVCu or wooden framed double glazed units Curtains Lined curtains or heavier full length curtains can provide excellent insulation However always ensure that the curtains do not drape over radi...

Page 70: ...of furniture and tables in front of the radiator should also be avoided It is advisable to manually adjust all radiator valves every 2 3 months to prevent them from sticking It is also important that the plastic tops of all valves are always in position and not cracked or damaged to help prevent accidents Care should be taken when vacuum cleaning carpets to avoid damage to valves and pipework The ...

Page 71: ...you would like to know more about a Worcester Bosch Group service contract please tick the appropriate box on your warranty registration card If your appliance requires servicing please contact a Worcester Bosch Group contact centre see inside front cover for details Maintenance tips Regularly check the oil level in the tank Regularly check the system pressure ask your installer for guidance Do no...

Page 72: ...e amount Temperature rises instead of falling No display or display unit does not respond Hot water temperature too low Radiators are too hot Clock is incorrectly set Momentary power failure Hot water tank temperature set too low Hot water not in timed period on the programmer Temperature control on boiler set too low Increase thermostatic radiator valve setting s Increase flow temperature control...

Page 73: ...ast 24 months 4 Reasonable evidence of this must be supplied on request 4 A call out charge will be made where 4 The appliance has been installed for over 24 months OR 4 Our Field Service Engineer finds no fault with the appliance see Note OR 4 Evidence cannot be provided that the first year service inspection has been carried out i e an entry in the service interval record found at the rear of th...

Page 74: ...carried out to the satisfaction of BBT Thermotechnology UK Ltd when requested The guarantee card must then be returned within 30 days of installation 4 That any product or part thereof returned for servicing under the guarantee must be accompanied by a claim stating the Model Serial Number and Date of Installation 4 That BBT Thermotechnology UK Ltd will not accept responsibility for damage caused ...

Page 75: ...ays of installation Returning your card will register you as the owner of your new appliance and will assist us in maintaining an effective and efficient customer service by establishing a reference and permanent record for your boiler This does not affect your statutory rights For your own record GUARANTEE REGISTRATION GREENSTAR CAMRAY KITCHEN 12 18 18 25 25 32 8 716 113 001a 01 07 16 GUARANTEE ...

Page 76: ...NOTES GREENSTAR CAMRAY KITCHEN 12 18 18 25 25 32 8 716 113 001a 01 07 17 NOTES NOTES ...

Page 77: ...EXCELLENCE COMES AS STANDARD Worcester Bosch Group Cotswold Way Warndon Worcester WR4 9SW Tel 01905 754624 Fax 01905 754619 www worcester bosch co uk Worcester Bosch Group is a brand name of BBT Thermotechnology UK Ltd 8 716 113 001a 01 07 ...

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Worcester 12/18, Instruction Manual, Page: 1 / 77

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Summary of Contents for 12/18

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