PG
16
OF
34
M0202.09 JULY 2020
Wood Stone Gas Plancha (GPL)
Installation and Operation Manual
TROUBLESHOOTING
PROBLEM CAUSE/SOLUTION
Plancha will not turn ON� No indicator
light on ON/OFF switch
1.
Check that Plancha is plugged in, and that circuit breaker for the circuit serving
the Plancha has not tripped� Power for the Plancha may be interlocked to the
ventilation system—make sure the Exhaust Hood system is turned ON�
2.
Try connecting unit to a different outlet�
3.
If Plancha still does not turn ON, please contact Wood Stone for assistance�
Red Fault light stays on after
the first few seconds
Grill is not cooking consistently
1.
Check that gas line is connected by disconnecting and reconnecting the
gas
line,
and that all gas shutoffs are in the open position� Gas supply may be
interlocked to the ventilation system —make sure Exhaust Hood is turned on�
To retry, turn off Plancha, wait 5 minutes, then turn back ON�
2.
If the Plancha is being started for the first time: Make sure all air has been bled
from the gas line�
1.
Determine the cooking surface temperature, using the Surface Temperature
Measurement Procedure below�
2.
If any reading is outside the acceptable temperature range, call Wood Stone�
Please contact Wood Stone at 1-800-988-8103 for service. Our service hours are 8am to 5pm Pacific time.
Follow the recorded instructions for Emergency Service if you require assistance during non-business hours.
A Wood Stone technician will promptly respond to your call.
10"
5-3/4"
5-3/4"
17-3/4"
17-3/4"
3.
Using a surface probe intended for griddles, condition the test probe
before each measurement by placing it on the cook surface, away from the
Measurement Point (•)� Once the reading has stabilized,
THEN
slide the probe
over the Measurement Point� Wait for Heat Indicator Light to cycle OFF, then
note temperature�
4.
Temperature reading at each point should be within the range of the Set Point
(shown below)� If the temperature reading is outside of this range, wait for the
green Heat Indicator Light to come on again and recheck the temperature after
it cycles OFF� If the temperature is still out of range, contact Wood Stone�
FOR FIRMWARE v2101*
Temperature range:
+/- 15°F
FOR FIRMWARE v2103 and later
Temperature range: -
5/+25 °F
SURFACE TEMPERATURE MEASUREMENT PROCEDURE
1.
Carefully verify all Temperature Knobs are set exactly at the same temperature�
Make certain grill surface is clean�
2.
From a cold start:
Turn on the Plancha and wait at least 60 minutes before
taking temperature measurements�
If Plancha is heated up / in use:
Allow 15 minutes of inactivity to stabilize after
last cooking run� Make certain grill surface is clean�
*
The firmware version blinks on the-
Heat Indicator Light when the unit is
first turned ON� For
v2103
, the light
will blink
2x
, pause, then
1
x, longer
pause, then
3x
�
GPL-4836
10"
5-3/4"
5-3/4"
17-1/2"
17-1/2"
GPL-3636
10"
5-3/4"
5-3/4"
GPL-2436
10"
17-3/4"
5-5/8"
5-5/8"
17-3/4"
30"
30"
• Measurement points
GPL-6036
