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the controller). Use proper care with pellet fuel. Do not moisten or crush the pellets as this will affect the efficiency and 

dust will collect on the door glass. Store pellets outside of clearance to combustible requirements and space required for 

re-fueling and ash removal and in a dry place. 

 

Do not use any other type of fuel, as this will void any warranties stated in this manual. The performance of your pellet 

stove is greatly affected by the type and quality of wood pellets being burned. As the heat output of various quality wood 

pellets differs, so will the performance and heat output of the pellet stove. 

 

CAUTION: IT IS IMPORTANT TO SELECT AND USE ONLY PELLETS THAT ARE DRY, STORED IN A DRY, 

CLIMATE CONTROLLED ENVIRONMENT AND FREE OF DIRT OR ANY IMPURITIES SUCH AS HIGH SALT 

CONTENT. DIRTY FUEL WILL ADVERSELY AFFECT THE OPERATION AND PERFORMANCE OF THE UNIT AND 

WILL VOID THE WARRANTY.

 

 

The Pellet Fuel Institute (P.F.I.) has established standards for wood pellet manufacturers. We recommend the use of 

pellets that meet or exceed these standards. Please use a recommended pellet type. 

 

P.F.I. PELLET STANDARDS: 

Fines (fine particles)......by weight: no more than 0.5% maximum thr

ough a 1/8” screen 

Bulk Density..................40 pound per cubic foot minimum Siz

e: 1⁄4” to 5/16” diameter 1⁄2 to 11⁄2” long maximum 

Ash Content.................0.5% maximum (True premium grade)..................3% maximum (Standard grade)   

Moisture Content..........8% maximum 

Heat Content................approximately 7,500-9,000 BTU per pound 

 

Automatic Control Safety Features

 

The NC-30 has the following safety features: 

A. 

The  stove  has  a  high  temperature  sensor near the hopper.  If  the  temperature  reaches  200°F (92°C), the controller 

will alarm and the auger will automatically stop. Once the stove is cool, the blowers will shut down. Toggle the rear power 

switch to reset after determining the reason for the alarm. 

B.

 The auger motor will automatically stop if the hopper lid is opened (limit switch) or the combustion door or ash pan is 

opened (vacuum switch will open) when the unit is running. 

C.

  If the power goes out, the unit will stop running. When the power comes back on the stove will automatically run the 

exhaust blower if the unit is still hot until it drops below 125°F (52 °C). 

 

Start-Up Procedure 

 

Please adhere to the following instructions carefully. Be sure the hopper is clean and free from foreign materials before 

filling and that there is power at the electrical outlet that will be used (a surge protector is recommended). 

 

Make sure the door is properly closed and that the burn pot and fireboard is in place. Adjust to proper position if needed. 

Fill the hopper with pellets. Maximum capacity is 40lbs. If empty, place a small amount of pellets into the burn pot by 

hand, making sure the pellets cover the igniter hole. Never attempt to support pellets by use of a grate or any other 

method. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN. A fire in the ash pan may occur. 

 

DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE. NEVER USE GASOLINE, GASOLINE-TYPE 

LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR 

“FRESHEN UP” 

A FIRE IN THIS HEATER.    KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IT IS IN USE. DO 

NOT BURN GARBAGE OR FLAMMABLE LIQUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL. 

HOT WHILE IN OPERATION! KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE 

SKIN BURNS. YOUNG CHILDREN SHOULD BE SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE 

STOVE. 

Summary of Contents for NC-30

Page 1: ... Please read this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could results in property damage bodily injury or even death Mobile Home Use This freestanding pellet unit is approved for mobile home installation with outside combustion air hook up Contact your dealer if you have any questions or warranty issues www wood heati...

Page 2: ...cal Vent Installation 7 8 Freestanding Exterior Vertical Vent Installation 8 9 Existing Flue Options 10 11 Determining Equivalent Pipe Lengths 11 Fresh Air Intake Installation 11 Mobile Home Requirements 12 Electrical 13 Part III Operation Pellet Quality 13 14 Automatic Safety Features 14 Start Up Procedure Control Panel Operation 14 15 Advance Controller Operation 15 17 Refueling The Unit 17 Adju...

Page 3: ...r slamming the door Do not attempt to operate the unit with broken glass Do not attempt to clean the glass while unit is hot To clean the glass follow the instructions in the maintenance section 10 Do not operate your stove if you smell smoke coming from it Shut off the stove per the operation instructions found later in this manual monitor the stove call your dealer and standby with a fire exting...

Page 4: ...unds 40 Venting pipe diameter Inch 3 Air input pipe diameter Inch 2 Unit size wide x depth x height Inch 18 23 x 22 3 x 37 75 Stove Dimensions Part II INSTALLATION NATURE S COMFORT HAS NO CONTROL OVER THE INSTALLATION A STOVE AND GRANTS NO WARRANTY IMPLIED OR STATED FOR THE INSTALLATION MAINTENANCE OR PERFORMANCE A STOVE AND THEREFORE ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE S DO NOT...

Page 5: ...izing Minimum Installation Clearance to Combustibles Minimum clearances to combustible surfaces must be maintained See diagrams below and throughout this manual Keep all combustibles outside of these clearance areas INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER Clearances may only be reduced by means approved by the regulatory authority Alcove Clearances This unit may not be instal...

Page 6: ...erior wall 3 Locate the center of the exhaust pipe of your unit This point should then be extended to the interior wall of your house Once you have located the center point on the interior wall cut the appropriate sized hole through the wall for thimble being used 4 Install wall thimble Refer to manufacturer instructions that should come with the wall thimble purchased 5 Install the appropriate le...

Page 7: ...nnot be used without foot screws installed for maintaining a 1 gap from the floor to the bottom of the stove base This is required to keep temperatures cool enough underneath the unit 3 Install the non combustible hearth pad in a location so when the stove is placed it will leave the exhaust vent with a minimum of 3 75 mm clearance to any combustible wall 4 For installing the air intake locate the...

Page 8: ...to the instructions which come with the wall thimble for this step 4 Install a listed exhaust vent through the wall make sure that 3 75mm clearances to combustibles are maintained 5 For installing the air intake locate the center of the combustion air intake pipe at the back of your unit Line up the center with the same spot on your exterior wall and cut the appropriate sized hole through the wall...

Page 9: ...Page 9 28 Typical Exhaust Termination Configurations A 90 Deg Elbow B 12 Pipe C 45 Degree Elbow D Standoff Braces E 36 Pipe F 18 Pipe G 90 Degree Tee H Wall Thimble ...

Page 10: ... figures The pellet stove may also be connected to an existing unused flue Wherever new vent pipe enters or exits an existing chimney or flue it should be secured with a connector or steel plate and sealed with high temperature silicone sealant Start a vertical run with a tee at the back of the stove Other options are illustrated below ...

Page 11: ...r intake kit PVC pipe is not approved and may never be used Items required for a fresh air intake kit A screen with holes no smaller than must cover the intake to prevent debris and critters from entering and damaging the unit A wind hood rain shield over the termination of the outside air intake pipe or a 90 degree elbow or a bend away from the prevailing winds to prevent wind from blowing in and...

Page 12: ... vent conforming to CAN ULC S629 Standard For 650C Factory Built Chimneys and must extend a minimum of 36 above the roofline of the mobile home and must be installed using a listed ceiling fire stop and rain cap When moving your mobile home all exterior venting must be removed while the home is being relocated After relocation all venting must be reinstalled and securely fastened All joints for co...

Page 13: ...al figure of the power distribution box and components Part III Operation Pellet Quality This unit is designed to burn pellet wood fuel only Do not use any other type of fuel as this will void any warranties stated in this manual THE USE OF CORDWOOD IS PROHIBTED BY LAW Pellet quality is important The NC 30 pellet stove has been designed to burn wood pellets only which are usually 0 2 0 3 inches in...

Page 14: ...ure reaches 200 F 92 C the controller will alarm and the auger will automatically stop Once the stove is cool the blowers will shut down Toggle the rear power switch to reset after determining the reason for the alarm B The auger motor will automatically stop if the hopper lid is opened limit switch or the combustion door or ash pan is opened vacuum switch will open when the unit is running C If t...

Page 15: ...h to Heating mode The igniter will turn off and the room blower will turn on to heat the home Bottom Status Icon Legend in order of left to right Igniter On Exhaust Blower Running Auger Motor Running Room Blower Running Vacuum Switch Closed Hopper Lid Closed Advanced Controller Operation Manual Mode Adjust heat output level from 1 5 stalls bars by pressing the up and down arrows while on or off Te...

Page 16: ...sed to shutdown the stove or you cycle through the controls modes and stay on Weekly for more than 5 seconds at a time of day where the stove is at a programmed time section that is set for the stove to be off all 28 program points by default are this way the stove will enter a fireoff phase This will start a 30 minute shutdown in which the blower and exhaust fan will continue to run on high and t...

Page 17: ...LL CAUSE THE UNIT TO MISS THE PROPER SHUTDOWN CYCLE CAUSING THE RELEASE OF SMOKE INTO THE HOUSE AND OVERHEATING OF THE STOVE Refueling the Unit To refuel open the hopper and add desired amount of pellets The auger motor will automatically stop when the hopper is opened WARNING THE HOPPER LID AND OTHER SURFACES MAY BE HOT BE CAREFUL AND WEAR HAND PROTECTION NEVER PLACE YOUR HAND NEAR THE AUGER WHIL...

Page 18: ... IN EXCESSIVE GASES DURING THE IGNITION PHASE WHICH CAN SUDDENLY EXPLODE Ash Removal IMPORTANT While the amount of ash generated by this unit is very small compared to log burning woodstoves keeping the unit clean and free of ash is essential for safety and peak performance Too much ash build up can hamper airflow and reduce the unit s efficiency also causing accelerated ash buildup and or creosot...

Page 19: ...umulates on the flue lining When ignited this creosote can result in an extremely hot fire The chimney should be inspected periodically during the heating season to determine if a creosote build up has occurred If a significant layer of creosote has accumulated 3mm or more it should be removed to reduce the risk of a chimney fire Daily Cleaning Shut the unit down and allow it to completely cool Ta...

Page 20: ...on of the unit To remove this carbon simply scrape it off using the blade of a flat tipped screwdriver or similar instrument Annual Cleaning When not using the unit for a long period of time it should be cleaned completely Shut down the stove and allow to cool Perform daily weekly and monthly cleaning procedures It is especially important to clean the convection blower exhaust blower intake pipe v...

Page 21: ...Page 21 28 ...

Page 22: ... 20 Large Auger Bearing 1 21 NC 30 21 Small Auger Bearing 1 22 NC 30 22 Bearing Mount 1 23 NC 30 23 Auger Motor Mount 1 24 NC 30 24 Auger Motor 1 25 NC 30 25 Power Distributer 1 26 NC 30 26 Capacitor 1 27 NC 30 27 Hopper Lid Assy 1 28 NC 30 28 Top Front Panel Assy 1 29 NC 30 29 Upper Grid 1 30 NC 30 30 Lower Grid 1 31 NC 30 31 Left Wall Panel 1 32 NC 30 32 Right Wall Panel 1 33 NC 30 33 Front Door...

Page 23: ...Page 23 28 ...

Page 24: ...cleaning procedure 4 Stove fails to ignite or igniter stays on too long 7 15min No pellets in hopper pellet size is too little Burn pot not seated Hopper lid open The exhaust temp sensor 125 F 52 C has failed or connection wires are loose Fill hopper Use proper pellets Properly seat burn pot Close hopper lid make sure L icon is displayed Check wire connections or replace switch 5 Orange and lazy f...

Page 25: ...r replacing parts under warranty will be covered by your dealer for the first year If your dealer no longer exists please contact Nature s Comfort via email warranty naturescomfortllc com or via mail Nature s Comfort LLC 3790 N SR 5 Shipshewana IN 46565 A Nature s Comfort s pellet stove is not meant to be your sole source of heat and a backup system should be in place If you do not have a backup s...

Page 26: ...unit or use of fuel other than that for which the unit is configured and approved for use with 8 This warranty is the only warranty supplied by Natures Comfort LLC All other warranties whether expressed or implied are hereby expressly disclaimed and purchaser s recourse is expressly limited to the warranties set forth herein 9 The manufacturer s total responsibilities and liabilities shall be to r...

Page 27: ..._ Business name Phone number Date of Installation ____________________________ Installed By __________________________________________________ name Phone number Retain this copy for your records Please keep this manual with all other important papers The information in this manual is necessary for the installation operation and proper use of the boiler If you should ever have a problem or question...

Page 28: ..._____________________________________ Business and first last name Date of Installation _________________________________ In case of questions Installed By _________________________________________________________________ Business and first last name Installer s Address _________________________________________________________________ Street ________________________________________________________...

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