Service Information
18
Troubleshooting
IMPORTANT NOTE:
If the pro ventilation hood does not
operate properly, follow these troubleshooting steps:
•
Verify that electrical power is being supplied to the
ventilation hood.
•
Check electrical connections to ensure that the
installation has been completed correctly.
•
Refer to the troubleshooting guide in the Wolf pro
ventilation hoods use & care guide.
•
If the ventilation hood still does not operate properly,
contact a Wolf authorized service center. Do not
attempt to repair the ventilation hood yourself. Wolf is
not responsible for service required to correct a faulty
installation.
Service Information
If service is necessary, maintain the quality built into your
ventilation hood by calling a Wolf authorized service
center.
To obtain the name and number of a Wolf authorized
service center, check the contact & support section of our
website, wolfappliance.com or call Wolf customer service
at 800-332-9513.
When calling for service, you will need the model and
serial numbers of the ventilation hood. This information is
found on the product rating plate, located inside the left
wall of the hood shell. Refer to the illustration below.
Location of rating plate
(inside hood).
RATING PLATE
Before servicing or cleaning, switch power off at the
service panel and lock the service disconnecting means
to prevent power from being switched on accidentally.
If it cannot be locked, securely fasten a prominent
warning tag, to the service panel.
