20
Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this
unit.
Warranty Policy
HDTV Supply
products are warranted against defects in material and workmanship for two years from the date of
shipment. During the warranty period,
HDTV Supply
will, at its option, repair or replace products that prove to be
defective. Repairs are warranted for the remainder of the original warranty or a 90 day extended warranty, whichever
is longer.
For equipment under warranty, the owner is responsible for freight to
HDTV Supply
and all related customs, taxes,
tariffs, insurance, etc.
HDTV Supply
is responsible for the freight charges only for return of the equipment from the
factory to the owner.
HDTV Supply
will return the equipment by the same method (i.e., Air, Express, Surface) as the
equipment was sent to
HDTV Supply
.
All equipment returned for warranty repair must have a valid RMA number issued prior to return and be marked
clearly on the return packaging.
HDTV Supply
strongly recommends all equipment be returned in its original
packaging.
Tonlyware
’
s obligations under this warranty are limited to repair or replacement of failed parts, and the return
shipment to the buyer of the repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered, repaired, or misused in any way
that, in the opinion of
HDTV Supply
, would affect the reliability or detracts from the performance of any part of the
product, or is damaged as the result of use in a way or with equipment that had not been previously approved by
HDTV Supply
.
The warranty does not apply to any product or parts thereof where the serial number or the serial number of any of its
parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond the
control of
HDTV Supply
, such as lightning or other natural and weather related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of warranted equipment or parts
on site, or any labor required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by
HDTV Supply
for incidental or consequential damages arising from the
use of the equipment or products, or for any inability to use them either separate from or in combination with any
other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for warranty repair where
HDTV Supply
cannot identify the cause of the reported failure.
