Operating manual GMV-B
Page 25 of 28
B0823
9. Return to manufacturer
The safety and health of our employees, the regulation on hazardous substances GeFStoffV,
the regulations for safety at the workplace and regulations for disposal of used oil require
filling in the form "Declaration of harmlessness" for all the products, which are returned to our
works.
Without this declaration accompanied to the return shipment, the returned goods will not be
accepted.
In order to quickly proceed, please send to us in advance the completely filled-in copy of the
declaration of harmlessness.
In order to be able estimating the damage and repair expenditure of the goods without delay
and in economical manner, we need in addition the precise description of the complaint and
conditions of use.
Quotations are drawn up only, if explicitly demanded. Such quotation is to be paid for.
If the order for repair is placed or a new product purchased instead of the repair, then the
arising costs will not be charged for, respectively, the quoted costs will be compensated for.
If, after receipt of the quotation, no repair is decided for, then the product will be returned at
the sender’s charge!
Before shipping the product, make sure that the following measures have been taken:
Empty and clean the product.
Plug all openings.
Pack the product safely and attach complete shipping documents.
Attach the declaration of harmlessness.