4K IP Streaming Extender
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7. Troubleshooting & Maintenance
1)
If the GUI can
’t detect any IPA100 extender, please confirm the following points:
Whether the IP address is configured correctly. Please ensure the IP of control
PC is set to the same network segment with the IPA100.
Whether there is an IP address conflict with other device in the same LAN.
Please make sure each device has a different IP address in the same LAN.
Power supply is normal. The IPA units is fully loaded with 12V 2A consumption.
Sometimes he GUI may not detect device when you set the video mode as Fast
Switch 2160P and equip with a 12V 1A power supply.
The connection cables are high-qualify (preferred Cat6a cable), and they are
linked successfully.
Confirm the switch is configured to enable IGMP snooping
2)
If the Manager can detect the IPA100 extender, please confirm whether the video
source is selected correctly, and the connection cable is linked correctly.
Note:
If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.